





Priory Care Services is a locally rooted, multi-award-winning home-care provider serving residents across Croydon and Bromley. Featured in The Guardian as a Top 20 rated homecare group in the UK (2025), the organisation focuses on what matters most: people feeling safe, heard, and in control at home. Guiding ethos: All in this together.
Beliefs are simple and human. People first: decisions begin with “What matters to you?” rather than “What’s the...
Care Provided by Priory Care Services
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £22.47
- Weekly Live-in Care Fees: from £1,700
- 30 Minute Visiting Care Fees: from £14.98
NO ADDITIONAL CHARGE FOR WEEKEND AND BANK HOLIDAYS
We take pride in our service hence why we offer a 24 hours cancellation with no obligation contractual terms
Contact Priory Care Services to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Priory Care Services Ltd
- Private Owned
Person in charge
- Sheikh Muhomud (Registered Manager)
Priory Care Services Reviews (39)
Priory Care Services has a Review Score of 10 (9.957) out of 10, based on 20 reviews in the last 2 years.
Over all time Priory Care Services has 39 reviews.
My mother has recently changed care agencies to Priory Care Services and I am so pleased with Esse and her team. They are so kind. and communicate with my mum all the time explaining what they are doing and praising her for doing well. Nothing is too much for Esse and her team and would recommend Priory Care Services to any one looking for special care for a loved one. Cannot fault them in any way.
Thank you so much for your lovely feedback. We are truly grateful for your kind words and are delighted to hear that you and your mother are happy with the care and support provided by Esse and the team at Priory Care Services.
Providing compassionate, respectful, and person-centred care is at...
Priory Care have been looking after my elderly friend for almost a year now. She is regularly attended by Ifrah, Susan and Tina who provide excellent care and support and have made a huge difference to her life, enabling her to continue to live as independently as possible in her own home. All the team at Priory Care are a pleasure to deal with and go out of their way to accommodate their clients' needs in a kind and friendly manner. They are excellent at communicating and keeping in touch, which is so important and are always available at the end of a phone, responding very quickly to any requests. I would have no hesitation in recommending them.
At Priory Care, we are committed to providing compassionate, reliable and person-centred...
My mother recently passed away. Priory took care of my mother for four years, and they were outstanding in the care they provided throughout. Her Carers were not just professional and skilled; they also offered her warmth and affection as they socialised with her daily. They communicated with me regularly each week regarding her needs and her mood. If she were admitted to the hospital, they would remain in regular contact with the hospital and our family. Mum would often tell me how they made her laugh and bought her little treats they knew she liked, without her asking.
I am deeply grateful for how my Mum's day-to-day life was enhanced by the care she received from Priory.
Chris, son of a client of Priory Care Services
Dear Chris,
Thank you so much for taking the time to share such a heartfelt tribute. We are truly sorry for your loss, and our thoughts are with you and your family during this difficult time.
It means a great deal to us to hear how much your mother valued the care she received. Our team...
The carers are all good & very polite.
Time keeping is excellent
I am pleased that I changed care providers..
I had numerous issues with our last company.
I thank all staff @ priory.
We are delighted to hear that you have had such a good experience with Priory and that our carers professionalism, politeness, and time-keeping have met your expectations.
We truly appreciate the trust you have placed in us over the...
We are very happy with our regular carer. He gets my husband up, showers him and then settles him into his armchair for the day. He treats him with respect and firmness and is always polite to him. He helps me by making his bed every day and if he notices that anything else needs doing, such as the rubbish taken out, he does it without being asked. He gives us advice on dealing with my husband, such as advice on helping him to get up and what to do if he has a fall. He is very professional, works very hard and shows understanding of his clients.
Thank you very much for taking the time to share such thoughtful and positive feedback. We are genuinely pleased to hear that you are happy with the care and support provided to your husband.
It is especially encouraging to know that our carer treats your husband with respect and dignity while...
I have been very impressed with the carers who have helped my husband. He has been treated with respect and gentle encouragement. The current gentleman carer, Abu, is polite and punctual. His cheerful disposition makes it a pleasure to see him in the morning.
Dear Geraldine
Thank you so much for your thoughtful review. We are truly grateful that you took the time to share your experience.
We're delighted to hear that our carers have supported your husband with respect and gentle encouragement - values we take great pride in. Your kind words about...
He has been very punctual and has an excellent temperament.
I am get prompt and a very good service from Priory Care Services.
Abu has the ability to do his work with immense patience. .
Dear Aruna,
Thank you so much for your wonderful feedback. We truly appreciate you taking the time to share your experience.
We are delighted to hear that Abu has been kind, patient, punctual and committed in the support he provides. He is an excellent member of our team, and your recognition...
I would highly recommend Priory Care Services. Throughout my experience with them, they were consistently professional, reliable, and excellent at communication.
I want to give special thanks to my main carer. She was exceptionally kind, considerate, hard-working, and methodical in everything she did. Her support made a real difference during a particularly difficult period in my life, and I'm truly grateful for the care and compassion she showed me every day.
Thank you to my carer and thank you to the entire team at Priory Care Services.
Priory have provided care for my mum, dad and uncle over the past 7 years! Their caring, personal, professional and pragmatic approach truly is a stand out. The impact they have had with my mum, both in terms of quality of care, but also the happiness the staff have brought over the years has been amazing. I can't recommend them enough.
Thank you so much for your heartfelt review. It truly means a lot to hear how much of a positive impact our team has had on your mum, dad, and uncle over the past seven years. We're incredibly proud to be part of their journey and to know that our caring and professional approach has made a...
Priory care are excellent providers of care. The carer is beyond 5 stars. Nothing is too much trouble. The carer is patient, caring, understands all aspects of health issues and the level of care given is amazing. Priory care are also amazing. They keep you informed of any changes and always at the end of the telephone if you need help and advice .
Thank you so much for your beautiful review. Your kind words truly touch us. It means the world to us to hear that your carer is making such a difference - being described as "beyond 5 stars" is the highest compliment we could hope for!At Priory Care, we're passionate about providing not just...
I had to tell 1 to leave.
I was told about Priory & the rest is history.
I no longer feel anxious about the carers arriving.
Overall, I am very pleased.
Many thanks to all.
Thank you so much for your kind words and for sharing your experience. We're truly sorry to hear about the difficulties you faced previously, but we're delighted to know that you've found peace of mind and confidence with our team. It's wonderful to hear that our carers have made such a positive...
The services of Priory Care made life a lot more comfortable for uncle in his last few months. The support to meet his shopping needs, personal care and keeping his environment tidy was quite exceptional.
Priory Care Services supports and cares for my dad and his wife, they visit 4 times a day, but I have also felt supported by them. They call and notify me if there is a problem or if anything is needed. I know that my elderly family is being looked after.
Really pleased with Priory Care Services. We have been with them now for almost two years and they have been outstanding in providing the right care for my Mother and flexibility for myself. The staff are polite and helpful and some of their carers are the best. My only regret is that I wish we had been with them sooner. Well done.
Thank you so much for your kind words and for taking the time to share your experience! We're delighted to hear that you've been pleased with our care and support over the past two years. It means a lot to us to know that our team has made a positive difference for both your mother and yourself....
Priory Care Services cared for my wife for 6 years. She suffered from Dementia and was bedridden. She had care visits 4 times a day where they washed her, kept her clean, fed her and made her comfortable. They were friendly towards me and always had a happy disposition which helped with my wife's well being. Overall her carers did an outstanding job in difficult circumstances.
Thank you for submitting a review of our service. We truly appreciate the positive feedback and will continue to strive to provide the best quality service to our service users.
Dad's carer deserves a big thank you from us as a family and for your kindness as a Company too! Please consider Dad's as a very valuable member of the team! Forever grateful to him - 5 star service.
Many thanks for your kind review, it means a lot to our team, and we are glad to have supported your dad.
Another year of service for my husband from Priory Care Services and I am very satisfied again with the care and support his carers give him. I simply could not manage without them and I know he is in safe hands with them.
My mum received a POC from Croydon Council and I can't express how happy I was with the service. Her regular care worker was amazing. She was very caring towards my mum. The office team and manager have always been supportive and kind.
Thank you for the lovely review. It was a pleasure looking after your grandmother.
It gave me complete peace of mind.
Thank you.
I wanted to take a moment to personally thank you for your kind review regarding your experience with our care services for your mum. Your thoughtful words mean a great deal to us, and it's wonderful to know that we were able to provide the care and support your mum needed. We always strive to...
We have utilized Priory Care Services Croydon for our father over the past 5 to 6 years who suffered from Parkinson's disease, and they have been marvellous, providing an excellent level of care for him until his passing.
Thank you for the review, it was a pleasure supporting your dad.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 March 2020- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Priory Care Services.
Awards / Recognitions (4)
- Recipient: Priory Care Services LtdDate: Friday 30 May 2025
- Recipient: Priory Care ServicesDate: Friday 31 May 2024
- Recipient: Priory Care Services LtdDate: Friday 31 May 2024
Meet the Team (7)
Sheikh is the director for Priory Care Ltd which operates across five boroughs in the UK. As a company director, it is Sheikh’s responsibility to deliver the strategic vision of Priory Care Services Ltd. Sheikh has over 15 years of experience in the primary care industry and he is passionate about caring for all his staff and clients. Sheikh has a unique understanding of each role within his organisation and firmly advocates for more people to join the industry.
Growing the Priory Care Services Ltd brand within the industry has been a source of immense pride for Sheikh and he is determined to have Priory Care Services Ltd recognised as the number one care provider in the UK. Since, the organisation’s motto is- “We are in this together” Sheikh and his team completely dedicate themselves to their work and deal with patients’ struggles as their own.
Olufunke Onikoyi serves as our Registered Manager, bringing extensive experience and a dedication to excellence to our team. Olufunke oversees the management of regulated activities, ensuring the delivery of top-quality services. She fosters a culture of openness and camaraderie among staff while providing and implementing a robust care strategy and providing operational oversight.
Over the span of 15 years, Olufunke has diligently pursued professional development, attaining Level 2 and 3 in Health and Social Care, along with a Level 5 Diploma in Adult Management and an MBA in Business. Her commitment to continuous learning reflects her dedication to enhancing her skills and knowledge base.
Olufunke finds fulfilment in supporting individuals to maintain their independence within the comfort of their homes, facilitated by our exceptional team of carers. She collaborates closely with local authorities and external agencies, prioritising the holistic well-being of those under our care.
Driven by a desire to elevate standards and positively impact lives, Olufunke seeks to enrich not only the lives of our clients but also their broader community. She is resolute in her mission to empower carers, fostering a culture rooted in quality and integrity, thereby ensuring sustainable growth and lasting positive change.
In her own words, Olufunke expresses “As a leader, I am driven by passion, dedication, and a strong motivation to enact meaningful change in the care industry.”
Like most of our staff, Marlin has been with Priory Care Services for many years. She has extensive experience in senior supervisory roles and in ensuring compliance with detailed systems.
Marlin has a strong personal affinity with our growing customer base and is dedicated to providing the best professional care that we can to each and every customer.
She has strong personal links to the geography of Croydon and to the schools and social institutions within the borough.
He worked at Apaah Children's Home back in 2013 where he found his passion for the care industry. He also volunteered at the Mampong Government Hospital in Ghana, where he gained experience monitoring vital signs, collecting samples for laboratory examinations, and preparing patients for procedures through counselling and reassurance.
Abraham's main expertise has been In the educational sector where he made significant contributions as a Biology Tutor for seven years in various Senior High Schools in Ghana. He became the Head of the Science Department. He conducted biology classes, designed assessments, and trained students for national competitions. Abraham holds a degree in Human Biology from the University of Cape Coast.
As a care coordinator and ECM (Enhanced Care Management) monitoring officer, Abraham’s responsibilities would typically include:
2. Care Planning: Developing and coordinating individualized care plans in collaboration with healthcare teams and patients.
3. Resource Coordination: Connecting patients to necessary resources, including medical services, community support, and social services.
4. Monitoring Progress: Regularly reviewing patient progress and adjusting care plans as needed to ensure optimal health outcomes.
5. Communication: Facilitating effective communication among healthcare providers, patients, and families to ensure continuity of care.
6. Data Management: Collecting and analyzing data to track patient outcomes and program effectiveness.
7. Education and Support: Providing education to patients and families about health conditions and care processes.
8. Advocacy: Advocating for patients’ needs and preferences within the healthcare system.
9. Compliance and Reporting: Ensuring compliance with healthcare regulations and reporting on program outcomes to stakeholders.
10. Quality Improvement: Participating in quality improvement initiatives to enhance service delivery.
Esi started her career in care and has built over 15 years of experience. She has worked incredibly well with all the customers and the care team focusing on delivering excellent care. Esi joined Priory Care Services (Croydon) in 2018 and quickly demonstrated her strengths and skills and has progressed to the position of Field Care Supervisor.
Taxation, Financial accounts preparation and reporting, Business plan and model development, and General business consultancy.
Cyril has over 20 years of experience working with multinational and independent businesses in human resource, operational and client relationships management.
Frequently Asked Questions about Priory Care Services
How many Carers does Priory Care Services employ?
Priory Care Services employs 100 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Priory Care Services to verify any information. View our terms and conditions. Priory Care Services has an Enhanced Service - more info.