Expectation Care Ltd

433C Margaret Powell House, Midsummer Boulevard, Milton Keynes MK9 3BN
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9.3 22 Reviews
  • Expectation Care Ltd, Milton Keynes
Expectation Care is a warm and friendly care agency providing high-quality care in and around the Milton Keynes and Buckinghamshire area.

They offer person-centred care services for the elderly and those who are mentally or physically disabled, helping them to remain living independently at home for as long as possible. They aim to offer skilled care to enable service users to achieve their best possible state of health and well-being.

Their goal is to treat all service users and staff with uniqueness, dignity and respect at all times, supporting individual choices and personal decision making as the rights of all service users.
They recognise that people are unique and different in almost all aspects and so are their needs, requirements, preferences, priorities etc. so they endeavour to provide their dedicated staff with the specific training required to meet each service user's needs.

If you have any questions or would like more information or to book a video or at home consultation please do get in touch, the team look forward to talking with you.
Alternatively, please feel free to email with any questions or queries that you may have.
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Care Provided by Expectation Care Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £24.50 – £26.50
  • Weekly Live-in Care Fees: £800 – £1500

Please feel free to contact us for more information on our prices.

These prices are only a guideline, please contact Expectation Care Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Expectation Care Ltd

Person in charge

  • Charlene Boima (Owner)

Expectation Care Ltd Reviews (22)

9.3

Expectation Care Ltd has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years.
Over all time Expectation Care Ltd has 22 reviews.

Overall Experience
  • 17
  • 5
  • 0
  • 0
  • 0
Date Published
  • 22
  • 0
  • 2
  • 4
  • 18
Reviewer Connection to Expectation Care Ltd
  • 8
  • 4
  • 4
  • 3
  • 2
  • 1
Total of 22, showing 21-22
Review from R W (Client) assisted by family/friend published on 17 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the ladies are lovely. They are kind, considerate and very punctual.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J D (Wife of Client) published on 2 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were wary of having strangers in the house but then quickly became friends. They look after my husband with tender care and humour and they are very capable and knowledgeable. We feel very lucky to have them.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.3 (9.250)

Overview of Review Score

The Review Score of 9.3 (9.250) out of 10 for Expectation Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Expectation Care Ltd is calculated as follows: ( (23 Excellents x 5) ) ÷ 23 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Expectation Care Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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