You Before Me Care

8 Clayshotts Drive, Witham CM8 1XQ
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9.5 41 Reviews
  • You Before Me Care, Witham
You Before Me Care does exactly what the name says, they are a family-run organisation whose main goal is to put people first.

They believe that the care industry has experienced many tragic failures, some so severe they have resulted in loss of life due to negligence of incompetent workforce and outdated attitudes which have no place in today's care.

As a result, this care organisation formed by a family of nurses with a combined 40 years, has done what it set out to do.

You Before Me Care is very caring and makes their clients feel part of the family.

They offer a variety of services all designed to make clients stay in their home for longer and have services designed for people who have just come out of hospital looking for reablement.

A full list of these is provided on their brochure which is free to download as per request on this website.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £26 – £30

Weekend and Bank Holiday double, otherwise, fees are discussed on a case-by-case basis.

These prices are only a guideline, please contact You Before Me Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • You Before Me Care

Person in charge

  • Gorreti Zawayira (Manager)

You Before Me Care Reviews (41)

9.5

You Before Me Care has a Review Score of 9.5 (9.466) out of 10, based on 5 reviews in the last 2 years.
Over all time You Before Me Care has 41 reviews.

Overall Experience
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Date Published
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Reviewer Connection to You Before Me Care
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Total of 41, showing 21-40
Review from Lynda F (Daughter of Client) published on 16 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
You Before Me Care have been caring for my mother, who is bed-bound and has dementia since February 2020. I cannot fault the care that has been given to date and that continues to go on. Throughout the pandemic, they have been professional and supportive in their work towards both my parents. They are
all cheerful, friendly and easy to talk to. They are also good at communicating any issues or concerns they may have.
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Review from Pamela M (Client) published on 15 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had, from a carer, three hours down to two daily visits, for two and a half weeks after having a hip operation. The carer and I developed a good relationship, gradually helping me so that now I am at the stage where I am independent. I think this company is very professional and I would not hesitate
to recommend them.
Reply from Tapiwa Chitemerere, BDM at You Before Me Care

Thank You very much for your positive response! It was a pleasure working with you!

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Review from Jeff M (Son of Client) published on 15 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very professional from start to finish. My mother had a hip replacement and was ok to leave hospital but was facing a delay of about a week due to a care package proving difficult to put in place. I contacted this company and a member of staff, after obtaining all the information she needed from my
mother and I, went to the hospital that afternoon and organised the discharge. The nurse provided was reliable, caring, friendly and my mother was very reassured and happy. I would not have any hesitation using this company again or recommending them to anyone else.
Reply from Tapiwa Chitemerere, BDM at You Before Me Care

Thank you very much for the review Jeff. It was a pleasure looking after your mother and we would like to wish her all the very best.

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Review from E A (Daughter of Client) published on 12 July 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
We were introduced to You Before Me Care in late May 2021 and I was struck by the attention to detail as to what my mother's wishes were and how they could be met.
My feedback has also been accepted graciously and acted upon eg my mother was not comfortable with male carers visiting and helping her
in the shower, and this was dealt with immediately with at least one female carer always attending now.
You Before me Care also gave us a referral to the incontinence pathway for help which has greatly helped us.
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Review from Sally P (Daughter of Client) published on 8 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care that my Father has received from You Before Me Care has been first class. My father is treated with dignity, kindness and understanding. The carers are hugely reassuring, friendly and reliable. We would not hesitate to recommend You Before Me Care. A thank you to all at You Before Me Care on
behalf of the whole family.
Reply from Tapiwa Chitemerere, BDM at You Before Me Care

Thank you very much for your feedback, Sally.


Best wishes

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Review from M E (Client) published on 24 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kind, cheery greetings - the carers are here. Whatever the weather, they turn up with a kindly smile. Life with carers is transforming. Tiresome joints are encouraged to do that bit extra. Some efforts in learning to dress again can lead to hilarious laughter and hope brings magic to the new day.
Reply from Sharol Rose, Administrator at You Before Me Care

Thank you so much for this lovely review! We always provide care with a smile.

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Review from Debra P (Daughter of Client) published on 19 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
There are not enough words to describe how wonderful the experience has been with you providing our mothers end of life care. Thank you so much for coming in and taking such good care of her. Any expectations we had were exceeded 1000%! Thank you for everything and for being there for my sister and
I also when the going got tough.
Reply from Sharol Rose, Administrator at You Before Me Care

We are so pleased to hear we have provided such a wonderful experience for you and your family! It has been a pleasure meeting you all.

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Review from Carol (Daughter of Client) published on 20 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
YouB4Me are an excellent company providing care and support for my mum and I would not hesitate to recommend them. They have extremely high standards which they are maintaining during the current situation with Covid-19. They go out of their way to ensure that Mum is well cared for and keep us advised
of any issues so that they can be addressed as early as possible.
Reply from Tapiwa Chitemerere, BDM at You Before Me Care

Thank you very much for the review, and we really enjoy looking after your mother.

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Review from Trevor P (Son of Client) published on 14 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Caring and attentive to client's needs. Always put the client first. The management always endeavours to provide a service totally attuned to the client's wishes within the bounds of operational feasibility.
Reply from Tapiwa Chitemerere, BDM at You Before Me Care

Thank you very much, Trevor, for your review, and we hope to continue to provide you with a continued higher standard of service.

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Review from Malcolm L (Friend of Client) published on 14 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care provider is an excellent example of the sort of care one hopes to receive, should home care be required. The staff are friendly and go out of their way to help.
On one occasion, the patient needed to get to the hospital. It was late in the day and the staff member from this care provider
stayed with the patient and travelled with them to the hospital where they stayed with the patient until admission was agreed. Throughout, she gave the patient encouragement and comfort. The patient suffers from dementia, and is often confused, but is happy in her home with the staff coming in four times a day. Each one always gives superb service and often spends more than the expected time to reassure the patient.
Reply from Tapiwa Chitemerere, BDM at You Before Me Care

Thank you very much, Malcolm, for your review, and we hope to continue to provide you with a continued higher standard of service.

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Review from Susan (Daughter of Client) published on 1 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Caring, knowledgable, well-qualified and extremely capable staff who routinely go the extra mile. I feel as though my mum is in safe hands. I have complete confidence in this agency and would strongly recommend them.
Reply from Tapiwa Chitemerere, BDM at You Before Me Care

Thank you very much for your feedback.
Best wishes.

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Review from Karen W (Daughter of Client) published on 23 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother's carer was so helpful, kind and knowledgeable! We are so thankful that we found her, it gave us reassurance and my mother confidence!
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Review from Annelie B (Client) published on 18 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family have used YouB4Me to assist in the on-going care for my father. My father has complex care needs as he is bed-bound with Parkinsons and Dementia and requires every level of daily personal care, assistance to feed and close scrutiny of his skin integrity. This care agency have offered a high
quality of care at all times, treating him as an individual rather than a patient. We have had complete confidence in their ability to care for him, and they consistently discuss his needs and condition with the family, often guiding us on what is best for his care. They are an experienced team of carers who have treated my father with dignity and respect.
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Review from A R (Client) published on 30 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, I felt very satisfied with the agency. But, I do feel, as I had just come out of hospital after having major surgery that they could have been a bit more helpful regarding medical issues.
Reply from Tapiwa Chitemerere at You Before Me Care

Thank you very much for your review.
We hope to continue to provide the best care possible.


YB4ME Team

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Review from Paul T (Client) published on 29 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care provided to my mother in her last months by the YouB4Me team was exceptional.
We were recommended the organisation by AgeUK and right from the beginning the level of consideration and care was obvious. The service level was over and above anything we could have wished for which is clearly
driven from the top, with staff who really do care and in hindsight, probably take on more than they should to ensure the patient is well looked after to the highest standard and the wider family informed and comfortable with the support given.
YouB4Me Care helped ensure that the quality of life for my mother's last few months were the best they could be and for that we will always be grateful.
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Review from Angela T (Daughter of Client) published on 29 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is very happy with her carers. They treat her with the care and respect she needs.
My brother lives at home with Mum and cares for her during the evening and at night time. During the week he knows when the carer is coming in the morning so Mum is ready for her when she comes. The only real downside
is on weekends he doesn't know when the carer is coming and as Mum has her routine, he doesn't know when to have her ready.
All in all a good caring service.
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Review from H C (Wife of Client) published on 27 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our experience has been good. We receive good care from a variety of members of the team. They generally arrive between the arranged times (6-7 am). For continuity of care, it is for us, better to have help at regular times and to know who will be coming the next morning. We do understand that this
is not always possible - rearrangement of schedules and traffic problems.
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Review from Phil T (Son of Client) published on 3 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The level of care provided was excellent. YouB4Me always ensured that Dad was safe and happy before they left. If this meant that they stayed a little longer than planned, they would. The care is also about the whole person, and they would talk to Dad about a range of things. When Dad had to go into
care, they even visited him there to see how he was doing.
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Review from N L (Daughter of Client) published on 3 January 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
YouB4Me Care is an independently run family business of very caring and supportive ex-nurses. For nine months they supported my elderly father with dementia to remain independent and living at home. They are a team of very friendly supportive professionals to both my dad and us his family. I would recommend
them to others.
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Review from Simon W (Son of Client) published on 23 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
YouB4Me Care has been looking after my 92-year-old mother for about 6 months. Mum has always been very independent and was at first reluctant to allow carers into her home. YouB4Me worked tirelessly to understand how to they could gain mum's trust and, by carefully selecting carers with just the right
personalities and tailoring their care to mum's needs, did just that. The carers keep in touch with me regularly by text and contact me immediately if there is anything I should know about. For example, one day in November, mum seemed more confused than usual. Her carer texted me at once and also called in the team manager, who suspected that mum had a chest infection. They phoned the GP and within a couple of hours mum already had an antibiotic to handle the infection. Then, over the next few days, the team scheduled extra visits and made sure mum was taking enough fluids - As a result, she recovered very quickly. It is a great comfort to know I can rely on this level of care.
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Current Review Score: 9.5 (9.466)

Overview of Review Score

The Review Score of 9.5 (9.466) out of 10 for You Before Me Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.966 for You Before Me Care is calculated as follows: ( (28 Excellents x 5) + (1 Goods x 4) ) ÷ 29 Ratings = 4.966
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for You Before Me Care is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Jul 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

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Zoe Gorreti Zawayira

Job Title: Registered Manager Joined: 2018

The registered manager Zoe Gorreti Zawayira is a resourceful, innovative, highly motivated nursing professional. Over the past 20 years, she has managed to gain a wide variety of experience that has allowed her to grow and develop knowledge within the Health and Social Care sector. Zoe has become ever more passionate about patients/service users care. Through her managerial roles, she has managed to develop problem identifying and solving skills that have proven extremely useful. With her registered nursing background, her excellent Nursing skills, infection prevention and control skills Zoe puts patients/service users safety first. Through hard work and effort, Zoe has been able to advance her career and became an experienced Infection and Prevention Nurse and Care manager. Working up to a Band 7 level I had the opportunity to cover as a Band 8 (which is a very senior level within the NHS) she is very passionate about patient/ service users care and infection prevention and control. Zoe is also a fast learner, who is always willing to learn more advanced skills to ensure patients/service users safety.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact You Before Me Care to verify any information. View our terms and conditions. You Before Me Care has an Enhanced Service - more info.