Belong at Home Newcastle-under-Lyme

Lower Street, Newcastle-under-Lyme, Staffordshire ST5 2RS

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Belong at Home Newcastle-under-Lyme, Newcastle-under-Lyme

Belong at Home Newcastle-under-Lyme is part of the Belong at Home group.

Staff enable clients to continue living at home and in the community, and aim to match customers to the most appropriate staff, so that they can feel confident that their team of sensitive, well-trained support workers will cater to their needs.

All care teams are fully trained and qualified Belong colleagues, recruited in line with their values and supported by trainers to ensure the highest levels of professionalism and person-centred customer care.

Care Provided by Belong at Home Newcastle-under-Lyme

Types of Home Care

Visiting Care

Minimum Visit Duration (Visiting Care)

30 minutes

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)

Personal Care Services

Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance

Household Services

Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service

Other Care Provided

Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of care	Permanent
Hourly Visiting Care	£38.50 - £39.50

See key facts and pricing information on our website for further details.

The price(s) shown are provided by the agency. Contact Belong at Home Newcastle-under-Lyme for full pricing details and T&Cs.

Contact Belong at Home Newcastle-under-Lyme to get a personalised quote:

Funding Types Accepted

Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)
NHS (Contracted Provider)

Good to Know

Group / Owner

Belong at Home
Voluntary / Not for Profit Owned

Person in charge

Jane Furze (Team Leader)

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 June 2019

Overall
Good

CaringGood
EffectiveGood
ResponsiveGood
SafeRequires improvement
Well-ledGood

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (14)

News

23 Jul 2026
Dementia specialist home care service, Belong at Home Newcastle-under-Lyme has retained its crown as the UK’s only not-for-profit operator to be named in the top 20 home care groups every...
21 Jul 2026
Belong Care Villages has been named as one of the UK’s top 10 small provider care homes by leading care comparison website Lottie. Our Wigan, Atherton and Macclesfield villages were...
19 May 2026
Engaging with community networks, being socially active, and accessing expert guidance are the cornerstones of caring for loved ones with dementia, says Belong, as the leading dementia specialist marks the...

Awards / Recognitions (11)

29 May 2026Recipient: Belong at Home
30 May 2025Recipient: Belong at Home
31 May 2024Recipient: Belong at Home

Accreditations

There are no accreditations posted yet for Belong at Home Newcastle-under-Lyme.

Meet the Team (4)

Jane FurzeJob Title Belong at Home Team Leader

Detail to follow.

Andrew ShieldJob Title Head of Operations (Belong at Home)

Andy is a highly motivated and caring member of the Belong at Home team and its longest-standing colleague, having been appointed as its first community support worker when the service was launched in 2009.

Andy embodies Belong values and has worked across the various Belong at Home regions to support local teams through various challenging periods. He has been instrumental in developing the service to its current level and is committed to taking it to the next level, both in terms of business growth and closer integration with the villages to ensure our services operate in a complementary manner. He is loved and admired by customers and colleagues alike, working closely with his care team and also with other managers, providing support to all who need it. As Head of Operations (Belong at Home), Andrew maintains his focus on the customer, leading by example and showing his usual determination to ensure that clients receive person-centred support from a team in which he is personally invested. Andrew is a great example of someone who lives and breathes the organisation’s ethos, values and culture, and instils these into both his team and other managers. He is a truly inspirational individual. Read less

Rachael GrayJob Title Practice Development Facilitator

Rachael is an outstanding trainer, who has worked in the Health and Social Care sector for 29 years.

She started with Cheshire County Council in domiciliary care in 1996 and then joined CLS in 1997 where she worked as a Care Assistant and Care Team Leader before progressing to a Care Manager.

Recognising her passion for mentoring and developing others, she made the move to training company, Total People, where she worked for 15 years as a Training Advisor/Assessor/IQA supporting learners through various Health and Social Care qualifications at L2/3/5.

In 2017, she was appointed Practice Development Facilitator for Belong at Home, with responsibility for the professional development of our community support workers across all regions.

An invaluable member of our team, Rachael enjoys empowering others to be able to support customers in a person-centred way to ensure they receive continuity of high quality care. Read less

Elaine WilsonJob Title Enquiry ManagerJoined 2016

Elaine brings a wealth of care sector experience to her role as Senior Enquiry Manager for Belong at Home and, above all, carries it out with enormous empathy and compassion.

She has supported the expansion of Belong’s home care service since 2016, providing advice, information and guidance to people seeking support in their own homes.

Prior to that she worked as Enquiry Manager for CLS Care Services for a number of years, applying her previous extensive experience as a frontline carer to bear in her ability to support enquirers through the process of finding the right care setting, as well as supporting managers to promote their care services effectively.

Elaine’s caring qualities have been honed over a long career in the care sector, which she first joined in 1988, holding a variety of roles, including Care Assistant, Activity Co-ordinator and Team Leader, before working as a highly effective Registered Home Manager for 15 years. Read less

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Belong at Home Newcastle-under-Lyme to verify any information. View our terms and conditions. Belong at Home Newcastle-under-Lyme has an Enhanced Service -what an Enhanced Service includes.

Belong at Home Newcastle-under-Lyme