Bluebird Care Dudley, Kidderminster & Malvern

Bluebird cared for my father-in-law before he had to go into a care home, they were excellent always on time and caring. They never rushed him and would not leave until he was happy with everything they did for him. The staff were kind and efficient. I was so pleased with them that I have now employed them to help with my mother's care. A certain staff member makes sure we have a full care package in place and that Mum is happy with everything. I would recommend them to anyone looking for care.

It is always easy to discuss administrative issues like changes in the routine so wholeheartedly recommend them to anyone needing this type of service in the area.

I contacted Bluebird Care to help with my mother in law’s care in July 2022. She was low in mood and felt isolated and lonely following the death of her husband of 60 years. She was also becoming increasingly forgetful. I have to say that she has improved immensely since the Bluebird carers have been visiting and she always looks forward to their arrival. The office team always respond to any queries promptly and efficiently and have been very helpful in increasing the number of visits when my husband and I are away. I thoroughly recommend Bluebird to anyone in need of carers.

Bluebird carers visited my father three times a day, he was 102 years old and very independent, but limited with some jobs such as cooking, clothes washing, changing and washing sheets and general housework. They were great with him and he loved seeing them, he was happy to let them help with his daily crossword! When he suddenly became unwell, within a day, twenty-four hour care was in place for the last two weeks of his life, even to the point of a carer popping in to help the attending carer to turn him. I can’t thank them enough for the emotional support they gave as well. I would recommend them for the care they give.

My mother has received care from Bluebird Care since October 2020. We chose them initially because of their person-centred care and commitment to sending a regular team of carers as my mother has dementia and familiarity is important. They have delivered on this commitment. The carers coming to Mum have been kind, conscientious, respectful and gentle, but also fun, many said they really enjoyed caring for her and working for Bluebird. Their care enabled her to remain healthy and content in her own home for far longer than many professionals anticipated. She especially enjoyed companionship calls, when she was taken out on trips to a variety of places, which made her very happy. The company is very easy to deal with, communication is easy and prompt and everyone in the office, including the managers, knows and cares about their customers, their circumstances and their welfare. We will always be grateful to Bluebird for being an important support for Mum and for us as a family.

Would just like to say how happy we are with the excellent service and care we receive from all the carers and team at Bluebird. They treat my father with great care and respect. We can not fault any of your carers. It's a very hard decision when a loved one has an illness and you have to find care for them thinking who can you trust, but with Bluebird, the trust is there and wouldn't go with any other company.

This Home Care Provider is excellent. They went out of their way to get care in place to get my husband out of hospital. We only used them for a very short time but each of the care team was so helpful. Never rushing my husband to do anything. And so patient. Such a lovely bunch of people to deal with, I can't praise them enough. Thank you.

Thank you so much

From the very first contact with the staff at Bluebird Care, I was made to feel at ease and given confidence in my mother's support in retaining her independence at such a difficult time. The professional and caring input has really helped.

Mom was very reluctant to agree to carers in the home but since Bluebird carers have been supporting her she looks forward to their visits and praises them constantly. I love the way they make her tea in the morning - just the way she likes it, it’s the simple things that really matter and they really do care.

I could not fault the kindness, consideration and professionalism of the carer. Highly recommend. The carer was so supportive, and care was arranged very quickly for us. A big thank you to all concerned.

I have reviewed the wonderful Bluebird Care Company before, but have to add a comment about their recent reaction to our changing needs. Following advice from carers who have called recently, and been concerned for my husband's welfare, I asked if the time of his calls could be altered. This is going to happen immediately, and we quite simply cannot thank the carers and the admin team enough. The new timings will make a huge difference to my husband's well-being. I have to once again, stress what an outstanding company Bluebird is. Carers are unfailingly punctual, courteous, respectful of my husband and his needs and yet also very friendly, lighthearted and always smiling. We have every confidence in them. They begin and end our days in peace and comfort. They are clearly committed to the company and to the people they care for. Thank you, Bluebirds!

We would encourage Bluebird Care to give advice on interactive activities that would improve our mother's mental health and also on better products that would help e.g. a better phone system. We have stopped services momentarily due to Covid but will return - an update on carers' injections may speed this up.

I would like to take this opportunity to thank the field supervisor and all the carers who helped and supported my father at this time.

Bluebird have been supporting my Mum over the last couple of years and she has always been satisfied with the care that she has received. My Mum is extremely vulnerable and therefore feels happier when she has familiar faces and staff entering her home - especially during an evening. She realises this can sometimes be difficult having a consistency of staff to care for her, and appreciates this when possible.

I have complete trust in all of the careers and the company as a whole, I am just so happy that I made the move to Bluebird.

Bluebird Care carers visit my parents weekly. My mum tells me that all the carers are friendly and efficient in all the cleaning tasks requested of them. Once, when I rang, Mum told me that the carer was listening to some music with my dad. He has one CD that he listens to over and over again! A fresh pair of ears - great for my mum and him! As I live 3 hours away, it is very reassuring for me to know that they are being supported by a caring team. I have spoken with several members of staff on a number of occasions and have found everyone to be empathetic, knowledgeable and most professional. Thank you!

Fantastic service, and team. Highly recommend to all.

The provision of care for my very elderly mother with Vascular Dementia and many mobility problems was excellent. It was provided at very short notice, within 24 hours. The carer was respectful, punctual, considerate, helpful and safe in all she did. I would recommend Bluebird and the service it provides with no concerns.

My mum has received the care that was needed from Bluebird. There are some lovely staff employed there. My only observation is that there a lot of staff so my mum didn’t get to have the same carer very often and this bothered her. They are always professional.