





Carons Care Line, aims to give support and care in enabling individuals, even those diagnosed with debilitating conditions or illnesses, every opportunity of remaining in their own home.
All their carers promote independence and have an understanding of individuality, choice, freedom of speech, respect, dignity and work in a person-centred way.
The company is based in Codford supporting clients in the following post codes BA12, BA13 and BA14 and surrounding villages.
The company...
Care Provided by Carons Care Line Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £30.74
Weekend rates and Bank Holiday rates differ. Cost for mileage from BA12 0PG to property (one way only)
Contact Carons Care Line Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Carons Care Line Ltd
- Private Owned
Person in charge
- Daniel Metibeu (Director)
Carons Care Line Ltd Reviews (28)
Carons Care Line Ltd has a Review Score of 9.4 (9.409) out of 10, based on 7 reviews in the last 2 years.
Over all time Carons Care Line Ltd has 28 reviews.
However, the back office was terrible.
We are truly pleased to hear your kind words about our carers. Knowing that you found them to be kind, thoughtful, and fully engaged is incredibly important to us, as delivering compassionate,...
The carers could not have been more professional or more attentive.
I was reassured that I was leaving my wife in very safe hands. Had the carers any concerns they would immediately bring it to my attention.
I have inadvertently put late requests for assistance and the staff have responded beyond my expectations.
I cannot thank Carons Care enough for their sympathetic and effective treatment of my elderly mother, I know if she could write her own review it would certainly reiterate my own praise.
Thank you for your kind words. We're delighted to hear how much our team enjoys their time with your mum - her wonderful sense of humour brings so much joy to everyone around her. It's reassuring to know she makes us smile just as much as we make her smile, and we hope this gives you confidence that she is in safe, caring, and happy hands.
They turned up on time, sent me a roster so that I could see who was coming to care for mum and were polite and treated mum with compassion at all times.
Thank you for a lovely review. I know I speak for all the carers when I say it's was a true pleasure to care for your Mum. We wish your Mum all the best in her next venture and hope she is receiving the right support she needs.
We used Carons Care Line to support my 101-year-old mother during my granddaughter's christening, and their service was exceptional. From collecting her from the care home to caring for her at the church and our home, and returning her safely, everything was handled with professionalism and warmth. The carer, was friendly, efficient, punctual, caring, and made sure Mum was comfortable and included throughout. The manager, was pleasant, accommodating, and had a truly can-do attitude that made all the arrangements smooth and stress-free. The whole team was reassuring, kind, and completely reliable. Their support gave us peace of mind and allowed us to enjoy the day knowing Mum was in excellent hands. Highly recommended for anyone looking for thoughtful and professional care.
Alison, thank you so much for this fabulous review! It really is a team effort and we appreciate you recognising that. Thank you for choosing us to support with such a special family occasion. I'm not sure who had more fun, our carer or your Mum! Will be here ready to support onyournextone!
Caron's Care provided excellent care for my elderly father on his discharge from hospital. All the carers who attended him were kind and supportive. Communication with the agency was efficient and very straightforward. I could not recommend them highly enough! Fantastic service
Thank you so much for your wonderful review. I know I speak for all carers when I say it was a pleasure supporting your Dad to build back up his independence and confidence back at home. We our so happy to have had a hand in his success! Thank you for choosing us.
We consider ourselves very lucky to have found Carons Care Line and have had nothing but exceptional care from them for the last few years that my mum has needed a little bit of extra support at home. It wasn't an easy step for mum acknowledging that she needed a bit of help but this has meant that she has been able to retain her independence and stay in her much loved home which has made such a difference to her and to us as her children. All of the carers have gone out of their way to establish a rapport with mum and she genuinely looks forward to their visits! We have recently had to make some alterations to the weekly timetable at relatively short notice and the team went above and beyond to make sure that this was possible for which we are hugely grateful. Five star review from me for a five star team!
this comment has made us all smile! Thank you for much for such a kind review, it means the world to us. It is a true pleasure to support your Mum and we are so glad she looks forward to seeing us as much as we look forward to seeing her!
Friendly professional care and support.
Would thoroughly recommend it.
All communication is prompt and appropriate.
Carers have built up an excellent rapport and relationship with Mum and her partner. They look forward to their daily visits.
Thank you so much for a wonderful review. Mum and partner are super special and we all thoroughly enjoy seeing and supporting them both and look forward to our daily visits. Kind regards.
Friendly, encouraging, everything a client needed.
Kindest regards.
We use Caron Care Carers for 4 hrs. a day, six days a week. I have always found them friendly, prompt, caring, and focused on my wife's needs. They are accommodating whenever I have to make alterations to the weekly Care plan and keep in touch regularly to ensure everything is running smoothly. My wife really enjoys the time spent with her carers and is often disappointed when they have to leave.
Many thanks for your support with all the carers.
Lovely, kind, friendly professional staff. Punctual and attentive.
Wouldn't hesitate to recommend.
Best wishes.
Very happy after husband had a bladder operation and I had a broken wrist at the same time so couldn't help with catheter etc.
Thank you for a lovely review and I am so pleased we continue to support you and your husband and you are well and both up and about. Best wishes.
Unfortunately, they were only with us a short time due to my Mums ill health and circumstances having to change.
All the carers were kind, friendly, approachable and supportive. Always on time, and nothing too much trouble, even had to stay longer than the time allocated on several occasions. When we were having difficulties, the manager was brilliant at giving us guidance and her full support. She popped in to check on us when we were struggling, which gave us lots of reassurance, we would have been lost without her and her knowledge.
I would definitely recommend Carons Care. Thank you all for your kindness, help and support.
many thanks.
Caron’s Care was looking after my 87 year old, disabled grandmother back in April and will be doing more care for her throughout the year. I’ve seen first hand how they look after their clients and I’m glad to say that I trust them fully with her care. All of their staff are incredibly friendly and caring. My grandmother loves all of them with a particular fondness for one staff member who was very sweet and bubbly. Will be looking forward to working with them in the future.
Thank you for such a lovely review and we are pleased to be re-united with your grandmother as she is alwys so warm and accomadating and it is so nice to see her again and again during her year of operations and recovery. Thank you to you all, as a family you have been very supportive to us all. Care Manager.
A very good service, adapts well to changes. All the carers are very good, friendly and reliable. Contact is very good, also very good suggestions and advice. Obviously, the user is the forefront of the support.
Kindest regards,
Karen.
Mum is so well looked after by Carons Care Line team, nothing is too much trouble for them but, most importantly, they treat Mum as an individual and with great respect coupled with a sense of humour which Mum loves!
Kindest regards,
Karen.
Very friendly and professional. The weekly care planner by email is concise and helpful. Staff have been excellent at recommending medical referrals where necessary. We really appreciate the support along what can be a lonely road.
Kindest regards,
Karen.
Treated with respect always. Reasonable pricing. Excellent company to deal with.
Company based in Codford so easy access if needed.
Many thanks,
Karen.
Generally excellent - nothing too much trouble. No complaint over 'messy jobs' (many here, I regret). Excellent meals and cooking, cheerful conversation, invaluable shopping service. Good timekeeping - I am always pleased to see them!
Thank you for the lovely review. If you wish to discuss any improvements you feel we can make, please do not hesitate to call me. Thank you, Karen.
Carons Care Line have been brilliant and have looked after my partner very well. Carers were very punctual, helpful and trustworthy.
Kind regards,
Karen.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 June 2019- Caring Outstanding
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (2)
- Posted: Wednesday 17 Jul 2024Well done to Victoria for her hard work and commitment to studying and finally achieving this award. Congratulations from all at Carons Care Line.
- Posted: Wednesday 17 Jul 2024Carons Care Line LTD is proud to announce the wonderful achievement of being in the top 20 award in Wiltshire. thanks to everyone who has supported us in our journey...
Awards / Recognitions (3)
- Recipient: Carons Care Line LtdDate: Friday 31 May 2024
- Recipient: Carons Care Line LtdDate: Monday 01 May 2023
- Recipient: Carons Care Line LtdDate: Wednesday 25 May 2022
Meet the Team (0)
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Frequently Asked Questions about Carons Care Line Ltd
How many Carers does Carons Care Line Ltd employ?
Carons Care Line Ltd employs 16 carers.
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