Loving Angels Care (West and North Northamptonshire) is a CQC-rated Good (July 2025) care provider, dedicated to supporting you and your loved ones with compassion and professionalism. They offer a range of specialised services, including 24-hour live-in care, home care, dementia support, domestic assistance, and more. Their person-centred approach ensures every individual receives care tailored to their unique needs, and as those needs change, they adapt their services to provide...
Care Provided by Loving Angels Care (West and North Northamptonshire)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £32.95 - £32.95
- Weekly Live-in Care Fees: £2,100 - £2,100
Contact Loving Angels Care (West and North Northamptonshire) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- LAC Northampton Ltd
- Private Owned
Person in charge
- Miriam Makiwa (Registered Manager)
Loving Angels Care (West and North Northamptonshire) Reviews (48)
Loving Angels Care (West and North Northamptonshire) has a Review Score of 9.8 (9.820) out of 10, based on 30 reviews in the last 2 years.
Over all time Loving Angels Care (West and North Northamptonshire) has 48 reviews.
Hi my mum Anne Marie she has been with loving angels for just over 2 years now and i must say we have been very happy with the service of the carer's. one of the carer's is samia she is just the best my mum says she is just like family please please don't take away samia my mum is 90 years old and it would break her Hart just like to say keep up the good work
Thank you so much for your wonderful review. We are delighted to hear that Anne Marie has been so well looked after by our team at Loving Angels Care, and it's especially heart-warming to know how much Samia has made such a positive impact. We truly value the bond our carers build with their...
My experience with Loving angels has been nothing but positive, they are all amazing staff contributing to the care of my mum. It has given me the piece of mind to make sure my mum is taken care of with dignity and care. She gets on well with all the staff and we have never had an issue with them. Highly recommend.
We are truly pleased to hear that your experience with Loving Angels Care has been consistently positive and that our team has been able to support your mum with the dignity, respect, and compassion she deserves. Providing reassurance and peace of mind to families is a key priority for us, so your...
An absolutely superb service. We always felt we were in good hands and my mother-in-law was well cared for. Most important for her was continuity of the same carers visiting her. Especially as they in turn would spot an issue straight away. I would have no hesitation in recommending this service to anyone needing support of a loved one.
It's reassuring to hear that you always felt your mother in-law was in safe hands and well cared for. Continuity of care is a cornerstone of our...
Both were absolutely perfect and now nan is in a home, missed very much by her. She asks about them daily. Both would go over and beyond what was expected of them in the care of nan, and nothing was ever too much for them.
Hearing that your nan felt safe, valued, and truly at home with our team is both affirming and motivating for us as a service. Nida and Humaira exemplify the culture of...
We are so pleased with the care we get especially from Ash and Faun. They have got to know my husband and treat him with respect and take notice of his likes and dislikes.
We were given loving angles after he came home from hospital in June and so pleased as we have continued with them and can only praise them for the care we are receiving
Thank you so much for your kind words! We're thrilled to hear that you and your husband are pleased with the care provided. It's wonderful to know that they've built such a strong rapport with your husband and are attentive to his preferences. We're grateful for the trust you've placed in us, and...
Found staff friendly and efficiently carry out all duties suggested. Only downsides are occasionally late (acceptable due to other clients' needs) and one occasion when the client was reluctant to take my wife shopping.
Thank you for your feedback. We are pleased to hear that you found our staff friendly and efficient. We appreciate your understanding when occasional delays occur due to the needs of other clients. Regarding the shopping experience, we will review this to ensure a more seamless service moving forward. Your input is greatly appreciated, and we are committed to continuously improving our care.
I just have to say that Kudakwashe is the kindest, most considerate and helpful carer. She is patient and really passionate about her work and it shines through. Thank you Kuda for helping me through most of my days. I could not do without you, you are a STAR!! XXX
Thank you so much for your kind words! We're truly grateful for your feedback and are thrilled to hear about the positive impact Kudakwashe has had on your care. It's clear that her dedication and passion really shine through, and we'll be sure to share your appreciation with her. We're so happy to...
I cannot praise the careers enough for the care they gave my husband. He was treated with compassion and respect and could not do enough for him. Washed from head to toe every day and made comfortable. Took the time to talk to him and ask him about his own life.
Thank you so much for taking the time to share your kind words. It truly means the world to our team to know that the care we provided made a difference. Compassion, dignity, and respect are at the heart of everything we do, and we're humbled to hear that these values shone through in the care your...
I have been extremely satisfied with the care my mother has received from Loving Angels. They are professional , reliable and caring. I have confidence that they do everything in my mother's best interests and always have a warm smile!
Thank you so much for your wonderful review, April. We're so glad to hear that you've been extremely satisfied with the care your mother has received. Our team strives to provide professional, reliable, and compassionate care, and it's heart-warming to know that you have confidence in us. We'll continue to work hard to ensure your mother's well-being and always keep that warm smile.
I can truly say that they are excellent at what they do, and just seeing them and speaking with them brightens my days.
Thank you so much for your wonderful 5-star review! We're so glad to hear that Loita, Balwinder, Jane, and Irene have made such a positive impact on your experience. It's always great to know that our team is bringing not only professionalism but also kindness and care into your daily life. Your feedback truly means a lot to us, and we're delighted that we're able to brighten your days.
I am happy with the care that I get
The carers meet my needs and even go extra to make me happy and they always put a smile on my face
If I request for something I get what I request for which is good
They prepare breakfast for me,do house chores and make sure I am clean and fresh
They are so respectful and follow my house rules
They are always on time,never late and they stay until their time is up
Thank you so much for your kind and thoughtful review. We're thrilled to hear that you're happy with the care you receive from Loving Angels. It's wonderful to know that the carers are meeting your needs, going the extra mile to make you happy, and always putting a smile on your face. Your...
They have a wonderful friendship and are always laughing and talking.
Thank you so much for sharing your kind words. We're delighted to hear that your daughter has been supported for over a year by one of our wonderful carers. It's heartwarming to know that she is not only receiving the care she needs but also enjoying laughter, companionship, and the confidence to...
My father had the loving angels care. Was extremely happy with his carers. Kept me informed & my father was happy. The company have an app so I could check if my father had has his visit & medication. Great work
Thank you so much for your wonderful feedback. We're so glad to hear that you and your father were pleased with the care provided by Loving Angels. It's great to know that our carers kept you informed and that your father was happy with the support he received. We're also pleased that the app...
We met with the coordinator for our area, and provided a detailed plan of the tasks we wanted completed and they have been implemented.
We are blessed to have been assigned such a caring and competent primary carer. She is exceptional she is very kind, and doesn't miss a thing.
She's is very professional, capable and diligent, as well as having very good initiative.
Loving Angels utilize a portal which allows you to access the notes from the visit. Carers have to log in and out of each visit and record their activity.
Our ladies write concise notes for us to access each visit so we can check how our Mum is .
We are very lucky to have been assigned such lovely ladies. We hope that it continues. Thankyou.
Thank you so much for your thoughtful and detailed review. We are thrilled to hear that the care plan we implemented for your mum has been successful and that our team, especially your primary carer, has made such a positive impact. It's wonderful to know that her kindness, professionalism, and...
My mum has carers 3 times a day. I am very satisfied with the care she receives from Loving Angels. She has a good relationship with her regular carers and always feels safe in their care. We are confident as a family knowing that they will see to her needs when we are not around.
Thank you so much for your kind review. We are delighted to hear that your mum is receiving the care and support she needs and that her relationship with her carers brings her comfort and trust. It's wonderful to know that as a family, you feel confident in the care we provide. Your feedback is...
Loving Angels were a Godsend to my neighbour when she lost mobility; providing essential care support very quickly. The carers quickly gained her trust, being kind, caring and competent - and ensured she maintained as much independence as possible. They were lovely carers - extremely reliable, thoughtful and responsive and a huge support during a very difficult time.
Thank you so much for your kind words. We are thrilled to hear that our team was able to provide the support your neighbour needed during such a challenging time. It's wonderful to know that our carers earned her trust and helped maintain her independence while offering the compassion and care she...
We are delighted with the quality of care and the caring and professional nature of the staff involved.
Thank you so much for your wonderful feedback. We are delighted to hear that you and your mother have been so happy with the care she has received over the past three years. It means a great deal to us to know that our team's support with her morning and evening routines has made a positive...
Overall very good service. My dad is very pleased. During the application staff were very friendly and helpful. Made my dad feel comfortable and happy with the idea of receiving support. His home is kept clean.
Thank you so much for your kind words.We're delighted to hear that your dad is pleased with the service and felt comfortable throughout the application process. Our team always aims to be friendly, helpful, and to make every client feel at ease when starting support. We're also glad to know his...
The app is really helpful to understand what happens throughout the day.
We're so pleased to hear that communication with our team has been positive and that you've felt supported by our carers.It's great to know you're finding the app helpful-being able to see exactly what has happened during each visit, and receiving real-time updates, is such a valuable way to stay...
I would highly recommend Loving Angels to anyone looking for a wonderful wrap around care service. I will always be grateful the Loving Angels were there for my mother.
Thank you so much for your incredibly kind and thoughtful review.It means the world to us to know that your mother felt safe, cared for, and treated with the kindness and gentleness she deserves during her time at home. We understand how important it is for families to have peace of mind, and were...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 May 2025- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Loving Angels Care (West and North Northamptonshire).
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Loving Angels Care (West and North Northamptonshire).
Meet the Team (3)
As the Registered Manager at Loving Angels Care, I’m responsible for overseeing the day-to-day running of our care service. I work closely with our amazing team to ensure that every client receives the highest standard of personalised care, tailored to their individual needs and preferences. My goal is to make sure everything runs smoothly, responding to client and family enquiries with warmth and efficiency.
I take great pride in making sure our service stays fully compliant with CQC regulations and local authority guidelines. This means I regularly review care records, complete audits, and make sure our safeguarding and risk management practices are up to date. I also prepare for inspections and take any feedback seriously to improve the quality of care we provide.
I’m also closely involved in creating and reviewing care plans, making sure they reflect each person’s wishes, health needs, and lifestyle. I keep in regular contact with clients and their families, and work alongside GPs, district nurses, and social workers to make sure care remains responsive and effective.
Ultimately, my job is to lead with compassion, ensure quality, and always put people at the heart of what we do. I’m proud to be part of a team that truly makes a difference every day.
As a Registered Manager at Loving Angels Care, my focus is on supporting our dedicated care team and ensuring we meet the highest standards of HR compliance and staff wellbeing. I work behind the scenes to keep our service running smoothly, overseeing rotas, managing supervisions and appraisals, and making sure our carers feel supported, valued, and equipped to deliver outstanding care.
One of my core responsibilities is to ensure that our staffing processes are compliant with current employment legislation and best practice. I take pride in maintaining clear records, upholding safer recruitment standards, and ensuring that policies and procedures are followed consistently across the team. I also stay on top of training requirements and work closely with new starters to support a positive and thorough onboarding experience.
Staff wellbeing is at the heart of what I do. I firmly believe that a happy, supported team provides the best care. I hold regular one-to-one supervisions and appraisals with our carers, creating space for honest conversations, recognising achievements, and identifying any areas where support or development is needed. I also take time to check in on morale and well-being, offering a listening ear and practical solutions when challenges arise.
Rota management is another essential part of my role. I work closely with our scheduling team to ensure shifts are covered efficiently and fairly, balancing client needs with the well-being and preferences of our carers. I understand how important it is to get this right—for both staff satisfaction and continuity of care.
Being part of a team that puts people first, both clients and carers, is incredibly rewarding. I’m proud to play a role in creating a workplace where our staff feel appreciated and empowered, knowing that their care makes a real difference every day
The Medication Lead plays a critical role in ensuring the safe, effective, and person-centred management of medication within a care service. Their responsibilities include developing and maintaining robust medication policies, overseeing staff training and competency assessments, and conducting regular audits of Medication Administration Records (MARs), storage, and stock levels. They are expected to lead on medication error investigations, support person-centred care planning around medication, and liaise with external professionals such as GPs and pharmacies. The Medication Lead ensures compliance with CQC regulations, NICE guidelines, and local safeguarding procedures, while promoting a culture of safety and learning within the care team.
The Nominated Individual (CQC) is a senior representative of the care provider, responsible for ensuring the service complies with the Health and Social Care Act 2008 and all relevant CQC regulations. This includes providing strategic oversight, supporting the Registered Manager, and maintaining high standards across the five key questions (Safe, Effective, Caring, Responsive, and Well-led). The Nominated Individual oversees quality assurance, safeguarding practices, incident reporting, and risk management, while ensuring the service is always prepared for CQC inspections. They are also the main point of contact for the CQC, accountable for ensuring that governance systems are effective and that continuous improvements are made in response to feedback, audits, or regulatory changes.
Frequently Asked Questions about Loving Angels Care (West and North Northamptonshire)
How many Carers does Loving Angels Care (West and North Northamptonshire) employ?
Loving Angels Care (West and North Northamptonshire) employs 120 carers.
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