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Chiltern Healthcare

Suite 3a & 3b, Douglas House, 32-34 Simpson Road, Fenny Stratford, Bletchley, Milton Keynes MK1 1BA
Chiltern Healthcare Logo
Chiltern Healthcare logo
Chiltern Healthcare, Milton Keynes
Chiltern Healthcare, Milton Keynes
Chiltern Healthcare, Milton Keynes

Chiltern Healthcare is a well-established and well-respected home care provider in Milton Keynes, working alongside Milton Keynes Council, CHC Continuing Health Care and Milton Keynes Access team. The company offers services for both adults and children in the community with the highest quality of compassionate care.

To guarantee the safety and comfort of clients, Chiltern Healthcare has three registered nurses working in-house. Their presence ensures that clients' safety, dignity, respect,...  

Care Provided by Chiltern Healthcare

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £23.79
  • Weekly Live-in Care Fees: from £1,200

Prices are negotiable and may vary depending on complexity of needs.

Please contact the office to book a free no obligation assessment

Competitive rates offered for all our services

The price(s) shown are provided by the agency. Contact Chiltern Healthcare for full pricing details and T&Cs.

Contact Chiltern Healthcare to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Chiltern Health & Business Training (Healthcare Division) Ltd
  • Private Owned

Person in charge

  • Samir Bostan (Registered Manager)

Chiltern Healthcare Reviews (60)

9.6

Chiltern Healthcare has a Review Score of 9.6 (9.565) out of 10, based on 8 reviews in the last 2 years. Over all time Chiltern Healthcare has 60 reviews.

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Showing 60 reviews matching selected criteria
Review from K B (Brother of Client) published on 26 October 2023 Submitted via Website
Overall Experience

Living in Canada and being able to visit a couple of times a year, it gives great comfort to know my brother is in very caring hands, especially his morning carer are so helpful, always friendly and does that bit extra. His carer, who does his shopping and takes him to the gym each week, is always very nice and caring. Thanks to all the staff that take care of my brother.

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare

Thank you for taking the time to leave this wonderful 5-star review. It is inspiring to know that even with the distance between you in Canada; your brother is receiving exceptional care and support. Your appreciation of the staff at Chiltern Healthcare, including the morning carer and the carer...  

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Review from Robert P (Son of Client) published on 26 October 2023 Submitted via Website
Overall Experience

Amazing carers well done Chiltern Healthcare, keep up the good work. Very well recommended. Thank you for taking care of my dad he loves you all. I am very grateful to you all. You have changed my dad's way of living.

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare

Thank you for sharing your positive feedback about Chiltern Healthcare and the wonderful carers who have made a difference in your dad's life. It is very nice to hear that the staff have had such a positive impact on your father's well-being. Chiltern Healthcare play a crucial role in enhancing the...  

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Review from Sarah A (Daughter of Client) published on 19 October 2023 Submitted via Website
Overall Experience

Chiltern have been visiting dad for the last 3 years to help care for his severe disabilities. All the carers who are involved in my dad's care are very knowledgeable, provide clear feedback on any concerns or changes and above all very caring towards him. My dad is familiar and settled with the carers and they follow his routine as required. They are a key component in keeping my dad well during his terminal illness.

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare

Thank you for entrusting Chiltern Healthcare with your father's well-being. It is heartwarming to hear that over the past three years, the carers have consistently displayed a high level of knowledge, clear communication regarding any concerns or changes and most importantly, a deep sense of care...  

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Review from M K (Relative of Client) published on 18 October 2023 Submitted via Website
Overall Experience

Hats off to Chiltern Healthcare. They cared for my granddad. Even the manager and his brother attended at times to do his care themselves. And having a team leader that spoke my grandad's language completed everything. If I could I would select ten stars. Always going above and beyond. Well done Chiltern Healthcare.

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare

Thank you for taking the time to acknowledge our efforts in providing excellent care for your granddad. Chiltern Healthcare takes pride in going above and beyond to provide outstanding care. Your desire to give us ten stars speaks volumes about the quality of service provided. Our management team...  

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Review from Susan G (Wife of Client) published on 18 October 2023 Submitted via Website
Overall Experience
My husband has been diagnosed with a rare neurological degenerative condition. At first, I was able to care for him myself but as his condition progressed it became incredibly difficult for me to continue with his care.
The day the two carers walked into our house everything changed.

They have made an awful situation much easier for us to cope with. Their care, dedication and commitment not just to my husband but to us as a whole family is exceptional. They have helped, supported and advised us with many difficult situations. They treat my husband with dignity and respect and although he can not communicate I know he is happy and well cared for. I would not hesitate to recommend Chiltern Health Care.

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
Thank you so much for sharing your heartfelt and touching 5-star review.
It is clear that you've been through a challenging journey with your husband's rare neurological condition and your words truly emphasise the significant impact Chiltern Healthcare has had on your lives.

Your mention of...  

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Review from S R (Daughter of Client) published on 12 October 2023 Submitted via Website
Overall Experience

My father has been having care provided by Chiltern for 18 months. They are the most wonderful, kind, caring individuals. They’ve taken time to get to know my father and know exactly what he needs and his likes/dislikes. They communicate with all family members and treat both my parents with kindness and respect. My mother also started having personal care with Chiltern about 8 months ago. She really struggled with the idea of losing another aspect of her independence but the carers have been so kind and considerate. They chat pleasantly and check what she would like them to do and what she’d like to do herself. As their daughter, it is so important for me to know my parents are happy with the carers coming in and out of their house and they are. I trust them with my precious parents, completely.

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
It's incredibly rewarding for us to hear about the positive experience your family has had with Chiltern Healthcare over the past 18 months.

We're genuinely touched to know that our dedicated team of carers has taken the time to get to know your father and understand his specific needs and...  

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Review from Sarah G (Mother of Client) published on 12 October 2023 Submitted via Website
Overall Experience
Our daughter has very specific needs and this has meant we are only able to have one member of staff, so our view is based strictly on her. I will say that the company have been very understanding and not insisted we have an alternative career and has worked with us when essential.

My daughter's carer has become more like a family member. They have special places they visit together like parks and everything is centred around my daughter and her needs, likes and dislikes. The carer is kind and patient and as a family, we feel she genuinely cares about our daughter and understands her needs. As a family, we don’t have a support network locally so it’s important to have that time with our older kids.

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare

It is heartening to hear that your daughter's carer has become more than just a caregiver – she's become a cherished family member. Creating a bond and providing personalised care is at the core of our values. We are thrilled to know that the care is centred around your daughter's individual needs,...  

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Review from Hayley F (Granddaughter of Client) published on 12 October 2023 Submitted via Website
Overall Experience

Lovely polite ladies. Always happy to help. The team leader goes above and beyond. Has genuine care for my grandad and it makes me happier about his situation. I only hope that Chiltern is awarding my nans care should she require it.

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
It is wonderful to hear that our team at Chiltern Healthcare, including the team leader, have made a positive impact on your family's experience.

Our team are dedicated to providing excellent care and support. It is good to hear that they are always polite, happy to help and genuinely care for...  

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Review from Karen P (Daughter of Client) published on 12 October 2023 Submitted via Website
Overall Experience
We would be absolutely lost without the great care provided by Chiltern, in particular two of the carers, but the team as a whole.
When needed, the office team are easily contactable, responds very quickly and efficiently and any queries are dealt with most professionally.
We have had care teams for my Dad for some time now but in truth, the care extends to our family too. Mum is supported wonderfully and on many an occasion the care team has shouldered her burden in times of emergency.
They have got to know our family, and indeed, I think of them as extended family such is the bond and trust we have. My Dad feels safe with the care team and that's the important thing. He knows how reliant he is on them and they treat him with total dignity and respect and as if he were their relative.

Often they go above and beyond and I would recommend this care service to anyone.

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare

Thank you for your glowing recommendation. Your feedback inspires us to continue delivering the best care possible. Knowing that your Dad feels safe and that he is treated with dignity and respect with us at Chiltern Healthcare truly is heart warming. Our goal at Chiltern Healthcare is not just to...  

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Review from Carla F (Mother of Client) published on 12 October 2023 Submitted via Website
Overall Experience

We’ve had no better care for my mother, the care she receives has made a real difference and we’d be lost without the team leader who helps us endlessly and has helped us settle as a family. It’s been lovely having good quality carers around and the team leader makes sure all our needs are met.

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
Quality care is at the heart of what we do and we are delighted that you've found that with Chiltern Healthcare. Our team leader and the entire care team are dedicated to ensuring that your family's needs are met, we are pleased to have been a source of support and comfort.

Thank you for the...  

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Review from Catherine S (Daughter of Client) published on 5 October 2023 Submitted via Website
Overall Experience
They look after my father with care.
Highly Recommended team couldn’t wish for a better team to look after him.
Treat him with the care and dignity that he deserves I’m 100% happy to leave my dad in their care.

Thank you so much.

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare

Chiltern Healthcare team would like to thank you for sharing your positive feedback. Our top priority is to ensure the well-being, comfort and dignity of our clients. It is heart warming to know that your father is being treated with the care and respect he deserves.

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Review from D K (Daughter of Client) published on 4 October 2023 Submitted via Website
Overall Experience

The carer helped my mother enjoy the last few weeks of her life, she shone care, adoration and practical support, including getting me through those dark days, can't thank her enough. You couldn't find a better than engaging Chiltern Healthcare.

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare

We are deeply moved by your heartfelt review. Our team at Chiltern Healthcare is dedicated to providing compassionate and exceptional care, especially during difficult times. We are glad to hear that our carers and team leader were able to bring comfort and support to your mother during her final weeks and that you found comfort in their care and guidance.

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Review from A A (Client / Service User) published on 4 October 2023 Submitted via Website
Overall Experience
Well done Chiltern Healthcare.
You have been amazing as a team.
Big thank you to the team leader who always goes above and beyond.

She is a credit to the company I am very happy with the service I receive, my heartfelt thank you.

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
We are thrilled to hear that you are pleased with the service provided by Chiltern Healthcare and our dedicated team.

Our team leader and the entire staff are committed to going above and beyond to ensure that our clients receive the best possible care. Your appreciation and gratitude mean a lot...  

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Review from Mark J (Son of Client) published on 6 September 2023 Submitted via Website
Overall Experience

I’m so grateful to find a company like Chiltern Healthcare. They provided a service to my dad which was outstanding without compromising on the quality of care. My dad needed twenty-four hour care. His team of carers were very compassionate, kind, caring and experienced. They treated my dad with respect and were very patient with him. I am very happy to have found such a company and would recommend Chiltern Healthcare to anyone looking for care for a loved one. I am forever grateful.

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare

Providing compassionate, kind and experienced care is at the core of what we do at Chiltern Healthcare. Knowing that your dad received such dedicated attention for his 24/7 care warms our hearts. Our team of carers are committed to treating every client with the utmost respect and patience, ensuring their well-being and comfort at all times. Thank you for your review.

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Review from A C (Sister of Client) published on 18 August 2023 Submitted via Website
Overall Experience

The carers are very kind and have made every effort to get to know my sister so that they can best help her. She has one main carer with 2 others helping and she has a very good relationship with all of them. They cope with her complex needs very well and are very good at keeping me informed. They are helping her to improve her skills in looking after herself.

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
Thank you. We are delighted to hear that the carers have shown kindness and dedication in supporting your sister.

Chiltern Healthcare works hard to coordinate our team to ensure continuity of care. It is great to know that the team have taken the time to build a strong rapport with your sister and...  

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Review from Dorica M (Client / Service User) published on 18 August 2023 Submitted via Website
Overall Experience

fantastic, she is a very professional, caring very compassionate caregiver. She treats me as an individual and not my disability, she is very patient with me l don't know what l would have done without her. She's always reassuring me whenever l'm feeling low, she is a kind-hearted well soft-spoken woman. Overall this is an outstanding company all the workers are professional and hardworking.

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
Thank you for sharing your experience with Chiltern Healthcare.

It is heartwarming to hear that our caregiver has provided you with exceptional care, treating you as an individual and offering unwavering support. Her professionalism, compassion and patience have clearly made a significant impact...  

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Review from Z A (Friend of Client) published on 16 August 2023 Submitted via Website
Overall Experience
Brilliant experience. Hard-working and dedicated staff working over and above expectations. Reliable organisation that cares and empathises with its clients /service users. I am confident and would recommend Chiltern to all my friends and relatives.

Keep up the hard work!

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
Thank you for your wonderful review.
We greatly appreciate your kind words and recommendation for Chiltern Healthcare. Our team is committed to delivering exceptional service and exceeding expectations where possible. Your support means a lot to our Chiltern Family.

We will continue to work hard and provide the best experience possible.

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Review from Naeemah A (Client / Service User) published on 10 August 2023 Submitted via Website
Overall Experience

I have been extremely pleased with the service and support I have been receiving. My carer always makes herself available to support me and makes me feel extremely valued and supported. She takes the time to completely understand my needs and goes over and beyond to ensure that I am well cared for. I feel like she has become a part of my family and can confidently say that her services are highly recommended. Thank you!

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare

We are delighted to hear that you have been extremely pleased with the service and support you have received at Chiltern Healthcare. It warms our hearts to know that your carer has been making a significant, positive impact on your life and going above and beyond to ensure your needs are met. We...  

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Review from Austin J (Client / Service User) published on 10 August 2023 Submitted via Website
Overall Experience

The standard of care was first-rate. All the carers were kind and cheerful and my spirits lifted whenever I saw them. You couldn't ask for better service. I give them five stars in all categories. Thank you.

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare

Thank you for your recognition and appreciation for the Chiltern Healthcare team. We work twenty-four hours a day to ensure we are always here to deliver a high quality standard of care. It is nice to hear that our trained professional team were able to lift your spirits and cheer you up. We are always here to help and appreciate your feedback.

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Review from C A (Daughter-in-law of Client) published on 8 August 2023 Submitted via Website
Overall Experience
Back in 2020, my father-in-law was suffering with terminal brain cancer, which led him to be bed-bound requiring additional support. The team were amazing in meeting all of his needs. Regardless of being bed bound and unable to communicate due to the language barrier, they made sure he was very well looked after, from personal hygiene to giving compassionate care. The carer looked after him like he was her own father, having conversations and making him genuinely happy. The team not only cared for him but the whole family. It turned such a sad experience into a more positive one. Until the day he passed the team was there looking after him.

I just want to say a huge thank you to the whole team - It is people like you that make end-of-life care so much easier for the family. I will never be able to thank you all more.

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare

It is truly touching to hear how the team at Chiltern Healthcare went above and beyond to ensure your father-in-law's comfort and well-being during a difficult time. We are a dedicated and compassionate team who are always willing to go the extra mile. Your gratitude and appreciation for our...  

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No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 February 2023
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Chiltern Healthcare.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Chiltern Healthcare.

Meet the Team (5)

Tracey Amphlett Job Title: Manager Joined: 2019
Tracey Amphlett

Meet Tracey! With her unwavering compassion and dedication, she has been an invaluable member of our team for four incredible years. Starting from the field, Tracey has worked her way up to the esteemed position of manager, proving her exceptional skills and commitment every step of the way.

What sets Tracey apart is her genuine empathy and first-hand experience in the field. She understands the unique challenges and requirements of providing exceptional care. With her keen eye for detail, she effortlessly identifies all the necessary equipment to ensure your safety and well-being. You can rest easy knowing that Tracey will leave no stone unturned in delivering care that exceeds your expectations.

Tracey will always go above and beyond to make your healthcare journey a seamless one. Whether it's ordering vital equipment or assisting you with your healthcare package, she takes charge to ensure your needs are met with utmost care and professionalism.

Seynab Ali Job Title: North Regional Manager Joined: 2016
Seynab Ali

Meet Seynab Ali!

A remarkable individual who has been an integral part of Chiltern Healthcare since 2017. Starting as one of the first carers to join the company, Seynab has demonstrated unwavering dedication and a strong work ethic that has propelled her to her current position as the Regional manager for the North of Milton Keynes at Chiltern Healthcare.

Her journey from a carer to a managerial role is a testament to her hard work, determination, and tireless efforts.

With Seynab Ali at the helm, you can rest assured that your loved ones will receive the utmost care and attention they deserve. Her wealth of experience and her genuine dedication to making a positive impact in the lives of those she serves make her an invaluable asset to Chiltern Healthcare.

Lina Begum Job Title: South Regional Manager Joined: 2017
Lina Begum

Meet Lina!

From a dedicated carer to a remarkable leader, Lina has journeyed with us from the very beginning. With her compassionate heart and unwavering dedication, she has become an invaluable member of our Chiltern Healthcare family.

With a wealth of experience in end-of-life palliative care, Lina brings a unique understanding and sensitivity to our team. Her sharp eye for detail guarantees that no task goes unnoticed, ensuring that all necessary care and support are provided with precision.

Lina's commitment to providing exceptional care shines through in her impressive collection of 5-star reviews on Google from her clients. She consistently goes above and beyond to ensure all clients receive the utmost support and is always willing to take that extra step to make a positive difference.

As our South Team Leader at Chiltern Healthcare, we couldn't be prouder to have Lina on board.

Dawne Williams Job Title: Medication Management/Senior Carer Joined: 2019
Dawne Williams

Meet Dawne!

Dawne has risen through the ranks to become an invaluable member of our medication management team.

As the medication ordering guru, Dawne plays a crucial role in ensuring that none of our clients ever run out of their vital medications. Working closely with all our carers, Dawne meticulously coordinates medication orders to prevent any potential disruptions.

Her unwavering attention to detail is of utmost importance, as running out of medication could lead to serious repercussions. It's Dawne's patience, diligence and expertise that make her an asset in this role at Chiltern Healthcare.

With a string of glowing 5-star reviews, Dawne has earned a well-deserved reputation for her exceptional compassion and willingness to go the extra mile. Starting her journey as a carer on her trusty motorbike, Dawne's commitment to delivering exceptional care to her clients, regardless of weather conditions, has propelled her to the vital role she holds today.

Chiltern Healthcare is proud to have Dawne on our team, making a real difference in the lives of the clients we serve.

Sarah Mandhu Job Title: Care Plan and Risk Assessor Manager Joined: 2022
Sarah Mandhu

Meet Sarah!

The warm and welcoming face of Chiltern Healthcare! As our dedicated pre-assessor, Sarah will be your first point of contact when booking in for an assessment.

With an impressive 9 years of experience in the healthcare sector, Sarah brings a wealth of knowledge and expertise to the table. Her passion lies in assisting and supporting our clients. She has already positively impacted the lives of over 100+ individuals.

From ordering hospital beds and slide sheets to referring occupational therapists and District Nurses, Sarah goes above and beyond to identify ways to help those in need. Her attention to detail and addressing various needs is truly commendable.

You will be able to work closely with Sarah to tailor a person-centred care plan that suits you, or your loved one's.

With Sarah by your side, you can rest assured that you'll receive the compassionate care and attention you deserve throughout your journey with Chiltern Healthcare.

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