This is a boutique private care provider offering a wide range of care services into their local community.
They deliver the highest standards of care with allocated care staff delivering a detailed care plan devised by customers incorporating their choices, wishes and needs delivering a service that their customers direct to an exemplary standard and one that is over and above their competitors.
Since incorporation, the group has gone from strength to...
This is a boutique private care provider offering a wide range of care services into their local community.
They deliver the highest standards of care with allocated care staff delivering a detailed care plan devised by customers incorporating their choices, wishes and needs delivering a service that their customers direct to an exemplary standard and one that is over and above their competitors.
Since incorporation, the group has gone from strength to strength with an excellent reputation in their region gaining over 90% of new clients from word of mouth.
It offers care services Monday to Sunday from the hours of 7 am to 10.30 pm 365 days a year and also a live in service offering 24 hour care.
Care Provided by We Love Care
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Children (0-18)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Prices
Fees are available to send to all client enquiries
Contact We Love Care to get a personalised quote:
Funding Types Accepted
Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)
NHS (Contracted Provider)
Good to Know
Owner
We Love Care Ltd
Private Owned
Person in charge
Sarah Marsden (Owner/Director and Registered Manager)
Review from C A (Wife of Client) published on 7 July 2020 Submitted via Postal Card•
Overall Experience
We are very lucky to have a regular small team of carers, all of whom are wonderful. My husband and I both enjoy and trust them as they know our routine and are excellent, extremely professional and always encouraging to my husband. We do appreciate very much having our regular small 'team' of...
We are very lucky to have a regular small team of carers, all of whom are wonderful. My husband and I both enjoy and trust them as they know our routine and are excellent, extremely professional and always encouraging to my husband. We do appreciate very much having our regular small 'team' of carers as my husband's health is deteriorating, but we really look forward to the daily arrival of the 'special' carer, she arrives cheerful and always willing to help with any ongoing situations. It is so important that carers remain, as far as possible, caring for their regular clients as relationships can be formed, care more easily delivered and time is saved by the knowledge of the routine both for the carer and the client's family. Our lovely carers are willing and ready to help whenever needed, they have definitely become our friends. Personally I could not manage without 'my' friends 'my carers'. I do realise from years of personal experience how difficult rotas are to do and thank the management team for their hard work, but please keep our precious team coming to us when possible.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Kenneth T (Husband of Client) published on 19 June 2020 Submitted via Postal Card•
Overall Experience
From the very first meeting with the We Love Care management which was extremely thorough and detailed with questions from both sides being answered clearly.
My wife has always been nervous about people coming into our house and was a bit wary about the first visit, we needn't have worried. The...
From the very first meeting with the We Love Care management which was extremely thorough and detailed with questions from both sides being answered clearly.
My wife has always been nervous about people coming into our house and was a bit wary about the first visit, we needn't have worried. The carers were very professional and polite and treated my wife with kindness. From the word go all the carers have been super and have become part of our family.
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Treated with Dignity
Value for Money
Review from Alison S (Daughter of Client) published on 24 October 2019 Submitted via Website•
Overall Experience
Following a terrible experience with a previous care company, we were lucky to be introduced to We Love Care in August 2019. So far they have been excellent and I highly recommend them. Mum, who has dementia and some specific health problems is now well cared for. The Maidenhead agency We Love...
Following a terrible experience with a previous care company, we were lucky to be introduced to We Love Care in August 2019. So far they have been excellent and I highly recommend them. Mum, who has dementia and some specific health problems is now well cared for. The Maidenhead agency We Love Care is exceptionally well run, and I felt all my concerns were carefully listened to and a proper care plan put in place. We were then allocated consistent carers, and they turn up on time four times a day. Any queries/changes I want are always dealt with very promptly and efficiently and carers notes, which I can view on my mobile phone, are informative and helpful which is particularly useful on days when I am unable to visit mum. All the staff are kind, sensible, professional and work well making a great team. At long last, I feel my wonderful mother is being cared for properly as she deserves.
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Management
Treated with Dignity
Value for Money
Review from Paula D (Mother of Client) published on 24 July 2019 Submitted via Website•
Overall Experience
I looked for the right care for my disabled son for years. One day I stumbled across We Love Care and haven’t looked back since. The whole team are the best. I have the peace of mind that my son is in safe hands!
Myself and my son are looking forward to a very long service with We Love Care....
I looked for the right care for my disabled son for years. One day I stumbled across We Love Care and haven’t looked back since. The whole team are the best. I have the peace of mind that my son is in safe hands! Myself and my son are looking forward to a very long service with We Love Care. They consider the family as well as the client, which makes a huge difference.
Thank you, We love Care.
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Treated with Dignity
Value for Money
Review from Mary S (Client / Service User) published on 24 July 2019 Submitted via Website•
Overall Experience
The standard of care is exceptional. Very nice people who do the caring roles. Consistent carers, always on time, very helpful and accommodating. The agency are excellent at keeping you informed if there is any change in carer from the weekly rota provided or if there is any delay in the carer...
The standard of care is exceptional. Very nice people who do the caring roles. Consistent carers, always on time, very helpful and accommodating. The agency are excellent at keeping you informed if there is any change in carer from the weekly rota provided or if there is any delay in the carer arriving.
Overall, an excellent service with lovely and caring people, both carers and office and you really feel you are the 'only' client.
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Care / Support
Management
Treated with Dignity
Value for Money
Review from C S (Client / Service User) published on 10 May 2019 Submitted via Postal Card•
Overall Experience
It's been a very difficult few months due to personal circumstances. We Love Care and its carers have all been helpful and patient in supporting my needs.
It's been a very difficult few months due to personal circumstances. We Love Care and its carers have all been helpful and patient in supporting my needs.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M B (Client / Service User) published on 26 April 2019 Submitted via Postal Card•
Overall Experience
Help from June 2018 was good. The carers have kept in touch with my daughter in Cumbria and my son in Somerset. I broke bones in my leg above the ankle (which had broken 22 years ago). I had three weeks in hospital and returned for a checkup and was readmitted as an infection set in caused through...
Help from June 2018 was good. The carers have kept in touch with my daughter in Cumbria and my son in Somerset. I broke bones in my leg above the ankle (which had broken 22 years ago). I had three weeks in hospital and returned for a checkup and was readmitted as an infection set in caused through a loose seam in plaster. Came home 2nd Jan 2018 within a few hours developed a nasty chest infection. The agency and my own GP cared for me in January and I got going by the middle of February.
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Value for Money
Review from Dawn S (Daughter of Client) published on 6 March 2019 Submitted via Website•
Overall Experience
Dad was well-cared for with great respect and dignity. His regular team of carers engaged with him as a person and chatted, sang and laughed with him.
The family's wish for Dad to remain at home for his palliative care was supported and enabled by We Love Care even on his last day. Thank you.
Dad was well-cared for with great respect and dignity. His regular team of carers engaged with him as a person and chatted, sang and laughed with him.
The family's wish for Dad to remain at home for his palliative care was supported and enabled by We Love Care even on his last day. Thank you.
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Management
Treated with Dignity
Value for Money
Review from Christina B (Friend of Client) published on 29 January 2019 Submitted via Website•
Overall Experience
Finding “We Love Care”, has proved to be the answer to my prayers. Having previously had a bad experience with a care provider, we had some concerns before signing up. Suffice to say, we need not have worried. It was the best thing we ever did.
I have a 96-year-old friend who, with” the help of...
Finding “We Love Care”, has proved to be the answer to my prayers. Having previously had a bad experience with a care provider, we had some concerns before signing up. Suffice to say, we need not have worried. It was the best thing we ever did. I have a 96-year-old friend who, with” the help of “We Love Care” still manages to live alone. The team are friendly, gentle, caring and kind. They go out of their way to look after and support her in every way, treating her as if she were one of their own family, not only with dignity and respect but with genuine affection. They help with washing, dressing, and medication, with meal preparation, shopping and cleaning. When she is up to it they take her out for lunch, on shopping trips and to medical appointments. Nothing is ever too much trouble, making each and every visit eagerly awaited.
I am very grateful to the team for their consistent outstanding service, I really don't know what I would do without them! Thank you.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Daniella T (Granddaughter of Client) published on 25 January 2019 Submitted via Website•
Overall Experience
We have all been so happy with the care you have provided for my Nan during the last 6 months. It’s a huge comfort to know you all treated her like family and gave her the respect and dignity she deserved. All the carers were punctual, reliable and caring. We were always notified of any concerns...
We have all been so happy with the care you have provided for my Nan during the last 6 months. It’s a huge comfort to know you all treated her like family and gave her the respect and dignity she deserved. All the carers were punctual, reliable and caring. We were always notified of any concerns immediately. Even now she is in hospital you enquire about her which is lovely. Would highly recommend this company to anyone looking for amazing care for their relatives.
Thanks for everything.
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Management
Treated with Dignity
Value for Money
Review from Alan B (Client / Service User) published on 28 March 2018 Submitted via Review Postal Card•
Overall Experience
We Love Care staff were extremely welcoming when we approached them and understood our situation and needs. All the carers that have come to the house have been professional, caring and cheerful. The timekeeping has been excellent.
We Love Care staff were extremely welcoming when we approached them and understood our situation and needs. All the carers that have come to the house have been professional, caring and cheerful. The timekeeping has been excellent.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Christina C (Daughter of Client) published on 19 March 2018 Submitted via Review Postal Card•
Overall Experience
The carers and the company go out of their way to help but also to accommodate everyone in all areas, including financial and they have succeeded with my mother and me.
It is a massive relief to know that such a company and such people are in our lives, available to help whenever needed and to...
The carers and the company go out of their way to help but also to accommodate everyone in all areas, including financial and they have succeeded with my mother and me.
It is a massive relief to know that such a company and such people are in our lives, available to help whenever needed and to such an extent.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Christine M (Client / Service User) published on 5 March 2018 Submitted via Review Postal Card•
Overall Experience
I found the staff very helpful and caring. They were willing to do anything asked of them and a little bit more. Nothing was too much trouble. They suggested, very often, things to help make our visits better. Very friendly and helpful staff.
I found the staff very helpful and caring. They were willing to do anything asked of them and a little bit more. Nothing was too much trouble. They suggested, very often, things to help make our visits better. Very friendly and helpful staff.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J O (Wife of Client) published on 5 March 2018 Submitted via Review Postal Card•
Overall Experience
Genuine care can only be delivered when client family members and the home are treated with dignity and respect. Currently, that happens with consideration, empathy and friendliness.
This so far a good experience, one to be recommended.
Genuine care can only be delivered when client family members and the home are treated with dignity and respect. Currently, that happens with consideration, empathy and friendliness.
This so far a good experience, one to be recommended.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Cathy Y (Daughter of Client) published on 5 March 2018 Submitted via Review Postal Card•
Overall Experience
My mum's carers take a lot of time with her. The house is well kept and mum enjoys the company.
My mum's carers take a lot of time with her. The house is well kept and mum enjoys the company.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for We Love Care.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for We Love Care.
Accreditations
There are no accreditations posted yet for We Love Care.
Meet the Team (9)
Sarah MarsdenJob Title Director/Registered ManagerJoined 2017
My love of care began in 2017 after owning and running my own specialist social care recruitment business for many years and also leading a large...
My love of care began in 2017 after owning and running my own specialist social care recruitment business for many years and also leading a large care team who were working on temporary assignments within local care homes and home care agencies. I noticed many issues within the sector which worried me deeply, one of which was that owners were having difficulty in recruiting and retaining a quality work force. This didn’t seem to be a priority, nor was it something they seemed to care very much about at all and secondly I noticed that the level of customer service to clients was not at the forefront of providers minds.
One thing I was sure of without doubt, was that any care agency can only be successful if their staff were happy and motivated and if they had the right level of high quality staff working for them. I felt strongly that this needed to be addressed within the industry. I knew their was a gap in our community for a smaller agency, delivering a higher level of personalised care service. Even though I loved my recruitment career, I wanted to do something which gives back to our community and helps others outside the corporate world where I worked at the time. We Love Care wasn’t built to provide me with an income, as my recruitment business does just that, but it was built solely to provide a service to our local community. Since starting We Love Care I haven’t looked back and I can honestly I am the luckiest business owner.
We Love Care is pretty stress free to oversee, I never go to sleep worrying about the quality of my team or the levels of care we provide and this is due to the wonderful team I have around me. The team truly are amazing and from the moment I went out on my first care run I was in absolute awe of how special and important the job they do is. I love coming into work and I love watching our new clients transform under our care, alongside watching my team progress and grow within their careers. I truly do have the most rewarding role.
I oversee all operations within We Love Care and am responsible for all client relationships on a day to day basis, along with the recruitment side of the business of course.
I grew up and have lived in Maidenhead for most of my life with my partner and our 15 year old daughter Molly who attends Newlands girls school and my 7 month old son Ezra
I am a huge animal lover and have 3 dogs (Oscar, Elise and Buddy). Elise has been a huge hit with clients who enjoy accompanying me on walks with her and two cats (Elsa and Bella).
In my spare time I enjoy going to the gym, spending time with my family, meditation, Yoga and walks with my dogs.
Melissa BlackwellJob Title Care ManagerJoined 2018
I knew I wanted to work in care from a young age when my nan became very ill, we cared for her as a family and knowing that we made her last days as...
I knew I wanted to work in care from a young age when my nan became very ill, we cared for her as a family and knowing that we made her last days as comfortable as possible I always wanted to do that for others.
I started working in care homes around 11 years ago then went onto domiciliary care until the beginning of 2019 when I started my role as a care Co-Ordinator at We Love Care.
I love working for We Love Care as everyone has the same idea of how care should be delivered as I do, all of the staff have been exceptional, and it is nice to be surrounded by a good friendly team.
Zoe EatonJob Title Deputy ManagerJoined 2018
Zoe started with us at We Love Care in October 2018, never having done care before she has excelled in her role and took to it like a duck to water,...
Zoe started with us at We Love Care in October 2018, never having done care before she has excelled in her role and took to it like a duck to water, she started to show passion for the job from the start and quickly earned herself a promotion in August 2019 where she became the Quality Supervisor.
What Zoe loves about her job
''I feel part of a team here, the new challenges we face every day together. We are like one big family''
Jody WallJob Title PA to DirectorJoined 2017
I have worked with Sarah for over six years now and wouldn’t change it for the world, I started my career in social care over 10 years ago working...
I have worked with Sarah for over six years now and wouldn’t change it for the world, I started my career in social care over 10 years ago working with vulnerable adults who gave me my passion for care. I completed my level 2 in Health and Social the same year, I moved over to the director's assistant position in 2021 where I work directly with Sarah and the office team.
One of the best things that I love about this job is how close we all are we are one big family we really care for one another and look out for each other, we care for all clients like they are our own and we always make sure no matter what that everyone is happy and offer an open door policy.
I recently got married last year so I have been enjoying married life with my husband we have two cats called Cali and Echo, in my spare time I love socializing with friends and sending time with my family.
Rebecca WardJob Title Dementia ChampionJoined 2019
I have been working in the care industry for over 10 years now. I love my job and I really am passionate about the clients I care for and I like to...
I have been working in the care industry for over 10 years now. I love my job and I really am passionate about the clients I care for and I like to go above and beyond for them.
I became a dementia champion as I have a keen interest in the learning and caring for others with dementia.
In my personal life like I like to spend time with my family and friends.
My hobbies are swimming and spending time with friends.
Martina PhelanJob Title Parkinsons ChampionJoined 2019
My 1st job in care was as a support worker, working with adults moving into independent living and supporting them fully through the transition from...
My 1st job in care was as a support worker, working with adults moving into independent living and supporting them fully through the transition from family and/or youth care to independent lives. As time went by I moved up in the company to the Team Leader position.
I then changed to domiciliary care where I love working with a focus and a strong team.
I’m a passionate advocate for personal care plans.
I have a varied and busy personal life and like to keep up to date with workshops and training sessions.
Anna ShillamJob Title Palliative and End of Life Care ChampionJoined 2020
Hi, my name is Anna and I have been working in care for over 5 years. I am a keen advocate for end-of-life care. I find this type of work so...
Hi, my name is Anna and I have been working in care for over 5 years. I am a keen advocate for end-of-life care. I find this type of work so rewarding and I feel it is my duty to care for clients in the best way possible.
When I am out of work I love spending time with my family and grandchildren.
I love to go on holiday and have days out with them.
kayleigh BakinsJob Title Care CoordinatorJoined 2021
I have over 15 years of experience in the care sector, having worked in a variety of roles across different settings as well as caring for my own...
I have over 15 years of experience in the care sector, having worked in a variety of roles across different settings as well as caring for my own family members. My passion has always been providing high-quality, person-centred support, and I’m proud to have recently returned to my role as a Care Coordinator for We Love Care after taking time off to care for my youngest daughter.
As a mum of two daughters—a teenager and a toddler—I understand the importance of empathy, patience, and flexibility, both at home and in my work. I’m committed to making a positive difference in the lives of those I support and believe that genuine care and communication are at the heart of everything we do at We Love Care.
Mia CookJob Title Epilepsy championJoined 2023
I have worked for We Love Care for a while now and I really enjoy my time with all the staff and clients that we have.
I have always wanted to...
I have worked for We Love Care for a while now and I really enjoy my time with all the staff and clients that we have.
I have always wanted to become a champion and to undertake more skills, especially regarding epilepsy. The skills I have learnt have really helped me and it’s great knowing I can now help others in more depth.
I have two children and in my spare time, I love to spend time with them as a family.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact We Love Care to verify any information. View our terms and conditions. We Love Care has an Enhanced Service -what an Enhanced Service includes.
