Clovecare Ltd

Hill House, Bishopsford Road, Morden SM4 6BL
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9.6 7 Reviews
  • Clovecare Ltd, Morden
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Care Provided

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £20.50

These prices are only a guideline, please contact Clovecare Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Clovecare Ltd

Person in charge

  • Latasha Holmes (Manager)

Admission Criteria

  • Non clinical. 24 hour care unavailable
Are you the Owner/Manager of Clovecare Ltd? View your Advertising Options

Clovecare Ltd Reviews (7)

9.6

Clovecare Ltd has a Review Score of 9.6 (9.572) out of 10, based on 6 reviews in the last 2 years.
Over all time Clovecare Ltd has 7 reviews.

Overall Experience
  • 7
  • 0
  • 0
  • 0
  • 0
Date Published
  • 7
  • 1
  • 3
  • 6
  • 1
Reviewer Connection to Clovecare Ltd
  • 3
  • 2
  • 1
  • 1
Total of 7, showing 1-7
Review from Audrey P (Niece of Client) published on 19 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Immense thanks to all the staff at Clovecare for their professional and compassionate care and support of our elderly Aunt who has, over the years, had numerous falls and been in and out of hospital. Clovecare have consistently gone the extra mile on every occasion and we are extremely grateful to be
able to rely on them, often at very short notice, to make sure Aunty remains safe and is able to continue living as independently as possible. Their proactive approach to making sure Aunty gets the right medical support when required is also much appreciated especially as we live some distance away and it is a huge relief to know we can rely on them in any emergency. We cannot say thank you enough.
Reply from Latasha Holmes, Manager at Clovecare Ltd

Thank you so much for this lovely review. We are so glad that you and your family are able to rely on us when you need to. We look forward to continuing support for your aunt.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Paula W (Daughter of Client) published on 16 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very pleased with Clovecare. Mum had never wanted carers but now needs them. One staff member in particular was very understanding when setting everything up. The manager in the office is always helpful and prompt to respond to my (numerous!) emails. The lovely carers look after mum well even when she
is being challenging. I think she appreciates their care although she may not always admit it! I certainly appreciate it. They are helpful and adaptable and the cost is reasonable for the service they provide. Being able to check status of each visit on phone is very handy. I would definitely recommend this care company. Lovely ladies.
Reply from Latasha Holmes, Manager at Clovecare Ltd

Thank you for taking your time to write such a lovely review. We will continue to support mum the best way we can. No matter what you need, we will always be a call (or email) away.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Georgia M (Granddaughter of Client) published on 4 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Me and my family are so happy to have found this care company. The staff are absolute angels that have really got to know my nan and although she can be difficult, they deal with her amazingly. They have gone above and beyond to ensure my nan's safety and welfare and also put up with us, a very big
family who are all heavily involved.
The management team are kind, compassionate and easily reachable for anything we need which is great and much appreciated. I couldn't recommend this company any more!
Reply from Latasha Holmes, Manager at Clovecare Ltd

Thank you for your kind words. I will pass this on to all the ladies that visit nan. We really enjoy working with you and look forward to the future.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Carol M (Daughter of Client) published on 20 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been really pleased with Clovecare. Mum has the same person every day, except her day off. She is kind, caring and makes her feel comfortable. Other staff she's had from Clovecare are all the same, very kind and caring. Always on time and have a cheerful greeting and are good company.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Emma H (Granddaughter of Client) published on 20 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic care company, staff are very friendly and attentive. The team are also flexible and adapts to any care needs of the client.
My grandmother always feels confident and happy when the team visit her.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Nita M (Daughter of Client) published on 20 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent communication and sympathetic help with my mum's latest problems.
Everything was sorted smoothly to ensure she could remain living independently.
The staff were friendly and caring in every way.
Thanks.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Maggie P (Client) published on 31 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am looked after by a great carer who has become a best friend. She is ultra-capable, kind and funny - we laugh such a lot! Her visits always cheer me up and nothing is too much trouble. She changes my pain patch and changes my duvet! She will cut up an avocado for me and she will feed my garden birds!
I
have nerve damage which adversely affects my breathing and my right arm, which is now useless.
I’m also awaiting a new hip in the next few weeks so there are lots of things I am unable to do for myself.
Clovecare also cared for my late husband for many years from when he was just mobile, then for several years when he was bedbound. They kept him clean, well-fed and cheerful (my neighbours loved the “singing” in the shower!) and while they cared for him in bed he had no pressure sores.
I am well satisfied with Clovecare and all the Carers that I have met. I would not want to ever use another agency.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.6 (9.572)

Overview of Review Score

The Review Score of 9.6 (9.572) out of 10 for Clovecare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.972 for Clovecare Ltd is calculated as follows: ( (35 Excellents x 5) + (1 Goods x 4) ) ÷ 36 Ratings = 4.972
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Clovecare Ltd is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Jan 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Clovecare Ltd

What Type of Services does Clovecare Ltd offer?

Clovecare Ltd offers Home Care.

How many Carers does Clovecare Ltd employ?

Clovecare Ltd employs 17 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Clovecare Ltd to verify any information. View our terms and conditions. Clovecare Ltd has an Basic Service - more info.