Availl (Huntingdon)

Castle Hill House, 20 High Street, Huntingdon PE29 3TE
Review Us
7.7 3 Reviews
  • Availl (Huntingdon), Huntingdon

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Respite / Short Term
  • Ongoing / Long Term

Age Ranges

  • Adult Home Care (18+)
  • Younger Adult Care (18-65)
  • Older Person Care (65+)

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care
  • Alcohol / Drug Misuse

Funding & Fees

  • Hourly Visiting Care Fees: from £22.62

These prices are only a guideline, please contact Availl (Huntingdon) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Paula Wilson-Parker (Manager)
7.7

Availl (Huntingdon) has a Review Score of 7.7 (7.667) out of 10, based on 1 reviews in the last 2 years. Over all time Availl (Huntingdon) has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 0

Date Published

3
1
1
1
2
Overall Experience  Overall Experience 5.0 out of 5

Very Good interaction with Care Coordinators & Carers, however there are a few instances that could be tightened up. These being : Standardize the cancellation Policy to all Clients to 48 Hrs, and ensure that the Care Coordinators are aware of this. Personal circumstances change daily for clients &
I know how hard it is for the Care Coordinators having been in a similar Construction business.juggling & placing 60 Surveyors with clients. With only 2 Main Coordinators in the office there should be more communication with Clients, and I still maintain that instead of loosing Good Carers, a Mileage Allowance should be payable even if it is from the office in Huntingdon to the first call off the day. Carers should be provided with 2 sets of overalls and not Nylon which are extremely Hot & uncomfortable in the Hot Weather. Also for the higher Grade Carers perhaps some consideration should be given to offering them a Contract instead off Loosing them.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My carer came to me in October 2019 and has remained, apart from a five-week holiday to visit her family abroad. From the beginning, she has proved not only an efficient care worker but also a pleasure to have about the house. She readily turns her hand to many tasks requiring knowledge and application,
including some beyond the call of duty. I hope that she will remain with me as my carer for the rest of her career.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Regular set calls provided for my wife. Quality of care is very high. Friendly individuals willing, accommodating.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 7.7 (7.667)

Overview of Review Score

The Review Score of 7.7 (7.667) out of 10 for Availl (Huntingdon) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.667 for Availl (Huntingdon) is calculated as follows: ( (4 Excellents x 5) + (2 Goods x 4) ) ÷ 6 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Availl (Huntingdon) is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Feb 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

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Awards / Recognitions (2)

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Frequently Asked Questions about Availl (Huntingdon)

What Type of Services does Availl (Huntingdon) offer?

Availl (Huntingdon) offers Home Care.

How many Carers does Availl (Huntingdon) employ?

Availl (Huntingdon) employs 130 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Availl (Huntingdon) to verify any information. View our terms and conditions. Availl (Huntingdon) has an Basic Service - more info.