Townfield Home Care is a local family company with offices in Rossendale and Great Harwood, They offer a wide range of care and can tailor make a care package to anyone’s needs - for 30 mins a week to 24 hour care.
Established in 1991, Townfield Home Care has been providing high quality home care for over 30 years. It is a preferred provider with Lancashire County Council and is...
Townfield Home Care is a local family company with offices in Rossendale and Great Harwood, They offer a wide range of care and can tailor make a care package to anyone’s needs - for 30 mins a week to 24 hour care.
Established in 1991, Townfield Home Care has been providing high quality home care for over 30 years. It is a preferred provider with Lancashire County Council and is proud to be fully compliant with the Care Quality Commission.
All staff are professionally trained to a high standard, are fully insured and have undergone both a DBS and a background check.
All staff are trained in: Dementia, Moving and handling, Health and Safety, Medication, Basic Life Support, Documentation & Record Keeping, Data Protection including GDPR, Equality & Diversity, Fire Awareness, Fluid & Nutrition, Food Hygiene, Mental Capacity & DoLS Infection Control, Learning Disabilities, Person Centred Care, Coshh Safeguarding, Autism Awareness, Lone Worker, Positive Behaviour Support, Pressure Ulcer Risk, Catheter, Convene & Stoma... plus many more.
Call the team for advice or to see availability in your area.
Care Provided by Townfield Home Care - Rossendale & Burnley
Types of Home Care
Visiting Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£24.50 - £25
Contact Townfield Home Care - Rossendale & Burnley to get a personalised quote:
The price(s) shown are provided by the agency. Contact Townfield Home Care - Rossendale & Burnley for full pricing details and T&Cs.
Townfield Home Care - Rossendale & Burnley has a Review Score of 9.4 (9.379) out of 10, based on 6 reviews in the last 2 years. Over all time Townfield Home Care - Rossendale & Burnley has 7 reviews.
Reviewer Connection to Townfield Home Care - Rossendale & Burnley
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Showing 7 reviews matching selected criteria
Review from Neil S (Nephew of Client) published on 24 July 2026 Submitted via Website•
Overall Experience
Its hard to know where to start with the help and support of my uncle. The staff are so patient with my uncle. They even call back if he isn't home to give him his medication. They support with doctor and hospital appointments when necessary. I have met 4-5 of Derek's carers and they are all very...
Its hard to know where to start with the help and support of my uncle. The staff are so patient with my uncle. They even call back if he isn't home to give him his medication. They support with doctor and hospital appointments when necessary. I have met 4-5 of Derek's carers and they are all very kind and supportive. The manager Vickie. Wow! She is so helpful. I have called into the office with an hour's notice and she sat and helped with further care needs. The kindness of the whole care team is very reassuring and it's lovely to have such a team looking after a relative.
↩Reply from Michael Timmins, Managing Director at Townfield Home Care - Rossendale & Burnley
Thanks you so much for the review, i will pass this on to the care team and Vickie! Thanks
Staff
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No Rating
Review from Barbara H (Wife of Client) published on 3 February 2026 Submitted via Postal Card•
Overall Experience
I use Townfield as a support for me to be able to have a bit of time to myself, as the main carer for my husband who has dementia, I find Townfield to very supportive and try to cater for the needs of my husband and myself.
I use Townfield as a support for me to be able to have a bit of time to myself, as the main carer for my husband who has dementia, I find Townfield to very supportive and try to cater for the needs of my husband and myself.
↩Reply from Michael Timmins, Managing Director at Townfield Home Care - Rossendale & Burnley
Thank you for the Review, I will pass this on to the Carer and the office staff.
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Management
Treated with Dignity
Value for Money
Review from W W (Client / Service User) published on 26 November 2025 Submitted via Postal Card•
Overall Experience
Satisfied with everything they do.
Satisfied with everything they do.
↩Reply from Michael Timmins, Managing Director at Townfield Home Care - Rossendale & Burnley
Thank you for send in a review on Townfield Home Care (Rossendale) I will pass the Review on to the Management and the Team. Thanks.
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Management
Treated with Dignity
Value for Money
Review from A T (Client / Service User) published on 5 November 2025 Submitted via Postal Card•
Overall Experience
Very happy with the service and the staff members. I like it the best when I get continuity of staff.
Very happy with the service and the staff members. I like it the best when I get continuity of staff.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Debra E (Daughter of Client) published on 12 September 2025 Submitted via Postal Card•
Overall Experience
Six months ago we realised we needed a care agency to support mum for when were working as we could not be there at all times. We weren't sure how mum would react as mum was a very independent lady. Mum looks forward to the carers coming and has built a really good relationship with all her carers....
Six months ago we realised we needed a care agency to support mum for when were working as we could not be there at all times. We weren't sure how mum would react as mum was a very independent lady. Mum looks forward to the carers coming and has built a really good relationship with all her carers. They always treat mum with the upmost respect & care and if they have any concerns they ring me which is great because it gives me peace of mind and I feel included in all aspects of mums care.
↩Reply from Michael Timmins, Managing Director at Townfield Home Care - Rossendale & Burnley
Thank you for this great review. I will pass this onto the Carers and the Office.
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Care / Support
Management
Treated with Dignity
Value for Money
Review from Donna V (Friend of Client) published on 23 May 2025 Submitted via Postal Card•
Overall Experience
I am extremely happy with the overall care my client receives from Townfield Agency staff. Office staff are extremely helpful, polite and accommodating. No issues.
I am extremely happy with the overall care my client receives from Townfield Agency staff. Office staff are extremely helpful, polite and accommodating. No issues.
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Management
Treated with Dignity
Value for Money
Review from Anne P (Mother of Client) published on 22 September 2021 Submitted via Website•
Overall Experience
Townfield Home Care have been coming to our house since June 2021 to visit my son. The care given to him has been outstanding. Every single carer treats he and I with the utmost respect. They do all that is required of them and cannot do enough for us. The manager at the Haslingden office sorts...
Townfield Home Care have been coming to our house since June 2021 to visit my son. The care given to him has been outstanding. Every single carer treats he and I with the utmost respect. They do all that is required of them and cannot do enough for us. The manager at the Haslingden office sorts anything extra we need out and goes above and beyond the call of duty to help us. I would recommend Townfield Homecare without hesitation.
↩Reply from John Timmins, Managing Director at Townfield Home Care - Rossendale & Burnley
Hi. Thank you for your kind feedback, we are really pleased our service is providing a high level of care. We will ensure the team receives this feedback.
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Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 January 2019
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
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Awards / Recognitions (0)
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Accreditations
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Frequently Asked Questions about Townfield Home Care - Rossendale & Burnley
How many Carers does Townfield Home Care - Rossendale & Burnley employ?
Townfield Home Care - Rossendale & Burnley employs 70 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Townfield Home Care - Rossendale & Burnley to verify any information. View our terms and conditions. Townfield Home Care - Rossendale & Burnley has an Enhanced Service -what an Enhanced Service includes.
