Chiltern Healthcare is a well-established and well-respected home care provider in Milton Keynes, working alongside Milton Keynes Council, CHC Continuing Health Care and Milton Keynes Access team. The company offers services for both adults and children in the community with the highest quality of compassionate care.
To guarantee the safety and comfort of clients, Chiltern Healthcare has three registered nurses working in-house. Their presence ensures that clients' safety, dignity, respect,...
Chiltern Healthcare is a well-established and well-respected home care provider in Milton Keynes, working alongside Milton Keynes Council, CHC Continuing Health Care and Milton Keynes Access team. The company offers services for both adults and children in the community with the highest quality of compassionate care.
To guarantee the safety and comfort of clients, Chiltern Healthcare has three registered nurses working in-house. Their presence ensures that clients' safety, dignity, respect, privacy, health, wishes, choices and rights and best interests are always at the forefront of the care services.
The team understands that you as a client are unique and have your own specific desires and needs. That's why Chiltern Healthcare takes the time to listen to and understand your individual preferences, ensuring that your voice is heard and respected. By incorporating your wishes into the care planning process, they create a customised approach that aligns with your goals and values.
Staff members are fully trained, DBS checked and are capable of assisting clients with various activities of daily living on a regular basis. Some of the assistance they provide includes; personal hygiene care, maintaining cleanliness, assisting with shopping and running errands, planning and preparing meals, accompanying clients to medical appointments or social events, offering medication administration and reminders and providing companionship.
Chiltern Healthcare is able to cater to your individual needs and preferences. Chiltern healthcare has a 24 hours a day helpline and are there to help you at anytime.
Care Provided by Chiltern Healthcare
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Nursing/Nurse Led Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Children (0-18)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Nursing / Nurse Led Care
PEG Feeding
Stoma Care
Medication Assistance (Intravenous)
Wound Dressing
Catheter Care
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £25
Weekly Live-in Care
From £1,700
Contact Chiltern Healthcare to get a personalised quote:
Prices are negotiable and may vary depending on complexity of needs.
Please contact the office to book a free no obligation assessment
Competitive rates offered for all our services
The price(s) shown are provided by the agency. Contact Chiltern Healthcare for full pricing details and T&Cs.
Funding Types Accepted
Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)
NHS (Contracted Provider)
Good to Know
Owner
Chiltern Health & Business Training (Healthcare Division) Ltd
Chiltern Healthcare has a Review Score of 9.3 (9.267) out of 10, based on 5 reviews in the last 2 years. Over all time Chiltern Healthcare has 61 reviews.
Review from C A (Daughter-in-law of Client) published on 8 August 2023 Submitted via Website•
Overall Experience
Back in 2020, my father-in-law was suffering with terminal brain cancer, which led him to be bed-bound requiring additional support. The team were amazing in meeting all of his needs. Regardless of being bed bound and unable to communicate due to the language barrier, they made sure he was very...
Back in 2020, my father-in-law was suffering with terminal brain cancer, which led him to be bed-bound requiring additional support. The team were amazing in meeting all of his needs. Regardless of being bed bound and unable to communicate due to the language barrier, they made sure he was very well looked after, from personal hygiene to giving compassionate care. The carer looked after him like he was her own father, having conversations and making him genuinely happy. The team not only cared for him but the whole family. It turned such a sad experience into a more positive one. Until the day he passed the team was there looking after him.
I just want to say a huge thank you to the whole team - It is people like you that make end-of-life care so much easier for the family. I will never be able to thank you all more.
↩Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
It is truly touching to hear how the team at Chiltern Healthcare went above and beyond to ensure your father-in-law's comfort and well-being during a difficult time. We are a dedicated and compassionate team who are always willing to go the extra mile. Your gratitude and appreciation for our...
It is truly touching to hear how the team at Chiltern Healthcare went above and beyond to ensure your father-in-law's comfort and well-being during a difficult time. We are a dedicated and compassionate team who are always willing to go the extra mile. Your gratitude and appreciation for our efforts are truly heartwarming. For anyone looking for the kind of support and experience that can transform difficult moments into more positive ones. Contact us today to learn how we can be there for you and your family.
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Review from Rifat P (Mother of Client) published on 7 August 2023 Submitted via Website•
Overall Experience
Three years have flown by. No amount of words can comprehend the joy Chiltern Healthcare have brought to my son's life. He needed a fun, creative, social and caring environment. In giving him a life, they have given me one too. Always happy to accommodate respite for me, going above and beyond at...
Three years have flown by. No amount of words can comprehend the joy Chiltern Healthcare have brought to my son's life. He needed a fun, creative, social and caring environment. In giving him a life, they have given me one too. Always happy to accommodate respite for me, going above and beyond at all times. They are true examples of Muslims and they have a natural affinity to reach out and care. My son’s care is complex and in managing his health difficult discussions have to take place. I wish anyone who has looked after him one hundred fold success back. May they be looked after, may they have the joy as they have given my son. Thanks a million.
↩Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
Thank you so much for your heartfelt review. We are incredibly grateful for your kind words and are delighted to hear about the positive impact Chiltern Healthcare team has had on your life. Providing a family like environment with continuity of care is our utmost priority. We are touched by the...
Thank you so much for your heartfelt review. We are incredibly grateful for your kind words and are delighted to hear about the positive impact Chiltern Healthcare team has had on your life. Providing a family like environment with continuity of care is our utmost priority. We are touched by the deep connection you and your son have felt with our compassionate care support workers. Your recognition of our efforts means the world to us. We will continue to go above and beyond to provide the best care possible for your son. Your wishes and blessings are sincerely appreciated. Thank you for being a part of our Chiltern Healthcare family.
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Review from P B (Client / Service User) published on 2 August 2023 Submitted via Website•
Overall Experience
Thanks to Chiltern Healthcare for taking care of me. My main carer is outstanding, cooks for me from scratch, cleans my house and does my laundry. Also my other carer is very good too, as she takes me out on socials to the gym and does my shopping. I am grateful to them. Thank you.
Thanks to Chiltern Healthcare for taking care of me. My main carer is outstanding, cooks for me from scratch, cleans my house and does my laundry. Also my other carer is very good too, as she takes me out on socials to the gym and does my shopping. I am grateful to them. Thank you.
↩Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
Thank you so much for your kind words! We are delighted to hear that our team at Chiltern Healthcare has been able to provide exceptional care and support for you.
Going the extra mile is at the core of our philosophy, we take pride in providing quality care. Your appreciation means a lot to us. We will continue to be here for you whenever you need us. We are all one big family. Thank you again!
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Review from Dawn G (Daughter of Client) published on 2 August 2023 Submitted via Website•
Overall Experience
Amazing care was provided for my mum by the team at a very difficult time. They went above and beyond to look after Mum after a stay in hospital that left her bedridden. They were amazing. The dignity and care they showed to our mum
and us as a family was fantastic and I cannot thank them enough.
Amazing care was provided for my mum by the team at a very difficult time. They went above and beyond to look after Mum after a stay in hospital that left her bedridden. They were amazing. The dignity and care they showed to our mum
and us as a family was fantastic and I cannot thank them enough.
↩Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
It means the world to us that we could provide amazing care for your mum during such a difficult time. Our team goes above and beyond to ensure the well-being and comfort of our clients, we are delighted that we could make a positive impact.
The dignity and care we offer to both our clients and...
It means the world to us that we could provide amazing care for your mum during such a difficult time. Our team goes above and beyond to ensure the well-being and comfort of our clients, we are delighted that we could make a positive impact. The dignity and care we offer to both our clients and their families are essential aspects of our service. We will continue to maintain this level of commitment.
Thank you for trusting Chiltern Healthcare with your mum's care.
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Review from Stephen C (Son of Client) published on 1 August 2023 Submitted via Website•
Overall Experience
I would like to say a huge thank you to the team that cared for my mum. Sadly, it was only for a short while, but from the very first moment the south regional manager and her team entered the house, to the last time, I knew my mum was in the best care possible.
It is hard to put into words my...
I would like to say a huge thank you to the team that cared for my mum. Sadly, it was only for a short while, but from the very first moment the south regional manager and her team entered the house, to the last time, I knew my mum was in the best care possible. It is hard to put into words my gratitude towards all of the carers. In particular the regional manager, who was a breath of fresh air and had such positive energy; energy which my mum, despite being incredibly unwell, absorbed and returned! Seeing my mum's sharp wit back in the last days is something I will cherish and remember and this is in part due to the manager's approach and care. My mum was always treated with dignity and respect and that care was always shown not only to Mum, but our whole family. We knew that we could rely on the team and on several occasions the regional manager visited or called in her own time, which is a reflection on how much care we were all given.
Once again, I am eternally grateful for you all. Your care will always be remembered.
↩Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
Thank you for your heartfelt review! We are honoured to have been part of your mum's final days. Chiltern Healthcare are one of the market leaders in end-of-life care. Our experienced team are always here to help and go the extra mile during these challenging times.
We take pride in our...
Thank you for your heartfelt review! We are honoured to have been part of your mum's final days. Chiltern Healthcare are one of the market leaders in end-of-life care. Our experienced team are always here to help and go the extra mile during these challenging times. We take pride in our compassionate approach and are always here to help and go the extra mile when we can. Thank you for choosing Chiltern Healthcare to be part of your journey.
We are grateful for the trust your whole family placed in us. We'll always be here for you and your appreciation means the world to us.
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Review from Tanya S (Daughter of Client) published on 1 August 2023 Submitted via Website•
Overall Experience
The carers were amazing with our Mum even at difficult and testing times. Mum wouldn't have lived as long as she did without them. We couldn't have asked for better carers, they showed compassion, care and kindness and our family can't thank them enough.
The carers were amazing with our Mum even at difficult and testing times. Mum wouldn't have lived as long as she did without them. We couldn't have asked for better carers, they showed compassion, care and kindness and our family can't thank them enough.
↩Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
We deeply appreciate your kind review. Our carers are committed to providing exceptional care, even during difficult times. Your mum's well-being was our priority and we're glad to have made a positive impact. Your words of gratitude mean a lot to us and we will continue to show compassion, care...
We deeply appreciate your kind review. Our carers are committed to providing exceptional care, even during difficult times. Your mum's well-being was our priority and we're glad to have made a positive impact. Your words of gratitude mean a lot to us and we will continue to show compassion, care and kindness in our services. Thank you for choosing Chiltern Healthcare, we are here for your family whenever you need us.
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Review from Paula V (Great Great-Niece of Client) published on 31 July 2023 Submitted via Website•
Overall Experience
I honestly cannot thank the team for looking after my great uncle. They really showed my uncle how to be looked after in his last years of life.
He was always clean, fed and nothing was ever too much trouble for any of the team. Myself and my sister who looked after our uncle had previously come...
I honestly cannot thank the team for looking after my great uncle. They really showed my uncle how to be looked after in his last years of life. He was always clean, fed and nothing was ever too much trouble for any of the team. Myself and my sister who looked after our uncle had previously come across some poor care companies so we were very apprehensive but we couldn’t have found a better care team. Myself and my sister will be forever grateful for all that was done above and beyond for our uncle, in his last days they ensured he was never left alone and made him as comfortable as he could be. The communication was phenomenal and if there was ever any issue they would have it rectified within hours.
Forever grateful for this guys, thank you.
↩Reply from Sherry Bostan, Registered Manager at Chiltern Healthcare
Thank you for your kind words Paula. He was our uncle too and we loved him so very much. What a lovely pleasant man he was. Forever in our hearts. His picture you gave us is still in my sitting room. We will always cherish our relationship. Thank you so much for your support. You both made it easy for us all with your kind words and understanding. What a beautiful family. God bless you.
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Review from E C (Daughter of Client) published on 18 July 2023 Submitted via Website•
Overall Experience
The carers really bring out the best in Mum, when she feels low they help to bring up her spirits. They look after her with care and we are very grateful for their support. At the moment, Mum had all of her family around to support when needed but the additional help of the carers means we can...
The carers really bring out the best in Mum, when she feels low they help to bring up her spirits. They look after her with care and we are very grateful for their support. At the moment, Mum had all of her family around to support when needed but the additional help of the carers means we can still work and be there at times when she needs us. It really is invaluable.
↩Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
Chiltern Healthcare is dedicated to providing care with kindness and attentiveness, this is at the core of what we do. We greatly appreciate your positive review at Chiltern Healthcare. It brings us immense satisfaction to hear that our carers have been instrumental in bringing out the best in Mum,...
Chiltern Healthcare is dedicated to providing care with kindness and attentiveness, this is at the core of what we do. We greatly appreciate your positive review at Chiltern Healthcare. It brings us immense satisfaction to hear that our carers have been instrumental in bringing out the best in Mum, lifting her spirits during low moments and providing attentive care. We are grateful for the opportunity to support your mother, especially alongside the presence of your supportive family members. Your trust in our services is invaluable to us and we will continue to strive to provide reliable and compassionate care. Thank you for choosing Chiltern Healthcare as your care provider!
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Review from Hitesh K (Son of Client) published on 18 July 2023 Submitted via Website•
Overall Experience
My relative has three main carers. All three provide fantastic care and are treated as an extension of the family. Apart from the care they provide, they bring joy, laughter and life to my relative's day-to-day existence.
They are very understanding of my relative's needs and are very flexible in...
My relative has three main carers. All three provide fantastic care and are treated as an extension of the family. Apart from the care they provide, they bring joy, laughter and life to my relative's day-to-day existence. They are very understanding of my relative's needs and are very flexible in accommodating any changes.
They are a true testament to the profession and we are so lucky to have them.
↩Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
We are grateful for your kind words and thrilled to hear about the positive impact that the Chiltern Healthcare team has had on your relative's life. We believe that exceptional care goes beyond fulfilling basic needs. We strive to create a warm and inclusive environment where our carers become an...
We are grateful for your kind words and thrilled to hear about the positive impact that the Chiltern Healthcare team has had on your relative's life. We believe that exceptional care goes beyond fulfilling basic needs. We strive to create a warm and inclusive environment where our carers become an extension of the family. We are glad to hear that our carers have demonstrated a high level of understanding and flexibility, ensuring that any changes or adjustments are seamlessly accommodated. Your appreciation for our carers is truly humbling and we consider ourselves fortunate to have them as part of our team. They are a testament to the passion and dedication that defines their profession. We will continue to support them in delivering the highest standard of care to all our clients under Chiltern Healthcare's care.
Thank you for placing your trust in Chiltern Healthcare!
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Review from Easterbell A (Mother of Client) published on 18 July 2023 Submitted via Website•
Overall Experience
We are very satisfied with the care my son receives from his carer. My autistic son, who is 18 years, goes out with his carer after school and she is so caring and empathetic too. She treats him with dignity and respect and allows him to make choices.
They go shopping, go to play, go to the...
We are very satisfied with the care my son receives from his carer. My autistic son, who is 18 years, goes out with his carer after school and she is so caring and empathetic too. She treats him with dignity and respect and allows him to make choices.
They go shopping, go to play, go to the library or eat out sometimes. My son feels safe going out with her too.
↩Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
We truly appreciate your trust in our services and the positive impact our carer has had on your son's life. It is heartwarming to know that your son, who is autistic, receives such compassionate and empathetic support.
We understand the importance of treating individuals with dignity and respect,...
We truly appreciate your trust in our services and the positive impact our carer has had on your son's life. It is heartwarming to know that your son, who is autistic, receives such compassionate and empathetic support. We understand the importance of treating individuals with dignity and respect, we strive to create an environment where everyone feels valued and empowered. It's wonderful to hear that the carer allows your son to make choices, enabling him to express his preferences and maintain a sense of autonomy.
Providing opportunities for social engagement and exploration can greatly contribute to personal growth and overall well-being. Should you have any further feedback or need any assistance, please do not hesitate to reach out. We remain committed to providing exceptional care and support.
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Review from Bev L (Client / Service User) published on 17 July 2023 Submitted via Website•
Overall Experience
I have now had your carers for just going on 6 months now and I can honestly say that I could not have had better care, understanding and looking after. These particular carers that you have given me are so dedicated to their jobs and very conscious of my needs, happiness and moods.
Chilton...
I have now had your carers for just going on 6 months now and I can honestly say that I could not have had better care, understanding and looking after. These particular carers that you have given me are so dedicated to their jobs and very conscious of my needs, happiness and moods.
Chilton Healthcare has the most dedicated and caring people. Please give my carers a huge big thank you from me. I absolutely adore the interactions I have with them.
↩Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
We are delighted that our team at Chiltern Healthcare have been able to meet your needs and bring you happiness. It is our utmost priority to ensure that our team remains dedicated and attentive to your well-being, mood and overall comfort. Your satisfaction means the world to us and we're thrilled...
We are delighted that our team at Chiltern Healthcare have been able to meet your needs and bring you happiness. It is our utmost priority to ensure that our team remains dedicated and attentive to your well-being, mood and overall comfort. Your satisfaction means the world to us and we're thrilled to know that you have formed a special connection with your carers. At Chiltern Healthcare, our mission is to provide the highest standard of care and support, your feedback reaffirms that we are on the right track. We are truly grateful for the trust you have placed in us and for allowing us to be a part of your journey. Your satisfaction is our top priority and we are always here to listen and serve you and your family in the best possible way.
Thank you for your kind words and for choosing Chiltern Healthcare!
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Review from Sheillah M (Daughter of Client) published on 17 July 2023 Submitted via Website•
Overall Experience
Chiltern Healthcare is taking very good care of my father. Chiltern staff are all excellent and compassionate and you can see empathy from the body language to their verbal communication when they are caring.
Excellent healthcare agency/company.
Chiltern Healthcare is taking very good care of my father. Chiltern staff are all excellent and compassionate and you can see empathy from the body language to their verbal communication when they are caring.
Excellent healthcare agency/company.
↩Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
We are grateful for your recognition of Chiltern Healthcare as an excellent healthcare agency. Providing top-quality care and support is our utmost priority, we are constantly working to exceed expectations and improve the lives of those we serve.
We truly appreciate your kind words and are...
We are grateful for your recognition of Chiltern Healthcare as an excellent healthcare agency. Providing top-quality care and support is our utmost priority, we are constantly working to exceed expectations and improve the lives of those we serve. We truly appreciate your kind words and are thrilled to hear that we have been able to provide exceptional care for your father. Our team at Chiltern Healthcare are dedicated to ensuring the well-being and comfort of our clients, we are delighted to know that you have witnessed the excellence and compassion of our staff first-hand. Empathy is at the core of our approach and we strive to convey it through both non-verbal cues and effective communication.
Thank you so much for sharing your positive experience with Chiltern Healthcare!
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Review from Janet H (Wife of Client) published on 12 July 2023 Submitted via Website•
Overall Experience
Care has been provided since October 2022. I can highly recommend this care company, their carers are very professional, always happy and cheerful, carry out their duties thoroughly, nothing is too much trouble. My husband is treated with dignity and they really interact with him, not just carers...
Care has been provided since October 2022. I can highly recommend this care company, their carers are very professional, always happy and cheerful, carry out their duties thoroughly, nothing is too much trouble. My husband is treated with dignity and they really interact with him, not just carers but really caring, they also consider me. It’s so refreshing to know my husband is in good hands. A big thank you to all of you.
↩Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
Thank you so much for taking the time to share your wonderful review! We are absolutely thrilled to hear about your positive experience with Chiltern Healthcare.
We take great pride in providing exceptional care services and it brings us immense joy to know that our carers have been able to make...
Thank you so much for taking the time to share your wonderful review! We are absolutely thrilled to hear about your positive experience with Chiltern Healthcare. We take great pride in providing exceptional care services and it brings us immense joy to know that our carers have been able to make a positive impact on both your husband's life and your own. We firmly believe in treating every individual with dignity and respect and it warms our hearts to hear that our carers have not only been professional but also caring and attentive. Your feedback reassures us that we are on the right track and we will continue to go the extra mile to ensure that your husband receives the best possible care.
Once again, we sincerely thank you for your kind recommendation and for entrusting us with the care of your husband. It is truly an honour to be part of your lives and we are committed to maintaining the highest standards of care for you both.
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Review from S A (Mother of Client) published on 12 July 2023 Submitted via Website•
Overall Experience
This care agency has supported me like a family from the first day. Although it was challenging for them, the staff handled the care very patiently. They were able to make adjustments even on short notice.
I will continue with this care agency in future for support of my son.
This care agency has supported me like a family from the first day. Although it was challenging for them, the staff handled the care very patiently. They were able to make adjustments even on short notice.
I will continue with this care agency in future for support of my son.
↩Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
Thank you so much for taking the time to leave such a heartwarming review about your experience with Chiltern Healthcare. We are absolutely delighted to hear that we have been able to provide you and your son with the support you need and that you feel like a part of our family.
We are thrilled to...
Thank you so much for taking the time to leave such a heartwarming review about your experience with Chiltern Healthcare. We are absolutely delighted to hear that we have been able to provide you and your son with the support you need and that you feel like a part of our family. We are thrilled to know that our staff have demonstrated patience and dedication throughout your journey with us. We understand that every situation can present its own unique challenges and we are committed to adapting and providing the best care possible, even on short notice. Your trust in our ability to make adjustments when needed means a lot to us.
We greatly appreciate your decision to continue with Chiltern Healthcare in the future. If there is anything more we can do to further enhance our services or if you have any additional feedback to share, please don't hesitate to reach out to us. We are here to support you and your family every step of the way.
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Review from Mohamad M (Client / Service User) published on 10 July 2023 Submitted via Website•
Overall Experience
The best company with the kindest, compassionate staff. Following a stroke, I was unable to walk and I was making mistakes with my medication. Chiltern Healthcare sent me a nurse who organised my medication and looked after me every day until the day I could walk again. I thank God now I am able to...
The best company with the kindest, compassionate staff. Following a stroke, I was unable to walk and I was making mistakes with my medication. Chiltern Healthcare sent me a nurse who organised my medication and looked after me every day until the day I could walk again. I thank God now I am able to walk and no longer require the care, all thanks to the lovely staff and management at Chiltern Healthcare. I would highly recommend this company to anyone who needs care. God bless you all.
↩Reply from Samir, Registered Manager at Chiltern Healthcare
Chiltern Healthcare really appreciates your feedback. We take pride in having our own in-house nurses.
All our staff at Chiltern Healthcare are trained to ensure you are safe in your own home, especially when it comes to safe medication administration. We are always here to help and it was an honour being part of your recovery journey. Thank you for your kind words and five-star review!
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Review from Linda K (Wife of Client) published on 6 July 2023 Submitted via Website•
Overall Experience
The individual care staff who have come to help me with my husband in the mornings are all very good, competent and caring. I have had issues with some scheduling times but these have been resolved by the manager and her team. So overall, I am happy with Chiltern Healthcare. Thank you.
The individual care staff who have come to help me with my husband in the mornings are all very good, competent and caring. I have had issues with some scheduling times but these have been resolved by the manager and her team. So overall, I am happy with Chiltern Healthcare. Thank you.
↩Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
We are delighted to hear that the team has been very good, competent and caring in their support for your husband.
We understand that scheduling issues can sometimes arise and we apologise for any inconvenience this may have caused. However, we are glad to hear that our manager and the team were...
We are delighted to hear that the team has been very good, competent and caring in their support for your husband. We understand that scheduling issues can sometimes arise and we apologise for any inconvenience this may have caused. However, we are glad to hear that our manager and the team were able to resolve these issues for you. Our goal is always to provide a smooth and hassle-free experience for our clients and we appreciate your understanding and patience throughout the process. At Chiltern Healthcare, we strive to deliver personalised care that meets the unique needs of each individual and their family. We are committed to continuously improving our services and ensuring that our clients receive the highest quality of care.
Please do not hesitate to reach out if you have any further questions or concerns. We are here to support you and your husband every step of the way.
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Review from Pamela S (Wife of Client) published on 5 July 2023 Submitted via Website•
Overall Experience
The carers are all very nice and respectful they’re all very happy which is really nice, they ask if there’s anything else they can do before they leave. The times are sometimes hit and miss but otherwise very good.
The carers are all very nice and respectful they’re all very happy which is really nice, they ask if there’s anything else they can do before they leave. The times are sometimes hit and miss but otherwise very good.
↩Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
We are pleased to hear that the carers have been very nice, respectful and happy in their interactions with you and your husband. Their willingness to go the extra mile by asking if there is anything else they can do before leaving is greatly appreciated.
We apologise for any inconvenience this...
We are pleased to hear that the carers have been very nice, respectful and happy in their interactions with you and your husband. Their willingness to go the extra mile by asking if there is anything else they can do before leaving is greatly appreciated. We apologise for any inconvenience this may have caused, your feedback helps us identify areas for improvement and we genuinely appreciate your patience and understanding. At Chiltern Healthcare, our aim is to provide excellent care and support to our clients, your satisfaction is of utmost importance to us. We value your trust in our services and will continue striving to enhance the overall experience for you and all our clients.
If you have any specific concerns or further feedback, please don't hesitate to reach out to us anytime on our 24/7 landline number. We are here to listen and ensure that your needs are met to the best of our abilities.
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Review from Judith N (Mother of Client) published on 4 July 2023 Submitted via Website•
Overall Experience
It is with pleasure that I would like to thank Chiltern Healthcare for their hard work, flexibility, reliability and the overall care they have given my son.
He has been with Chiltern Healthcare for a year and 4 months now. From my own experience, I can highly recommend Chiltern to all of the...
It is with pleasure that I would like to thank Chiltern Healthcare for their hard work, flexibility, reliability and the overall care they have given my son. He has been with Chiltern Healthcare for a year and 4 months now. From my own experience, I can highly recommend Chiltern to all of the families who need professional, caring and reliable support. From the excellent management team to the wonderful staff they are all professional, amazing and delightful to offer this magnificent healthcare. I would like Chiltern to be aware about who one member of staff is, she is one of your valuable aides, the most caring person who always goes an extra mile making sure my son is safe, happy and settled. I can not thank Chiltern enough for allocating her to my son, we truly trust her and would like to be with her for long term.
Thank you for everything, you are an amazing healthcare agency in the community.
↩Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
Thank you so much for taking the time to share your heartfelt feedback about your experience with Chiltern Healthcare. We are delighted to hear that you are pleased with the hard work, flexibility, reliability and overall care provided to your son during his time with us.
Your kind recommendation...
Thank you so much for taking the time to share your heartfelt feedback about your experience with Chiltern Healthcare. We are delighted to hear that you are pleased with the hard work, flexibility, reliability and overall care provided to your son during his time with us. Your kind recommendation means a lot to us and we are grateful for your trust in our professional, caring and reliable support. We take pride in our excellent management team and the dedicated staff who consistently deliver exceptional service. At Chiltern Healthcare, our mission is to provide magnificent healthcare and make a positive difference in the lives of our clients. Your feedback reassures us that we are on the right track. Rest assured that we will continue to prioritise the well-being and satisfaction of your son and all our clients.
Thank you for choosing Chiltern Healthcare as your trusted healthcare agency in Milton Keynes.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from Sana A (Mother of Client) published on 30 June 2023 Submitted via Website•
Overall Experience
Very professional and helpful. The carer for my child is very understanding and attends to my child's needs with respect and care. They come on time and utilise the hours to maximise the support for me and my child. I am very happy and satisfied with the company.
Very professional and helpful. The carer for my child is very understanding and attends to my child's needs with respect and care. They come on time and utilise the hours to maximise the support for me and my child. I am very happy and satisfied with the company.
↩Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
Thank you so much for taking the time to leave us a wonderful five-star review! We greatly appreciate your kind words and are thrilled to hear that you had such a positive experience with us.
At Chiltern Healthcare, we strive to provide an exceptional service and create memorable experiences for...
Thank you so much for taking the time to leave us a wonderful five-star review! We greatly appreciate your kind words and are thrilled to hear that you had such a positive experience with us.
At Chiltern Healthcare, we strive to provide an exceptional service and create memorable experiences for our service users, it brings us joy and happiness to know that we succeeded in doing so for you. Your satisfaction is our top priority and your feedback serves as an inspiration for our team to continue delivering excellence.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Tanya C (Daughter of Client) published on 28 June 2023 Submitted via Website•
Overall Experience
The care and attention that my Mum and her partner receive from the ladies at Chiltern Healthcare is second to none. The attention for their wellbeing, the communication they have with myself and my brother along with the lovely nature of their approach to our concerns are always met with...
The care and attention that my Mum and her partner receive from the ladies at Chiltern Healthcare is second to none. The attention for their wellbeing, the communication they have with myself and my brother along with the lovely nature of their approach to our concerns are always met with understanding.
The care manager is always there to reassure us and never hesitates to go above and beyond to make sure everything is covered in a caring but professional way. We can't thank them enough.
↩Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
Thank you so much for taking the time to write such a heartfelt, five-star review for Chiltern Healthcare! We're incredibly grateful for your kind words and are delighted to hear that your mum and her partner receive exceptional care and attention from Chiltern Healthcare.
Our care managers are...
Thank you so much for taking the time to write such a heartfelt, five-star review for Chiltern Healthcare! We're incredibly grateful for your kind words and are delighted to hear that your mum and her partner receive exceptional care and attention from Chiltern Healthcare. Our care managers are dedicated to ensuring that your family's needs are met, we are thrilled to hear that their reassurance and willingness to go above and beyond have provided you with peace of mind. Going the extra mile is part of our commitment to delivering exceptional care and we're grateful for the trust you have placed in us.
Thank you once again for your heartfelt review.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 February 2023
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (5)
Tracey AmphlettJob Title ManagerJoined 2019
Meet Tracey! With her unwavering compassion and dedication, she has been an invaluable member of our team for four incredible years. Starting from...
Meet Tracey! With her unwavering compassion and dedication, she has been an invaluable member of our team for four incredible years. Starting from the field, Tracey has worked her way up to the esteemed position of manager, proving her exceptional skills and commitment every step of the way.
What sets Tracey apart is her genuine empathy and first-hand experience in the field. She understands the unique challenges and requirements of providing exceptional care. With her keen eye for detail, she effortlessly identifies all the necessary equipment to ensure your safety and well-being. You can rest easy knowing that Tracey will leave no stone unturned in delivering care that exceeds your expectations.
Tracey will always go above and beyond to make your healthcare journey a seamless one. Whether it's ordering vital equipment or assisting you with your healthcare package, she takes charge to ensure your needs are met with utmost care and professionalism.
Seynab AliJob Title North Regional ManagerJoined 2016
Meet Seynab Ali!
A remarkable individual who has been an integral part of Chiltern Healthcare since 2017. Starting as one of the first carers to...
Meet Seynab Ali!
A remarkable individual who has been an integral part of Chiltern Healthcare since 2017. Starting as one of the first carers to join the company, Seynab has demonstrated unwavering dedication and a strong work ethic that has propelled her to her current position as the Regional manager for the North of Milton Keynes at Chiltern Healthcare.
Her journey from a carer to a managerial role is a testament to her hard work, determination, and tireless efforts.
With Seynab Ali at the helm, you can rest assured that your loved ones will receive the utmost care and attention they deserve. Her wealth of experience and her genuine dedication to making a positive impact in the lives of those she serves make her an invaluable asset to Chiltern Healthcare.
Lina BegumJob Title South Regional ManagerJoined 2017
Meet Lina!
From a dedicated carer to a remarkable leader, Lina has journeyed with us from the very beginning. With her compassionate heart and...
Meet Lina!
From a dedicated carer to a remarkable leader, Lina has journeyed with us from the very beginning. With her compassionate heart and unwavering dedication, she has become an invaluable member of our Chiltern Healthcare family.
With a wealth of experience in end-of-life palliative care, Lina brings a unique understanding and sensitivity to our team. Her sharp eye for detail guarantees that no task goes unnoticed, ensuring that all necessary care and support are provided with precision.
Lina's commitment to providing exceptional care shines through in her impressive collection of 5-star reviews on Google from her clients. She consistently goes above and beyond to ensure all clients receive the utmost support and is always willing to take that extra step to make a positive difference.
As our South Team Leader at Chiltern Healthcare, we couldn't be prouder to have Lina on board.
Dawne WilliamsJob Title Medication Management/Senior CarerJoined 2019
Meet Dawne!
Dawne has risen through the ranks to become an invaluable member of our medication management team.
As the medication ordering guru,...
Meet Dawne!
Dawne has risen through the ranks to become an invaluable member of our medication management team.
As the medication ordering guru, Dawne plays a crucial role in ensuring that none of our clients ever run out of their vital medications. Working closely with all our carers, Dawne meticulously coordinates medication orders to prevent any potential disruptions.
Her unwavering attention to detail is of utmost importance, as running out of medication could lead to serious repercussions. It's Dawne's patience, diligence and expertise that make her an asset in this role at Chiltern Healthcare.
With a string of glowing 5-star reviews, Dawne has earned a well-deserved reputation for her exceptional compassion and willingness to go the extra mile. Starting her journey as a carer on her trusty motorbike, Dawne's commitment to delivering exceptional care to her clients, regardless of weather conditions, has propelled her to the vital role she holds today.
Chiltern Healthcare is proud to have Dawne on our team, making a real difference in the lives of the clients we serve.
Sarah MandhuJob Title Care Plan and Risk Assessor ManagerJoined 2022
Meet Sarah!
The warm and welcoming face of Chiltern Healthcare! As our dedicated pre-assessor, Sarah will be your first point of contact when...
Meet Sarah!
The warm and welcoming face of Chiltern Healthcare! As our dedicated pre-assessor, Sarah will be your first point of contact when booking in for an assessment.
With an impressive 9 years of experience in the healthcare sector, Sarah brings a wealth of knowledge and expertise to the table. Her passion lies in assisting and supporting our clients. She has already positively impacted the lives of over 100+ individuals.
From ordering hospital beds and slide sheets to referring occupational therapists and District Nurses, Sarah goes above and beyond to identify ways to help those in need. Her attention to detail and addressing various needs is truly commendable.
You will be able to work closely with Sarah to tailor a person-centred care plan that suits you, or your loved one's.
With Sarah by your side, you can rest assured that you'll receive the compassionate care and attention you deserve throughout your journey with Chiltern Healthcare.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Chiltern Healthcare to verify any information. View our terms and conditions. Chiltern Healthcare has an Enhanced Service -what an Enhanced Service includes.
