Edith Healthcare

Unit 3 Block E, Holyrood Close, Poole BH17 7FP
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9.6 21 Reviews
  • Edith Healthcare, Poole
Edith Healthcare is a family-managed homecare provider delivering both complex and general care services to young adults and adults across Dorset, Hampshire and Wiltshire.

The service specialises in delivering flexible, personalised, home-based care tailored to meet each individual's clinical and personal needs.

With strong partnerships across Clinical Commissioning Groups (CCGs), public sector bodies, private organisations, and individuals, Edith Healthcare offers a nurse-led model rooted in clinical excellence and family values.

The team believes in person-centred care that respects the uniqueness, beliefs, and goals of every individual, ensuring that each care plan is carefully shaped around their needs.

Carers/Healthcare Support Workers are trained in a range of complex care interventions.

Support care packages include:
Personal Care and Support
Palliative and End of Life Care
Learning Disabilities
Tracheostomy Care and Support
Intravenous Medication
Wound Care and Management
Duodopa Machine Support
Catheter, Bowel, and Stoma Care
Ventilated and Respiratory Care
PEG-Gastrostomy Care
Injection Treatments

Specialist Support for: acquired brain injury, motor neurone disease, spinal cord injury. stroke recovery, dementia and Parkinson’s Disease.

Care Provided by Edith Healthcare

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £23.56 – £36.50
  • Weekly Live-in Care Fees: £1100 – £1550

Quote provided based on care needs. ie. General care or complex care needs

Contact Edith Healthcare to confirm what's included and receive a personalised quote based on your needs.

Contact Edith Healthcare to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Edith Healthcare to get a personalised quote.

Good to Know

Owner

  • Edith Healthcare Ltd
  • Privately Owned

Person in Charge

  • Danielle Sefu (Registered Manager)
9.6

Edith Healthcare has a Review Score of 9.6 (9.550) out of 10, based on 6 reviews in the last 2 years.
Over all time Edith Healthcare has 21 reviews.

Overall Experience
  • 19
  • 2
  • 0
  • 0
  • 0
Date Published
  • 21
  • 1
  • 3
  • 6
  • 15
Reviewer Connection to Edith Healthcare
  • 6
  • 5
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 21, showing 21-21
Review from B T (Client) published on 19 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The carers always greet me with a smile in a cheerful way. They are careful and gentle with my personal care, very attentive with my needs. Always ensuring I have everything at hand before they leave me.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.6 (9.550)

Overview of Review Score

The Review Score of 9.6 (9.550) out of 10 for Edith Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Edith Healthcare is calculated as follows: ( (36 Excellents x 5) ) ÷ 36 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Edith Healthcare is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 = 4.55
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Jul 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (1)

Danielle

Danielle Sefu

Job Title: Registered Manager Joined: 2021

Danielle Sefu is the Registered Manager of Edith Healthcare, a family-run service delivering complex and general homecare across Dorset and Hampshire. Holding a BSc in Psychology and a foundation in a plethora of experience in several areas of the healthcare sector, Danielle brings a strong blend of clinical insight, behavioural and emotional understanding, and operational skill to her role.


Her experience spans complex community packages including neurological conditions, PEG/enteral feeding, tracheostomy and ventilated care, palliative and end-of-life support, dementia, and learning disabilities. Danielle leads on person-centred planning and safeguarding, ensuring that each plan reflects the individual’s wishes, goals, culture, and family relationships.


Collaboration is central to her practice: she works closely with community nursing teams, commissioners, hospices, multidisciplinary professionals, and families to adapt care safely as needs change. She also designs practical training and competency workshops—especially supporting carers who are new to the sector —covering compassionate communication, dementia de-escalation, medication safety, and complex care skills.


A committed advocate for dignity, independence, and meaningful daily life, Danielle aims to ensure every person receiving support feels heard, respected, and genuinely cared for.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Edith Healthcare to verify any information. View our terms and conditions. Edith Healthcare has an Enhanced Service - more info.