Melody Care Aldershot

I cannot give enough praise for the care my brother received from Melody Care. The carers were kind, curtious and professional and treated my brother with dignity and respect. The kindness and support they showed both my brother and us as a family was incredible and was a huge comfort at a very difficult time. I will be forever grateful.

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I know that the visits are having a positive impact because the number of confused and/or distressed calls my mother-in-law makes to me has decreased dramatically. It's also reassuring to me to know the carers are checking in on her regularly, as I'm not able to do this myself because I live some distance away and work.

I wish to express my thanks to all the carers who are looking after my cheeky mother (Kathleen) who are providing care 3 times a day. In particular, special thanks and gratitude to Carol Tapp, who is truly outstanding. Have a wonderful Christmas, all, and hope you get some time to enjoy with your own families

Absolutely amazing staff at Melody Care, the standard of care is amazing, everyone is so lovely and well-mannered. They go above and beyond to make sure my partner's needs are met at all times, the managers are always willing to help with things that need to be done. Everyone is so helpful and happy.

Melody care, Aldershot branch, have provided excellent care for wife since January. Always keeping in contact and such brilliant people from managers to carers who we are proud to have. Even if there are any last minute changes, they contact us and always come up with solutions to ensure my wife gets the care she needs. Can't praise all at Melody high enough and they should all be proud to work for an excellent company

They have dealt with social services on my behalf and that's taken quite a bit of stress away. They really are our friends and I can't thank them enough.

Melody care always provide a friendly , professional and supportive service. They provide peace of mind knowing your loved ones are well looked after and will always try their best to tailor care to suit individual needs. Would highly recommend their services.

Thank you again for taking such great care of Dad.

I am impressed with the care shown to my mother. The carers take time with her and ensure her needs are met. They keep me informed about her care. They also take the time to chat with my father and address his concerns.

The communication between us is good and I know if there are any concerns going forward, we would resolve them and that brings a sense of relief. They are the support we need.

I would definitely recommend using Melody Care.

I could sing about how amazing the carers are. They don't only just do their job, but they really do give some love and really listen to our loved ones. My grandparents, who are deaf, kept messaging me about how carers are so keen on learning sign languages so they can communicate with my grandparents and to include them. They really do adore the carers and felt like they were their friends. The staff also made sure I was included. They set up WhatsApp so we could all communicate together. Of course, we all get little delays and a bit of waiting times, but the team have always been responsive and always done their job brilliantly. They really deserve some praise and kindness from everyone and I would definitely recommend Melody Care to whoever I know that may need carers.

As a 'first-time' user we were impressed and delighted with all the carers who were bright, cheery souls who were efficient and supportive.

Melody Care are the best care company I have ever had. The staff are brilliant, easy to talk to, kind, friendly and patient with me. They have made me feel at ease and I finally feel settled with the carers. The manager is the best and caring manager and will go out of her way to ensure that her clients are happy. Thank you Melody Care!

Having experience as you go, learning to care for your spouse is very debilitating. Melody Care Home have helped me tremendously in their full support. They are local, trained carers. Have the passion for their job and support you with your spouse in coming to terms with their dementia. I congratulate them on their dedication.

We would highly recommend Melody Care in Aldershot for anyone's care needs.

It doesn't matter how busy they are, they always have time to talk to him and put him at ease whenever necessary.

Pleasant and friendly staff adhere to PPE, always chat to me and my wife and treat her with respect. Timings and tasks are adhered to but weekly sheets do not tally to staff who arrive. We are very happy with the care and service we receive. Always helpful with queries or time swaps if they arrive.

The service I receive is very helpful and dealt with very professionally and with dignity.