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Bloom & Care

2B Miller Road, Elstow, Bedford, Bedfordshire MK42 9NY
Bloom & Care logo
Bloom & Care, Bedford
Bloom & Care, Bedford
Bloom & Care, Bedford

Rated ‘Outstanding’ by the Care Quality Commission (CQC) in January 2024, Bloom & Care is the only independent home care provider in Bedford to hold this distinction. A multi-award-winning, nurse-led company, Bloom & Care delivers high-quality home care across Bedford and the surrounding areas.

Founded by two sisters whose passion for care began during their time as district nurses in local community nursing teams, the company remains proudly small and personalised...  

Care Provided by Bloom & Care

Types of Home Care

  • Visiting Care
  • Nursing/Nurse Led Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Prices

You’re very welcome to request our full interactive price list by email, making it simple and convenient to explore the options available to you.

Please note that clients funded by the council or through direct payments may be asked to contribute a via a top-up. This helps us continue providing the high standard of care, attention, and personal touch that we pride ourselves on.

Contact Bloom & Care to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Bloom & Care Ltd
  • Private Owned

Person in charge

  • Jessica Graziano and Kirsty Miceli (Registered Manager and Nominated Individual)

Bloom & Care Reviews (60)

10

Bloom & Care has a Review Score of 10 (9.978) out of 10, based on 23 reviews in the last 2 years. Over all time Bloom & Care has 60 reviews.

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Showing 60 reviews matching selected criteria
Review from Jan C (Daughter of Client) published on 12 May 2026 Submitted via Website
Overall Experience
Bloom & Care have been excellent with the care and support of my parents. All the staff are kind, caring and professional. They understood their needs, could help, laugh and care for them.
Always responded to any questions and gave help and extra help when needed to both parents and the rest of their family.

We highly recommend B &C & wish them every success, they deserve to be outstanding.

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Review from Lauren R (Granddaughter of Client) published on 16 April 2026 Submitted via Website
Overall Experience
Bloom & Care have been excellent with my nanny. The team are kind, attentive, and very reliable.
We're truly grateful for the care and support they provide.

Huge thank you to this wonderful team of ladies.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you for your kind review, its an honour to care for your Nanny and we know how much you all mean to her too

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Review from N W (Sister of Client) published on 5 April 2026 Submitted via Website
Overall Experience

Incredible service provided by the Bloom and Care team. Such a lovely team of ladies! I'd highly recommend this company to friends, family, and beyond.

Nothing was too much to ask and they made my family feel at ease during a difficult period.

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Review from Mario M (Son of Client) published on 12 March 2026 Submitted via Website
Overall Experience

As a family we were very grateful for the care and kindness that Bloom and Care showed to mother whilst in their care. The respect and support the carers showed to our mother was excellent. Many thanks to Zoey and her team.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you so much for your kind review it means a lot to us.

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Review from Pauline N (Client / Service User) published on 10 February 2026 Submitted via Postal Card
Overall Experience

Bloom and Care are an excellent company. I am more than pleased with the attention they give me.

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Review from Patrick L (Cousin of Client) published on 26 January 2026 Submitted via Postal Card
Overall Experience

Bloom & Care have been looking after my cousin for nearly five years, and we couldn't be happier. They support her throughout the day and even accompany her to appointments. I would give the lovely team 10 out of 10 and would recommend them to anyone.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you for your kind review, it means a lot to us to hear such lovely feedback.

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Review from N H (Daughter-in-law of Client) published on 22 January 2026 Submitted via Postal Card
Overall Experience

We cannot thank Bloom & Care enough for the love and compassion they show my mum. She has dementia and they go above and beyond to truly understand her needs, even spotting infections early and acting quickly. My mum always says she loves the visits from her friends, which says everything to us about the relationships she has built. We feel so lucky to have found this amazing care team to support her.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

When our Community Care Assistants are welcomed as part of the family and regarded as trusted friends, it highlights the essence of our care.

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Review from R H (Daughter of Client) published on 22 January 2026 Submitted via Postal Card
Overall Experience

We honestly couldn't wish for better care for my mum. The lovely team show her such patience, understanding and kindness every day. You can tell they are specialists in dementia care, which gives our family real peace of mind. We are very grateful for all they do.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

It's a pleasure caring for your mum and I'm so glad to hear that you have peace of mind that she is well looked after in our care.

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Review from Alison T (Daughter of Client) published on 22 January 2026 Submitted via Postal Card
Overall Experience

I cannot thank Bloom and Care enough for the incredible care and support they provide to my dad and whole family. During an extremely challenging time for us, their compassion and professionalism made such a difference. I am eternally grateful for the out-of-hours support from the field care supervisor; her kindness, dedication, and reassurance in making sure everything was in place for us was truly amazing. We would highly recommend this company.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

It's great to hear that we were able to support you through such a challenging time, and are so grateful that you chose us to care for your lovely dad.

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Review from S H (Grandson of Client) published on 14 January 2026 Submitted via Postal Card
Overall Experience

I am so grateful for the wonderful care our grandma recieves. The lovely ladies who care for her are kind, patient and truly go above and beyond. Knowing the owners ae nurses really helps, because they understand dementia so well and make everything easy to understand and they are great at dealing with doctors too. It gives us peace of mind and we wouldn't hesitate to recommend them to anyone.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you for your kind review. We take great pride in being nurse-led and specialising in dementia care, so it's wonderful to hear that this made a positive difference for your Grandma.

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Review from S S (Next of Kin) published on 12 December 2025 Submitted via Website
Overall Experience

Bloom and Care have been outstanding in helping my parent recover after traumatic surgery. Their carers are compassionate, professional, and truly committed to helping each person in their care, to be at their best.

They provide excellent support for both physical recovery and mental health. They pay attention to keeping the apartment really clean and organised as well.

I feel completely confident and at ease knowing my parent is safe and well cared for. Not all care companies are the same. Bloom and Care come highly recommended by us!

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you so much for taking the time to share your review. We really appreciate your lovely words.

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Review from F G (Daughter of Client) published on 25 November 2025 Submitted via Website
Overall Experience
Bloom and Care have been proving care for my parents since August 2025 and they have been exceptional. From first contact they made the effort to fully understand my parents care needs and understood what was important to them.
The carers are wonderful and go above and beyond to build relationships and meet my parents needs, whilst focusing on supporting their independence. My parents have built a great relationship with the carers, and are very happy with the care.
Bloom and Care also support with prescription reordering and management and dealing with the GP surgery when needed which is a huge help to me as I live 300 miles away from my parents. I feel as if they have taken a big weight off my shoulders!
Their communication with me, as my parents power of attorney, is excellent and they respond to any of my questions and requests quickly and efficiently.

I'm so glad we use Bloom and Care as care providers and would highly recommend them.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you for your lovely review. Were truly glad we can be your eyes and ears for your loved ones, even when youre far away.

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Review from M C (Daughter of Client) published on 25 November 2025 Submitted via Website
Overall Experience
The team at Bloomf and care,they are all amazing, especially the lovely AM lady
It is so reassuring to know my mother is in good hands and looked after,especially when I am not local and have a full time job.

We would highly recommend Bloom and care to all our friends and family

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you so much for your kind review. Feedback means a lot to us and we are so happy you are pleased you have chosen us.

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Review from D W (Daughter of Client) published on 11 November 2025 Submitted via Website
Overall Experience
The staff at Bloom & Care were very friendly, supportive and caring to our mum and the family.
They met all of her needs and the communication with the family was excellent.

We are so pleased mum was in their care before she was admitted to hospital.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you so much for your kind review. A truly lovely lady that we all miss.

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Review from B M (Client / Service User) published on 6 October 2025 Submitted via Website
Overall Experience

After an emergency admission to hospital, I was medically fit for discharge, however, I was confined to bed unable to walk and with a catheter fitted in. I needed assistance with personal care at very short notice. My son thoroughly researched local care available and after in depth consideration and discussion we decided upon Bloom and Care. I've never been in a position where I needed this type of service before and right from their initial assessment I felt the warmth and genuine desire to help me. Their kindness and compassion shone through and this was the beginning of an extremely positive experience for me. Every care assistant greeted me cheerfully at the start of their visit, washed their hands, and always wearing aprons and gloves during their stay with me. Once a carer was running a bit late and telephoned me to let me know which I really appreciated. My personal care was given protecting my dignity. I would recommend Bloom and Care.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you so much for your kind words, it has been a true honour to get to know you and your lovely family. Best wishes from us all at Bloom & Care

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Review from Becky G (Niece of Client) published on 21 August 2025 Submitted via Website
Overall Experience
Bloom and Care had been recommended to us for our Auntie to have some care visits twice a day and from the moment we all met the manager and field care supervisor at the assessment stage we knew we were in good hands. Their professional friendly approach was much welcomed and they included Auntie in all conversations building that trust from the start.
All of the staff made it so easy and it was a weight off our minds. Auntie thought all of the carers were lovely. And she enjoyed their visits. The professionalism & communication with us all was really good, we felt we could approach them for anything - they got back to us in a very speedy timeframe and we would be more than happy to recommend their services to anyone in need without hesitation

Again we would just like to say a big thank you again to all at Bloom and Care and wish you many more years in your successful business looking after your clients & families so well and with such compassion

Reply from Jessica Graziano, Registered Manager at Bloom & Care

We really appreciate you taking the time to share your kind words, thank you so much.

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Review from Roland P (Husband of Client) published on 18 August 2025 Submitted via Website
Overall Experience
My Wife and I are in our 70's. My wife was diagnosed with Alzheimers in March of 2024.
I took on the necessary care care requirements until I just could not cope anymore. I took on the job of finding the right care providers to help me. My research led me to Bloom & Care. I made contact and they came to see us very quickly, discussing our needs and carers were visiting very quickly.
They have now been caring for my wife for 3 months plus.
My wife is very happy with her care from the fantastic team of carers it is really rewarding to hear my wife laugh and enjoy their company. Some are regulars and some give cover for holidays and rest days etc.
They have all become our friends in these last few months and taken some of the load from my shoulders.

We highly recommend Bloom & Care and thank them most sincerely.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you so much for your kind review we truly appreciate you taking the time to share your thoughts about our wonderful team and the care and support they provide. Its always such a pleasure to see you both each day. Best wishes from all of us at the B&C team.

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Review from P L (Daughter of Client) published on 21 February 2025 Submitted via Website
Overall Experience

My mum has had Bloom & Care for nearly two years, 2 hip replacements and illness in between, the staff have never been anything but kind, professional, caring, knowledgeable, and helpful to mum and myself through difficult times, and calmer times. Mum can look after herself when things are calm, but it's always nice to know someone is there just to keep an eye and hand to help. Mum likes the idea that the same people come all the time and know her quirky ways. Thank you always to all the staff from Bloom & Care, from the end of the phone to all the care staff.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you so much to you and your mum for always trusting us. Her determination, especially after her post-operative discharges home, continues to amaze us.

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Review from Julia A (Daughter of Client) published on 10 February 2025 Submitted via Website
Overall Experience

My brother and I are very grateful for the excellent care provided by Bloom and Care. My father had been living independently but after an illness in June 2024, he could no longer manage and in something of a crisis, I contacted Bloom and Care. The field care supervisor responded immediately and in a highly professional manner, setting up twice daily visits from carers within a few days of my contacting the agency and providing the greatest reassurance in a difficult situation. My brother and I have done everything we can to keep dad in his own home where he very much wants to stay and the carers have enabled him to do so. Any time I contact the field care supervisor and the carers with an update about dad's needs, there is a very quick response. Dad has been pleased with the kindness shown by the carers and we know that he is cared for and safe. My brother and I would certainly recommend the agency.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

It's a true honour for us to support dad, in the words of our team - a true gentleman. Thank you for your kind words.

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Review from Jenny G (Daughter of Client) published on 29 August 2024 Submitted via Website
Overall Experience

We cannot recommend Bloom & Care highly enough. Trusting someone to look after our mum, in the way we thought best, was a difficult decision. The manager and carer put our minds at rest from the first visit. Always punctual, cheerful, honest and respectful, the care and support could not be faulted.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you for your kind review, your mum was a special lady, with the most wonderful caring family. Take good care from us all at Bloom & Care.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 January 2024
Overall Outstanding
  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (1)

News
  • Posted: Wednesday 18 Sep 2024Outstanding Bedford home care agency is one of the Top 20 home care providers in East of England for the fifth consecutive year. Bloom & Care has won an award...

Awards / Recognitions (9)

  • Recipient: Bloom & CareDate: Friday 30 May 2025
  • Recipient: Bloom & CareDate: Friday 31 May 2024
  • Recipient: Bloom & CareDate: Thursday 29 Feb 2024

Meet the Team (4)

Jessica Graziano Job Title: Registered Manager/Director Joined: 2017
Jessica Graziano

Jessica Graziano RGN, spent several years working as a Community Nurse in the District Nursing teams of Bedford and the surrounding area. She has gained extensive knowledge of the area and the services available to people, enabling her to focus on providing specialised services to clients.

Jessica is the Registered Manager at Bloom & Care and focuses on client assessments, review and quality control.

Kirsty Miceli Job Title: Care Manager/Director Joined: 2018
Kirsty Miceli

Kirsty Miceli, RGN joined Bloom & Care in December 2018, with her background as a District Nursing Sister and Practice Nurse, she brings with her a wealth of clinical skills and additional service provider access. Kirsty's main focus is operating systems, staff training and people management.

Kirsty is our in-house training expert and provides mandatory training from a nursing and social care perspective to ensure all staff are trained and supported.

Mandy Farmer Job Title: Team Leader Joined: 2019
Mandy Farmer

Mandy joined Bloom & Care in 2019, bringing a wealth of knowledge from her career in the social care sector. She oversees the delivery of care services ensuring the highest levels of care are provided to our clients. She liaises closely with our clients and their families, and the wider multidisciplinary team, particularly specialising in End of life care. As our valued Team Leader and Mental Health First Aider, Mandy spends a lot of her time supporting, shadowing and monitoring Senior and Junior staff on the field. Mandy’s kind and compassionate nature is impeccable and frequently lends a sympathetic ear to members of our team as well as the people we support.

Zoey Lawrence Job Title: Field Care Supervisior Joined: 2020
Zoey Lawrence

Zoey joined Bloom & Care in 2020 as a junior team member, since then her dedication and hard work have helped her progress further in her career. Zoey’s role as Field Care Supervisor is to support in the commencement of new care packages, liaising closely with the client, their families and the wider MDT, to ensure the set-up of care is a smooth and relaxed experience for all involved. Zoey produces personalised care plans and thorough risk assessments for each of our clients and is often a support in our client's annual reviews. Zoey is our computer whizz and is a pro at fixing our printer!

Frequently Asked Questions about Bloom & Care

How many Carers does Bloom & Care employ?

Bloom & Care employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bloom & Care to verify any information. View our terms and conditions. Bloom & Care has an Enhanced Service - more info.