Loading...

Home Straight Partnership Ltd

Suite 1 and 4, Unit 16A, Oakham Enterprise Park, Ashwell Road, Oakham, Rutland LE15 7TU
Home Straight Partnership Ltd Logo
Home Straight Partnership Ltd logo
Home Straight Partnership Ltd, Oakham
Home Straight Partnership Ltd, Oakham
Home Straight Partnership Ltd, Oakham

Home Straight was founded in 2008. Home Straight's team of care professionals support to people to live independently in their own homes.

The team were rated 'Good' in all areas in their first CQC inspection in May 2018 and work closely with Rutland County Council, Social services, local GPs and other professionals.

The largest private care company in Rutland with an exemplary reputation that has been built over the last 17...  

Care Provided by Home Straight Partnership Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £25.70 - £38
  • Weekly Live-in Care Fees: £1,600 - £1,960

Please call us to discuss your requirements and fees. We will carry out a free assessment in your home which takes around an hour. This gives us the chance to find out about your preferences and needs which will become your care plan.

The price(s) shown are provided by the agency. Contact Home Straight Partnership Ltd for full pricing details and T&Cs.

Contact Home Straight Partnership Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Home Straight Partnership Ltd
  • Private Owned

Person in charge

  • Emma Knight (Directors)

Home Straight Partnership Ltd Reviews (95)

9.9

Home Straight Partnership Ltd has a Review Score of 9.9 (9.893) out of 10, based on 28 reviews in the last 2 years. Over all time Home Straight Partnership Ltd has 95 reviews.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Home Straight Partnership Ltd
Loading...
Showing 95 reviews matching selected criteria
Review from Julianne M (Daughter of Client) published on 2 March 2020 Submitted via Website
Overall Experience
I would and have recommended the company to friends. The care that had been provided to

my mother has been excellent. Not only is the level of standard of support and care extremely good but the caring side, which in my mind is so important, is so very good. I also find, the support from the office very professional.

Reply from Georgie Balmford, at Home Straight Partnership Ltd

Thank you for your review, Julianne, we appreciate your time and your recommendations. We have grown by word of mouth and reputation. We are pleased the support is working for your mum.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Tina W (Daughter of Client) published on 19 February 2020 Submitted via Website
Overall Experience

Excellent service, a family member has been using this service for several years. They are reliable and hard working. Nothing is too much trouble for the staff. Highly recommend using this company for all your care needs.

Reply from Georgie Balmford, Owner/Director at Home Straight Partnership Ltd

Thank you for your feedback Tina, it is much appreciated.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Ian K (Son of Client) published on 19 February 2020 Submitted via Website
Overall Experience

The service provided to our mother by Home Straight has been, without a doubt, exceptional. She really looked forward to the regular, twice-daily visits by the staff, all of whom she enjoyed seeing and she allowed them to help her. With dementia and a failing mind, there were occasions where extreme patience was needed and that was always provided by the staff. Any really troublesome times were reported to us personally, thereby allowing us to be able to ensure she was safe and comfortable. After each visit, a summary report was entered into a care book so we would always know who had visited and how they found her, which we found to be of great benefit. In setting up the care package, we found the advice and help given and subsequent implementation was flawless. Our overall feeling was that we were certainly dealing with a company who were very professional in what they do and so it has proved throughout the time we have used their services. Highly recommended by us.

Reply from Georgie Balmford, Owner/Director at Home Straight Partnership Ltd

Thank you for your kind words Ian. Your mother will be sadly missed by us all.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Susan (Daughter of Client) published on 19 February 2020 Submitted via Website
Overall Experience
Home Straight is a wonderful local, family-owned company. It supported my mum and myself through the last year of Mum’s life. I would recommend them without hesitation.
On a professional level, the company is outstanding and the individuals are wonderful.
Adapting to Mum's changing needs and professional advice, Home Straight gave Mum a quality of life and me peace of mind. Mum enjoyed life with them both inside her home and out and about in Oakham. The team made the term “Care In Your Own Home “ exemplary. Mum's needs were met on a personal care level and keeping her flat clean and organised. She enjoyed their company and felt safe in their hands.
Some of her last words to her carer were “ I think I was meant to meet you.”

There can be no greater recommendation than this.

Reply from Georgie Balmford, at Home Straight Partnership Ltd

Thank you, your mother was a joy to visit and is very much missed by us all.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Penny V (Niece of Client) published on 4 February 2020 Submitted via Website
Overall Experience

Home straight is a professional organisation. All communication, including email contact, is very good. I am always kept updated should any changes to my aunt's situation arise. My aunt is very satisfied with the care she receives and this enables her still to be able to live independently, which is of vital importance to her.

Reply from Georgie Balmford, at Home Straight Partnership Ltd

Thank you, Penny. It has been a joy to see your aunt getting back on her feet.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Alison P (Daughter of Client) published on 4 February 2020 Submitted via Website
Overall Experience

A reliable and extremely caring company that shows genuine compassion for their clients. They especially provide reassurance and first-class support for many carers in Rutland.

Reply from Georgie Balmford, at Home Straight Partnership Ltd

Thank you, Alison. Our support worker really enjoys her visits.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Martin H (Client / Service User) published on 30 January 2020 Submitted via Website
Overall Experience
We have Monday to Friday social care provided by Home Straight and have for at least two years.
We have four excellent carers who really do care and nothing is too much trouble even feeding and toileting her, enabling my wife and me to maintain social links, go shopping, tidy house and attend various appointments plus dementia-specific classes such as tai chi and singing.
Thus enabling us to have some sense of a normal life.
The benefits to my wife achieved by going out of the house and social contact are obvious in her so much increased communication and mood.

This is priceless - thanks so much to all who take care of us.

Reply from Georgie Balmford, at Home Straight Partnership Ltd

Thank you Martin, We are delighted to be supporting you both.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Mark B (Son of Client) published on 30 January 2020 Submitted via Website
Overall Experience

We could not ask for more. As we lived away from the area it was so reassuring my dad was looked after as well as he was. Thank you.

Reply from Georgie Balmford, at Home Straight Partnership Ltd

Thank you Mark, We love getting the updates from you and hearing how your dad is getting on.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Charlotte C (Daughter of Client) published on 30 January 2020 Submitted via Website
Overall Experience
Home Straight provided companionship support for my mum during the later stages of her battle with Motor Neurone Disease.
All of the team who cared for mum offered an incredible level of service, and their professionalism, reliability and genuine, friendly nature were a huge comfort and help. Especially in the last few weeks of mum's life, Home Straight's understanding, flexibility and guidance were an invaluable resource and took a large amount of stress out of the situation. Mum also developed genuine friendships with the ladies who supported her, and she looked forward to their visits. Everyone treated mum with respect and dignity and made her feel like herself, not a patient.

I really cannot speak more highly of Home Straight and would highly recommend them to anyone who is looking for support and companionship.

Reply from Georgie Balmford, at Home Straight Partnership Ltd

Thank you Charlotte, we all enjoyed our time supporting you and your mum. The carers will certainly miss their visits with her and the dogs.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jane F (Daughter of Client) published on 27 January 2020 Submitted via Website
Overall Experience

Home Straight have been very accommodating of all my needs and requirements. They all listen and act on anything that a client says or needs. The people that I have dealt with from Home Straight are kind, thoughtful and helpful. I enjoy and look forward to their visits. My "three" girls and I have developed a great rapport. I would recommend them to take care of my mum, so should you.

Reply from Georgie Balmford, at Home Straight Partnership Ltd

Thank you for your review Jane. I know "your girls" all enjoy their visits with you.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Victoria M (Daughter of Client) published on 27 January 2020 Submitted via Website
Overall Experience
Helped my Mum when she was recovering from cancer. They always communicated if they needed to make occasional staff changes.

The lady that helps mum is delightful, never felt like anything was too much. Even though mum's much better now, we have kept the help on as she’s so brilliant! Can’t recommend them highly enough.

Reply from Georgie Balmford, at Home Straight Partnership Ltd

Thank you Victoria. We are so pleased the support is working for your mum and we know the support worker enjoys her visits too.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Michele (Daughter of Client) published on 23 January 2020 Submitted via Website
Overall Experience

Home Straight have been professional, caring and adaptable. They have been encouraging and caring to my mother and have kept me informed while protecting my mother’s dignity. They were supportive while my mother was in hospital and quick to provide the same carer on her discharge. I would thoroughly recommend them.

Reply from Georgie Balmford, at Home Straight Partnership Ltd

Thank you for your review Michele it is much appreciated.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Christine (Wife of Client) published on 23 January 2020 Submitted via Website
Overall Experience

The carer we have from Home Straight is incredibly versatile, clearly very well trained and supported.

Reply from Georgie Balmford, at Home Straight Partnership Ltd

Thank you for your review Christine it is much appreciated.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Katherine (Daughter of Client) published on 23 January 2020 Submitted via Website
Overall Experience
Home Straight have been excellent in all dealings with my mum over several years of daily visits and she gets on well with all her Home Straight carers. The service that they provide have enabled my mum to stay independent for a lot longer than she otherwise could have.

They have kept in close contact with me and my siblings when they think we need to be aware of things and also when we ask for information - which is important as we don’t live locally.

Reply from Georgie Balmford, at Home Straight Partnership Ltd

Thank you for your review Katherine it is much appreciated.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from P C (Client / Service User) published on 20 January 2020 Submitted via Postal Card
Overall Experience

Excellent in everything.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 June 2018
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (2)

News
  • Posted: Wednesday 12 Nov 2025Meet Kelly, our dedicated Deputy Manager With over a decade in care, Kelly has been a vital part of the Home Straight family for 10 years. From starting as a...
  • Posted: Wednesday 12 Nov 2025Dive into our autumn newsletter Uncover stories about our amazing staff, join us for our veterans coffee morning, savour a delightful seasonal soup recipe, and mark your calendar for our...

Awards / Recognitions (3)

Meet the Team (6)

Emma Knight Job Title: Registered Manager Joined: 2017
Emma Knight

I have worked for Home Straight since 2017, when I moved to Rutland.

I started as a support worker in 2017 and progressed with Home Straight to a Registered Manager in 2025.

I have been working in the care sector since I left school and have worked in care homes and hospitals. I had a brief break from care when I had my daughter, and then found love for care again when I moved to Rutland and found Home Straight... I haven't looked back since.

Kelly Murphy-Bull Job Title: Deputy Manager Joined: 2016
Kelly Murphy-Bull

I have worked in the care sector for almost a decade and have been with Home Straight for over 10 years. I started my journey as a carer and progressed to becoming a Train the Trainer expert in Moving and Handling, before stepping into my current role as Deputy Manager in 2025.

I believe no two days are ever the same in care, which is one of the things I love most about the job. Making a positive difference to our clients’ lives is incredibly rewarding and something I am very passionate about.

Outside of work, you will usually find me nurturing my allotment, where I even grew the flowers for my wedding.

Emma Hall Job Title: Live in Care Manager Joined: 2026
Emma Hall

I’m excited to be joining the Home Straight team/family and managing the live-in service, which will ensure we provide a high-quality, personalised service for people who wish to have full-time care at home.

Personally, I cared for my grandpa in his later life and fully understand the pressures faced by family and carers who provide care to a loved one.

I have a long career working in H&SC, starting by taking initial referrals and assessing eligibility for small packages of care for the local authority. I then moved into care management and began visiting people in the community and hospital to assess for ongoing H&SC services. Began specialising in Dementia care, conducting capacity assessments and multi-disciplinary team working. This then led onto a role working under the contracts and assurance service whereby I led on the annual audits, un/announced inspections, and portfolio management of regulated services. Most recently, I managed the community equipment service for Leicester, Leicestershire and Rutland.

Lisa Mulvey Job Title: Accounts Manager Joined: 2015
Lisa Mulvey

I joined Home Straight originally as a carer, and now I manage the rotas. If you call us to discuss your invoice or rota it is often me you will speak to.

I live locally with my family and my dog. I enjoy gardening and walking and spending time with my family.

Sophie Dodge Job Title: Community Engagement Officer Joined: 2018
Sophie Dodge

I began my journey with Home Straight as a cleaner, and now I’m thrilled to be serving as their Community Engagement Officer. I’m passionate about connecting with our community, empowering individuals to realise they can receive exceptional care at home, and showcasing the amazing work we do.

When I’m not championing Home Straight, you can find me enjoying the great outdoors at local parks or having fun in soft play with my son.

Amander Meade Job Title: Community Engagement Officer Joined: 2025
Amander Meade

I’m Amander, and I work part-time as a Community Engagement Officer for Home Straight and have been with the company for six months.

My role is to spread the word within the wider community in Rutland about home care in general. As part of the community team, we set up and attend as many events as possible across the region to let people know about the services Home Straight offers. Our goal is always to support Rutland people to live well at home for as long as possible.

You’ll find us handing out our goody bags and leaflets at all kinds of community events and at venues like garden centres, village halls, churches, markets, street fairs and much more.

Frequently Asked Questions about Home Straight Partnership Ltd

How many Carers does Home Straight Partnership Ltd employ?

Home Straight Partnership Ltd employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Straight Partnership Ltd to verify any information. View our terms and conditions. Home Straight Partnership Ltd has an Enhanced Service - more info.