DMC Consulting Services Kent

27A Darnley Road, Gravesend DA11 0RZ
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8.9 14 Reviews
  • DMC Consulting Services Kent, Gravesend
DMC Consulting Services Ltd provides specialist personalised care to people in their own homes. The provider has many years of experience which shines through in the quality of care provided.

Each member of staff is fully vetted and highly trained to ensure peace of mind for each client and that their requirements are met.

Whether your loved one needs help to do the shopping or requires support around the clock, DMC Consulting Services can tailor its services.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £20 – £30
  • Weekly Live-in Care Fees: £900 – £1300

All Care Packages are bespoke and therefore negotiations can be discussed depending on the level of the clients needs. Please use the Fee's given as a guideline.

These prices are only a guideline, please contact DMC Consulting Services Kent to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Diana Chipendo (Manager)

DMC Consulting Services Kent Reviews (14)

8.9

DMC Consulting Services Kent has a Review Score of 8.9 (8.882) out of 10, based on 3 reviews in the last 2 years. Over all time DMC Consulting Services Kent has 14 reviews.

Overall Experience

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Date Published

14
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Overall Experience  Overall Experience 5.0 out of 5

The care I receive from dmc is outstanding everything about them is amazing from time keeping to the way they give their service I can not fault them they are always in a good mood and never rushed even when they are having a busy day when they are at your home your their priority keep up the amazing
work


The only issue I do have is with having memory issues is constantly having different people I believe patients having the same carers most of the time which benefit them instead of constant change that way we get use to the people coming in and they get use to us. For me personally is stresses me out not knowing who I have coming in

Reply from Last S, Manager at DMC Consulting Services Kent

Hi James Thank you for taking the time to share your experience with DMC. We are thrilled to hear that you find our care outstanding and appreciate our team's commitment to providing exceptional service. Your kind words about our timekeeping and the positive demeanor of our staff mean a lot to us.We understand your concerns regarding consistency in care. We recognize that having the same carers can enhance comfort and familiarity, especially for those with memory issues. We are actively working to improve our staffing arrangements to ensure greater continuity for our clients.Additionally, we have sent you an invitation to our Care Management App, where you will be able to access the rotas for the coming week. We hope this will help you feel more informed and comfortable with your care schedule.Your feedback is invaluable, and we are committed to making adjustments that benefit our clients. Regards

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Overall Experience  Overall Experience 5.0 out of 5

The most excellent Carers we have ever had. They are friendly and knowledgeable. They go the extra mile. Nothing is rushed and you are treated as an individual person. The whole care package is tailored made to your wants and needs.
They will definitely look after me when the time comes.

Reply from Diana Chipendo, Manager at DMC Consulting Services Kent

Thank you so much for taking the time to share your wonderful review of the care you have been receiving from our team. Providing personalized, compassionate care is at the heart of what we do, and hearing that we have succeeded in this regard is the highest compliment we could receive.

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Overall Experience  Overall Experience 5.0 out of 5

This is a fantastic care agency. The management and office staff are very kind and professional. The carer that was assigned to us was exceptional and he had over twenty years of experience. He was very kind and considerate and quickly built up a trusting relationship with my dad as well as the whole
family. Nothing was too much trouble and he was willing to stay a bit longer if needed. He very quickly felt like a member of our family. He also went the extra mile by being there with Dad when he was taken into a nursing home and visited him on the first few days to ensure a good handover with the home and to help settle Dad in. I would definitely recommend DMC to anyone.

Reply from Diana Chipendo, Manager at DMC Consulting Services Kent

Thank you for taking the time to provide such a fantastic review of DMC Consulting Services Ltd. We are thrilled to hear that our management, office staff, and assigned carer exceeded your expectations and demonstrated kindness and professionalism.

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Overall Experience  Overall Experience 4.0 out of 5

I really like the staff team. They are good at getting things done.
It is really good. They understand the way I am, they know when I'm upset. They try ways to help me as much as possible. Things will change hopefully in the next year or so. I am making lots of progress and have come a long way. I'm
happy and so is all my staff team.

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Overall Experience  Overall Experience 5.0 out of 5

My 19-year-old daughter has now been in supported living for two years now. She has Rett Syndrome and autism and is nonverbal. The accommodation is always clean and tidy and is like a home-from-home. My daughter requires 1:1 supervision. She's in her last year at school, and the school remark how clean
and presentable she is. They make sure all her personal care is taken care of. I am very happy with the carer who treats my daughter like her own. I can tell when I visit my daughter that she is well looked after. I am very pleased that my daughter is in a good place with caring people in a safe environment.

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Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the way in which I have been looked after by carers.

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Overall Experience  Overall Experience 5.0 out of 5

What a great team, friendly, relaxing, doing all that needs doing with great care and support. We had carers before my dad and never could get on with it. This time with you, he feels so relaxed and asks after all. He is also happy to let you help him which has never happened before. You haven't just
supported dad you have helped us all. Given us great advice. Amazing. Thank you so much.

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Overall Experience  Overall Experience 5.0 out of 5

The care staff from DMC consulting service are friendly and very helpful. My husband likes the happy demeanour of the staff. We have been given help from the Senior Staff of DMC and as to help we can get i.e equipment to aid my husband. First-class company.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent.

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Overall Experience  Overall Experience 4.0 out of 5

Not knowing what to expect, I was pleasantly surprised by how quickly we got into a routine and easy relationship with my husband's carers. They are so helpful and kind in their manner of treating my husband. They treat him professionally, but, with care and genuine friendliness.

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Overall Experience  Overall Experience 5.0 out of 5

I can't fault the care given to my husband. All carers are very professional and friendly.

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Overall Experience  Overall Experience 5.0 out of 5

All I can say is I'm very happy with the care my husband is getting. It is very hard for them because he doesn't talk, just a few words. They are very good with him, with his dementia.

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Overall Experience  Overall Experience 5.0 out of 5

I have found that my husband has and is getting the best ever care. I cannot fault them, some have even come to see him on their day off if they have been concerned about him. I would recommend DMC to anyone. I think and know they go above and beyond their duties. I'm very impressed.

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Overall Experience  Overall Experience 5.0 out of 5

Nothing is ever too much trouble, friendly, caring, great communication with the family. Mum and dad like the carers very much, they are very professional and respectful.

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Current Review Score: 8.9 (8.882)

Overview of Review Score

The Review Score of 8.9 (8.882) out of 10 for DMC Consulting Services Kent is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.882 for DMC Consulting Services Kent is calculated as follows: ( (16 Excellents x 5) + (1 Satisfactorys x 3) ) ÷ 17 Ratings = 4.882

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for DMC Consulting Services Kent is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Dec 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

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Awards / Recognitions (0)

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Meet the Team (6)

Diana

Diana Chipendo

Job Title: Director/ Registered Manager

Hi, I'm Diana- the proud owner of DMC Consulting Services ltd. I opened my company in 2015 with the vision of providing the right service service and tools to empower individuals with disabilities and complex backgrounds to develop their skills and independence both in their own home and within the wider community.


I am responsible for ensuring the service is compliant in relation to the fundamental standards. I have over 30 years experience in children and adult social care; I am passionate about social inclusion and have worked throughout my career to promote empowerment and choice.


I have almost a decade of experience in;


• General hospitals
• Mental health hospitals (for people who have mental illnesses)
• Nursing care homes- Private care homes for persons with learning difficulties, autistic spectrum disease, bipolar disorder, epilepsy, etc.
• Residential care homes- Dementia, Adult Social Care
• Adult and Young Person Social Care in the Domiciliary
• Supported Living- sex offenders and troubled youth


And have achieved the following:
- Professional Doctorate in Business Administration
- Postgraduate Level 7 Diploma in Health and Social Care
- Diploma Level 5 (Leadership) Children and young people
- Diploma Level 5 (Leadership) Health and Social Care for Adults and Young People
- QTS (OTT) Qualified Teachers Status
- Post Graduate Certificate in Education
- NVQ Level 3 Health and Social Care with the Marie Curie Cancer Care
- Master’s in Business Administration (MBA IT)
- B.Sc. Honours Business Management 2:1
- Certificate in Education

Oluwakemi

Oluwakemi Kazim

Job Title: Support Worker

Joined: 2020

Hello, my name is Kemi, I have worked within DMC for a year as a support worker, where I provide emotional and physical support to service users. I have grown up in a household of carers which has taught me the importance of providing aid to those who need it, because of this it has enabled me to complete the Level 3 Health and Social care certificate. I thoroughly enjoy making a difference to individuals’ day to day lives, positively promoting their independence as well as maintaining their dignity.

Patricia

Patricia Kenny

Job Title: Care Manager

Joined: 2017

Hi, My name is Pat and I have been working at DMC soon after the service opened. It has been one of the most rewarding roles I have ever fulfilled. Helping people adapt to life’s challenges and giving people the opportunity to develop life skills and access support as part of the local community and living the lives they choose is definitely the job for me.


I have over 25 years of experience in mental health, learning disability and dementia both in my professional and personal life and this has always been a passion of mine. I enjoy leading our team as we all work really well together. I ensure everyone is heard and everyone is equal and it works amazingly in providing the best service we can with the people we support.


I am proud to be part of an amazing fast growing service that delivers great outcomes for people.

Damilola

Damilola Orija

Job Title: Care Manager

Hello, my name is Damilola (You can call me Dami). 


I started working in the health and social care industry in 2020, and I currently work in DMC as a care manager which is a really interesting role, as it involves working closely with staff and clients to ensure the care given is person-centered.
This helps me see from both sides and give effective feedback.  I have a master’s degree in clinical nutrition, and I took an interest in health and social care after working part-time in an agency which has led to me being enrolled in a Level 5 Diploma in health and social care so that I can be equipped with adequate knowledge to back the wealth of experience that I am gaining at DMC consulting ltd. 


I like being involved in helping people achieve a great
quality of life.

Nedelina

Nedelina Shopova

Job Title: Care Manager

I am an experienced, self-driven, and motivated team leader. I enjoy creating a healthy and motivating working environment and atmosphere. I have a sense of ownership and pride in the team and my performance and its impact on the company's success.


I find working in the health and care sector very rewarding - making the people we support feel truly valued. I also find my role rewarding by making a positive difference in someone’s life and providing peace of mind for their families. I have benefited from both on-the-job training as well as continuous professional development for my role.

Caroline

Caroline Olubanjo

Job Title: Trainee Care Manager

Hello, my name is Caroline. I have worked in the social care setting for about 16 years. I have worked in various settings such as schools around Essex, supported living, mental health, and hospitals, and have experience supporting individuals with drug and alcohol abuse issues. 


I joined DMC in November 2021. I enjoy making a difference in individuals' lives day to day by positively promoting their independence as well as maintaining their
dignity.

Frequently Asked Questions about DMC Consulting Services Kent

What Type of Services does DMC Consulting Services Kent offer?

DMC Consulting Services Kent offers Home Care.

How many Carers does DMC Consulting Services Kent employ?

DMC Consulting Services Kent employs 94 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact DMC Consulting Services Kent to verify any information. View our terms and conditions. DMC Consulting Services Kent has an Enhanced Service - more info.