Home Care Providers Owned by Priory Care Services Ltd
9.8
Group Review Score
(the average from all locations with a review score)
Priory Care Services Ltd Locations (2)
Priory Care Services
10
34 reviews
19 Ledbury Place, South Croydon, Croydon CR0 1ET
"I have been very impressed with the carers who have helped my husband. He has been treated with respect and gentle encouragement. The…" Read all 34 reviews
Priory Care Services is a locally rooted, multi-award-winning home-care provider serving residents across Croydon and Bromley. Featured in The Guardian as a Top 20 rated homecare group in the UK (2025), the organisation focuses on what matters most:… Read more about Priory Care Services
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £21 / hour
- Live-in Care from £1,700 / week
Priory Care Services Kingston
9.7
29 reviews
Studio 6, 119 Richmond Road, Kingston upon Thames KT2 5BX
"My mother was provided with a 4-week of 4 x a day visits, following a 3-week stay in hospital. A care plan was drawn up by the care…" Read all 29 reviews
Priory Care Services is a locally rooted, multi-award-winning home-care provider serving residents across Kingston upon Thames. Recognised as a Top 20 rated small home care group in the UK (2025), the organisation focuses on what matters most: people… Read more about Priory Care Services Kingston
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £24.38 / hour
- Live-in Care from £1,700 / week
Priory Care Services Ltd Reviews (63)
9.8
Priory Care Services Ltd has a Group Review Score of 9.8 (9.833) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Priory Care Services Ltd must have a Review Score.
Review of
Priory Care Services
from Geraldine A (Wife of Client) published on 20 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been very impressed with the carers who have helped my husband. He has been treated with respect and gentle encouragement. The current gentleman carer, Abu, is polite and punctual. His cheerful disposition makes it a pleasure to see him in the morning.
Reply from Sheikh Muhomud, Director at Priory Care Services
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Review of
Priory Care Services
from Aruna R (Wife of Client) published on 20 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Abu has been a kind considerate carer, with amazing patience and commitment.
He has been very punctual and has an excellent temperament.
I am get prompt and a very good service from Priory Care Services.
Abu has the ability to do his work with immense patience. .
He has been very punctual and has an excellent temperament.
I am get prompt and a very good service from Priory Care Services.
Abu has the ability to do his work with immense patience. .
Reply from Sheikh Muhomud, Director at Priory Care Services
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Review of
Priory Care Services Kingston
from J B (Daughter of Client) published on 7 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother was provided with a 4-week of 4 x a day visits, following a 3-week stay in hospital. A care plan was drawn up by the care manager, that was followed by all staff on their visits. The staff (and we were lucky to meet 10 of them) were all, with no exception, polite, respectful, kind, supportive,
caring and professional. We received a 2-carer call out, and they worked well together, giving the care and encouragement needed. We received a call soon after the care started, to check all was ok, and a call towards the end of the package too! We were encouraged to phone management if we had any concerns (we didn't). Overall we were totally satisfied and very grateful for the service provided.
Reply from Sheikh Muhomud, Director at Priory Care Services Kingston
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Review of
Priory Care Services
from Dawn V (Client) published on 23 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I would highly recommend Priory Care Services. Throughout my experience with them, they were consistently professional, reliable, and excellent at communication.
I want to give special thanks to my main carer. She was exceptionally kind, considerate, hard-working, and methodical in everything she
did. Her support made a real difference during a particularly difficult period in my life, and I'm truly grateful for the care and compassion she showed me every day.
Thank you to my carer and thank you to the entire team at Priory Care Services.
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Review of
Priory Care Services Kingston
from S A (Daughter-in-law of Client) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
There are nice, on time, friendly.
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Review of
Priory Care Services Kingston
from M F (Client) published on 5 June 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I find the care provided so far, satisfactory, much better now than it was. The carers are very good- before now, I had too many carers and I would love to tell them what I wanted but I have the same carers now. They are usually on time, they have the office to inform me when they are running late and
it is usually for an important reason like traffic or waiting for an ambulance. They keep my place clean.
Reply from Sheikh Muhomud, Director at Priory Care Services Kingston
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Review of
Priory Care Services Kingston
from Keith R (Husband of Client) published on 30 May 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I have only good to say about Priory Care. The management and staff are always caring and having a positive outlook.
Reply from Sheikh Muhomud, Director at Priory Care Services Kingston
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Review of
Priory Care Services Kingston
from H S (Daughter of Client) published on 30 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very good service and care for my mother. The careers have been great from first day and we have no complain as they have been excellent with how they treat my mother
Always on time and respectful, it has made it easier for my mother especially her getting comfortable with new faces helping her around
Always on time and respectful, it has made it easier for my mother especially her getting comfortable with new faces helping her around
Reply from Sheikh Muhomud, Director at Priory Care Services Kingston
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Review of
Priory Care Services
from Uma S (Son of Client) published on 23 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Priory have provided care for my mum, dad and uncle over the past 7 years! Their caring, personal, professional and pragmatic approach truly is a stand out. The impact they have had with my mum, both in terms of quality of care, but also the happiness the staff have brought over the years has been amazing.
I can't recommend them enough.
Reply from Sheikh Muhomud, Director at Priory Care Services
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Review of
Priory Care Services
from L O (Niece of Client) published on 23 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Priory care are excellent providers of care. The carer is beyond 5 stars. Nothing is too much trouble. The carer is patient, caring, understands all aspects of health issues and the level of care given is amazing. Priory care are also amazing. They keep you informed of any changes and always
at the end of the telephone if you need help and advice .
Reply from Sheikh Muhomud, Director at Priory Care Services
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Review of
Priory Care Services
from Ian W (Husband of Client) published on 23 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Earlier this year I was having problems with our then care provider.
I had to tell 1 to leave.
I was told about Priory & the rest is history.
I had to tell 1 to leave.
I was told about Priory & the rest is history.
I have found the carers to be both pleasant & polite.
I no longer feel anxious about the carers arriving.
Overall, I am very pleased.
Many thanks to all.
Reply from Sheikh Muhomud, Director at Priory Care Services
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Review of
Priory Care Services Kingston
from A H (Client) published on 22 May 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I have good carers the ones I get regularly. But when it not them I find that care is not as good ie putting wet nighty on door to dry. Don't ask what they need to do can't wait to leave. But my normal carers are polite and caring will ask me when if I need anything and always helpful. The office doesn't
always send rota on who coming and sometimes they ring you but you ask them to ring back but they don't.
Reply from Sheikh Muhomud, Director at Priory Care Services Kingston
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Review of
Priory Care Services Kingston
from Gina D (Daughter of Client) published on 16 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has been having Priory Care Services
Since August last year as she has vascular dementia. All the Carers that look.after her are kind, considerate and patient even when mum is having a difficult time.
You can always call them if you have any concerns and they will always support and help you.
Since August last year as she has vascular dementia. All the Carers that look.after her are kind, considerate and patient even when mum is having a difficult time.
You can always call them if you have any concerns and they will always support and help you.
I am very glad that they will be looking after mum from now on. It is very reassuring
Thank you all
Thank you all
Reply from Sheikh Muhomud, Director at Priory Care Services Kingston
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Review of
Priory Care Services Kingston
from Saad K (Son of Client) published on 16 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I can't speak highly enough of the care and compassion shown by the team at priory care Kingston. From the very beginning, they made our family feel supported and at ease. The caregivers were not only professional and reliable, but truly kind-hearted people who treated our loved one with dignity and
respect. Their attention to detail, clear communication, and genuine concern made all the difference. It's rare to find a service that feels like an extension of your own family, but that's exactly what we found here. Highly recommended for anyone seeking trustworthy and compassionate home care.
Reply from Sheikh Muhomud, Director at Priory Care Services Kingston
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Review of
Priory Care Services Kingston
from Jackie T (Daughter of Client) published on 15 May 2025 Submitted via Website • Report
Overall Experience
3.0 out of 5
3.0 out of 5
My dad's main carer who is really good with him min and they have a good bond. On days when his main carer is not working g we do not have a regular person attending so this makes things a little more difficult for my dad who likes routine.
Sometimes we had not had a carer at the regular time and we
Sometimes we had not had a carer at the regular time and we
have had to call the office to chase which I do not find an easy experience. Last time I called the person I spoke to was actually with a client which I think is shocking. I do struggle with the lack of communication with the office and they never let you know if a carer is running late.
I can not fault the actually carer himself just the office.
I can not fault the actually carer himself just the office.
Reply from Sheikh Muhomud, Director at Priory Care Services Kingston
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Review of
Priory Care Services Kingston
from Clifford K (Client) published on 15 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have had this service of carers over nearly two years now very professional, reliable, .fantastic, kind and loving, they give in all to the job ,I sincerely appreciate all they do I would recommend them 100 percent
Thumbs up
Thumbs up
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Review of
Priory Care Services Kingston
from Manjula B (Client) published on 15 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
At the beginning it was bit of a hassle and I was not aware of much about the service and I have to call them everything but now I understand the service very well.
Most of their staff are supportive and good they respect me and they come in time and do a great job.
Most of their staff are supportive and good they respect me and they come in time and do a great job.
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Review of
Priory Care Services Kingston
from Jagpal singh B (Son of Client) published on 15 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Nice service they try to give extra care for there clients my mum happy from them the service they give all carer are very good helpful they try to best to come in time to give there best we are very happy
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Review of
Priory Care Services Kingston
from Lydia D (Client) published on 14 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I've been with Piory Care for three years, and I honestly couldn't live independently without the support they provide. As a young disabled person, I need carers who strike the right balance between offering support and respecting my independence and that's exactly what Piory Care delivers.
I have
three consistent carers who are all incredible, professional, and always so helpful. Each of them goes above and beyond, whether it's offering gentle encouragement or simply being there for a chat.
Two staff members in the office also deserve a special mention. They've both remained consistent and supportive, even as their roles have changed over the years.
I always recommend Piory Care because I truly believe they're one of the best providers in Kingston. I've had experience with other agencies, and the standard simply doesn't compare.
Reply from Sheikh Muhomud, Director at Priory Care Services Kingston
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Review of
Priory Care Services Kingston
from G M (Sister of Client) published on 14 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We like the stability of staff enabling continuity and reliable care. Staff are both friendly and professional, enabling them to build sound working relationships with the clients. Communicating clearly at all times and sharing at least a smile or two each visit which is certainly appreciated.
Reply from Sheikh Muhomud, Director at Priory Care Services Kingston
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Awards / Recognitions (3)
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Frequently Asked Questions about Priory Care Services Ltd
Costs for home care providers owned by Priory Care Services Ltd
Average costs for home care provided by Priory Care Services Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Priory Care Services Ltd, based on 2 out of their 2 locations.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Visiting Care (hourly) | £22.69 |
| Live-in Care (weekly) | £1,700 |
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.
How many Agencies does Priory Care Services Ltd own?
Priory Care Services Ltd own 2 Agencies.
Which Priory Care Services Ltd Agencies have the highest review score?
Priory Care Services & Priory Care Services Kingston have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Priory Care Services Ltd to verify any information. View our terms and conditions. Priory Care Services Ltd has a Platinum Service – more info.