PIC 24 Healthcare Ltd

Unit 10, Neepsend House, Sheffield S3 8BT
Review Us
9.4 23 Reviews
  • PIC 24 Healthcare Ltd, Sheffield
PIC 24 Healthcare Ltd is a domiciliary care provider which delivers excellent Home Care Services to adults and elderly people.

Flexible, responsive and cost-effective packages in home care services are offered for elderly clients with dementia, learning disabilities, mental health and other complex needs.

Care packages range from half an hour visit for personal care and companionship, to more complex needs right through to 24 hour a day and live in care.

Staff work with the service user, or their advocate, to determine how the service will be delivered to achieve the agreed outcomes to ensure the support does not ‘take over’ or diminish the service user’s potential to do things for themselves.

Care Provided by PIC 24 Healthcare Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Hospital Discharge

Good to Know

Owner

  • pic24 Healthcare Ltd

Person in Charge

  • Isacc Chikwanda (Manager)
9.4

PIC 24 Healthcare Ltd has a Review Score of 9.4 (9.397) out of 10, based on 11 reviews in the last 2 years.
Over all time PIC 24 Healthcare Ltd has 23 reviews.

Overall Experience
  • 19
  • 2
  • 1
  • 0
  • 1
Date Published
  • 23
  • 6
  • 9
  • 11
  • 12
Reviewer Connection to PIC 24 Healthcare Ltd
  • 10
  • 5
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 23, showing 21-23
Review from M S (Partner of Client) published on 24 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers are very good and very pleasant to my partner and me.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J S (Daughter-in-law of Client) published on 20 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very thorough in their assessment of the client. Caring and helpful.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Andrew W (Client) assisted by family/friend published on 26 February 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Come in get me showered, wash pots, take the rubbish out and do what I ask of them.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.4 (9.397)

Overview of Review Score

The Review Score of 9.4 (9.397) out of 10 for PIC 24 Healthcare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.397 for PIC 24 Healthcare Ltd is calculated as follows: ( (43 Excellents x 5) + (14 Goods x 4) + (6 Very Poors x 1) ) ÷ 63 Ratings = 4.397
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for PIC 24 Healthcare Ltd is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jun 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact PIC 24 Healthcare Ltd to verify any information. View our terms and conditions. PIC 24 Healthcare Ltd has an Enhanced Service - more info.