Bluebird Care Dudley, Kidderminster & Malvern

I have been using Bluebird Home Care for just under two years for my nan, and I honestly cannot thank them enough for the care and support they provide. Their focus on person-centred care truly stands out, and every member of the team takes the time to understand my nan's individual needs, preferences, and routines.

They have built such a strong and meaningful relationship with her, always treating her with kindness, dignity, and respect. They don't just provide care - they genuinely engage with her, make her feel valued, and prioritise all of her needs. Seeing how comfortable and happy she is with them gives our family complete peace of mind.

The support they have also given me personally has meant so much. Without them, I would honestly feel lost. Knowing my nan is in such caring and capable hands has made a huge difference to our lives, and for that I will be forever grateful.

I would highly recommend Bluebird Home Care to anyone looking for compassionate, reliable home care.

My husband start to receive morning care ftom Bluebird in March 2025.At the beginning of December he was having end of life care and needed an evening carer too.They were all so kind and gentle with him.During his last days they were also supportive to me and our daughters.I can't speak more highly of Bluebird carers.I delayed having carers but once they started,we looked forward every morning to them coming. My husband loved them as they would gently tease him.It lifted our spirits.The decision to have Bluebird Care was made after Lindsey visited to assess our needs.She came across as a caring person and when our situation was changing Bluebird was very helpful and adapted to our needs.I am so grateful to the carers for being there for us during a difficult time.Although we had to fund the care, I feel it was worth it to keep my husband at home.

I cannot rate Bluebird Care enough. Thank you is not enough for what you have all done for me.

I highly recommend them.

After using another provider and receiving extremely poor care for my mom I decided to move to Bluebird. I was in contact with Jak and though feeling skeptical at first, this turned out to be the best decision I made.

From the start Bluebird were professional, with Jak visiting my mom and arranging a care plan. They managed to get something set up within a few weeks and then add another call at short notice. The difference in the care my mom was provided was 100 times better. The staff seemed caring and spent time getting to know my mom and encouraging her to do things. There was a couple of outstanding carers that went above and beyond as well.

I would highly recommend bluebird. The cost was a lot more than the previous, but sometimes you get what you pay for. Cost is comparable to other well rated providers, and they are clear about costs which some are not. Communication was great from the company at all stages.

The communication we have via the portal is also very welcome as with distance between myself and my father means that I am reassured as to his care. Would highly recommend Bluebird.

A care agency who really do care not only for my Dad but my Mom aswell. Thank you to all the team for being friendly, patient and understanding. I wouldn't hesitate in recommending them to anyone in need of care.

I would have no hesitation in using Bluebird again and would thoroughly recommend to anyone seeking such support.

Since my Dad returned from hospital in 2022 following a stroke, our level of support has been nothing short of exceptional. The carer is an incredible, kind-hearted, patient individual who defines the role of being a carer - he truly cares. Not just for my Dad, but the physical & mental wellbeing of our family too. He consistently goes above + beyond every visit - always bringing positive energy & a can-do attitude to every challenge! The carer not only helps with my Dad's personal care - but he has also played a big role in improving my Dad's speech, which has come on lots. We could not have asked for a better carer. My Dad has been much happier, more confident + more independent because of the carer. Words cannot express how brilliant our experience with bluebird has been. Thankyou.

Very pleased with assitance, all well so far.

We contacted Bluebird because we need help with some of the jobs around the house e.g. changing the bed. We decided to go with a carer rather than a cleaner as I am beginning to suffer from arthritis and will probably need some personal care at some point, and wanted to get used to having a carer. The service is wonderful. The carer is always on time and always does what I ask. The work is done excellently and the carer is always smiling and friendly. We look forward to our visit every week.

I can't recommend Bluebird highly enough for their professional, supportive, efficient and person-centred service.

The service we have received from Bluebird is second to none. We were made to feel at ease from the initial home visit to meet my parents. The manager explained in detail the service provided and a care plan was set up. From day one the staff have been so caring and thoughtful going above and beyond, a massive thank you to the two carers who regularly keep in contact. Altogether a completely exceptional company whose staff offer the highest level of care and service to my parents.

The care providers are very good and easy to make contact with, they keep good control over what is provided. Their staff are caring and respectful. All in all, we are very satisfied and could not do without them.

Kind, caring and supportive to both my parents during their visits, having a chat is as important as helping with housekeeping. Nothing seems too much trouble and it gives us peace of mind. Thank you.

Bluebird started caring for my nan in 2023, all the staff our family came into contact with were honest, caring, and dedicated workers from the moment they started care until the day we lost her. You can tell from the moment you meet the staff that they have passion and drive to deliver the best service possible. I wouldn’t recommend any other service provider.

Bluebird cared for my father-in-law before he had to go into a care home, they were excellent always on time and caring. They never rushed him and would not leave until he was happy with everything they did for him. The staff were kind and efficient. I was so pleased with them that I have now employed them to help with my mother's care. A certain staff member makes sure we have a full care package in place and that Mum is happy with everything. I would recommend them to anyone looking for care.

It is always easy to discuss administrative issues like changes in the routine so wholeheartedly recommend them to anyone needing this type of service in the area.

I contacted Bluebird Care to help with my mother in law’s care in July 2022. She was low in mood and felt isolated and lonely following the death of her husband of 60 years. She was also becoming increasingly forgetful. I have to say that she has improved immensely since the Bluebird carers have been visiting and she always looks forward to their arrival. The office team always respond to any queries promptly and efficiently and have been very helpful in increasing the number of visits when my husband and I are away. I thoroughly recommend Bluebird to anyone in need of carers.

Bluebird carers visited my father three times a day, he was 102 years old and very independent, but limited with some jobs such as cooking, clothes washing, changing and washing sheets and general housework. They were great with him and he loved seeing them, he was happy to let them help with his daily crossword! When he suddenly became unwell, within a day, twenty-four hour care was in place for the last two weeks of his life, even to the point of a carer popping in to help the attending carer to turn him. I can’t thank them enough for the emotional support they gave as well. I would recommend them for the care they give.