Townfield Home Care - Rossendale

15 Deardengate, Haslingden, Rossendale BB4 5QN
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8.5 3 Reviews
  • Townfield Home Care - Rossendale, Rossendale
Townfield Home Care is a local family company with offices in Rossendale and Great Harwood, They offer a wide range of care and can tailor make a care package to anyone’s needs - for 30 mins a week to 24 hour care.

Established in 1991, Townfield Home Care has been providing high quality home care for over 30 years. It is a preferred provider with Lancashire County Council and is proud to be fully compliant with the Care Quality Commission.

All staff are professionally trained to a high standard, are fully insured and have undergone both a DBS and a background check.

All staff are trained in: Dementia, Moving and handling, Health and Safety, Medication, Basic Life Support, Documentation & Record Keeping, Data Protection including GDPR, Equality & Diversity, Fire Awareness, Fluid & Nutrition, Food Hygiene, Mental Capacity & DoLS Infection Control, Learning Disabilities, Person Centred Care, Coshh Safeguarding, Autism Awareness, Lone Worker, Positive Behaviour Support, Pressure Ulcer Risk, Catheter, Convene & Stoma... plus many more.

Call the team for advice or to see availability in your area.
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Care Provided

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

  • Hourly Visiting Care Fees: £23.56 – £24

These prices are only a guideline, please contact Townfield Home Care - Rossendale to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Kayti Latham (Manager)

Townfield Home Care - Rossendale Reviews (3)

8.5

Townfield Home Care - Rossendale has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Townfield Home Care - Rossendale has 3 reviews.

Overall Experience
  • 3
  • 0
  • 0
  • 0
  • 0
Date Published
  • 3
  • 2
  • 2
  • 2
  • 1
Reviewer Connection to Townfield Home Care - Rossendale
  • 1
  • 1
  • 1
Total of 3, showing 1-3
Review from Debra E (Daughter of Client) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Six months ago we realised we needed a care agency to support mum for when were working as we could not be there at all times. We weren't sure how mum would react as mum was a very independent lady. Mum looks forward to the carers coming and has built a really good relationship with all her carers.
They always treat mum with the upmost respect & care and if they have any concerns they ring me which is great because it gives me peace of mind and I feel included in all aspects of mums care.
Reply from Michael Timmins, Managing Director at Townfield Home Care - Rossendale

Thank you for this great review. I will pass this onto the Carers and the Office.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Donna V (Friend of Client) published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely happy with the overall care my client receives from Townfield Agency staff. Office staff are extremely helpful, polite and accommodating. No issues.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Anne P (Mother of Client) published on 22 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Townfield Home Care have been coming to our house since June 2021 to visit my son. The care given to him has been outstanding. Every single carer treats he and I with the utmost respect. They do all that is required of them and cannot do enough for us. The manager at the Haslingden office sorts anything
extra we need out and goes above and beyond the call of duty to help us. I would recommend Townfield Homecare without hesitation.
Reply from John Timmins, Managing Director at Townfield Home Care - Rossendale

Hi. Thank you for your kind feedback, we are really pleased our service is providing a high level of care. We will ensure the team receives this feedback.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Townfield Home Care - Rossendale is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Townfield Home Care - Rossendale is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Townfield Home Care - Rossendale is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jan 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Townfield Home Care - Rossendale

What Type of Services does Townfield Home Care - Rossendale offer?

Townfield Home Care - Rossendale offers Home Care.

How many Carers does Townfield Home Care - Rossendale employ?

Townfield Home Care - Rossendale employs 70 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Townfield Home Care - Rossendale to verify any information. View our terms and conditions. Townfield Home Care - Rossendale has an Enhanced Service - more info.