Oakhaven Care Lymington

Pennington Chase, Lower Pennington Lane, Lymington SO41 8ZZ
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9.8 8 Reviews
  • Oakhaven Care Lymington, Lymington
Oakhaven Care offers high quality person centred home care and Live in care services for clients across Hampshire and New Forest, including Lymington, Pennington Brockenhurst, Sway, Horde New Milton, Barton-on-Sea. The Oakhaven Care team is based in Lower Pennington Lane at Oakhaven Hospice.

Services can be provided from as little as 30 Minutes per session to 24-hour live-in care, depending on the client's needs and wishes assessed during assessment. Services provided include everything from personal care, management of medication, cleaning and food preparation to palliative care and companionship.

Staff are highly qualified and committed to providing high quality care. All staff are regularly DBS checked and trained in line with government and CQC regulations. Every effort is taken to ensure the best level of care for each individual, focusing on their own individual wants and needs.
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Care Provided by Oakhaven Care Lymington

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £35.10 – £50
  • Weekly Live-in Care Fees: £1430.66 – £1736.35

Our fees are reviewed twice a year a minimum of 1 months notice is provided.
Please be advised we charge for length of visit, a full price list is available on request.

These prices are only a guideline, please contact Oakhaven Care Lymington to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Erica Longyear (Managing Director)

Oakhaven Care Lymington Reviews (8)

9.8

Oakhaven Care Lymington has a Review Score of 9.8 (9.800) out of 10, based on 8 reviews in the last 2 years.
Over all time Oakhaven Care Lymington has 8 reviews.

Overall Experience
  • 8
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Date Published
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Reviewer Connection to Oakhaven Care Lymington
  • 3
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Total of 8, showing 1-8
Review from Mike D (Husband of Client) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Throughout the last 3 months of my wife's life, Oakhaven Care have been a great help in keeping her clean and comfortable. The staff (carers) have always been punctual, friendly and helpful. It has been extremely relieving for me and my wife during these very worrying times. Thank you all.
Reply from Amy Wylie, Registered Manager at Oakhaven Care Lymington

Thank you for your kind words. Were truly glad our team could provide comfort and support to you and your wife during such a difficult time. Please accept our sincere condolences and thanks for trusting Oakhaven Care.

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Review from R C (Wife of Client) published on 6 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise Oakhaven Care enough. The carers without exception were kind, discreet and caring. The care they gave my husband and the help they gave me, while he was on end of life care made such a difference at such an awful time.
Reply from Amy Wylie, Registered Manager at Oakhaven Care Lymington

Thank you for your kind words. Were so glad our team could support you and your husband during such a difficult time. Please accept our heartfelt condolences and gratitude for sharing your experience.

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Review from A W (Wife of Client) published on 31 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful team of carers. They are all professional and caring to both my husband and myself. I would definitely recommend them to everyone.
I could not have managed without their support both physically and emotionally.
Reply from Erica Longyear, Managing Director at Oakhaven Care Lymington

Thank you for taking the time to leave Oakhaven Care a review, we are delighted that you are happy with the care we are providing. The team enjoy supporting yourself and your husband.

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Review from Phil S (Son of Client) published on 6 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would have no hesitation in recommending Oakhaven Care to anyone requiring such services. We were wholly satisfied with the quality of care and support provided for Mum and also the prompt and efficient manner in which all our questions and concerns were dealt with by the manager and the team. Thank
you!
Reply from Erica Longyear, Managing Director at Oakhaven Care Lymington

Thank you for taking the time to leave Oakhaven care a review, we are delighted that you are happy with the care and service we provide for your mum.

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Review from Claire B (Daughter of Client) published on 14 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We used Oakhaven Care for just a couple of weeks before my Mum moved into Oakhaven Hospice. The carers we met were all absolutely amazing and I cannot praise them highly enough.
They were always on time, totally professional and full of compassion.
I would have no hesitation in recommending this
company to anyone looking for carers.
Reply from Erica Longyear, Managing Director at Oakhaven Care Lymington

Thank you so much for taking the time to leave us a review, we were so pleased we were able to provide care for your mum before she went into the hospice and that you would recommend our services.

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Review from Tanya C (Daughter of Client) published on 5 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I thoroughly recommend Oakhaven Care's services to anyone in need of home care. The team is professional, friendly, highly trained and very clearly passionate about providing first-class levels of care. We really appreciate everything that you did in our time of need. Thank you.
Reply from Erica Longyear, Managing Director at Oakhaven Care Lymington

Thank you for leaving Oakhaven Care a review and allowing us to support you, mum, I am delighted to hear you are happy with the service provided. I will ensure that your feedback is shared with the care team.

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Review from Eric E (Son of Client) published on 9 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've been using Oakhaven Care services for over 5 years now. I initially contacted them to provide daily visits when it became obvious that my father was struggling with caring for my mother, who was having a hard time with depression and decreased mobility. The change that the Oakhaven carers brought
to the house was immediate and transformative. Suddenly, my father was no longer the only person responsible for caring for my mother, which meant that their relationship could go back to being husband and wife, rather than what it had become. Then in early 2020, my father fell and broke his hip, at which point, Oakhaven were able to provide live-in carers to assist with all the things my father was no longer able to do. Since mid-2020, we've been using the same live-in caregiver and she remained in place after my mother's passing later that year. I'm really not sure if my father would still be alive if not for the amazing presence of his carer.
Reply from Erica Longyear, Managing Director at Oakhaven Care Lymington

Thank you for the taking the time to leave a review. We have been honoured to have the privilege of original supporting your mother and then being able to continue to support your father.

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Review from Andrew R (Son of Client) published on 19 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Oakhaven Care provides my mother with a fantastic service. They are very reliable, conscientious and kind. My mother enjoys her evening visits from Oakhaven care staff and speaks very highly of the care they provide. They go out of their way to provide a first-class service, even when contacted out
of hours, nothing is too much trouble and they are extremely focussed on the wellbeing of the client. I would strongly recommend Oakhave Care to anyone looking for a home care provider.
Reply from Erica Longyear, Managing Director at Oakhaven Care Lymington

Thank you for your review and feedback, as a company we pride ourselves on providing person-centred care and are grateful that you feel you are receiving first-class service.

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Current Review Score: 9.8 (9.800)

Overview of Review Score

The Review Score of 9.8 (9.800) out of 10 for Oakhaven Care Lymington is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Oakhaven Care Lymington is calculated as follows: ( (46 Excellents x 5) ) ÷ 46 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Oakhaven Care Lymington is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Feb 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (5)

Erica

Erica Longyear

Job Title: Managing Director Joined: 2019

Erica is our Managing Director and Registered Manager of both Oakhaven Care Branches she has been with Oakhaven Care since July 2019 and has worked in the care sector for many years.


Erica holds her Level 5 health and social care qualification and is also trained to provide our training to the staff.


She is very passionate about providing high-quality care and allowing clients to remain at home for as long as they choose.


Erica has built a hardworking, committed, fun and safe working environment for all her team.

Amy

Amy Wylie

Job Title: Registered Manager Joined: 2025

Amy is passionate about delivering compassionate, person-centred care and empowering staff to thrive in their roles.


Her career includes senior leadership roles in domiciliary care and clinical positions within the NHS, including at Broadmoor Hospital and Frimley Park, where she built specialist expertise in mental health and acute care.

Becky

Becky Prince

Job Title: Human Resources Administrator Joined: 2015

Becky has been working for Oakhaven Care for over 10 years. She started as a community carer and progressed to Supervisor, Deputy Manager and now Care Manager. Becky is now our HR Administrator.


Before starting to work with Oakhaven Care, Becky worked in various care homes over a number of years.


This experience has given her a wealth of knowledge to pass on to others while also learning new ways of supporting the changing needs of care and the challenges faced daily.


Becky holds her Level 5 qualification.

Val

Val Redsell

Job Title: Care Supervisor - Lymington & New Forest Joined: 2020

Val has worked in care for over 30 years in many different settings. She has worked for Oakhaven Care for over five years.

Kati

Kati Roberts

Job Title: Care Coordinator - Lymington & New Forest Joined: 2023

Kati has worked in care for 15 years, in the domiciliary care sector and the NHS. She is passionate about providing excellent end-of-life care and has found working at Oakhaven Care a perfect fit.


Kati has worked for Oakhaven Care for over 2 years and feels the team really pulls together well to do the very best for clients. Be it end-of-life rehabilitation or short-term care. Our carers make us proud every day.


As a care coordinator, Kati manages all clients and staff roster needs. Managing package increases, new packages and covering all calls.

Frequently Asked Questions about Oakhaven Care Lymington

What Type of Services does Oakhaven Care Lymington offer?

Oakhaven Care Lymington offers Home Care.

How many Carers does Oakhaven Care Lymington employ?

Oakhaven Care Lymington employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Oakhaven Care Lymington to verify any information. View our terms and conditions. Oakhaven Care Lymington has an Enhanced Service - more info.