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SureCare (Richmond & Kingston)

Suite 7, Link House, 140 Tolworth Broadway, Surbiton, London KT6 7HT
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SureCare (Richmond & Kingston), Surbiton
SureCare (Richmond & Kingston), Surbiton
SureCare (Richmond & Kingston), Surbiton

SureCare is committed to providing exceptional care services for those in need at all stages of life’s journey and strives to give peace of mind that loved ones are cared for to the highest standards.

Surecare has been operating since 1994 and is one of the oldest domiciliary care providers in England. The branch awarded a CQC rating of ‘Good’ in all areas in October 2022, showing the high quality &...  

Care Provided by SureCare (Richmond & Kingston)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 45 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting Care£31 - £33
Weekly Live-in Care£1,200 - £1,500

Discounted rates are available for long hours

Contact SureCare (Richmond & Kingston) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group / Owner

Person in charge

  • Ahmed Meriden (Director)

SureCare (Richmond & Kingston) Reviews (25)

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9.5

SureCare (Richmond & Kingston) has a Review Score of 9.5 (9.494) out of 10, based on 6 reviews in the last 2 years. Over all time SureCare (Richmond & Kingston) has 25 reviews.

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Showing 25 reviews matching selected criteria
Review from John T (Husband of Client) published on 20 December 2018 Submitted via Website•
Overall Experience

We have been totally satisfied with the care provided by SureCare - it has always been punctual; it is friendly and very efficient and effective. These comments apply equally to the manager and staff. This is the first time we have had needed to use a care organization and the help and support have exceeded our expectations.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from D B (Wife of Client) published on 31 October 2018 Submitted via Postal Card•
Overall Experience

Carers are very considerate and patient.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Indramoitan S (Client / Service User) published on 25 October 2018 Submitted via Postal Card•
Overall Experience

Extremely satisfied.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Suzanne M (Mother of Client) published on 9 October 2018 Submitted via Website•
Overall Experience

The service SureCare Kingston have provided to my daughter has enabled her to start University - this would not have been possible without their help. The PA's allocated to my daughter have provided sensitive social care support and are enabling her to develop independent living skills and to develop her personal care skills. The PA's are ensuring that she is well-cared for, that she is taking her medication and their support is giving her the confidence to live away from home for the first time in 19 years. We are so pleased with the support she has received as it has enabled us, as parents, to feel safe in the knowledge that our daughter is happy and well-looked after both physically and emotionally. Thank you to the Kingston Team!

Staff
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Management
Treated with Dignity
Value for Money
Review from Robin G (Husband of Client) published on 24 July 2018 Submitted via Postal Card•
Overall Experience
I have found the carers kind and patient and very caring with my wife.
The carers always attend on time and engage with my wife and myself and listen to us.

The management listen and are always quick to respond to any concerns or problems we might have.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 October 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (0)

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for SureCare (Richmond & Kingston).

Accreditations

There are no accreditations posted yet for SureCare (Richmond & Kingston).

Meet the Team (2)

Rasha Abdelwahed
Rasha AbdelwahedJob Title:DirectorJoined: 2018

Mrs Rasha established the SureCare Richmond office and currently oversees accounting activities

Ahmed Meriden
Ahmed MeridenJob Title:Registered ManagerJoined: 2018

Ahmed is the Director and Registered Manager for Surecare Richmond and Kingston.

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