Kloay's Care

1A Charter House, Jacksons Court, Pontefract WF8 1DE
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8.0 21 Reviews
  • Kloay's Care, Pontefract
Kloay's Care provides high-quality care for clients in Wakefield, Leeds and the surrounding areas.

Person-centred care packages are tailored to the unique needs of the individual. Staff take great care to make sure that the individual is treated with dignity and respect, and relatives are kept up to date with care decisions.

Staff are selected for their care experience and for their skills of compassion. Candidates are CRB and fully reference checked before being chosen. They will then be given extensive training.
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Care Provided by Kloay's Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £33.50 – £43.50
  • Weekly Live-in Care Fees: £33.50 – £43.50

Price also depends on needs

These prices are only a guideline, please contact Kloay's Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Kloay's Care

Person in charge

  • Kully Kaur (Owner/Director)

Kloay's Care Reviews (21)

8.0

Kloay's Care has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Kloay's Care has 21 reviews.

Overall Experience
  • 13
  • 7
  • 0
  • 1
  • 0
Date Published
  • 21
  • 1
  • 1
  • 1
  • 20
Reviewer Connection to Kloay's Care
  • 12
  • 5
  • 1
  • 1
  • 1
  • 1
Total of 21, showing 21-21
Review from Janice (Daughter of Client) published on 23 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brilliant service, carers were very kind and patient with my mum and dad, very caring. My dad became too ill with dementia, which meant he had to be cared for in a relevant care home. This meant my mum only living at home. When my mum became much worse with her dementia and we needed extra care at short
notice, Kloay’s Care came up trumps. I don’t know how we would have managed without Kloay’s Care. The only reason we stopped using their service was because my mum needed 24/7 care in a care home.
Reply from Kully Kaur at Kloay's Care

It is was an absolute honour and pleasure to care for your mum and dad. We are very pleased you were happy with the service you received.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Kloay's Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Kloay's Care is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Kloay's Care is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

Kulbir

Kulbir Kaur

Job Title: Owner/Registered Manager Joined: 2018

Having worked for the NHS for the last 12 years, providing care for adults with learning disabilities and previously to this, having worked with the elderly in a Residential Care Service for 4 years, I want to now provide these services in the private sector.


I have experience from a support working role doing the following: personal care for waking users, bathing, dressing, preparing meals, supporting eating and drinking, providing transport and attending appointments, and medication administration. Also, the supervisory role of planning and implementation of support plans, risk assessments and the handling of monies on the service user’s behalf. To the more fun roles of going on days out and taking service users’ holidays, all of which are planned by me with the service user.


I believe that I can provide a worthwhile and valuable contribution to the service users in the private care sector. I believe vulnerable people should be treated as individuals, regardless of their vulnerabilities; they should still be seen and heard in the same way as everyone else.

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