Kloay's Care provides high-quality care for clients in Wakefield, Leeds and the surrounding areas.
Person-centred care packages are tailored to the unique needs of the individual. Staff take great care to make sure that the individual is treated with dignity and respect, and relatives are kept up to date with care decisions.
Staff are selected for their care experience and for their skills of compassion. Candidates are CRB and fully reference checked before being chosen. They will then be given extensive training.
Care Provided by Kloay's Care
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £33.50 - £43.50
- Weekly Live-in Care Fees: £33.50 - £43.50
Price also depends on needs
Contact Kloay's Care to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Kloay's Care
- Private Owned
Person in charge
- Kully Kaur (Owner/Director)
Kloay's Care Reviews (26)
Kloay's Care has a Review Score of 8.9 (8.944) out of 10, based on 6 reviews in the last 2 years.
Over all time Kloay's Care has 26 reviews.
Kind regards
Kathleen on behalf of Edward (Ted)
Lovely staff and a credit to your company. No job too big or small when asked to do. Timekeeping is excellent and it certainly is service with a smile. The one thing I value is the same staff always come to my home which gives me confidence and security while they are here. Alex is a lovely member of your team - very caring and helpful.
I will make sure to pass on your lovely comments to Alex.
Some of the staff are not very good at making sure they have got into corners, others are marvellous. I would like them to come at the time arranged at the beginning not 11 am.
Hello Sheila, I am so sorry to hear you are not very happy with the service. I will make sure I look into the issues you have as a matter of urgency, and someone will be in touch with you.
I am extremely happy with the care I receive. The team go above and beyond to ensure I'm well and help me by doing what they can to ensure I have everything I need.
Thank you so much, Kasha, for your kind words. We try our very best to make sure all our clients are happy with all we do for them.
I have been using the service for some time now. I'm more than pleased with the way I am cared for. The carers will do anything that I need. I feel comfortable and safe with them. They display a level of understanding of all aspects of care including health and safety. They are trustworthy an honest. They help me cope via sense of humour, care and knowledge of my daily needs. Brilliant service.
Thank you for your lovely words. The carers look forward to seeing you every day.
My wife has been looked after by Kloays care since coming out of hospital and have to write on here about how fantastic all of Kloays care staff are. They go above and beyond what they should to make sure my wife is well looked after. I come home every day to a very happy wife. All the staff are well trained and punctual and never let her down. If anyone is looking for carers for a loved one, then they should definetly look at going with Kloays Care. Thankyou to the management and all the staff for making my wife and me very happy
Hi Mark,Thank you so much for your kind words. You and your wife make our job easy. It has been a pleasure to support your wife; she is a lovely person and makes each day a joy to come to work.
Carers are great and very understanding when my father-in-law is upset. Keep us informed and up to date with everything. Carers arrive when expected and help with daily tasks while encouraging my father-in-law to keep his independence.
Very good care, staff pleasant and respectable. Sometimes morning visit is a lot later than expected.
Staff always treat Dad with care and respect. The service has made a huge difference to both Dad and myself, giving them the chance to stay in his own home for longer. Would not hesitate to recommend you.
Thank you for your very kind words your dad was a pleasure to have looked after we wish him well on the next phase of his journey.
Carers who visit give good care, some go above and beyond and this is much appreciated.
Concerns can be addressed with the care manager and this is addressed.
Thank you.
Thank you for all your very kind words. Your mum makes our job very easy, she is a pleasure to support.
Very helpful and pleasant.
Thank you for your very kind words, it is a pleasure to provide you with support.
Excellent care service, the girls arrive on time and always complete all tasks. No complaints whatsoever! This is the sixth company I’ve been with and it’s far superior to the others. All members of staff are very polite and respectful. My needs are all met and nothing is too much trouble.
Thank you for your very kind words, we love supporting you to live your life on your terms they way you want to as that is how it should be.
No complaint at all.
Thank you, it is a great pleasure to support your mother she is definitely a character.
All staff, from admin through to carers have been extremely professional at all times. Carers are always helpful and respectful and nothing is too much trouble. We are new clients to Kloay's Care. But so far we are really happy with all aspects of care and service.
Thank you, for your kind words we will continue to provide the best support we can for your parents.
The carers are very caring and make sure that the person is aware of what they are doing. They notice things such as when I am not able to visit they will put a wash on and hang it out on clothes horses and put any clothes away. The person can be stubborn sometimes and they allow him his choice, eg: not to get changed into fresh clothes as he is exhausted getting dressed - he doesn't always put the fresh clothes on that they leave out for him, which is ok.
Very pleased with all aspects of care provided. Mum's mood is much better and she looks forward to her carer's visits.
We have Kloay's Care visit Mum at weekends. They are very reliable and time keeping is excellent. They are caring yet precise with the requirements. Mum's needs are met.
Thank you for your review, we all look forward to seeing your mum on a weekend. She is a lovely lady and we love supporting her.
Better than he has been with other companies.
Your son is an absolute delight to support, thank you for your lovely words.
My 95-year-old mother has been looked after by this wonderful team for 3 years. They have met all of her needs without hesitation. We do not live locally but believe my mum is getting the best care. All her needs are met with care and compassion enabling her to live in her own home as she wishes. All needs are met both physically and mentally. Though she is not very mobile they take her to Daycare which stimulates her mentally.
Thank you. Your mum is an absolute delight to support, she keeps us all entertained with her stories about her dancing days.
Thank you for being understanding, caring and wonderful during our new dementia journey. It’s been overwhelming at times but you’ve got our family through our first stages amazingly. A special thanks for all they have done so far for Mum. We really appreciate you. Thank you.
Thank you for your positive review your mum is a lovely lady to support, we are not only here to look after your mum we are here to try and make your and your family's life that little easier too if we can.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 May 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Kloay's Care.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Kloay's Care.
Meet the Team (5)
Having worked for the NHS for the last 12 years, providing care for adults with learning disabilities and previously to this, having worked with the elderly in a Residential Care Service for 4 years, I want to now provide these services in the private sector.
I have experience from a support working role doing the following: personal care for waking users, bathing, dressing, preparing meals, supporting eating and drinking, providing transport and attending appointments, and medication administration. Also, the supervisory role of planning and implementation of support plans, risk assessments and the handling of monies on the service user’s behalf. To the more fun roles of going on days out and taking service users’ holidays, all of which are planned by me with the service user.
I believe that I can provide a worthwhile and valuable contribution to the service users in the private care sector. I believe vulnerable people should be treated as individuals, regardless of their vulnerabilities; they should still be seen and heard in the same way as everyone else.
Hi, I’m Baljit, the Deputy Manager at Kloay’s Care. I’ve worked here for just over five years. I started as a home-care assistant and worked my way up to Care Coordinator — a role I held for two years before becoming Deputy Manager. Kloay’s Care promotes from within, so there are numerous opportunities for growth within the company.
My background is in administration. I completed a diploma in Medical Secretarial Work and worked for the hospital’s social services team for over ten years. I later joined Leicestershire Police in the control room before running my own convenience store for 20 years.
I enjoy working for Kloay’s Care as the role has brought out my caring nature. I didn’t think I could work as a carer, but with the right training and encouragement, I have become a confident and compassionate individual.
I enjoy working with our diverse team, who encourage me to explore different aspects of care. I’ve completed my NVQ Levels 3 and 5 in Health and Social Care, along with other courses that have enhanced my knowledge and skills in the sector.
Hello, my name is Deana. I am a Care Coordinator at Kloay’s Care and have worked here for over a year.
I joined Kloay’s Care for a new challenge and to experience the administrative side of the care industry, having worked hands-on in care for 18 years.
I was warmly welcomed by both office staff and carers. They are a brilliant team to work alongside, with excellent knowledge of care and a shared passion for compassion, patience, and kindness.
I have supported people with a wide range of conditions and have been trained in all aspects of care. I’ve completed numerous training courses, including my NVQ Levels 3 and 5 in Health and Social Care. I love the work I do because I can see the difference my team and I make to our service users’ lives.
Hi, I’m Hollie, and I’ve worked for Kloay’s Care for three years. I started in the community as a healthcare assistant, then became an office administrator, and now work as the Field Supervisor.
I’ve worked in various care settings, including care homes and home-care services, for over ten years. I enjoy both sides of my job — going out into the community and gathering feedback from clients and carers to help us keep our service at its best.
I’ve learnt a great deal while working for Kloay’s Care, but there’s always more to learn. I’ve completed my Level 3 NVQ and plan to complete my Level 5, which will further my knowledge and help Kloay’s Care grow and adapt to the ever-changing care environment we work in.
As the new face of Kloays care, you will hear me on the telephone, or why don’t you pop down to the office to find out more about us!
Frequently Asked Questions about Kloay's Care
How many Carers does Kloay's Care employ?
Kloay's Care employs 24 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Kloay's Care to verify any information. View our terms and conditions. Kloay's Care has an Enhanced Service - more info.