Happy Valley Home Care Ltd

Adelphi Mill, Office T8 3rd Floor, Grimshaw Lane, Bollington, Macclesfield SK10 5JB
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5 Reviews
  • Happy Valley Home Care Ltd, Macclesfield
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Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Owner

  • Happy Valley Home Care Ltd

Person in charge

  • Andrea Longden (Manager)
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Happy Valley Home Care Ltd Reviews (5)

Over all time Happy Valley Home Care Ltd has 5 reviews.

Overall Experience

  • 5
  • 0
  • 0
  • 0
  • 0

Date Published

5
0
0
0
5

Review from Allan N (Husband of Client) published on 26 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We started using Happy Valley Home Care in January 2022. We urgently needed some help at that time and they were very accommodating. They were a tremendous help and acted very professionally throughout these early days. Since then we've gradually needed to increase their services and they've always
done everything they can to provide the services we needed. My wife, and I, feel very happy with the care provided. All the carers are very friendly and we feel as if they are now our friends. We'd both have no problems in recommending Happy Valley to anyone who needs a friendly, but professional, Care Agency.

Reply from Andrea Longden, Registered Manager at Happy Valley Home Care Ltd

We thank you for the review you have left and we take great pride in all our staff and management who go above and beyond for all our service users, our staff are respectful and professional in what they do, we are proud of all our staff and there loyalty to the service users and to Happy Valley.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from David W (Son of Client) published on 26 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, safe and reliable care. Very attentive to patients' needs, care team regularly go above and beyond.
Care team is able to flex care up and down as per needs eg. from 4 daily visits to 5 daily visits when required.

Reply from Andrea Longden, Registered Manager at Happy Valley Home Care Ltd

We at Happy Valley provide the best for our service users with nothing too much trouble for them, ensuring the families know their loved ones are safe and well cared for.
Thank you from the team at Happy Valley.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sue U (Daughter of Client) published on 26 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Happy Valley Care team have been supporting my 87-year-old mother with 30-minute daily calls since late 2022. We are both very pleased with the service provided. The staff are friendly, pleasant, caring and reliable and nothing is too much trouble. They have also taken Mum to the doctors and helped
her with medications. They have enabled Mum to remain independent in her own home, something which is very important to her. We would not hesitate in recommending them to others.

Reply from Andrea Longden, Registered Manager at Happy Valley Home Care Ltd

We at Happy Valley take great pride in delivering the best quality care to all our service users, ensuring families know their loved ones are having the care and attention they deserve.
Thank you for the review you have left for our team at Happy Valley.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Christine J (Daughter of Client) published on 16 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy Valley are a great care agency. They have been looking after my mother for the past few months. She did not like the idea of carers initially but rapidly settled with Happy Valley carers. They are kind, considerate and effective.
They have enabled my mother to stay at home. They flex with her
needs and are very understanding.
As a family, they have given us great peace of mind.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Meryl G (Daughter of Client) published on 22 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From Easter 2018 to September 2018 the Happy Valley care team made up to three visits per day to my terminally ill Mum.
They were amazing. So happy and caring. Nothing was too much trouble, they never failed to put a smile on my Mums face. They gave us extra precious time and made a horrible situation
bearable. As a healthcare professional myself it was so touching and relieving to see such an excellent standard of care delivery. When there are so many people willing to criticise and complain I wanted to praise the team for doing such a wonderful job. They looked after my Dad and helped him care for my Mum as well as taking physical care of my Mum. And we will always be grateful and never forget them.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Dec 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about Happy Valley Home Care Ltd

What Type of Services does Happy Valley Home Care Ltd offer?

Happy Valley Home Care Ltd offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Happy Valley Home Care Ltd to verify any information. View our terms and conditions. Happy Valley Home Care Ltd has an Basic Service - more info.