Clovecare is a true family-run service, founded in 2015 by the current director and later joined by her daughter in 2018. From its beginnings, the agency has been built on a shared belief in providing care that is personal, compassionate, and dependable - the kind of care they would want for their own family.
The team includes two fantastic senior care coordinators, both having been at Clovecare since day 1, and...
Clovecare is a true family-run service, founded in 2015 by the current director and later joined by her daughter in 2018. From its beginnings, the agency has been built on a shared belief in providing care that is personal, compassionate, and dependable - the kind of care they would want for their own family.
The team includes two fantastic senior care coordinators, both having been at Clovecare since day 1, and 13 support workers who have been with Clovecare for a number of years. Each team member brings their own personality and flair - from those who love singing and dancing, to animal enthusiasts, and those who are quietly devoted to their work. Together, they form a caring, vibrant team united by their passion for what they do.
Over the years, the agency has developed strong and trusted relationships with local healthcare professionals, including local nursing teams, reablement teams, and local GPs. These partnerships help ensure a joined-up approach to care, tailored to each individual’s needs.
Every member of the team truly loves their work, and this shines through in their kindness, dedication, and the exceptional care they deliver each day. The agency continues to grow with the same family values and heartfelt commitment that have been at its core since day one.
Care Provided by Clovecare Ltd
Types of Home Care
Visiting Care
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£25 - £37.50
Hourly rate varies on weekday, weekend, Bank Holidays & Christmas.
The price(s) shown are provided by the agency. Contact Clovecare Ltd for full pricing details and T&Cs.
Contact Clovecare Ltd to get a personalised quote:
Review from N F (Wife of Client) published on 15 September 2026 Submitted via Postal Card•
Overall Experience
Our carer is first class! The process from my first enquiry to the initial carer visit was very smooth and quick. We look forward to her visit and are uplifted by her encouragement and ever-cheerful manner. The management side of things feels personal and efficient.
Thank you Clovecare!
Our carer is first class! The process from my first enquiry to the initial carer visit was very smooth and quick. We look forward to her visit and are uplifted by her encouragement and ever-cheerful manner. The management side of things feels personal and efficient.
Thank you Clovecare!
↩Reply from Latasha Holmes, Manager at Clovecare Ltd
Thank you so much for posting this lovely review! I will pass this over to your carer. We will continue to do our best!
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Diane C (Client / Service User) published on 23 March 2026 Submitted via Postal Card•
Overall Experience
Wonderful, trustworthy, reliable, confidential really great company and wouldn't really want anyone else. Husband died and anxiety very very bad but Clovecare helped me tremendously in many ways. The carer that has come to me for last eight years truly helped me in my bad, depressing days and now...
Wonderful, trustworthy, reliable, confidential really great company and wouldn't really want anyone else. Husband died and anxiety very very bad but Clovecare helped me tremendously in many ways. The carer that has come to me for last eight years truly helped me in my bad, depressing days and now I've got a bit of bounce back. Thank you Clovecare.
↩Reply from Latasha Holmes, Manager at Clovecare Ltd
Thank you so much for taking the time to write this kind review. We are delighted to hear that the ladies have helped you through such difficult times.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J K (Son of Client) published on 13 March 2026 Submitted via Website•
Overall Experience
My mother says that she is very happy with her experience with her care company (Clovecare). They are very efficient, caring and professional.
She has been looked after by them for quite a while now and there has never been a problem.
My mother says that she is very happy with her experience with her care company (Clovecare). They are very efficient, caring and professional.
She has been looked after by them for quite a while now and there has never been a problem.
↩Reply from Latasha Holmes, Manager at Clovecare Ltd
Thank you for your kind review. We're delighted to hear that your mother is happy with the care and support she receives. It's a pleasure for our team to support her, and we look forward to continuing to provide the same support in the future.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from C W (Wife of Client) published on 3 March 2026 Submitted via Website•
Overall Experience
We would like to express our deepest gratitude for the care and attention provided by Clovecare for my late husband, during the last nineteen months of his life.
The team always went above and beyond for him, treating him with utmost respect and gentleness. His needs were always met; never...
We would like to express our deepest gratitude for the care and attention provided by Clovecare for my late husband, during the last nineteen months of his life. The team always went above and beyond for him, treating him with utmost respect and gentleness. His needs were always met; never rushed. During this challenging time, Clovecare supported us and enabled him to be cared for in his own home. In his final week they reacted to his changing needs with compassion and sensitivity.
We can highly recommend this care agency.
↩Reply from Latasha Holmes, Manager at Clovecare Ltd
Thank you for such a kind review. You welcomed all the ladies into your home with such open arms, and I know they truly enjoyed every visit with him. Thank you again & we hope you and your family are keeping well.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Kathleen C (Client / Service User) published on 11 December 2025 Submitted via Website•
Overall Experience
I like so many others was referred to Clovecare by members of the START team who cared for me when I left hospital after eleven weeks and could not walk .i had a hospital bed downstairs and carers came in twice a day . I was encouraged to practise walking up and down the stairs with the carers...
I like so many others was referred to Clovecare by members of the START team who cared for me when I left hospital after eleven weeks and could not walk .i had a hospital bed downstairs and carers came in twice a day . I was encouraged to practise walking up and down the stairs with the carers help, and now have moved back upstairs into my own bed and am able to have a shower twice a week .My family is so grateful to the carers for all the help and encouragement I have received and would thoroughly recommend this Care Agency to anyone looking for loving care.
↩Reply from Latasha Holmes, Manager at Clovecare Ltd
Thank you so much for this lovely review. It is so wonderful to hear that you and your family are happy with the support you have received. You have done so well and come very far. We look forward to continuing our help in any way.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from N M (Daughter of Client) published on 6 November 2025 Submitted via Website•
Overall Experience
The carers take great care of my mother - who has her 'own way' of wanting things done to enable her to still live in her own home. They have built up a strong relationship with her, are aware of her needs and wishes in all aspects of her care, treating her with understanding and dignity at all...
The carers take great care of my mother - who has her 'own way' of wanting things done to enable her to still live in her own home. They have built up a strong relationship with her, are aware of her needs and wishes in all aspects of her care, treating her with understanding and dignity at all times. They go above and beyond when emergencies occur and keep me fully informed at all times.
We had a recent family wedding and they helped get mum ready for her trip, anticipating all her needs for the weekend which made things go smoothly.
↩Reply from Latasha Holmes, Manager at Clovecare Ltd
Thank you so much for this lovely review. The ladies love going to see Mum and we will always help whenever you need it.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Anita M (Daughter of Client) published on 3 November 2025 Submitted via Website•
Overall Experience
I would like to thank Clovecare for all their help with my mum, without them I wouldn't know what to do. My mum has been receiving care from Clovecare for the past 2 years which has had to be increased significantly over the past 4 months. They go over and above in the help they provided for both...
I would like to thank Clovecare for all their help with my mum, without them I wouldn't know what to do. My mum has been receiving care from Clovecare for the past 2 years which has had to be increased significantly over the past 4 months. They go over and above in the help they provided for both myself and my mum, she isn't the easiest person to deal with!! Just a phone call to them and they will help with any questions I might pose. It's such a relief knowing they are just a phone call away. You hear so many horror stories but I must say this isn't one of those. The ladies in the office and the carers are quite honestly amazing, thank you for everything you do.
↩Reply from Latasha Holmes, Manager at Clovecare Ltd
We can't believe it's been two years already! I am glad you can call and feel that we can help straight away - that is all we aim for. I'll pass this over to the ladies. Thank you so much
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Lisa W (Daughter of Client) published on 3 November 2025 Submitted via Website•
Overall Experience
Clove Care are looking after my mother. Prior to this they provided end of life care for my father. I am very happy with the standard of care my mother is receiving. The staff are kind, compassionate and trustworthy. My mother's needs are met and she is treated with dignity and respect.
I am...
Clove Care are looking after my mother. Prior to this they provided end of life care for my father. I am very happy with the standard of care my mother is receiving. The staff are kind, compassionate and trustworthy. My mother's needs are met and she is treated with dignity and respect.
I am completely satisfied with the service.
↩Reply from Latasha Holmes, Manager at Clovecare Ltd
Thank you for leaving this review for us. The ladies have enjoyed seeing Mum since caring for your father, and they always shared stories with me. Thank you for having us be apart of these changes & trusting us. It really means the most to the ladies (& me).
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Audrey P (Niece of Client) published on 19 March 2025 Submitted via Website•
Overall Experience
Immense thanks to all the staff at Clovecare for their professional and compassionate care and support of our elderly Aunt who has, over the years, had numerous falls and been in and out of hospital. Clovecare have consistently gone the extra mile on every occasion and we are extremely grateful to...
Immense thanks to all the staff at Clovecare for their professional and compassionate care and support of our elderly Aunt who has, over the years, had numerous falls and been in and out of hospital. Clovecare have consistently gone the extra mile on every occasion and we are extremely grateful to be able to rely on them, often at very short notice, to make sure Aunty remains safe and is able to continue living as independently as possible. Their proactive approach to making sure Aunty gets the right medical support when required is also much appreciated especially as we live some distance away and it is a huge relief to know we can rely on them in any emergency. We cannot say thank you enough.
↩Reply from Latasha Holmes, Manager at Clovecare Ltd
Thank you so much for this lovely review. We are so glad that you and your family are able to rely on us when you need to. We look forward to continuing support for your aunt.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Paula W (Daughter of Client) published on 16 December 2024 Submitted via Website•
Overall Experience
Very pleased with Clovecare. Mum had never wanted carers but now needs them. One staff member in particular was very understanding when setting everything up. The manager in the office is always helpful and prompt to respond to my (numerous!) emails. The lovely carers look after mum well even when...
Very pleased with Clovecare. Mum had never wanted carers but now needs them. One staff member in particular was very understanding when setting everything up. The manager in the office is always helpful and prompt to respond to my (numerous!) emails. The lovely carers look after mum well even when she is being challenging. I think she appreciates their care although she may not always admit it! I certainly appreciate it. They are helpful and adaptable and the cost is reasonable for the service they provide. Being able to check status of each visit on phone is very handy. I would definitely recommend this care company. Lovely ladies.
↩Reply from Latasha Holmes, Manager at Clovecare Ltd
Thank you for taking your time to write such a lovely review. We will continue to support mum the best way we can. No matter what you need, we will always be a call (or email) away.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Georgia M (Granddaughter of Client) published on 4 December 2024 Submitted via Website•
Overall Experience
Me and my family are so happy to have found this care company. The staff are absolute angels that have really got to know my nan and although she can be difficult, they deal with her amazingly. They have gone above and beyond to ensure my nan's safety and welfare and also put up with us, a very big...
Me and my family are so happy to have found this care company. The staff are absolute angels that have really got to know my nan and although she can be difficult, they deal with her amazingly. They have gone above and beyond to ensure my nan's safety and welfare and also put up with us, a very big family who are all heavily involved.
The management team are kind, compassionate and easily reachable for anything we need which is great and much appreciated. I couldn't recommend this company any more!
↩Reply from Latasha Holmes, Manager at Clovecare Ltd
Thank you for your kind words. I will pass this on to all the ladies that visit nan. We really enjoy working with you and look forward to the future.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Emma H (Granddaughter of Client) published on 20 March 2024 Submitted via Website•
Overall Experience
Fantastic care company, staff are very friendly and attentive. The team are also flexible and adapts to any care needs of the client.
My grandmother always feels confident and happy when the team visit her.
Fantastic care company, staff are very friendly and attentive. The team are also flexible and adapts to any care needs of the client.
My grandmother always feels confident and happy when the team visit her.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Carol M (Daughter of Client) published on 20 March 2024 Submitted via Website•
Overall Experience
We have been really pleased with Clovecare. Mum has the same person every day, except her day off. She is kind, caring and makes her feel comfortable. Other staff she's had from Clovecare are all the same, very kind and caring. Always on time and have a cheerful greeting and are good company.
We have been really pleased with Clovecare. Mum has the same person every day, except her day off. She is kind, caring and makes her feel comfortable. Other staff she's had from Clovecare are all the same, very kind and caring. Always on time and have a cheerful greeting and are good company.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Maggie P (Client / Service User) published on 31 March 2023 Submitted via Website•
Overall Experience
I am looked after by a great carer who has become a best friend. She is ultra-capable, kind and funny - we laugh such a lot! Her visits always cheer me up and nothing is too much trouble. She changes my pain patch and changes my duvet! She will cut up an avocado for me and she will feed my garden...
I am looked after by a great carer who has become a best friend. She is ultra-capable, kind and funny - we laugh such a lot! Her visits always cheer me up and nothing is too much trouble. She changes my pain patch and changes my duvet! She will cut up an avocado for me and she will feed my garden birds! I have nerve damage which adversely affects my breathing and my right arm, which is now useless. I’m also awaiting a new hip in the next few weeks so there are lots of things I am unable to do for myself. Clovecare also cared for my late husband for many years from when he was just mobile, then for several years when he was bedbound. They kept him clean, well-fed and cheerful (my neighbours loved the “singing” in the shower!) and while they cared for him in bed he had no pressure sores.
I am well satisfied with Clovecare and all the Carers that I have met. I would not want to ever use another agency.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 January 2024
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (1)
News
14 Nov 2025
Clovecare are proud to work with the NHS and have shared access to the Universal Care Plan system. Confirmed by the NHS, we are the first domiciliary care provider in...
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Clovecare Ltd.
Accreditations
There are no accreditations posted yet for Clovecare Ltd.
Meet the Team (7)
Wendy CrooksJob Title DirectorJoined 2015
I worked closely with Merton Social Services and hospital discharge teams for over 20 years, supporting people as they returned home from hospital...
I worked closely with Merton Social Services and hospital discharge teams for over 20 years, supporting people as they returned home from hospital during their six-week reablement period. While I found this work incredibly rewarding, I often wondered how people managed in the months and years that followed once rehabilitation ended.
This inspired me to establish Clovecare —a natural follow-on service for individuals needing ongoing support after hospital discharge or reablement. Since 2015, we have supported over 200 people to remain safely and comfortably in their own homes. I have loved every day of this journey and remain passionate about helping people in Sutton and Merton maintain their independence and quality of life at home.
Anna McInnesJob Title Senior carerJoined 2015
Anna has worked in domiciliary care for over 40 years and has been a valued member of our team since the very start. Originally from Ireland, she is...
Anna has worked in domiciliary care for over 40 years and has been a valued member of our team since the very start. Originally from Ireland, she is known for her caring nature and strong family values. She builds meaningful relationships and consistently goes above and beyond to support those in her care.
Kerry KichensideJob Title Senior CarerJoined 2015
Karry has been a valued member of the team since 2015. Kerry also joined at the very start. When Wendy needed a strong, reliable team, she wanted to...
Karry has been a valued member of the team since 2015. Kerry also joined at the very start. When Wendy needed a strong, reliable team, she wanted to start this journey. She had previously worked with Wendy & Anna for another council for many years and has since devoted herself to her role as a Senior Carer. With a large family of her own, she is extremely family-oriented, and this is reflected in the compassionate, person-centred care she provides.
Pippa EganJob Title Support workerJoined 2017
Pippa has worked with us since 2017 and has been a dependable member of the team. She approaches challenges head-first, always leading with logic and...
Pippa has worked with us since 2017 and has been a dependable member of the team. She approaches challenges head-first, always leading with logic and empathy. She too has many ways of working with her clients, from singing and dancing, to those that like simple and straight instructions. She has worked particularly closely with clients receiving end-of-life support, those recovering from stroke, and individuals living with Parkinson’s disease, providing thoughtful and compassionate care throughout.
Maria PhillipsJob Title Support workerJoined 2017
Maria has worked with us since 2017 and brings a truly quirky and engaging personality to her role. This allows her to work exceptionally well with...
Maria has worked with us since 2017 and brings a truly quirky and engaging personality to her role. This allows her to work exceptionally well with all clients, particularly those living with dementia and Alzheimer’s. Maria also devotes herself to supporting those who may be at the end stages of their life, ensuring that they are comfortable. She has a natural ability to connect with people, helping them feel comfortable and relaxed, and is highly adaptable in any situation. She shows genuine care and compassion to everyone she supports.
Navina TorryJob Title Support workerJoined 2017
Navina has an extremely calm and reassuring approach with her clients. Those who know her appreciate her ability to share a laugh while building...
Navina has an extremely calm and reassuring approach with her clients. Those who know her appreciate her ability to share a laugh while building strong, trusting relationships. She is exceptionally compassionate and patient, and when supporting individuals in the final stages of their lives, families often remark on how grateful they are that Navina was there for their loved one.
Susan WinchesterJob Title Support workerJoined 2017
Sue joined us in 2017 and, after a few years with the team, decided to explore a new opportunity. During this time, she worked in a local care home...
Sue joined us in 2017 and, after a few years with the team, decided to explore a new opportunity. During this time, she worked in a local care home before realising that home care was where her passion truly lies. Many clients recognise Sue from her years working at the Co-op in Rosehill, where she built strong relationships within the local community. This familiar presence helps clients feel comfortable and reassured when she visits their homes. She is kind, caring, and resilient, and has worked exceptionally well with clients who have a wide range of health conditions and care needs.
Frequently Asked Questions about Clovecare Ltd
How many Carers does Clovecare Ltd employ?
Clovecare Ltd employs 17 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Clovecare Ltd to verify any information. View our terms and conditions. Clovecare Ltd has an Enhanced Service -what an Enhanced Service includes.
