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Brainerd Ltd Domiciliary Care Service

16 Hayley Road, Lancing BN15 9EL
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Care Provided by Brainerd Ltd Domiciliary Care Service

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Learning Disability / Autism

Good to Know

Owner

  • Brainerd Ltd
  • Private Owned

Person in charge

  • Chrishanthi Brainerd (Manager)
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Brainerd Ltd Domiciliary Care Service Reviews (1)

Over all time Brainerd Ltd Domiciliary Care Service has 1 review.

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Review from A J (Daughter of Client) published on 28 June 2023 Submitted via Website
Overall Experience

An awful company that provides awful service. I was never provided with any proof of qualifications - have not done a single thing asked or agreed with when care was first arranged. Parent left with tasks never completed and mess still everywhere despite months have passed. Cancelled care at short notice without giving the proper time frame to supply a new care agency so the client was left at risk. Spoke disgustingly and rudely on the phone.

Reply from Chrishanthi Brainerd, Manager at Brainerd Ltd Domiciliary Care Service
We take feedback seriously and strive to continue offering the highest level of care.
We were surprised by your comments especially because of your prior positive expression that how you were pleased of your mother’s care and your mother was extremely happy with the service.

We are sorry you...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 December 2023
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Frequently Asked Questions about Brainerd Ltd Domiciliary Care Service

How many Carers does Brainerd Ltd Domiciliary Care Service employ?

Brainerd Ltd Domiciliary Care Service employs 7 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Brainerd Ltd Domiciliary Care Service to verify any information. View our terms and conditions. Brainerd Ltd Domiciliary Care Service has a Basic Service - more info.