Availl (Huntingdon)

Castle Hill House, 20 High Street, Huntingdon PE29 3TE
Review Us
8.3 4 Reviews
  • Availl (Huntingdon), Huntingdon
Availl (Huntingdon) loves that it has the knowledge and skills to meet the needs of so many. Staff provide personalised and high quality care from young adults to older people.

They understand that making decisions about care and support can be very difficult and confusing. So to make your decision that little bit easier, they have listed their main services below.

CARE AT HOME
Staff provide care to suit all needs, from just a few hours of support per week to help in all aspects of everyday living, including washing, dressing, cooking and companionship. Their overall aim is for each and every client to live happily in their own home whilst maintaining their independence as much as possible.

Their wide range of care at home services include daytime sit-in, awake night and sleep-in, assistance with medications, assistance with attending appointments, convalescent and respite care, dementia and Alzheimer's care.

LIVE IN
Live-In care is a welcomed, alternative choice to a residential care home or nursing home. You can continue to live independently in your home with the support of a friendly and experienced carer. Their Live-In carer can assist with household chores, meal preparation, personal care, companionship and social activities, allowing you to remain independent, whilst feeling fully supported.

TEMPORARY STAFFING FOR CARE HOMES
They work tirelessly to make sure that their staff provided, match the clients’ individual needs. So, if you are a care home in need of staff to cover sickness, annual leave or have a more permanent need, then allow a reputable care agency assist you in finding the right solution.

All in all, Availl (Huntingdon) love working with each and every one of their clients, so if you feel that they may be able to help, contact their team today to discuss your needs.

Care Provided by Availl (Huntingdon)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • 30 Minute Visiting Care Fees: from £11.89
  • Hourly Visiting Care Fees: from £23.79

These prices are only a guideline, please contact Availl (Huntingdon) to find out the exact price for your requirements.

Contact Availl (Huntingdon) to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Availl (Huntingdon) to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Georgina Melville (Manager)
8.3

Availl (Huntingdon) has a Review Score of 8.3 (8.318) out of 10, based on 2 reviews in the last 2 years.
Over all time Availl (Huntingdon) has 4 reviews.

Overall Experience
  • 4
  • 0
  • 0
  • 0
  • 0
Date Published
  • 4
  • 1
  • 2
  • 2
  • 2
Reviewer Connection to Availl (Huntingdon)
  • 3
  • 1
Total of 4, showing 1-4
Review from Glenda M (Client) published on 2 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following a fall last spring my family insisted that I should at least try some home help, so reluctantly I agreed .and signed up for 5 1 hour sessions a week. What a difference it has made I thought I was managing quite well on my own, but my carer helps with so many little things and is a lot quicker
than me. I refer to her as my PA! She often anticipates things I need before I realise it but doesn't take over. We cook together, shop together, tidy long neglected drawers and laugh together. She is a little ray of sunshine and her arrival in the morning is always a good start to the day.
Reply from Natasha Crofts, Operations Manager at Availl (Huntingdon)Thank you so much, Glenda, for your kind and thoughtful words. It truly means a great deal to us that you've had such a positive experience.
We're delighted to hear how well you and PA have connected. Building supportive, respectful relationships is at the heart of what we do, and it's wonderful to know that the support you're receiving not only helps with day-to-day tasks but also brings enjoyment and companionship to your week.
Thank you again for placing your trust in us - we're so pleased to be supporting you!
Warmest wishes,
The Availl (Huntingdon) Team
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from G F (Client) published on 6 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very Good interaction with Care Coordinators & Carers, however there are a few instances that could be tightened up. These being : Standardize the cancellation Policy to all Clients to 48 Hrs, and ensure that the Care Coordinators are aware of this. Personal circumstances change daily for clients &
I know how hard it is for the Care Coordinators having been in a similar Construction business.juggling & placing 60 Surveyors with clients. With only 2 Main Coordinators in the office there should be more communication with Clients, and I still maintain that instead of loosing Good Carers, a Mileage Allowance should be payable even if it is from the office in Huntingdon to the first call off the day. Carers should be provided with 2 sets of overalls and not Nylon which are extremely Hot & uncomfortable in the Hot Weather. Also for the higher Grade Carers perhaps some consideration should be given to offering them a Contract instead off Loosing them.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R B (Client) published on 8 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My carer came to me in October 2019 and has remained, apart from a five-week holiday to visit her family abroad. From the beginning, she has proved not only an efficient care worker but also a pleasure to have about the house. She readily turns her hand to many tasks requiring knowledge and application,
including some beyond the call of duty. I hope that she will remain with me as my carer for the rest of her career.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R I (Husband of Client) published on 3 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Regular set calls provided for my wife. Quality of care is very high. Friendly individuals willing, accommodating.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.3 (8.318)

Overview of Review Score

The Review Score of 8.3 (8.318) out of 10 for Availl (Huntingdon) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.818 for Availl (Huntingdon) is calculated as follows: ( (9 Excellents x 5) + (2 Goods x 4) ) ÷ 11 Ratings = 4.818
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Availl (Huntingdon) is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Feb 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

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Meet the Team (3)

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Natasha Crofts

Job Title: Operations Manager Joined: 2020

Natasha has been part of the Availl team for 6 years, building her career from Care Assistant through to Operations Manager. Her journey reflects her dedication, passion, and deep understanding of the care sector at every level.


Holding a Level 5 qualification in Leadership and Management, Natasha combines hands-on experience with strong strategic leadership. She is committed to maintaining high standards, supporting her teams to grow, and ensuring the delivery of outstanding, person-centred care.


Natasha’s progression within Availl is a testament to her hard work and commitment to making a positive difference for both clients and staff alike.

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Georgie Melville

Job Title: Registered Manager Joined: 2022

Georgie is the Registered Manager for our Huntingdon branch and has been part of the Availl team for 2 years. She began her journey with us as a Care Coordinator and, through hard work and dedication, progressed into her current leadership role.


Her experience in coordinating care has given her a strong understanding of both client and staff needs, allowing her to lead with empathy, organisation, and a clear focus on quality. Georgie is passionate about delivering safe, effective, and truly person-centred care.


She is committed to supporting her team, maintaining high standards, and ensuring every individual receiving care feels valued, respected, and well supported.

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Louise

Job Title: Deputy Manager Joined: 2022

Louise is our Deputy Manager in Huntingdon and brings over 10 years of experience within the care industry. Her extensive background gives her a strong understanding of both the practical and personal aspects of delivering high-quality care.


She is passionate about ensuring care is person-centred, responsive, and tailored to each individual’s needs. Louise works closely with clients, families, and care staff to make sure care plans are well organised, effective, and delivered with compassion.


Her experience, knowledge, and supportive approach help ensure smooth day-to-day operations and consistently high standards of care.

Frequently Asked Questions about Availl (Huntingdon)

How many Carers does Availl (Huntingdon) employ?

Availl (Huntingdon) employs 120 carers.

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