Care Matters Homecare (Stockton)
Unit 11, Halegrove Court, Cygnet Drive,
Stockton-on-Tees
TS18 3DB
These prices are only a guideline, please contact Care Matters Homecare (Stockton) to find out the exact price for your requirements.
Care Matters Homecare (Stockton) has a Review Score of 9.2 (9.170) out of 10, based on 9 reviews in the last 2 years.
Over all time Care Matters Homecare (Stockton) has 9 reviews.
5.0 out of 5
Thank you for your lovely review. We're so glad that the care our team provides is having such a positive impact on your family. We'll pass on your kind feedback to the whole team.
5.0 out of 5
Thank you for your review and kind words. It was a pleasure to care for your grandma.
5.0 out of 5
Thank you for your kind comments. It has been our greatest pleasure to care for your nan. Our team are fantastic and will be delighted to hear what a difference they made to your nan and the wider family.
1.0 out of 5
We are sorry that you and your family have had a negative experience with our company recently. Having cared for your mum for many months we are keen to fully understand what has gone wrong in recent weeks and as such are in the process of completing an internal investigation, once this is complete we will respond to you with our findings accordingly.
5.0 out of 5
Thank you for your kind words, your positive feedback will be shared with the team who will be delighted to hear how well-supported your Dad feels. Thanks again.
4.0 out of 5
Thank you for taking the time to complete a review of our service. It's good to hear that you feel supported by your care staff. Thanks again.
5.0 out of 5
Thanks Susan for your positive feedback. It is great to hear that your mum is happy with the service provided, we'll ensure that this is shared with the team.
5.0 out of 5
Many thanks for taking the time to complete a review of our service. Our staff pride themselves on doing a good job and it's great to hear what a difference they make.
5.0 out of 5
Many thanks for taking the time to complete a review. We appreciate the positive feedback highlighting the quality of service provided. Thanks again.
The Review Score of 9.2 (9.170) out of 10 for Care Matters Homecare (Stockton) is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Care Matters Homecare (Stockton) is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8
Managing Director, Lisa, is an experienced and driven professional with a wealth of business start-up experience.
She has extensive knowledge of HR, Accounts, Finance and Business Management. Lisa combines her essential work at Care Matters Homecare Ltd, with her role as Managing Director of The Newlands Group Limited, which also owns Tribe Recruitment Limited, Tribe Search Limited and Turn Left Ventures Limited.
Steven has over 16 years of experience supporting adults within home care. Steven started as a care assistant and progressed to the registered manager’s position. He has successfully held CQC registered managerial positions since 2010 in both domiciliary and extra care. Steven has a Level 5 in Leadership for Health and Social Care as well as a Level 5 Medication Award and brings a high level of expertise to Care Matters.
Experienced Care Coordinator working across Stockton and surrounding areas.
Experienced Care Coordinator working across Stockton and surrounding areas.
Experienced Care Coordinator working across Stockton and surrounding areas.
Emma is tasked with performing routine medical administration duties, including documenting consent forms and maintaining Medical Administration Records (MAR).
Nicola has 25 years of experience in sales, operational and customer experience roles. More recently, she has focused on project management, including business start-ups, sales and marketing strategy and internal process review and refinement. In her role as Group Operations Director, Nicola uses her wealth of managerial skills and analytical thinking to promote operational effectiveness, efficiency and quality across the company. Nicola supports legislative and contractual compliance and drives continuous improvement.
Helen boasts over a decade of invaluable experience in recruitment, having served within both independent and global enterprises. Before joining us, she contributed her expertise to the financial services and insolvency sectors for several years. As Operations Manager, Helen's profound insights and proficiency play a crucial role in enhancing efficiency and innovating our service as well as driving our recruitment function to ensure we are suitably staffed at all times.
Julie has a wealth of experience which equips her with the skills to effectively oversee the company finances. Julie's background spans manufacturing, engineering and the NHS - ranging from local hospitals to community settings.
Antony's extensive managerial journey, spanning over two decades, encompasses diverse domains such as recruitment, marketing, business development, account management, and website development. As Group Marketing Manager, Antony channels this wealth of expertise to propel our company brands.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care Matters Homecare (Stockton) to verify any information. View our terms and conditions. Care Matters Homecare (Stockton) has an Enhanced Service - more info.
