Folkestone Home Care is an independent home care and support service for people wishing to remain independent and live in their own home. At the foundation of the Company are four core principles: Honesty, Integrity, Respect and Accountability.
Folkestone Home care upholds these principles throughout its day to day practices. This is shown by the passion, not only for delivering excellent standards in the delivery of the care but also...
Care Provided by Folkestone Home Care
Types of Home Care
- Visiting Care
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £34 - £34
Half an hour is the shortest call we would consider
Contact Folkestone Home Care to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) -
NHS (Contracted Provider) -
Good to Know
Owner
- Folkestone Home Care Ltd
- Private Owned
Person in charge
- Emma Hanwell (Manager)
Folkestone Home Care Reviews (48)
Folkestone Home Care has a Review Score of 9.8 (9.800) out of 10, based on 12 reviews in the last 2 years.
Over all time Folkestone Home Care has 48 reviews.
We consider ourselves lucky to have discovered Folkestone Home Care and are happy to recommend them to others in a similar situation.
Thank you so much for your lovely review and I will pass on your comments to the team. I am very happy that you have found our service to be the high standard we always aim to deliver.
Her well-trained staff follow her lead and my partner (and me) have been treated with respect, dignity and above all kindness and understanding.
A very professional company.
Thank you for taking the time to review us. I will pass your comments onto the rest of the team, who will be as thrilled as I am, that you are both so happy with the high standard of service that we always aim to deliver.
I would absolutely recommend this local company and to summarise their service from office through to their carers is 'outstanding'. Thank you Folkestone Home Care.
Thank you so much for taking the time to review us. I am so pleased we were able to help support you and your parents. I will pass on your message on to the team, who will be thrilled.
They come at exactly the time we have asked for and never late. We have the same carer except on her day off.
Thank you for reviewing us. I am so glad to see you are content with our services. I will pass on your review to the team.
Have experienced very comprehensive care whatever the need is at the time. Detailed analysis of the underlying situation and working with the clients to improve the quality of their life. The same carer has been involved throughout with extensive back up from the care manager in the initial stages while the needs of the client are being met and ascertained. Also, the care manager has worked closely with the family in all the decisions and problem-solving.
I am so glad to hear that you have found our service to be of a high standard and that you have scored us so highly. I will pass your comments onto the team who will be delighted.
The home care company has been very professional from the first contact. All the staff have been polite, friendly and caring.
Thank you so much for reviewing us. It has been a pleasure working with you to get the support you required and I will pass onto the team your lovely comments.
It was with good fortune that we came across the manager from Folkestone Home Care to assist with the care of my father who is now in his late eighties.
My father likes to remain independent at home but needs assistance with his routine, his carer is the ideal person in this role being able to help with every aspect of his well being.
His carer has a cheerful and amiable disposition which has endeared her to my father and us, her positive and practical approach makes sure the day to day issues are covered then his carers follows this up with the sourcing of equipment and materials to aid my father’s health and quality of life.
My father's carer is in constant contact with advice and suggestions which is of considerable help to the family and to make sure Father’s best care and attention is achieved.
Thank you so much for taking the time to send in such a lovely review. We are very glad we have been able to support your father in such a way that everyone is happy with our services. I will ensure your review is passed onto the team.
On explaining my Mum's needs, I was told only 3 carers would visit Mum due to her needs as she needed to get to know the carers providing the care and not see different carers each time, she needs continuity, photographs were provided so my Mum can recognise them.
Individualized care is provided and my Mum's needs are understood and call times adjusted to accommodate this.
Folkestone Home Care provide the personal touches you would provide for yourself.
I am kept informed by phone, text or email and will be contacted immediately of any urgent situations.
Folkestone Home Care are providing outstanding care to my Mum, they go above and beyond of what I was expecting. Not only are they supporting my Mum but me as well, I'm reassured my Mum is cared for with dignity and respect.
Thank you for your lovely review, we are so glad to have been able to step in and support your mum and that we have exceeded your expectations, I will ensure your comments are passed onto the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 November 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Folkestone Home Care.
Awards / Recognitions (7)
- Recipient: Folkestone Home CareDate: Friday 30 May 2025
- Recipient: Folkestone Home CareDate: Friday 31 May 2024
- Recipient: Folkestone Home CareDate: Friday 03 Nov 2023
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Folkestone Home Care to verify any information. View our terms and conditions. Folkestone Home Care has an Enhanced Service - more info.