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Priory Care Services has a Review Score of 10 (9.957) out of 10, based on 16 reviews in the last 2 years.
Over all time Priory Care Services has 32 reviews.
I want to give special thanks to my main carer. She was exceptionally kind, considerate, hard-working, and methodical in everything she
Thank you to my carer and thank you to the entire team at Priory Care Services.
Thank you so much for your heartfelt review. It truly means a lot to hear how much of a positive impact our team has had on your mum, dad, and uncle over the past seven years. We're incredibly proud to be part of their journey and to know that our caring and professional approach has made a difference. Your kind words about the happiness and quality of care we've provided are deeply appreciated by the whole team. Thank you again for your trust and recommendation's an honour to support your family.
Thank you so much for your beautiful review. Your kind words truly touch us. It means the world to us to hear that your carer is making such a difference - being described as "beyond 5 stars" is the highest compliment we could hope for!At Priory Care, we're passionate about providing not just excellent care, but also reassurance, understanding, and support for every step of the journey. Knowing that you feel informed, supported, and in safe hands is exactly what we strive for every day.Thank you again for taking the time to share your experience - it's feedback like this that inspires us all.With warmest wishes,The Priory Care Team
I have found the carers to be both pleasant & polite.
I no longer feel anxious about the carers arriving.
Overall, I am very pleased.
Many thanks to all.
Thank you so much for your kind words and for sharing your experience. We're truly sorry to hear about the difficulties you faced previously, but we're delighted to know that you've found peace of mind and confidence with our team. It's wonderful to hear that our carers have made such a positive difference for you. We'll be sure to pass on your thanks to everyone involved. If there's ever anything more we can do to support you, please don't hesitate to let us know.Warm regards,The Priory Team
Thank you so much for your kind words and for taking the time to share your experience! We're delighted to hear that you've been pleased with our care and support over the past two years. It means a lot to us to know that our team has made a positive difference for both your mother and yourself. Your feedback about our carers is truly appreciated, and we'll be sure to pass on your compliments. If there's ever anything more we can do for you, please don't hesitate to reach out. Thank you again for your support. We're so glad to have you with us!
Thank you for submitting a review of our service. We truly appreciate the positive feedback and will continue to strive to provide the best quality service to our service users.
Many thanks for your kind review, it means a lot to our team, and we are glad to have supported your dad.
Thank you for the lovely review. It was a pleasure looking after your grandmother.
I wanted to take a moment to personally thank you for your kind review regarding your experience with our care services for your mum. Your thoughtful words mean a great deal to us, and it's wonderful to know that we were able to provide the care and support your mum needed. We always strive to offer the best possible care and feedback like yours encourages us to continue doing what we love. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warm regards.
Thank you for the review, it was a pleasure supporting your dad.
Many thanks for your kind review, it means a lot to our team, and we are glad to have supported your husband at home.
Thank you so much for this amazing review.
Thank you for the 5-star review. It was a great pleasure working with you and I would like to thank you for always being a great support to us as well.
Thank you, Angela, for the lovely review. I am glad that Mum and the family were happy with the service.
Thank you for the lovely feedback, it is always a pleasure working with you.
Hi Neil, we value feedback like this and would like to thank you for taking the time to leave such a positive review.
The Review Score of 10 (9.957) out of 10 for Priory Care Services is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Priory Care Services is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5Sheikh is the director for Priory Care Ltd which operates across five boroughs in the UK. As a company director, it is Sheikh’s responsibility to deliver the strategic vision of Priory Care Services Ltd. Sheikh has over 15 years of experience in the primary care industry and he is passionate about caring for all his staff and clients. Sheikh has a unique understanding of each role within his organisation and firmly advocates for more people to join the industry.
Growing the Priory Care Services Ltd brand within the industry has been a source of immense pride for Sheikh and he is determined to have Priory Care Services Ltd recognised as the number one care provider in the UK. Since, the organisation’s motto is- “We are in this together” Sheikh and his team completely dedicate themselves to their work and deal with patients’ struggles as their own.
Marlin has joined the care industry since 2010. She started her career as a care worker. She combines a much sought-after skillset of laser-focused professionalism and determination with a huge kind heart. She lives and breathes what is best for her customers!
Like most of our staff, Marlin has been with Priory Care Services for many years. She has extensive experience in senior supervisory roles and in ensuring compliance with detailed systems.
Marlin has a strong personal affinity with our growing customer base and is dedicated to providing the best professional care that we can to each and every customer.
She has strong personal links to the geography of Croydon and to the schools and social institutions within the borough.
Abraham joined Priory as a Care Coordinator in Sept 2024
He worked at Apaah Children's Home back in 2013 where he found his passion for the care industry. He also volunteered at the Mampong Government Hospital in Ghana, where he gained experience monitoring vital signs, collecting samples for laboratory examinations, and preparing patients for procedures through counselling and reassurance.
Abraham's main expertise has been In the educational sector where he made significant contributions as a Biology Tutor for seven years in various Senior High Schools in Ghana. He became the Head of the Science Department. He conducted biology classes, designed assessments, and trained students for national competitions. Abraham holds a degree in Human Biology from the University of Cape Coast.
As a care coordinator and ECM (Enhanced Care Management) monitoring officer, Abraham’s responsibilities would typically include:
1. Patient Assessment: Conducting comprehensive assessments to identify patient needs and challenges.
2. Care Planning: Developing and coordinating individualized care plans in collaboration with healthcare teams and patients.
3. Resource Coordination: Connecting patients to necessary resources, including medical services, community support, and social services.
4. Monitoring Progress: Regularly reviewing patient progress and adjusting care plans as needed to ensure optimal health outcomes.
5. Communication: Facilitating effective communication among healthcare providers, patients, and families to ensure continuity of care.
6. Data Management: Collecting and analyzing data to track patient outcomes and program effectiveness.
7. Education and Support: Providing education to patients and families about health conditions and care processes.
8. Advocacy: Advocating for patients’ needs and preferences within the healthcare system.
9. Compliance and Reporting: Ensuring compliance with healthcare regulations and reporting on program outcomes to stakeholders.
10. Quality Improvement: Participating in quality improvement initiatives to enhance service delivery.
Esi started her career in care and has built over 15 years of experience. She has worked incredibly well with all the customers and the care team focusing on delivering excellent care. Esi joined Priory Care Services (Croydon) in 2018 and quickly demonstrated her strengths and skills and has progressed to the position of Field Care Supervisor.
Munawwar is the Finance Director for Priory Care Services Ltd. He is a member of the Association of Chartered Certified Accountants in England and has more than 10 years of experience acquired by working in the accounting and finance sector both in England and in Mauritius. He specializes in:
Taxation, Financial accounts preparation and reporting, Business plan and model development, and General business consultancy.
Cyril has over 20 years of experience working with multinational and independent businesses in human resource, operational and client relationships management.
Olufunke Onikoyi serves as our Registered Manager, bringing extensive experience and a dedication to excellence to our team. Olufunke oversees the management of regulated activities, ensuring the delivery of top-quality services. She fosters a culture of openness and camaraderie among staff while providing and implementing a robust care strategy and providing operational oversight.
Over the span of 15 years, Olufunke has diligently pursued professional development, attaining Level 2 and 3 in Health and Social Care, along with a Level 5 Diploma in Adult Management and an MBA in Business. Her commitment to continuous learning reflects her dedication to enhancing her skills and knowledge base.
Olufunke finds fulfilment in supporting individuals to maintain their independence within the comfort of their homes, facilitated by our exceptional team of carers. She collaborates closely with local authorities and external agencies, prioritising the holistic well-being of those under our care.
Driven by a desire to elevate standards and positively impact lives, Olufunke seeks to enrich not only the lives of our clients but also their broader community. She is resolute in her mission to empower carers, fostering a culture rooted in quality and integrity, thereby ensuring sustainable growth and lasting positive change.
In her own words, Olufunke expresses “As a leader, I am driven by passion, dedication, and a strong motivation to enact meaningful change in the care industry.”
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