Heart and Hands Homecare
111 Kingsway, Aldershot GU11 3PDEstablished in 1989, Heart and Hands Homecare offer the help you need to continue living safely in the comfort of your own home. They understand that life is better at home, and there comes a time when everybody will need a little help to get by. Whether you are looking for help with errands such as doing the shopping, managing your medication, assistance with dressing or personal care, or more...
Care Provided by Heart and Hands Homecare
Types of Home Care
- Visiting Care
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £27
Contact Heart and Hands Homecare to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
-
Direct Payments (from Local Authority/NHS) -
Local Authority (Contracted Provider) -
NHS (Contracted Provider) -
Good to Know
Owner
- Heart and Hands Homecare
- Private Owned
Person in charge
- Teresa Foster (Manager )
Heart and Hands Homecare Reviews (25)
Heart and Hands Homecare has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years.
Over all time Heart and Hands Homecare has 25 reviews.
Heart and Hands have looked after my Mother for the last 12 months with twice daily visits to prompt for medication and ensuring general welfare seeking medical assistance when required. The team are professional, cheerful and willing to change responsibilities as necessary. I have no hesitation in recommending this agency.
Heart and Hands have looked after my Dad for 18 months and cared for him in his final days recently with so much care, love and support. The team are professional, cheerful and supportive and have not only cared for my Dad but supported the whole family. Heart and Hands are a first-class agency and always wear full personal protective equipment. I cannot recommend them enough.
The manager and her team have been a great help taking care of my mum who lives 4 hours away from me during these difficult times we all find ourselves in. Very professional team, even help me get my mum to hospital and back at short notice when I couldn't make an appointment!
They are always willing to change the times they come in and are very flexible if I require extra help on any other days or an extra call.
My carers are extremely kind and patient and have a great sense of humour.
Thank you for all your kindness and help.
They provided care support to my father in a respectful and professional manner allowing my father to keep his dignity and provided invaluable moral and practical support to my mother.
Highly recommend 10 out of 10.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 August 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Heart and Hands Homecare.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Heart and Hands Homecare.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Heart and Hands Homecare to verify any information. View our terms and conditions. Heart and Hands Homecare has an Enhanced Service - more info.