- Home Care Providers
- Home Care Providers in England
- Home Care Providers in South East England
- Home Care Providers in Surrey
- Home Care Providers in Waverley Area
- Home Care Providers in Godalming
- Home Instead Godalming, Haslemere, Cranleigh, Petworth, Pulborough and Billingshurst






Home Instead (Godalming) offers high-quality home care and live-in care services in Waverley such as Godalming, Cranleigh, Haslemere and parts of West Sussex such as Billingshurst, Pulborough, Petworth and the surrounding areas.
Focused on companionship care and home help, staff can ensure family members get the time and attention they deserve.
Home Instead use a matching system so that clients will have a CARE Pro with the same interests and...
Care Provided by Home Instead Godalming, Haslemere, Cranleigh, Petworth, Pulborough and Billingshurst
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £40.50 - £41.50
- Weekly Live-in Care Fees: £265 - £305
Bank holiday rates are charged at double the weekday rate, we observe the recognised public holidays, Easter Sunday and charge bank holiday rates from 17:00hrs on Christmas Eve and New Year’s Eve.
Contact Home Instead Godalming, Haslemere, Cranleigh, Petworth, Pulborough and Billingshurst to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) - NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Home Instead
- Private Owned
Person in charge
- Sarah Daly (Registered Care Manager)
Home Instead Godalming, Haslemere, Cranleigh, Petworth, Pulborough and Billingshurst Reviews (35)
Home Instead Godalming, Haslemere, Cranleigh, Petworth, Pulborough and Billingshurst has a Review Score of 9.5 (9.483) out of 10, based on 11 reviews in the last 2 years.
Over all time Home Instead Godalming, Haslemere, Cranleigh, Petworth, Pulborough and Billingshurst has 35 reviews.
Amazing company and carers. Home Instead (Godalming) looked after my mum after she had a stroke and needed help with her personal care. She was always treated with dignity, respect and the carers were matched perfectly as there was plenty of talk about during their visits.
Dear Angela, thank you very much for the kind words. It was a pleasure to be able to look after your mum.
Our experience with Home Instead has been extremely positive. The manager met me and took a lot of time and care in understanding my mother's needs before then meeting my mum. I felt reassured by the level of due diligence undertaken. The ladies looking after Mum were caring, friendly, punctual and professional.
Thank you very much for using our services. It was a pleasure to look after your lovely mum, Andrea.
Home Instead Godalming provided care for my father while he was with us over the Christmas holiday - another branch of Home Instead provide his care when he is in his own home. I couldn't fault the quality of care and professionalism. The carers were exceptional. Nothing was too much trouble and they did everything with a smile, fitting in perfectly. My father was delighted and really enjoyed them helping him. It made Christmas that bit more special as we didn't have to worry.
I habe no hesitation in recommending your organisation.
Very reliable companionship/dementia care, also very flexible.
They have had a good rapport and way with my husband.
They seem to be able to help with anything.
The carers have been excellent with Mum, taking her out each day to National Trust properties, singing classes, indoor cricket and general visits to the shops, which she has thoroughly enjoyed.
It is a pleasure to look after your lovely mum.
We all enjoy her company and her sense of humour. It is very rewarding to know that she is safe and having fun with our help during the day. Thank you very much for using our services. Andrea.
The Home Instead team based at Ash House, Elstead have been first-rate. The quality of care and the sensitive manner in which it has been provided has exceeded our expectations and we would give a 10+ rating if possible. The team have gone the extra mile as care needs increased and the genuine ‘care’ shown has been impressive and a source of great reassurance. Highly recommended.
My mother is very happy with the carers Home Instead have chosen for her. They are reliable, efficient but kind and friendly. We feel that they make mother feel valued as a human being, not "just" a client and they have been matched well with my mother's personality and interests. It is a relief to us to be able to trust the service mother receives and that if any problems arise, we will be put in the picture immediately. We express our thanks to the carers and administrative managers of Home Instead.
Since using Home Instead Care, I have been extremely happy and pleased with their service.
I have lovely and efficient Caregivers, whom I am so lucky to have found.
I feel completely at ease with the Caregivers and staff.
I cannot fault the care my father in law received. His carer was always on time and nothing was to much trouble.
Finding a care agency which inspires confidence can be difficult and I was delighted to find Home Instead.
The manager took a close and personal interest in trying to accommodate my mother's needs and successfully matched my mother with a very pleasant and professional caregiver.
I would not hesitate to recommend Home instead.
Thank you very much for your kind words.
It was a pleasure to get to know your mum and help her as much as we could.
We wish her all the Best in the future.
Kind regards, Andrea
My elderly parents-in-law (85 and 90) have been using Home Instead for regular daily support; cooking a hot meal and general household support very successfully. Unfortunately, my father-in-law had a fall and needed immediate full-time care. I telephoned the office to see if they could help and a carer whom they knew was with them in 30 minutes. They then provided care for the next 48 hours until we had a more permanent solution in place. This was done with no fuss and was achieved in a seamless fashion and within a very short time I could hand over to professional carers who I was very confident to leave in charge. They really were fantastic; from all the office staff to the carers. I wouldn't hesitate to recommend to anyone in need of help.
Thank you very much for the lovely review. I am pleased that the family is satisfied with our services.
We always aim to provide the best possible care and put the visits in place as fast as we can.
At first, I must admit that I was rather reluctant to participate in companionship from Home Instead, as I consider myself very independent - even at 92. I was persuaded by my daughter! However, I have really enjoyed our conversations and outings locally - to my surprise!
Thank you very much for your nice review, Audrey. I am really pleased you are satisfied with our services.
I have been extremely impressed with the service provided by Home Instead. From the outset, they have been very professional, understanding and kind. My mother is now happily receiving support twice a week and thoroughly enjoying the company. I would not hesitate to recommend Home Instead to others.
Thank You so much for your review Victoria, I shall pass your kind words on to our CAREGiver.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 July 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Home Instead Godalming, Haslemere, Cranleigh, Petworth, Pulborough and Billingshurst.
Awards / Recognitions (9)
- Recipient: Home InsteadDate: Friday 30 May 2025
- Recipient: Home InsteadDate: Friday 31 May 2024
- Recipient: Home InsteadDate: Wednesday 31 May 2023
Meet the Team (12)
Everyone that knows Sarah, knows that she pours her heart and soul into the franchise and it certainly pays off.
Chris is just as passionate as Sarah about increasing the world's capacity to care and he is always willing to lend a listening ear or a willingness to help.
Amanda has a passion for improving and maintaining our client's quality of life in their own homes, supporting them in all aspects of their everyday lives, which has driven her to be more and more involved with the compliance side of our services
Emma finds it extremely rewarding when she makes a perfect match between Care Pro and the client, knowing that both Care Pro and the client are happy.
Sandra loves meeting new clients and making them laugh
Viktoria loves working in a passionate and dedicated team that strives to offer the best services to our clients.
Marisa looks after our Care Professionals and Clients.
Rich was a Care Professional with us for over 2 years. Before working for Home Instead, he was a graphic designer for over 20 years and has come into the office to run our Advertising and Social Media campaigns. He loves his football and still tries to play 5-a-side. In June 2025, he became our Digital Marketing Officer
Debs has years of experience in care, so she is the perfect person to look after the Live-in carers for our 3 offices. She looks after all things Live-in across Guildford & Woking, Godalming, Elmbridge & East Spelthorne.
Carole is our Multisite Recruiter working alongside Helen, and she is helping find the next Care Professionals in the 3 areas we cover. We have offices in Guildford & Woking, Godalming and Elmbridge & East Spelthorne.
Cassidy was a vital part of the Care Team. She helps look after all our Care Professionals and Clients. She has now taken on the Community Engagement Officer role, as her friendly and bubbly personality will benefit the local community, which we are looking to help and support.
Helen is our Multisite Recruitment Officer, making sure we have enough Care Professionals to look after our fantastic clients.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead Godalming, Haslemere, Cranleigh, Petworth, Pulborough and Billingshurst to verify any information. View our terms and conditions. Home Instead Godalming, Haslemere, Cranleigh, Petworth, Pulborough and Billingshurst has an Enhanced Service - more info.