Home Care Providers Owned by Priory Care Services Ltd

I have been receiving care from Priory Care Services and have been very pleased with support provided.The careers are respectful, and very compassionate.They listen to my needs and treat me with respect.I feel safe and supported in my daily life.I appreciate kindness shown by the staff and would recommend to others I need of care.

My mum has needed carers for a while now but always refused to have them but about a year ago she came out of hospital with a P.O.C with Priory Care. She was very nervous but we soon found out how lovely the whole team are. The managers and office are so friendly, flexible and always there to help. All the carers that visit mum are so professional and kind but my mum and our whole family took a real shine to Sahara who is now my mums main carer. My mum always speaks so kindly of her and looks forward to seeing her. Sahara does do much for mum not just her pills and daily care but she has such a lovely way about her she puts a smile on my mums face and brightens up her day. Sahra really is the kindest lady I have ever met. Sahara and the Priory Care team have made such a difference to my mums life. I don't know what we would do without them. I would highly recommend Priory Care.

My mother has recently changed care agencies to Priory Care Services and I am so pleased with Esse and her team. They are so kind. and communicate with my mum all the time explaining what they are doing and praising her for doing well. Nothing is too much for Esse and her team and would recommend Priory Care Services to any one looking for special care for a loved one. Cannot fault them in any way.

Priory Care have been looking after my elderly friend for almost a year now. She is regularly attended by Ifrah, Susan and Tina who provide excellent care and support and have made a huge difference to her life, enabling her to continue to live as independently as possible in her own home. All the team at Priory Care are a pleasure to deal with and go out of their way to accommodate their clients' needs in a kind and friendly manner. They are excellent at communicating and keeping in touch, which is so important and are always available at the end of a phone, responding very quickly to any requests. I would have no hesitation in recommending them.

After not quite clicking with other agencies finally we got my Father's care "right" when Priory Care came along. We were looking for the usual care provision services, three times a day, but as far possible to send the same carer for each of the visits - so someone who lived fairly local, tricky to source - and preferably on time. All of this Priory Care provided and the carer they sent, Bright, was a beacon of light in a very dark time. Bright is very well named! Carer responsibilities were fully met, our timekeeping issues addressed and Bright has the most wonderful manner and warm personality. He was also lightning quick to flag pill issues, changes in my Father's condition and what meals were being eaten which was extremely reassuring. I would unhesitatingly recommend Priory Care, Bright and his colleagues.

My mother recently passed away. Priory took care of my mother for four years, and they were outstanding in the care they provided throughout. Her Carers were not just professional and skilled; they also offered her warmth and affection as they socialised with her daily. They communicated with me regularly each week regarding her needs and her mood. If she were admitted to the hospital, they would remain in regular contact with the hospital and our family. Mum would often tell me how they made her laugh and bought her little treats they knew she liked, without her asking.

I am deeply grateful for how my Mum's day-to-day life was enhanced by the care she received from Priory.

Chris, son of a client of Priory Care Services

I thank all staff @ priory.

The care given to my mother, Rosa, was fantastic. The carers were all patient, considerate, compassionte and well-mannered. Despite often running late, they all were willing to go the extra mile and never cut corners or showed any unwillingness to complete their tasks. I cannot praise them enough.

Carers are approachable and friendly.

We are very happy with our regular carer. He gets my husband up, showers him and then settles him into his armchair for the day. He treats him with respect and firmness and is always polite to him. He helps me by making his bed every day and if he notices that anything else needs doing, such as the rubbish taken out, he does it without being asked. He gives us advice on dealing with my husband, such as advice on helping him to get up and what to do if he has a fall. He is very professional, works very hard and shows understanding of his clients.

I have been very impressed with the carers who have helped my husband. He has been treated with respect and gentle encouragement. The current gentleman carer, Abu, is polite and punctual. His cheerful disposition makes it a pleasure to see him in the morning.

Abu has the ability to do his work with immense patience. .

My mother was provided with a 4-week of 4 x a day visits, following a 3-week stay in hospital. A care plan was drawn up by the care manager, that was followed by all staff on their visits. The staff (and we were lucky to meet 10 of them) were all, with no exception, polite, respectful, kind, supportive, caring and professional. We received a 2-carer call out, and they worked well together, giving the care and encouragement needed. We received a call soon after the care started, to check all was ok, and a call towards the end of the package too! We were encouraged to phone management if we had any concerns (we didn't). Overall we were totally satisfied and very grateful for the service provided.

I would highly recommend Priory Care Services. Throughout my experience with them, they were consistently professional, reliable, and excellent at communication.

I want to give special thanks to my main carer. She was exceptionally kind, considerate, hard-working, and methodical in everything she did. Her support made a real difference during a particularly difficult period in my life, and I'm truly grateful for the care and compassion she showed me every day.

Thank you to my carer and thank you to the entire team at Priory Care Services.

There are nice, on time, friendly.

I find the care provided so far, satisfactory, much better now than it was. The carers are very good- before now, I had too many carers and I would love to tell them what I wanted but I have the same carers now. They are usually on time, they have the office to inform me when they are running late and it is usually for an important reason like traffic or waiting for an ambulance. They keep my place clean.

I have only good to say about Priory Care. The management and staff are always caring and having a positive outlook.

Always on time and respectful, it has made it easier for my mother especially her getting comfortable with new faces helping her around

Priory have provided care for my mum, dad and uncle over the past 7 years! Their caring, personal, professional and pragmatic approach truly is a stand out. The impact they have had with my mum, both in terms of quality of care, but also the happiness the staff have brought over the years has been amazing. I can't recommend them enough.

Priory care are excellent providers of care. The carer is beyond 5 stars. Nothing is too much trouble. The carer is patient, caring, understands all aspects of health issues and the level of care given is amazing. Priory care are also amazing. They keep you informed of any changes and always at the end of the telephone if you need help and advice .