Bluebird Care South Somerset

We're often having to make changes to my brother's visit times due to medical unforeseens and the system is so well managed that it's never caused problems. Complete respect and understanding in both directions! The individual carers have proved reliable, considerate and hardworking.. can't think what we'd do without them!

My Father has used Bluebird Care for a few months. Your services were recommended by a friend after some issues using a different care provider. She informed us although bluebird care were a little more expensive , the service was a much better quality. So far we have been happy with the care provided for him. The carers actually care about their clients and will go above and beyond the basic care . They are much more aware than other care providers and we are very happy with them.

We are very pleased with the care the girls are giving they take care when showering and look for Anything that might cause problems like sores etc, and report it back to the team or advise me to contact the doctor, the team are always on hand if I need help

I am very happy with the care given to my auntie. The team are very professional, friendly and caring. Communication is easy. My auntie has formed some great bonds with the carers and really enjoys their visits.

I am so grateful to BlueBird and the Team supporting my Mother. The management team are excellent, always doing their best to remain flexible and collaborative and each of team members are conscientious and proactive.

We have found over the last few months, the start times for the morning and evening care visits have been inconsistent which is not helping with my wife's daily routine. Apart from this we are happy with the general level of service.

The Bluebird staff are always extremely helpful, friendly, and genuinely caring. Their support has made a real difference, and we feel confident and reassured knowing they are there. We would happily recommend Bluebird to any friends or family who find themselves in need of reliable and compassionate care.

My stepson has only been with Bluebird for about 6 months now but during that time he has really settled in and enjoying their visits. The carers have been punctual, polite, helpful, friendly and hardworking, often going that extra mile. He always looks forward to their company and going out with them when he can. The management have always listened to what he likes and have accommodated his requests where they can, and whenever I've had to contact them they have been really friendly and helpful also contacting me when required to keep me up to date with anything. Bluebird rates are very competitive always sending me invoices regularly.

Gives my father and me peace of mind providing company and reassurance twice a day supporting his daily needs.

My son always looks forward to his weekly visit and enjoys a friendly chat. The carer is consistently kind and patient and still finds time to clean his flat and encourage his participation and to help sort out some of his untidiness.

We have only been using Bluebird Care for a few weeks and have met a few of the Bluebird ladies. They are all very friendly and helpful. Even on early morning calls, they are bright and cheerful and they tidy up after their visit very carefully.

We will soon be entering our eighth year with Bluebird Care South Somerset who continue to provide exemplary care to my daughter. Over this time her care needs have increased significantly and as each change comes about, they work with us to ensure that her care plan takes these into account. This is all done in a very seamless way. The care staff are kind, and good-humoured and show an interest in the things that she enjoys. The administration team/rota planning staff are excellent and go out of their way to work with us to enable my daughter to participate in those activities outside of the home that she so enjoys. This care company is the one constant, stable part of my daughter's life enabling her to live at home, with their support. Thank you.

Dad was extremely independent and not at all sure about letting carers into his home but he quickly came to look forward to the visits and had a lovely chat with all the carers. Dad's needs are limited at the moment but I know that he will want to have more help soon. I cannot speak highly enough about all aspects of the care given to Dad. As a family, we are reassured that Dad is happy and comfortable, thank goodness we chose Bluebird Care, they are all angels in disguise. Thank you so much.

Mum has accepted the excellent care and support from the Bluebird Care team to enable her to live in her own home independently but safely. This has only been made possible because of the empathy and care from the team recognising that people thrive in their own homes with support and understanding.

Overall experience great, all staff are always friendly, office staff are there when I need them, care staff take me to music lessons, shopping and gym, always happy to see them and have a laugh, don't know what else to say.

The carers visiting my mum are exceptional. They are kind, caring and patient. Mum is so much better knowing that she has help and support every day. The management team are incredibly helpful. This is our first experience of having a relative who needs care. The management team have explained everything and the systems to us and have helped us enormously. I would completely recommend Bluebird Care, their managers and their team.

It gives me great peace of mind to know that a lovely, kind team of carers are looking after my mother. The carers have gone beyond what is asked of them. They make her laugh and feel cared for. They have given me advice and tips on how to help care for my mother, who has Alzheimer's Disease. As care needs to be increased, this is discussed in a kind and thoughtful manner - nothing is imposed.

If my uncle has a health issue, medical advice is always sought.

We have had Bluebird Care South Somerset for over 18-months for my father, who now lives at home with us. The team are exemplary and have met Dad's needs with professionalism and empathy. The team lead expertise is a constant source of support and advice, particularly during a very difficult few months as Dads health has deteriorated. Helping me to deal with the hospital and ensuring that Dad's needs are met when he comes home. They look after him with such attention to detail, reporting back anything that I should be aware of and working with me in dealing with his various issues. On one occasion identified that his breathing was not as it should be, so I was able to monitor him more closely, which eventually led to hospitalisation a few hours later. They are so caring and attentive to both Dad and myself, it is very much a team effort; I couldn't look after Dad at home without them. Basically, they are amazing as well as professional. The office staff are equally kind, professional and patient.

We contacted BlueBird following a recommendation on Next Door. My mother in law is staying with us for 8 days before she moves in permanently in January. She is not the easiest and can sometimes be challenging. We have had a few different carers over the last week and they have all been fantastic - very professional, patient and caring. Importantly to us, they have encouraged her to be independent and not patronised her, something which I have experienced with other agencies in the past. Thank you to the manager and your team.