What Type of Services does CompKey Healthcare Ltd offer?

CompKey Healthcare Ltd offers Home Care.

CompKey Healthcare Ltd, Fourways Community Centre, 116 Stevenson Road, Norwich, Norfolk NR5 8TN

CompKey Healthcare Ltd

Fourways Community Centre, 116 Stevenson Road, Norwich NR5 8TN

8.5 4 Reviews

Care Provided

Contract Durations

Ongoing / Long Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)

Personal Care Services

Washing & Dressing

Other Care Provided

Dementia
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment

Review from Adrian F (Son of Client) published on 23 June 2025 Submitted via Website • Report

Overall Experience

I would very much like to express my appreciation and gratitude to the Manager and Carer's at Compkey. The time and patience spent in caring for my Mother was excellent. On one occasion the Manager personally attended my Mother during an emergency, quickly resolving a distressing situation. I found

them to be open and responsive to my Mother's complex needs.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Molly B (Client) published on 24 June 2024 Submitted via Website • Report

Overall Experience

I have been receiving care provisions from Compkey for the last two years now, and this review is my way of thanking them for the kindness, thoughtfulness, and expertise of their staff and management.
You might think that Compkey is a curious name. It's nothing to do with computers or keyboards, it

stands for "compassion is key." This is reflected in the dedication of everyone I have come across in the organisation.
These are hard times for the care industry, and the job that care workers do is far from an easy one. So I am very happy to pay tribute to the work they do for me. Thank you for this opportunity.

Reply from Gibbs Moyo, Manager at CompKey Healthcare Ltd

On behalf of the Compkey staff, thank you very much for your consideration and appreciation of our compassionate care. We are committed to providing our service users the best care we can.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Karen M (Daughter-in-law of Client) published on 12 June 2022 Submitted via Website • Report

Overall Experience

Such a caring and responsive home care provider. So glad we had the support of the manager and wonderful care staff assigned to my father-in-law during a very sad, stressful/chaotic time for us all as a family with Dad’s Alzheimer’s reaching a point where he needs 24-hour care to keep him safe.
The

staff at CompKey Healthcare responded to his individual support needs, helping us through the weeks until a suitable care home placement was available. Such a relief to find that the same care staff were willing to cover Dad’s 24-hour care needs between them, getting to know him, building up trust and reducing the confusion and stress he felt at having someone in his home/with him all the time.
Both management and care staff put Dad’s needs and preferences first (e.g. supplying an all-male care team). He was treated with kindness, dignity and respect at all times, regardless of his changing needs and level of insight into his illness.
The staff are wonderful and we are sincerely grateful to them.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Susan D (Daughter of Client) published on 6 September 2021 Submitted via Website • Report

Overall Experience

We express our thanks and appreciation to all the team of care professionals who supported our Mum during an extremely difficult time. They provided a vital service which was excellent. The care was reliable and provided when needed. Support was given with understanding, compassion and respect. The

team were friendly and had an attitude which showed a true passion for the work they do. I thank them on behalf of my Mum and all her family.

Reply from Gibbs Humphrey Moyo, Manager at CompKey Healthcare Ltd

Thank you very much Susan. At CompKey we strive to do the best under the Philosophy that when we enter a service user's home we are Home. This enables us to provide person-centred care made for each different individual, unlike institutional care. We are best when we communicate compassionate care.
We believe that every task we carry out on behalf of our service we are expressing empathy, kindness, gentleness and our integrity as an organisation. Thank you for recognising who we are and what we stand for in terms of values and principles. "Compassionate Care is our Duty."