Bluebird Care Dudley, Kidderminster & Malvern

Mother in Law, who is profoundly deaf and has been diagnosed with Vascular dementia, has been receiving care from Bluebird for about a year now. Carers come 2 days a week around lunchtime and cook lunch for her. I know she also really enjoys the company and the "chats" with them (it must involve a lot of writing on their part!). She often tells us what news she has of them. Even in the recent difficult circumstances (COVID restrictions), they have provided a really good service.

After coming out of the hospital with terminal cancer, my mum and the family had to come to terms with the diagnosis. In addition, previous existing mental health conditions were exacerbated. A care agency was organised, but this did not go well, and they were complaining about my mum and writing things into the notes which did not seem reflective of the situation. Their approach was that we were an annoyance to them, and they gave notice on providing care. The new agency identified was Bluebird care. What a difference in approach from the moment of the first contact. The thing which shines through is that Bluebird does actually care about their clients. The clients are people to them, and they want to support them to be the best they can - they go out of their way to make life better. My mum has gone from cutting herself off from the world; to enjoying eating and gardening again and she looks forwards to the carers visits. She is enjoying living again. Thank you, Bluebird.

Bluebird ladies looked after my mom who has dementia and they did a splendid job, can't fault them. I can't thank them enough, the girls looked after mom with the utmost care and kindness. I would recommend them to anybody.

Would highly recommend Bluebird Care. Very well organised and send rota so I know who will be calling that week. Staff are brilliant and very caring, professional and hard working. I am so glad I have found this company and know my father is well looked after.

Thank you, from all the family.

I would recommend it to anyone that needs care.

Bluebird Care came highly recommended when I was looking for just a small amount of help for my terminally ill parent. He was very dubious about anyone coming to assist as he's very independent. He now looks forward to the care/service and the company and I am feeling a little bit lighter of load knowing he's well looked after and in safe hands.

Care is to a high standard, carers are polite, helpful and willing.

The staff are excellent and a tribute to the organisation.

Bluebird Care are very well organised and send the schedule of who is calling and when. They regularly review the service with myself and my father. They have contacted me when they have noticed something that needs sorting out. The carers are professional, patient, hardworking and always courteous and kind. My sister and I are absolutely delighted to know that our father is being looked after so well and with such respect and kindness.

We use Bluebird services remotely for my mother in the UK and there is never a lapse in communication between myself in Australia and the office team and carers. I have high praise for the app which allows me to view details of the services provided daily and the condition of Mum's health and well being. I highly recommend Bluebird service for demonstrating genuine care and providing great value for money.

After a replacement hip, I required help for a few weeks until my mobility enabled me to get back to normality. Thanks to the wonderful care and assistance from Bluebird Care workers who cared for me just half an hour morning and evening for just a few weeks, I am now fully recovered and driving again. The care workers will do anything you ask them to do with a smile. Thank you, ladies.

I have been a client for just about a year with this company and have always found their service excellent. All the girls I have; are very good at their jobs and nice to talk to but I would like less change.

I would highly recommend this care provider, both for their care and administration. The care plan was actioned in less than 24 hours, which was extremely helpful as I live some distance from my parents. Even in the initial stages of care with everyone getting used to "individual ways" their care and attention to details was fabulous. In my father's case, the main concern was that he received the same carer; as his dementia can be a challenge and his ability to accept change. The lady that organised the care package and her team have been brilliant with this situation and have done all that they can do to promote and establish this new relationship between carer and service user. We are looking forward to their continued care, and for myself, the peace of mind is invaluable.

I am pleased with the service.

Very happy.

Our mum has been under the care of Bluebird for the last few months and the care she has received has been excellent. The carers are very kind, professional and sensitive to her needs and nothing is too much trouble. Unfortunately mum has recently been in hospital following a fall and subsequent surgery, however, the team have continued to support not only mum but her family, which is very much appreciated. Mum is currently having rehabilitation but is striving to return to the comfort of her own home where the carers will continue with their excellent care. We would highly recommend Bluebird following the experience we have had.

Found the service very good. Especially two carers in particular, who come the most. Found them very helpful in my recovery in getting back to being mobile.

The care and support my mother has received from Bluebird Care when helping her shower and clearing up a persistent rash on her legs with daily care, as well as the companionship when taking her to the dentist, out shopping, for coffee and cake, has been exemplary. They have been in contact with my family now for 4 months and visit my mother daily so we have had a lot of contact with them. I would highly recommend them to anyone needing support for themselves or a loved one. The support is flexible, responsive, reliable, respectful, caring and good value. My mother had a stroke over 4 years ago and is left with mobility issues, aphasia (impaired speech) and the support she receives from Bluebird Care helps keep her both physically and emotionally. They have become a part of the 'team' that help my mother and liaise with her family, the district nurses and speech therapist have high praise for their work with my mother. If you need more help give them a try.