Home Straight Partnership Ltd

When the parent not being cared for was found in a desperate state early one morning, the carer visiting stepped in without question and did what needed to be done, making contact with me once the situation was stable enough, seeking agreement as to the next course of action, which we agreed was further medical assistance. 999 called, the Home Straight Team stepped into action and provided a relay of constant care to my Father until I could get myself away from London and drive the 90 miles to take over the constant care that my father requires. I really do not know what would have happened if the Carer involved hadn't gone the extra mile to provide the most needed and tender support when she did. Not forgetting that the rest of the team juggled commitments to cover too. Thank you.

I would thoroughly recommend any of the four ladies who look after Mum.

We are very pleased with the service we get from Home Straight, my mother needs help showering and the carers are very good at making her feel confident with their support. They are very friendly and Mum looks forward to chatting with them on their visits.

Home Straight have been an incredible support to both my parents and myself. We would not be able to cope without them. They are always reliable, on time and efficient. I know Mum and Dad are in good hands. Home Straight also provide much needed friendly company which Mum and Dad appreciate. I highly recommend Home Straight.

I have found all the carers very able, polite and efficient. They all seem well versed in the use of the various types of equipment that we have had to use progressively as my husband's ability to move has decreased. They always ensure he is happy with any new item used and is also made comfortable before they leave. I am always provided with a 'client rota' sheet so I know who to expect and timings. We have both been made to feel relaxed in their care and could not ask for any better attention.

Home Straight Partnership Ltd is the first and only home help service I've used and so far I have been very happy. After my father died I arranged daily personal care visits for my Mum. According to her, the visitors were all kind, considerate and willing to help with whatever my Mum needed. She's now settled into a routine and actually doesn't need as much help at the moment. I credit the Home Straight Partnership Ltd staff with helping her regain some confidence and independence. The team has been very accommodating when I've asked to check the visiting schedule and have made it clear that they understand how their client's needs can change over time. Definitely recommend!

Home Straight Partnership Ltd carers do a great job looking after my Mum who has dementia. They visit her twice a day, help her with her daily needs including medication and meals. I receive regular feedback as to how Mum is doing which has been invaluable during the recent lockdown.

The carers are like friends to my mother-in-law. She would not cope without them and looks forward to their visits. They are so good at reporting concerns and knowing someone is seeing her regularly supports us too. It takes some responsibility off our shoulders. The carers are highly skilled, very good at communicating with my mother-in-law and are very kind to her. Having Home Straight Partnership Ltd means that she will be able to stay at home and have a good quality of life.

We are very happy to use them.

Home Straight have been wonderful, we have been really impressed by their thorough initial assessment and subsequent sensitive and sympathetic help they have provided my parents. They are flexible and adaptable being able to provide extra help if and when needed. They are helping my parents to stay independently in the home they love and to retain their autonomy. Their helper is friendly, kind and respectful. I am really grateful to them and would fully recommend them without hesitation.

My father is 84 and has Parkinson's, but is still able to live independently with support. Two absolutely lovely ladies from Home Straight visit my father three days a week to cook his lunch, do any jobs such as his washing etc and then accompany him and his dog on his daily walk. My father looks forward to the visits and is very fond of both ladies. One, in particular, enjoys cooking and she prepares super lunches for my father - he is a 'foodie' so loves that. Both are good at anticipating his needs and the visits definitely lift his spirits on the days that he might feel a bit down. Thank you for providing such super support for my father.

I can't praise everyone at Home Straight highly enough. They have helped me so much with my father who is not the easiest person to deal with. We have been using Home Straight for about 4 years to help my father when my mother was in a home. She has since passed away and I have continued to use Home Straight for my fathers care. I have to implement more care as his needs become greater and Home Straight have been most accommodating. His carer has been with my Dad all along and has been a great source of comfort to him. Nothing is too much trouble for her which I greatly appreciate. Now he has several carers who have also become regular. All the staff are brilliant and so helpful, going out of their way a lot of the time. The office staff are great too. Always friendly and helpful. I cannot thank the whole team enough for the care my father receives.

Good, personal care given to my mother. As I live several hundred miles away, I'm grateful that I am always kept up-to-date with my mother's condition and care. It is particularly pleasing that my mother has been able to build up a relationship with her regular carer.

Home Straight was amazing. We could not have wished for better care or better service. All our requirements were met. Everyone was compassionate, kind and trustworthy.

Home Straight has looked after my Mother-in-law over the past year. They are an excellent company. The carers are very understanding, kind and dedicated. They really care about their clients, who are treated with dignity and nothing is any trouble. They make the client feel happy and special. When changes need to be made, the company follows up immediately. They have excellent communication skills and keep the family involved. Everything is very well run. I would recommend Home Straight to anyone.

Everyone we have come into contact with have been helpful, responsive and cheerful and my mother has benefited greatly. Thank you Home Straight.

I am very grateful for the help and support that is given to me.

We are full of admiration for the carers. The work is not always easy as one would expect with an elderly person with serious physical and mental health issues. However, the carers are unremittingly cheerful, dedicated and caring. They all work hard at the practical side of the care and the emotional and social support. We are in awe of their patience. They are particularly careful to preserve the dignity of their client.

The care that is provided by Home Straight demonstrates the 'human touch' and my mother sees them as friends and not just carers.

I am very satisfied with this service. The staff are very professional, helpful and good at keeping us informed. The service has proved vital in enabling us to keep our Mum in her own home with a level of independence.