I've been meaning to do this for ages. I've been using My Life for a few years now, and the last time I reviewed them I gave them a bad write-up, because when I started, the provision was all over the place. However, I would now like to set the record straight, This agency is better than most.
1. They do try to send the staff you get on with. So you have a team of staff you know
2. The staff will try their best to do anything you want them to do.
3. Generally speaking, the staff are friendly and they do actually care
4. If you don't want a certain person for any reason, they will remove them from your regular staff.
5. They will act on any short term or long term changes you need to make to your routine, or the times you want people to come in.
6. They have responded to criticism.
criticism: Sometimes messages aren't passed on when you phone the office.
Advice for using any agency. Communicate your needs. Get a trusted person to help if you can't do this yourself
