Loving Angels Care (West and North Northamptonshire)
3 Westbury Court, Anglia Way,
Northampton
NN3 6JA
These prices are only a guideline, please contact Loving Angels Care (West and North Northamptonshire) to find out the exact price for your requirements.
Loving Angels Care (West and North Northamptonshire) has a Review Score of 9.8 (9.808) out of 10, based on 21 reviews in the last 2 years.
Over all time Loving Angels Care (West and North Northamptonshire) has 36 reviews.
5.0 out of 5
Thank you so much for your wonderful feedback. We're so glad to hear that you and your father were pleased with the care provided by Loving Angels. It's great to know that our carers kept you informed and that your father was happy with the support he received. We're also pleased that the app helped you stay connected and track his visits and medication. Your kind words are truly appreciated, and we'll continue to ensure the highest level of care for those who matter most. Thank you again for sharing your experience
5.0 out of 5
Thank you so much for your thoughtful and detailed review. We are thrilled to hear that the care plan we implemented for your mum has been successful and that our team, especially your primary carer, has made such a positive impact. It's wonderful to know that her kindness, professionalism, and attention to detail have made a difference in your mum's care.We are also pleased that the portal system is helping you stay connected and informed about your mum's well-being. Your feedback means a lot to us, and we will continue to strive for excellence in the care we provide. We truly appreciate your trust and are grateful to be part of your mum's support network. Thank you again
4.0 out of 5
Thank you so much for your kind review. We are delighted to hear that your mum is receiving the care and support she needs and that her relationship with her carers brings her comfort and trust. It's wonderful to know that as a family, you feel confident in the care we provide. Your feedback is greatly appreciated, and we are committed to continuing to meet your mum's needs with the same level of care and dedication.
5.0 out of 5
Thank you so much for your kind words. We are thrilled to hear that our team was able to provide the support your neighbour needed during such a challenging time. It's wonderful to know that our carers earned her trust and helped maintain her independence while offering the compassion and care she deserved.We're truly grateful for your feedback and are so pleased we could be there when she needed us most.
5.0 out of 5
Thank you so much for your wonderful feedback. We are delighted to hear that you and your mother have been so happy with the care she has received over the past three years. It means a great deal to us to know that our team's support with her morning and evening routines has made a positive difference.Our carers are committed to providing compassionate, professional care that respects dignity and independence, and we're so pleased this has been your experience. We truly value the trust you've placed in Loving Angels Care and look forward to continuing to support your mother.
5.0 out of 5
Thank you so much for your kind words.We're delighted to hear that your dad is pleased with the service and felt comfortable throughout the application process. Our team always aims to be friendly, helpful, and to make every client feel at ease when starting support. We're also glad to know his home is being kept clean and he's happy with the care provided. Your feedback means a lot to us and will be shared with the team.
5.0 out of 5
We're so pleased to hear that communication with our team has been positive and that you've felt supported by our carers.It's great to know you're finding the app helpful-being able to see exactly what has happened during each visit, and receiving real-time updates, is such a valuable way to stay connected and informed about your loved one's care.Your feedback means a lot to us and encourages the team to keep delivering compassionate, high-quality support.
5.0 out of 5
Thank you so much for your incredibly kind and thoughtful review.It means the world to us to know that your mother felt safe, cared for, and treated with the kindness and gentleness she deserves during her time at home. We understand how important it is for families to have peace of mind, and were truly honoured to have been there to support both your mother and you during such a crucial time.Your words are a beautiful reminder of why we do what we do. Thank you for your recommendation and for allowing us to be part of your mothers care journey.
5.0 out of 5
We're so pleased to hear how happy your mum is with her carers - and what a special milestone she has coming up this year! It's an honour to support someone as lovely as her, and we're truly grateful for your trust in us. Your words about having a good experience mean so much to our team, and we're committed to continuing that high standard of care into the future.Wishing your mum all the very best as she approaches her 90th birthday - and thank you again for your heartfelt feedback.
5.0 out of 5
Thank you so much for your review!We're truly delighted to hear that you've had such a positive experience with our service. Your kind words about our staff and management mean a great deal to us. It's especially heartening to know that you always felt supported and reassured by our team - being there at the end of the phone and following up promptly on any concerns is exactly the standard of care we aim to deliver.We'll make sure to pass on your lovely feedback to the specific staff members involved - it will mean the world to them.Thank you again for your trust and support.
5.0 out of 5
Thank you so much for your heartfelt 5-star review.We are truly honoured to have the opportunity to care for your Grandma over the past six months. It's wonderful to hear how much she enjoys the company of our carers, especially the one who has built such a lovely bond with her. Going above and beyond to ensure your Grandma feels happy, comfortable, and reassured is exactly the standard of care we strive to deliver every day. We're also pleased to know that our communication with your family has brought you peace of mind.We sincerely appreciate your feedback about the occasional experience that caused your Grandma some anxiety. We take this seriously and will use your comments to ensure our team remains mindful of the importance of presence, language, and reassurance-especially when supporting individuals living with dementia. Your insight helps us grow and improve.Thank you again for your trust and support-it means the world to our team.
5.0 out of 5
Thank you so much for your kind words and for taking the time to share your experience with Loving Angels Care. We are truly delighted to hear that our carers made a meaningful difference during their time with your mum from February to June.It's heartwarming to know that the team provided support with compassion and attentiveness-from assisting with personal care to those thoughtful touches like washing her hair and applying cream to her feet. Your description captures exactly the kind of care we strive to provide every day.We feel honoured to have been a blessing to your family, and we would be privileged to support your mum again in the future. Thank you once again for your trust and glowing feedback!
5.0 out of 5
Thank you so much for your kind words and 5-star review. We're truly delighted to hear that you and your wife are pleased with the support our carers provide. It means a great deal to us to know that our visits are making your day-to-day life easier and more comfortable.Providing compassionate and consistent care is at the heart of everything we do, and knowing that we've been able to do that for the past five months brings us great pride. Your recognition of our team's efforts is deeply appreciated, and we will be sure to share your feedback with them-they will be thrilled!
5.0 out of 5
I would recommend Living Angels.
Thank you so much for your kind words and wonderful 5-star review. We're truly grateful for the opportunity to have supported your husband during his recovery. It means a great deal to hear that our carers were pleasant, professional, and took the time to introduce themselves every time they visited-these small gestures are at the heart of how we aim to deliver care with dignity and respect.We're pleased to know that your husband has gained more independence, and we wish you both continued strength and happiness. If there's ever anything more we can do, please don't hesitate to reach out.Warm regards,The Loving Angels Care Team
5.0 out of 5
Thank you so much for your heartfelt message and for taking the time to share your experience with Loving Angels Care.We're incredibly grateful for your kind words and are so pleased to hear that our team was able to support you swiftly and compassionately during times of emergency. Providing timely, person-centred care is at the heart of what we do, and it's wonderful to know that our staff-both at the management and care level-were able to go above and beyond when you needed it most.We're especially touched to hear that our carers have built strong relationships not just with you, but with the wider circle of people involved in your loved one's daily life. Your feedback motivates us to continue striving for excellence, and we are here whenever you need us.With warmest regards,The Loving Angels Care Team
5.0 out of 5
Thank you so much for your heartfelt and thoughtful review. We are truly honoured to have had the opportunity to support your daughter over the past five months.It brings us immense joy to hear that our carer has been a perfect match for your family, offering the patience, understanding, and compassion you deserve. At Loving Angels Care, we strive to provide personalised care that makes a real difference in the lives of the families we support - your kind words are a wonderful affirmation of that mission.We appreciate your feedback regarding scheduling flexibility. While we always aim to accommodate each family's preferred times, we recognise there's always room for improvement, and your input helps guide us as we continue to grow and refine our services.Thank you once again for the glowing recommendation - especially your praise for our work with children who have special needs. It means the world to us.With sincere gratitude,The Loving Angels Care Team
5.0 out of 5
Thank you so much for your kind words and for taking the time to share your experience with Loving Angels Care. We are truly grateful for your feedback and delighted to hear that our care team was able to support you so effectively during your recovery from major hip revision surgery.It's wonderful to know that our carers provided the compassionate, respectful, and attentive support you needed during such a critical time. We are especially pleased to hear that one member of the team stood out for their professionalism-your recognition means a lot, and we will be sure to pass on your appreciation.Supporting individuals to regain their independence, while ensuring their dignity and comfort, is at the heart of what we do. It's encouraging to hear that we could make a difference for you and your family.On behalf of the entire Loving Angels team, we wish you continued good health and happiness.
5.0 out of 5
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are truly delighted to hear that your first three months with Loving Angels Care have been a positive experience. It's wonderful to know that our staff have been friendly, kind, and supportive, and that your regular carer has made such a great impression. We're incredibly proud of the dedication and compassion our carers bring to their work every day.Your recommendation means the world to us, and we feel privileged to be part of your care journey. If there's ever anything more we can do to support you, please don't hesitate to let us know.With heartfelt thanks,The Loving Angels Care Team
5.0 out of 5
5.0 out of 5
The Review Score of 9.8 (9.808) out of 10 for Loving Angels Care (West and North Northamptonshire) is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Loving Angels Care (West and North Northamptonshire) is based on 21 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
As the Registered Manager at Loving Angels Care, I’m responsible for overseeing the day-to-day running of our care service. I work closely with our amazing team to ensure that every client receives the highest standard of personalised care, tailored to their individual needs and preferences. My goal is to make sure everything runs smoothly, responding to client and family enquiries with warmth and efficiency.
I take great pride in making sure our service stays fully compliant with CQC regulations and local authority guidelines. This means I regularly review care records, complete audits, and make sure our safeguarding and risk management practices are up to date. I also prepare for inspections and take any feedback seriously to improve the quality of care we provide.
I’m also closely involved in creating and reviewing care plans, making sure they reflect each person’s wishes, health needs, and lifestyle. I keep in regular contact with clients and their families, and work alongside GPs, district nurses, and social workers to make sure care remains responsive and effective.
Ultimately, my job is to lead with compassion, ensure quality, and always put people at the heart of what we do. I’m proud to be part of a team that truly makes a difference every day.
As a Registered Manager at Loving Angels Care, my focus is on supporting our dedicated care team and ensuring we meet the highest standards of HR compliance and staff wellbeing. I work behind the scenes to keep our service running smoothly, overseeing rotas, managing supervisions and appraisals, and making sure our carers feel supported, valued, and equipped to deliver outstanding care.
One of my core responsibilities is to ensure that our staffing processes are compliant with current employment legislation and best practice. I take pride in maintaining clear records, upholding safer recruitment standards, and ensuring that policies and procedures are followed consistently across the team. I also stay on top of training requirements and work closely with new starters to support a positive and thorough onboarding experience.
Staff wellbeing is at the heart of what I do. I firmly believe that a happy, supported team provides the best care. I hold regular one-to-one supervisions and appraisals with our carers, creating space for honest conversations, recognising achievements, and identifying any areas where support or development is needed. I also take time to check in on morale and well-being, offering a listening ear and practical solutions when challenges arise.
Rota management is another essential part of my role. I work closely with our scheduling team to ensure shifts are covered efficiently and fairly, balancing client needs with the wellbeing and preferences of our carers. I understand how important it is to get this right—for both staff satisfaction and continuity of care.
Being part of a team that puts people first, both clients and carers, is incredibly rewarding. I’m proud to play a role in creating a workplace where our staff feel appreciated and empowered, knowing that their care makes a real difference every day
The Medication Lead plays a critical role in ensuring the safe, effective, and person-centred management of medication within a care service. Their responsibilities include developing and maintaining robust medication policies, overseeing staff training and competency assessments, and conducting regular audits of Medication Administration Records (MARs), storage, and stock levels. They are expected to lead on medication error investigations, support person-centred care planning around medication, and liaise with external professionals such as GPs and pharmacies. The Medication Lead ensures compliance with CQC regulations, NICE guidelines, and local safeguarding procedures, while promoting a culture of safety and learning within the care team.
The Nominated Individual (CQC) is a senior representative of the care provider, responsible for ensuring the service complies with the Health and Social Care Act 2008 and all relevant CQC regulations. This includes providing strategic oversight, supporting the Registered Manager, and maintaining high standards across the five key questions (Safe, Effective, Caring, Responsive, and Well-led). The Nominated Individual oversees quality assurance, safeguarding practices, incident reporting, and risk management, while ensuring the service is always prepared for CQC inspections. They are also the main point of contact for the CQC, accountable for ensuring that governance systems are effective and that continuous improvements are made in response to feedback, audits, or regulatory changes.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Loving Angels Care (West and North Northamptonshire) to verify any information. View our terms and conditions. Loving Angels Care (West and North Northamptonshire) has an Enhanced Service - more info.
