Guardian Angel Carers - Worthing

Worthing BN12 4AD
Review Us
9.9 29 Reviews
  • Guardian Angel Carers - Worthing, Worthing
Guardian Angel Carers aim to provide a comprehensive, reliable, professional and individually tailored home care service to each and every client, enabling them to live as independent and fulfilled lives as possible in the comfort and safety of their own home.

All staff and carers at Guardian Angel Carers work tirelessly to ensure clients dignity, individuality and privacy are respected at all times, while providing care and supporting the client in undertaking their normal daily activities as directed by the client and/or family.

Each client has their own individual care plan and risk assessment carried out prior to their care beginning, and where possible they always encourage clients and their families to be involved in the development of not only the initial care plan, but also its on-going development.

Guardian Angel Carers can help provide, live in care, personal care on an hourly basis, overnight carer sleeping or waking, and respite care.
Show Guardian Angel Carers - Worthing on the Map

Care Provided by Guardian Angel Carers - Worthing

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Due to the bespoke nature of the care we offer our clients, we will carry out an individual assessment and tailor your care to your needs. Please call to discuss your needs and pricing.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in Charge

  • Kayleigh Gilbert (Branch Manager)

Guardian Angel Carers - Worthing Reviews (29)

9.9

Guardian Angel Carers - Worthing has a Review Score of 9.9 (9.894) out of 10, based on 11 reviews in the last 2 years.
Over all time Guardian Angel Carers - Worthing has 29 reviews.

Overall Experience
  • 24
  • 5
  • 0
  • 0
  • 0
Date Published
  • 29
  • 2
  • 4
  • 11
  • 18
Reviewer Connection to Guardian Angel Carers - Worthing
  • 12
  • 9
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 29, showing 21-29
Review from V B (Wife of Client) published on 6 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the carers are delightful, professional and very kind.
Reply from Daniel Ayton, Head of Business Development at Guardian Angel Carers - Worthing
Very kind words, it is so important to us that our CareAngles are professional and thoughtful at all times.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Susan L (Daughter of Client) published on 23 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment Mum said she wanted to come home, her carers have shown her the utmost care and consideration. They treated her as a friend not a client with love and kindness. Nothing was too much trouble they would not leave until they were sure that Mum was comfortable and that I was happy with what
I needed to ask for community nurses to visit. They were always calm and professional and I was amazed at their expertise in turning a patient using sheets, causing minimum discomfort to Mum. When Mum died, her lovely carers came to prepare her for the undertakers and stayed to comfort me in my loss. I cannot thank them enough.
Reply from Daniel Ayton, Head of Business Development at Guardian Angel Carers - Worthing
Our thoughts are with you and your family, thank you for your very kind words.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from D L (Daughter of Client) published on 1 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum described her carer as very jolly, a very nice person to talk to and caring.
I have found the present carer to be very efficient. I have been notified twice regarding creams for my mum. She is professional and attentive and all times.
Reply from Donna Allsopp, Branch Manager at Guardian Angel Carers - Worthing
Thank you so much for your review, I will ensure your comments are passed on to the team.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S E (Client) published on 1 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I became a client of Guardian Angel in April 2019. The carer assigned to us was excellent. Nothing was too much trouble, always rang if she was running late and we built up a really good relationship. Unfortunately, due to the virus, she was assigned to other clients, however, the subsequent carers
have all been good. All have been very helpful, caring and have done everything they could to make life easier in this difficult time.
Reply from Donna Allsopp, Branch Manager at Guardian Angel Carers - Worthing
Thank you so much for your review, I will ensure your comments are passed on to the team.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S S (Daughter of Client) published on 22 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Guardian Angels have provided excellent care for my mother. The carers make her feel very comfortable and look after all her needs. They are very flexible, and I feel confident that they deal with all issues of her care extremely well.
Reply from Donna Allsopp, Branch Manager at Guardian Angel Carers - Worthing
Thank you so much for taking the time to leave a review.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from I C (Client) published on 12 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good, polite and caring.
Reply from Donna Allsopp, Branch Manager at Guardian Angel Carers - Worthing
Thank you for taking the time to review our service. Your feedback is valuable to us, and we will ensure that it gets passed on to our team.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from G W (Daughter of Client) published on 30 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been clients of Guardian Angels for the past three years. They are exceptional; from managers, office staff to work face carers. We have nothing but praise for their professional attitude and advice, care and love. Any query has been followed up promptly. During Mums recent hospital stay, my
dad received their continuing care and attention, and on her discharge, the team enabled a positive and appropriate care plan. We can't thank them and praise this team enough.
Reply from Natasha Beeney, Branch Manager at Guardian Angel Carers - Worthing
Thank you for taking the time to review our service. Your feedback is valuable to us and we will ensure that it gets passed on to our team.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from George B (Husband of Client) published on 21 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always courteous, caring and kind.
I am always informed of any changes to care schedule and time.
Carers are consistent which is important to my wife, who has dementia, for continuity in seeing a familiar face each evening.
Reply from Vikki Craig-Vickers at Guardian Angel Carers - Worthing
Thank you so much for your lovely feedback, please feel free to get in touch with us in the office if there is any further support we can provide.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Hazel R (Wife of Client) published on 29 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very satisfied and pleased with this company. All the young ladies have been very kind and helpful.
Reply from Belinda (Lou) Howard, Hr manager at Guardian Angel Carers - Worthing
Thank you for taking the time to review our service. Your feedback is valuable to us and we will ensure that it gets passed on to our team.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.894)

Overview of Review Score

The Review Score of 9.9 (9.894) out of 10 for Guardian Angel Carers - Worthing is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.894 for Guardian Angel Carers - Worthing is calculated as follows: ( (59 Excellents x 5) + (7 Goods x 4) ) ÷ 66 Ratings = 4.894
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Guardian Angel Carers - Worthing is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Aug 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (4)

Meet the Team (4)

Kayleigh

Kayleigh Gilbert

Job Title: Branch Manager Joined: 2019

Kayleigh has been with Guardian Angel Carers for 5 years. She started as an apprentice in recruitment and has worked her way up to become the manager of recruitment before her recent promotion. Kayleigh came from a care background and through her role in recruitment she remained heavily involved with Moving and Handling training and support for care delivery teams to help retain and look after carers after they start. Kayleigh is passionate about the values of our business and we are so happy to have her in Worthing to lead and guide the team. Kayleigh works alongside our Registered Managers to ensure the absolute safety and well-being of all of our clients and colleagues.

Tracey

Tracey Beasley

Job Title: Supervisor Joined: 2016

Tracey is a Care Supervisor at Guardian Angel Carers. Tracey has been with us since 2016, meaning she has invaluable experience within her role.


With a wealth of expertise accumulated over her years with us, Tracey is a dedicated professional committed to ensuring the highest standards of care for clients and the well-being of her carers. Her longevity with the organisation speaks to her reliability, competence, and dedication.


Tracey is the beating heart of the Worthing team and we are so lucky to have her.

Tamara

Tamara Minnell

Job Title: Care Coordinator Joined: 2019

Tamara has been with Guardian Angel Carers since 2019. Tamara came to us from social care so has a great knowledge of the industry experts that we work alongside. She has a wonderful way with clients and loves to problem solve which is why she is perfectly suited for her role in co-ordination. Tamara loves nothing more though, than when she is out with her clients making them smile, which she does by just walking into their homes.

Debbie

Debbie Perring

Job Title: Care Supervisor Joined: 2022

Debbie has been with us since 2022, she started as a carer with a background in care and hospitality management. Very quickly Debbie was promoted to Team leader and then this year Debbie accepted the role of Care Supervisor, primarily looking after any new clients to get them settled with us and to support and keep in touch with our existing clients. Debbie is so dedicated and knowledgeable, calm and supportive to her team and our clients.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Guardian Angel Carers - Worthing to verify any information. View our terms and conditions. Guardian Angel Carers - Worthing has an Enhanced Service - more info.