Committed2Care Ltd

Albert House, Unit 15, Pebble Close, Tamworth B77 4RD
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9.9 28 Reviews
  • Committed2Care Ltd, Tamworth
Committed2Care was established by an active Registered Adult Nurse of over 25 years with senior experience in both Acute & District Nursing care.

The company was founded based on a desire to utilise this experience and expertise to offer the absolute highest level of care. This was recognised by C2C being awarded a rating of “outstanding” for the category of ‘caring’, and an overall rating of “Good” by the CQC in the first 3 years of establishment (April 2019).

With a hands on approach, the management take on caring responsibilities alongside members of their handpicked team, ensuring clients always benefit from the expertise of a professional and compassionate team of carers. Person centred care is paramount

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £29.75 – £31.35
  • Weekly Live-in Care Fees: £800 – £1600

Fees vary on CHC, Social funding, advised on enquiry

These prices are only a guideline, please contact Committed2Care Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Committed2Care Ltd

Person in charge

  • Louise Sweet (Manager)

Committed2Care Ltd Reviews (28)

Total of 28, showing 1-20
9.9

Committed2Care Ltd has a Review Score of 9.9 (9.886) out of 10, based on 21 reviews in the last 2 years. Over all time Committed2Care Ltd has 28 reviews.

Overall Experience

  • 25
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  • 2

Date Published

28
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Review from N B (Son of Client) published on 11 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care afforded from the C2C Team is second to none, it feels like family members are caring for my Dad as each and everyone treats him with the utmost care and compassion and I couldn't recommend this Provider highly enough !!

Reply from Louise Sweet, Office Manager at Committed2Care Ltd

Well done all great team of carers dedicated to care fantastic feedback xx

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Review from P C (Son of Client) published on 2 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Committed 2 Care was the only care company that my mother appreciated. My mother was a difficult client for any company to deal with both socially and physically but they always got it right (although some more than others).
Together with a particular staff member and crew in the office and carers
making the visits I can say that they all rank very highly in the eyes of my mother (now deceased) and family members.

Reply from Louise Sweet, Office Manager at Committed2Care Ltd

Great feedback , RIP always above and beyond care

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Review from Julie B (Daughter of Client) published on 13 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have used Committed2Care services for about 9 months. The team have been brilliant and allowed my father extra time in his home whilst we have all come to terms with living with Alzheimer's. Without their support and understanding this would have been a very difficult time for us as a family and
their attentiveness towards him has been outstanding. His main care giver was amazing - she has kept him grounded and comforted in times of confusion.
Many thanks for all your assistance - Finding Committed2Care and employing your services was the best thing we could have done.

Reply from Louise Sweet, Office Manager at Committed2Care Ltd

Another great review thankyou great Team lots of luck to your father hope he has settled into his new home

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Review from DAVID S (Son of Client) published on 7 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

To committed to care.


I want to express our gratitude for how you cared for our late mother. From the day we enquired right through the whole time, you were all amazing, and as mom came towards the end of her life, a special mention to mom's regular carers, all of them were amazing however we have

to mention specifically, The carers who were nothing short of amazing angels. Not only caring for mom in her last few days with absolute care, compassion and developing a beautiful relationship with our mother, but supporting us as a family. They are an absolute credit to your organisation, and as a company, I couldn't recommend you enough. You hear a lot of horror stories about community care companies. Well, this is not the case with Committed to Care. From Mom's children, please accept this. Thank you for doing such an amazing job, and please continue the amazing work you all do. Thank you so much again to all staff at committed to care.

Reply from Louise Sweet, Office Manager at Committed2Care Ltd

another wonderful review , RIP lovely lady it was a pleasure to care for you so close to our hearts

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Review from Kate C (Wife of Client) published on 7 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service, always friendly and caring staff. The team that care for my husband are amazing and very well trained. His face lights up when they arrive. As someone who works and cares, I have to have a routine, and Committed2Care are amazing at sticking to the time slots allocated so I know where
I am when it comes to planning. I am confident when I am not around, my husband is in very safe hands.

Reply from Louise Sweet, Office Manager at Committed2Care Ltd

Wonderful feedback, this will certainly be passed on to all. He is very well liked by all and a pleasure to care for.

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Review from I S (Nephew of Client) published on 11 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Was made aware of Committed2Care, having experienced "issues" with the service we were using.
Can only say I regret not using them before, simply excellent, staff communities, caring and very kind & helpful.
Long may this continue.

Reply from Louise Sweet, Office Manager at Committed2Care Ltd

Great feedback and kind words.

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Review from H V (Daughter of Client) published on 11 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When it became apparent in 2020 that our Mum needed care to enable her to stay in her own home, I looked for suitable care agencies online, chose Committed2Care and couldn't have made a better choice. The care our mum received over the years was truly outstanding and Committed2Care was able to accommodate
her changing needs with tender, loving care. I truly believe that our amazing mum achieved her 100th birthday due to Committed2Care's care. I always knew that mum was in safe hands and nothing phased the carers - they were always cheerful, friendly and interested in mum who looked forward to the calls and built up a rapport with her regular carers who knew what she liked to eat and which clothes she liked to wear. The carers adapted as mum's needs changed and would contact me with any concerns. Mum couldn't have had better care during her last few weeks and we will always be very grateful for the love and compassion shown to mum and her family during that difficult time. Thank you.

Reply from Louise Sweet, Office Manager at Committed2Care Ltd

Wonderful feedback. Mum will always have a place in out hearts.

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Review from S S (Daughter of Client) published on 6 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Committed2Care cared for both of my parents in their final years. I could not recommend them more highly. They treated them both with respect and compassion.
The staff are reliable, kind and friendly. Office staff do their best to accommodate the patient's changing needs, e.g. altering call times to
fit around external medical appointments etc. Nothing was ever too much trouble. The carers are worth their weight in gold and gave us all peace of mind. A-star from me!

Reply from Louise Sweet, Office Manager at Committed2Care Ltd

Great feedback, wonderful to hear, thank you so much for the feedback, this will be passed on to team Tamworth.

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Review from P T (Mother of Client) published on 5 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Whilst I was on holiday earlier this month, my daughter became ill during the night and was in a mess. She tried to get out of bed to get the soiled bedding off but slipped and ended up on the floor where she spent the night. Early the next morning she called her usual carer, not knowing if she was
on duty or not. That carer came straight round to help her and whilst she was there another carer arrived and they cleaned and changed the bed and showered her and put her back to bed to rest. I can't thank them enough for what they did, they are truly caring individuals.

Reply from Louise Sweet, Office Manager at Committed2Care Ltd

Great work and kindness given to one of our young service users, above and beyond care provided.

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Review from Gina G (Daughter-in-law of Client) published on 4 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We used C2C for the care of my father-in-law, he was housebound and in quite poor health in the latter years but his carers were absolutely lovely and tended to all his needs at all times. For any issues, I had a message to notify me of them and we'd liaise very well at all times. A great care company
that I'd recommend to anyone who needs a loved one to be cared for.

Reply from Louise Sweet, Office Manager at Committed2Care Ltd

Fab feedback lovely gent and family, it was a pleasure.

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Review from Andrew J (Son of Client) published on 4 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Commted2care has been a real breath of fresh air for my Mother, the staff is first and foremost Caring, professional, friendly, and talkative, and keeps me informed on my mother's well-being, both physical and mental.
Mom loves them as well. They are patient with my mother as she can be, but not the
most helpful client in the mornings at times.
Overall, I would highly recommend Commited2Care if you are looking for a care agency for loved ones.

Reply from Louise Sweet, Office Manager at Committed2Care Ltd

Great work team well done this is why we work as hard as we do lovely words.

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Review from Fay C (Niece of Client) published on 6 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely outstanding care company! From the management to all the carers. When going through such a difficult and upsetting time, these girls have made it so much better with the care they have given. They come with all smiles to brighten my aunt's day and are a very thoughtful team. The level of
care is amazing. Thank you all so much for what you do.

Reply from Louise Sweet, Office Manager at Committed2Care Ltd

Another fantastic review, well done all carers for your love and care.

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Review from Paul R (Son of Client) published on 22 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service. Best care provider in the area, so impressed. All the staff go the extra mile. Very professional and very supportive, angels to my mum through Alzheimer's. Committed2Care Ltd are very professional in the requirements for my mum, liaising with NHS staff.

Reply from Louise Sweet, Office Manager at Committed2Care Ltd

Wow, wonderful feedback. Well done each and every member of C2C staff.

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Review from James S (Husband of Client) published on 9 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding commitment to my wife; caring, funny, courteous and knowledgeable, they showed tremendous dignity towards the whole family. Without a doubt a credit to the care industry.

Reply from Louise Sweet, Office Manager at Committed2Care Ltd

Fantastic feedback, well done team, great work, lovely to hear.

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Review from I B (Friend of Client) published on 29 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Committed2Care are always professional and really seem to care about their clients. Enquiries are always handled promptly. The carers worked well with other care professionals and always went the extra mile. Very happy with the service they provided.

Reply from Louise Sweet, Office Manager at Committed2Care Ltd

Wonderful feedback again, well done all. Thanks to each of you at Committed2Care, the best team.

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Review from C S (Daughter of Client) published on 27 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Initially very satisfied with care. However, was given only a month's notice that I had to look for new carers as Committed2Care were to concentrate on Tamworth and didn't have the staff to cover Burton.
I have since heard that several of the Burton staff have left as they were being asked to travel
some distance for their shifts.
Happy with the staff. Unhappy with the management.

Reply from Louise Sweet, Office Manager at Committed2Care Ltd

Thanks for feedback, but it appears you have given a poor review based on hearsay rather than facts. The information you have is incorrect. C2C are well established within Tamworth, as such, no focus is needed but C2C never compromise standards. After meetings with staff over revised availability and other issues it meant we had to hand packages back in line with CQC guidance or be prepared to provide substandard care at weekends as revised availability would have left calls uncovered, cut short or times changed which is not in anyone’s best interest.
Revised staff availabilities resulted in C2C handing packages back, but staff were advised that shifts would be available in either the reduced Burton area or Tamworth that would better suit their revised weekend availability.
We apologise for the upset but feel safe delivery of care is absolute priority and feel this is actually good management. Should you wish to discuss to allow a balanced view, please feel free to call.

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Review from D H (Daughter of Client) published on 25 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good, honest and caring staff. Very pleased with the care given and the communication is so good. Timings vary on occasion, but all sessions are covered without rushing and they leave the home clean and tidy.

Reply from Louise Sweet, Office Manager at Committed2Care Ltd

Well done team, wonderful feedback. That's what C2C is all about, great work.

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Review from Nicki J (Daughter of Client) published on 20 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is difficult to express my profound admiration for the care, attention and love given to my mom during her final months.
The care provided was of the very highest standard. Mom was cared for in a loving way, which truly meant a great deal. I always found the owner to be very professional and genuine
person who is very passionate and considerate about the care they provide. Each member of the team is so friendly and caring, you were made to feel like family. They always made time to talk and answer any questions you asked. Nothing was ever too much trouble.
They were extremely efficient and punctual, providing a high standard of care which was always provided with careful consideration of the needs of the patient and the family. We thank you from the bottom of our hearts for everything that you did for our mom and for all of the support that you gave to us as a family. Tamworth is truly blessed to have such a fantastic company and we would highly recommend it to anyone.

Reply from Louise Sweet, Office Manager at Committed2Care Ltd

Great work all! Carers made to feel like family means the world as we are a family-run company. Well done all.

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Review from Lee J (Son of Client) published on 20 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wow! What an amazing company. They provided outstanding care for my mom and also helped with lots of support for the family when we had so many worries and questions. With such considerate care, nothing was ever too much trouble and my mom felt loved by all the staff. They were all so kind, patient
and friendly. The experience of having a loved one declining before your very eyes was so difficult and devastating, but having Committed2Care beside us every step of the way was invaluable. We will always be eternally grateful.

Reply from Louise Sweet, Office Manager at Committed2Care Ltd

Wonderful feedback, well done Team Tamworth Committed2Care - great carers.

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Review from Allan B (Son of Client) published on 5 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Committed2Care provided excellent care for my mother. The staff were all kind and caring.

Reply from Louise Sweet, Office Manager at Committed2Care Ltd

Brilliant feedback, thank you, means a lot, well done team.

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Current Review Score: 9.9 (9.886)

Overview of Review Score

The Review Score of 9.9 (9.886) out of 10 for Committed2Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.886 for Committed2Care Ltd is calculated as follows: ( (115 Excellents x 5) + (6 Goods x 4) + (2 Very Poors x 1) ) ÷ 123 Ratings = 4.886

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Committed2Care Ltd is based on 20 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Apr 2019

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

Meet the Team (4)

Kerry

Kerry Clifford

Job Title: Owner

Joined: 2017

An active Registered Adult Nurse of over 25 years with senior experience in both Acute & District Nursing care. Kerry has a degree in palliative and end-of-life care, and additional Qualifications in Medication Management, Tissue Viability, and Diabetes.


Kerry founded the company based on a desire to utilize her experience and expertise to offer the absolute highest level of care. This was recognized by C2C being awarded a rating of “outstanding” for the category of ‘caring’, and an overall rating of “Good” by the CQC in the first 3 years of establishment. Kerry oversees the operational and strategic development of the company as well as actively caring for service users herself.

Louise

Louise Hunt

Job Title: Office Manager/Acting Registered Manager

Joined: 2019

Louise is highly skilled in the day-to-day operational management of the company. She has a background in care and in roles that require excellent organisation skills. Louise oversees most of the administrative aspects of Committed2Care and is an excellent point of contact for the whole team.

Kerry

Kerry Watson

Job Title: Care Co-Ordinator

Joined: 2019

Highly skilled senior carer / co-ordinator

Sarah

Sarah Taylor

Job Title: Training Lead

Joined: 2021

Sarah is highly skilled in domiciliary care consisting of End Of Life, Manual Handling and all aspects of induction training. She has 20 years of care experience and has just completed her level 3 in health and social care. She leads inductions for new staff and assists them in their shadowing before signing them off once competent.

Frequently Asked Questions about Committed2Care Ltd

What Type of Services does Committed2Care Ltd offer?

Committed2Care Ltd offers Home Care.

How many Carers does Committed2Care Ltd employ?

Committed2Care Ltd employs 62 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Committed2Care Ltd to verify any information. View our terms and conditions. Committed2Care Ltd has an Enhanced Service - more info.