Bloom & Care

Unit 6, Norse Road, Bedford MK41 0QN

Bloom & Care are a high-quality home care provider in the Bedford region of Bedfordshire.

Jessica, the company's founder, has a passion for the care industry that stems from her days as a community nurse in the District Nursing teams of Bedford and the surrounding areas.

Care packages are tailored to the needs of the individual and support ranges from more general care services to more specialist services such as care for dementia & Alzheimers and also for conditions such as Parkinson's Disease, stroke and multiple sclerosis.

Staff are carefully selected for their compassion and ability, undergoing intensive training to provide the levels of care that clients have come to expect.

The company promotes dignity and respect for the individual at all times.

Owner : Bloom & Care Ltd

Person in charge: Jessica Hurren (Manager)

Type of Service: Home Care Agency (Privately Owned)

Provides Carers directly to the general public: Yes

Number of Carers: 15

Services Offered: Adult Care (18+)

Care Offered: Dementia • Elderly Care • Physical Disability • Sensory Impairment

Latest Care Quality Commission* Report on Bloom & Care: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9 (maximum of 10) for Bloom & Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Bloom & Care in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4 out of 5 from 3 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for Bloom & Care is calculated as follows: ( (18 Excellents x 5) ) ÷ 18 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.

    The 4 Points relating to the number of positive Reviews for Bloom & Care is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9 Bloom & Care has a Review Score of 9 (9.000) from 3 Reviews

Average Ratings

  • Excellent
    3
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bloom & Care?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bloom & Care

  • Daughter of Client/Service User
    1
  • Son-in-law of Client/Service User
    1
  • Wife of Client/Service User
    1

We were extremely pleased to find Bloom & Care to assist in the care of our elderly mother (aged 90), who has dementia and is increasingly bedridden. Staff at Bloom & Care have treated mum with incredible sensitivity and made a very good relationship with her quite quickly. Their care has proved thoroughly professional and we have had much useful advice from them on her ongoing care needs. They have also proved very efficient at adjusting mum's care needs as they change. Thoroughly recommend them.

How likely would you be to recommend Bloom & Care? Extremely Likely

Overall Standard

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Average Rating:   5 out of 5

We have found the support we have received from Bloom & Care to be exceptional. The communication we have received is clear and unambiguous, we are kept well informed and the manager has made herself available to answer any questions and offer support when we have needed it. Our care has been excellent, we have continuity and the carer that visits us is compassionate and caring. The care that we have received is person-centred and adapted to meet my husband's specific personal needs. I feel that I can trust Bloom & Care to look after my husband as if he was a member of their family; I truly believe he is receiving care that they too would be happy to receive.

How likely would you be to recommend Bloom & Care? Extremely Likely

Overall Standard

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Average Rating:   5 out of 5

My mother in law is very happy with the care and help given. She particularly mentioned the wonderful help at the doctors and pharmacy. The carer is a very kind, obliging and helpful person and we are unable to find any fault with her.

Apart from the care given, the carer also makes breakfast, takes out the rubbish, puts on the washing and even makes a sandwich for my mother in law to eat later in the day. My mother in law is extremely happy with the care provided. I personally have found the carer to be very professional and clearly someone who cares about her work and cares about the business. The carer has set the standards high and we hope that this level of care and support will continue as the next Bloom & Care carer starts next week.

How likely would you be to recommend Bloom & Care? Extremely Likely

Overall Standard

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Average Rating:   5 out of 5

Submit a Review for Bloom & Care

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