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Bloom & Care

2B Miller Road, Elstow, Bedford MK42 9NY
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Top 20 award
Bloom & Care logo
Bloom & Care, Bedford
Bloom & Care, Bedford
Bloom & Care, Bedford

Rated Outstanding by the CQC (February 2024) and proudly recognised as one of the Top 20 Home Care Providers in the East of England for seven consecutive years (2020-2026), Bloom & Care is an independent, family-run home care agency founded in 2017 by two sisters who are both experienced Registered Nurses (RGN). Their shared vision was to create a care service that combines clinical excellence with genuine compassion, enabling people...  

Care Provided by Bloom & Care

Types of Home Care

  • Visiting Care
  • Nursing/Nurse Led Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £32.99 - £33.99
  • 30 Minute Visiting Care Fees: £26.25 - £27.25

You’re very welcome to request our full interactive price list by email, making it simple and convenient to explore the options available to you.

Please note that clients funded by the council or through direct payments may be asked to contribute a via a top-up. This helps us continue providing the high standard of care, attention, and personal touch that we pride ourselves on.

The price(s) shown are provided by the agency. Contact Bloom & Care for full pricing details and T&Cs.

Contact Bloom & Care to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Bloom & Care Ltd
  • Private Owned

Person in charge

  • Jessica Graziano and Kirsty Miceli (Registered Manager and Nominated Individual)

Bloom & Care Reviews (60)

10

Bloom & Care has a Review Score of 10 (9.978) out of 10, based on 23 reviews in the last 2 years. Over all time Bloom & Care has 60 reviews.

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Showing 60 reviews matching selected criteria
Review from A G (Client / Service User) published on 30 March 2021 Submitted via Postal Card
Overall Experience

The local company provided me with all the care and assistance I required, following being infected with Covid whilst in hospital. When I was discharged I was sent home without any care plan whatsoever at a time when I felt extremely ill. The care and assistance provided by the company were extremely good and very reassuring at a time when I most needed support.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you so much for kindly reviewing the care you received and so glad you felt so well supported during such a difficult time. Your carer will miss seeing you every day. We wish you all the very best for the future. Best wishes, from us all at Bloom & Care

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Review from S L (Client / Service User) published on 29 March 2021 Submitted via Postal Card
Overall Experience

Depth of knowledge of the staff in the highest regard. Assessment of all situations meaning quick responses. Instant rapport with all management and staff. Well being of client at an outstanding level. Great encouragement given to live an active and fulfilling existence encouraged totally. Progress and assessment equate to an extremely happy state of mind and spirit.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you for your kind words, the carers thoroughly enjoy their visits with you. Best wishes from us all at Bloom & Care.

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Review from S M (Daughter of Client) published on 10 December 2020 Submitted via Postal Card
Overall Experience

Dad is always pleased to see his carers and feels well cared for by them. Nothing to too much trouble for them - they would do anything for him.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you so much for your kind review. Best wishes, Bloom & Care.

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Review from Susan B (Daughter of Client) published on 8 December 2020 Submitted via Postal Card
Overall Experience

I cannot thank the company enough for all they did for Mum. I was informed of any problems Mum developed e,g infection, muddled, etc... and we all worked together to try to overcome these problems. A fantastic caring company.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you so much for your review, so kind of you. It was our pleasure caring for mum. Best wishes, all of us at Bloom & Care.

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Review from Geoff F (Son-in-law of Client) published on 17 November 2020 Submitted via Website
Overall Experience

This is a very well run company, but what is much more important than that, is that the people care very much about their clients. I am writing on behalf of my mother-in-law, and she is totally delighted with her carer and sees her as a friend who is totally trustworthy. I deal with the admin side of things and from that perspective, I am delighted at the organisation and availability of the owners to any questions or concerns. I think I or anyone would be hard-pressed to find a better, more caring, more well-organised company in this field than Bloom & Care.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you so much for taking the time to write a review. Best wishes, all of us at Bloom & Care.

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Review from Amanda S (Mother of Client) published on 9 October 2020 Submitted via Website
Overall Experience

When Bloom & Care stepped in to help care for our son they not only cared for our son to a very high standard asking us what we wanted and telling us before they did anything, they were always at the end of the phone and nothing was to much trouble for them. They were always there to support us and helped us as a family every step of the way. Our son passed away very suddenly and the personal support was overwhelming. Thank you Bloom & Care .

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Review from Jen H (Daughter of Client) published on 11 May 2020 Submitted via Website
Overall Experience

I wish to thank the wonderful staff at Bloom & Care for transforming the final year of my Dad's life. You made such a huge difference! In addition to providing knowledgeable, high-quality care, you brightened every day for him. Communication with me was also excellent and took a weight off my shoulders. I am truly grateful to you.

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Review from Giles B (Client / Service User) published on 27 April 2020 Submitted via Website
Overall Experience

Bloom & Care are brilliant. I trust them completely. They have been looking after my brother for a year now, and the service is excellent. The team lead by the manager and deputy are thoughtful, caring, kind and efficient. My brother loves them all and looks forward to their visits.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you so much for your review, we really appreciate your feedback. From us all at Bloom & Care.

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Review from Mark G (Son of Client) published on 21 April 2020 Submitted via Website
Overall Experience

I cannot speak too highly of the staff and service provided to my mother by Bloom & Care. Under the highly competent, professional and personal service of the management, every member of staff that we came into contact with over a period of several months was extremely good at their job, and extremely friendly and caring. I have absolutely no hesitation in recommending Bloom & Care.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you so much for your review, it means a lot to us. From us all at Bloom & Care

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Review from Helen B (Wife of Client) published on 17 April 2020 Submitted via Website
Overall Experience
The level of care and support was excellent from the management to the carers for both my husband and myself. All the staff I met were very professional in their approach, and nothing was too much trouble for them. They were lovely and so caring.

I would recommend Bloom & Care without hesitation.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you so much for your kind review; from us all at Bloom & Care.

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Review from Isabelle A (Daughter of Client) published on 5 December 2019 Submitted via Website
Overall Experience

My brother and I are eternally indebted to the entire Bloom & Care team for helping our 88-year-old mum to gradually glide into home care to enable her to remain independent and - most importantly - at home in her familiar surroundings. Bloom & Care have successfully overcome a number of obstacles in order to gain Mum's trust, having a very international background and as such, a superb understanding of foreign cultures. Most importantly, empathy and respect extended to clients and their families. This is an integral part of Bloom & Care's amazing service package, something which is absolutely priceless. I can wholeheartedly recommend Bloom & Care without hesitation and have asked the manager when she is planning to open a subsidiary in Hamburg.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you for your kind review. We are glad you were happy with the care and support we have provided to your mum. Best wishes from us all at Bloom & Care.

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Review from J C (Daughter of Client) published on 21 October 2019 Submitted via Postal Card
Overall Experience

The service my mother received from Bloom & Care for over six months was excellent. At 98 years old and living independently, my mother found all the carers kind, respectful and efficient. As the client's daughter, I found Bloom & Care exceptionally reliable. They dealt with emergencies with calmness and helpfulness to client and family, well beyond the demands of duty. The carers are well recruited and trained. Bloom & Care managers are always readily available to sort out individual arrangements - helpful prompting medical supplies and contacting doctors and medical support as appropriate. Communication between management and staff was immediate and effective. My mother and I both valued highly the encouragement and cheerfulness of Bloom & Care's positive staff. We recommend Bloom & Care wholeheartedly.

Reply from Jessica Graziano, at Bloom & Care

Thank you so much for your kind review, we will make sure this is cascaded throughout the team. Wishing you all the best from us all at Bloom & Care.

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Review from R F (Friend of Client) published on 7 October 2019 Submitted via Postal Card
Overall Experience

Every one of the ladies who have been employed by Bloom & Care is very caring, kind, trustworthy and always seem to do just a little bit of everything. They make my friend feel safe and deal with her confusion in such a gentle encouraging way. All this comes from the top by example.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you for your lovely review, it’s our pleasure to care for your friend.

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Review from C G (Client / Service User) published on 23 September 2019 Submitted via Postal Card
Overall Experience

The service from Bloom & Care has been excellent. I had a dreadful accident and have needed help from February 2019 until September 2019. This has varied as I have recovered enough to no longer require their services. They have also told me that should I feel the need for further help in the following months, just to give them a call. I feel I have been very lucky to have had their care and would recommend them without a doubt.

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Review from Marion B (Daughter of Client) published on 24 January 2019 Submitted via Postal Card
Overall Experience

Excellent standards of service and care. All staff are very professional. Treated the client with respect and dignity.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you Marion for taking the time to submit your review. It is very much appreciated. Best Wishes, Jessica and the team at Bloom & Care.

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Review from Giovanna P (Daughter of Client) published on 9 October 2018 Submitted via Website
Overall Experience

Bloom and Care are the most caring, professional carers who do an amazing job. I would highly recommend them and my mum is always happy to see them. Thank you

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Review from Terence S (Husband of Client) published on 5 May 2018 Submitted via Postal Card
Overall Experience
I am indebted to this company for the truly excellent care my wife has received at their hands. Our Carers were always on time, never hurried and showed a great deal of care and concern for my poor terminally ill wife.

I would have no hesitation at all in recommending them to anyone needing care beyond the family.

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Review from Dom P (Son of Client) published on 30 April 2018 Submitted via Website
Overall Experience

The only word I have for Bloom & Care is excellent. They are always on time and my mum gets the same carers every day. I have had years of stress from the unreliability of other care agencies until I found Bloom & Care, they are truly excellent!

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Review from Anne S (Daughter of Client) published on 12 March 2018 Submitted via Website
Overall Experience

We were extremely pleased to find Bloom & Care to assist in the care of our elderly mother (aged 90), who has dementia and is increasingly bedridden. Staff at Bloom & Care have treated mum with incredible sensitivity and made a very good relationship with her quite quickly. Their care has proved thoroughly professional and we have had much useful advice from them on her ongoing care needs. They have also proved very efficient at adjusting mum's care needs as they change. Thoroughly recommend them.

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Review from Sarah O (Wife of Client) published on 15 January 2018 Submitted via Website
Overall Experience

We have found the support we have received from Bloom & Care to be exceptional. The communication we have received is clear and unambiguous, we are kept well informed and the manager has made herself available to answer any questions and offer support when we have needed it. Our care has been excellent, we have continuity and the carer that visits us is compassionate and caring. The care that we have received is person-centred and adapted to meet my husband's specific personal needs. I feel that I can trust Bloom & Care to look after my husband as if he was a member of their family; I truly believe he is receiving care that they too would be happy to receive.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 January 2024
Overall Outstanding
  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (1)

News
  • Posted: Wednesday 18 Sep 2024Outstanding Bedford home care agency is one of the Top 20 home care providers in East of England for the fifth consecutive year. Bloom & Care has won an award...

Awards / Recognitions (10)

  • Recipient: Bloom & CareDate: Friday 29 May 2026
  • Recipient: Bloom & CareDate: Friday 30 May 2025
  • Recipient: Bloom & CareDate: Friday 31 May 2024

Meet the Team (4)

Jessica Graziano Job Title: Registered Manager/Director Joined: 2017
Jessica Graziano

Jessica Graziano RGN, spent several years working as a Community Nurse in the District Nursing teams of Bedford and the surrounding area. She has gained extensive knowledge of the area and the services available to people, enabling her to focus on providing specialised services to clients.

Jessica is the Registered Manager at Bloom & Care and focuses on client assessments, review and quality control.

Kirsty Miceli Job Title: Care Manager/Director Joined: 2018
Kirsty Miceli

Kirsty Miceli, RGN joined Bloom & Care in December 2018, with her background as a District Nursing Sister and Practice Nurse, she brings with her a wealth of clinical skills and additional service provider access. Kirsty's main focus is operating systems, staff training and people management.

Kirsty is our in-house training expert and provides mandatory training from a nursing and social care perspective to ensure all staff are trained and supported.

Mandy Farmer Job Title: Team Leader Joined: 2019
Mandy Farmer

Mandy joined Bloom & Care in 2019, bringing a wealth of knowledge from her career in the social care sector. She oversees the delivery of care services ensuring the highest levels of care are provided to our clients. She liaises closely with our clients and their families, and the wider multidisciplinary team, particularly specialising in End of life care. As our valued Team Leader and Mental Health First Aider, Mandy spends a lot of her time supporting, shadowing and monitoring Senior and Junior staff on the field. Mandy’s kind and compassionate nature is impeccable and frequently lends a sympathetic ear to members of our team as well as the people we support.

Zoey Lawrence Job Title: Field Care Supervisior Joined: 2020
Zoey Lawrence

Zoey joined Bloom & Care in 2020 as a junior team member, since then her dedication and hard work have helped her progress further in her career. Zoey’s role as Field Care Supervisor is to support in the commencement of new care packages, liaising closely with the client, their families and the wider MDT, to ensure the set-up of care is a smooth and relaxed experience for all involved. Zoey produces personalised care plans and thorough risk assessments for each of our clients and is often a support in our client's annual reviews. Zoey is our computer whizz and is a pro at fixing our printer!

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