Guardian Angel Carers - Worthing

I am very satisfied with the ease and simplicity of setting up my mother's care and the ability to provide additional services (organising medicine, medical material delivery, shopping assistance). The carers who visit my mother are all competant carers with varying styles and levels of empathy (I am a carer myself and fully understand the differences and character of carers which I explain to my mother). There is one carer in particular who my mother particularly appreciates and who goes a little bit further to ensure my mother has what she needs. I appreciate this very much and express my deepest appreciation of that person. You are also very easy to contact.

Absolutely great group of people Amazing service, kind, friendly, professional, reliable, flexible, punctual. They have made a huge positive difference to my brother's life after a very difficult few months. Highly recommend.

GA were able to set up a package quickly and efficiently when Mum left her respite home. They have also been very responsive to amendments requested. The team have been very kind and understanding with Mum and have scheduled her preferred carer as often as possible. There are a few schedule changes occasionally which annoys Mum a little, but nothing major and some carers go above and beyond to help out. Mum has certain routines that the regular carers have understood and 'go with'.

Generally very happy with GA much is down to the chirpy and nice natured people that attend

We've been very impressed with Guardian Angels, they were able to put a care package in place very promptly and have beeb able to provide additional care at short notice. The carers have been kind and supportive and professional and have got on well with my mother

Guardian Angels have been absolutely amazing for my Mum, and I cannot praise them enough. My Mum has taken a lot of convincing to have carers come in - she's been fiercely independent, but has started to struggle. As soon as the service started with the lovely carers from Guardian Angels, she has embraced it, and it's easy to see why -they are kind, caring and go above and beyond. The notes we get after every visit are really nice to have as well - we worry about Mum on a daily basis, and to know that someone has had a little chat with her as well as taking care of the day to day things she needs is so good to hear. They are always kind and responsive to us as well when we need to organise extra help.

The team at Guardian Angels have been so kind and helpful to Mum. They have gone above and beyond anything we could have asked for. Having been let down by the in-house care team at Mums extra care housing they have filled care gaps at short notice and, when her extra care provider were prepared to leave mum alone on the floor for five hours waiting for an ambulance Guardian Angels dropped everything and a manager coming off shift went and sat with Mum because we couldn't get there. They have quite simply been amazing. All of the carers are kind and helpful. Highly Recommended.

Excellent service. Flexible and good people. In fact lovely people. Always checking if everything is ok.

We are very happy with the care and support provided by Guardian Angel Carers. They have all been very attentive and compassionate.

I highly recommend them.

As soon as I rang them up they came to see us and do a assesment straight away and arranged help within a week. The carers have all been very kind and helpfull and we are very happy with them all.

Guardian Angels have been providing care for my elderly mother for the past 2+ years. They are a valuable part of her life and with their support enable her to remain comfortable and safe in her own home. I have found all the team to be professional, caring and supportive and my mother speaks very highly of the carers that visit. The office team are always quick to respond and very willing to help, particularly when asked to make a change to the schedule or provide extra visits at short notice, which is very much appreciated. Thank you.

I am able to follow the carers visits and read any notes, in real time, using the web portal that they offer clients relatives. I value this service as it helps me keep a watch out for how mum is getting on,its very reassuring.

All good too me 10/10 all.

I can't praise Guardian Angel Carers highly enough. Over the last 4 years they have provided an excellent level of care to both of my parents and then just to my mum, following my dad passing away. The quality of care provided, has enabled mum to remain at home for longer and provided her with comfort and kindness when she needed it most. Their responsiveness and flexibility has given us peace of mind, as we know they are just a call away if additional help was needed. The office team is easily accessible and always helpful and supportive, whether it be re-arranging care schedules or providing extra help at short-notice. Guardian Angels has gone above and beyond in supporting mum and dad and I can't thank them enough.

The service is very good and the carers are all polite, respectful, caring, thoughtful and helpful. Every now and then the admin slips up, but in a minor way and sorted quickly with a call to the helpful staff.

I can't thank them and Guardian Angels enough for their support and guidance through a traumatic time for my mother and the family.

My mother has ongoing mobility issues and was diagnosed with mixed dementia in 2020. We used the services of GA for 2 years. The care mum had was so supportive of her condition and needs. The staff were extremely caring, professional and helpful to mum. I was able to liase with the office team or chat to the ladies when they were at mums home if I had any worries or concerns. As mums condition got worse a hospital bed was bought into mums home. The agency adapted to mums care needs and went above and beyond for mums final 2 months. Mum was able to stay at home with the carers looking after all her basic needs with so much love, care and attention which was so much appreciated by myself and the rest of the family. Mum was able pass away at home as she had wanted to. We were so lucky to have found such a wonderful caring agency to support us through this very difficult period with mum.

The carers are a great help, I could not manage without them. They are prompt and cheerful.

Always arriving full of friendly smiles, chatting with Mum about the day and the sound of laughter ringing through the flat. Mum and Dad love to look forward to their arrival. If ever I had to contact the office, (even out of hours) the staff are always friendly and extremely supportive.