Pats Care Ltd

Thank you to the Team, keep doing what you do best.

It's always a worry trying to find carers for family members but I have nothing but positive things to say about the level of care for mum and help from the management team when needed. The team as a whole have gone above and beyond expectations during some difficult times with mum and I can't express how it's been a relief to have a team that is working with you for the best interest of the client. Before pats care I was always worried about leaving mum with carers but now I have had that worry taken away and feel mum is being looked after extremely well and if any problems arise the team are a phone call away. Best decision I made was moving mums carers to pats care.

Pats Care have provided support to my nan for a good few years and since December has supported a live in care support they have been great Muna the manager has also been very accomadting and supportive alongside the carers who went to nan on a daily basis. Thank you for your hard work and commitment to ensuring nan was safe and happy whilst in your care we as a family really appreciate everything.

The homecare service led by the Care Manager has been outstanding! She tailored Mum's care with incredible efficiency and compassion. Our carers are truly exceptional, going above and beyond to become like extended family to Mum and us. Their kindness, professionalism, and warmth make every visit special, supporting Mum's personal care, activities, and physical, mental, emotional, and psychological well-being. We couldn't wish for better people to care for her. The care manager and carers deserve immense praise for their seamless, heartfelt care. This service has transformed our lives, and Mum looks forward to every visit from her carers. I wholeheartedly recommend them to anyone seeking exceptional homecare. Thank you for your remarkable work!

My wife, who is severely disabled, has been using Pats Care for the past year or so, and we have found them to be excellent. The carers are punctual, friendly, respectful and competent. The management is responsive. We have the same small group of carers who are very familiar with our needs.

The 2 carers who have cared for my father until Jan 2025 and my mother until now have been so so kind and patient and caring. I am very happy, my mother finds their presence very reassuring, which is massivewly important. My mother is deteriorating at 89, so the carers are hugely significant to her daily routine and the consistency is very reassuring to me, and for us, her family, and for Mum.

I feel 100% safe knowing that mum's support and needs are being looked after by them.

They are not perfect - nobody can be perfect, but they are pretty close.

All our regular carers we are very helpful and perform duties well and also make an effort to build a genuine connection. Management are easy to contact and proactive in making sure the duties are catered to our needs.

Throughout the past two and a half years using Pats Care I have been so impressed by what they have done for my mum. The care that has been provided has always been great, but the carer who has been primarily looking after my mum for more than a year now is exceptional. We all feel very fortunate to have her as the care and professionalism that she brings to the job cannot be bettered. All the other carers we have met have been kind, caring and very professional. My contacts with the office have always been great, helpful and productive.

A year ago, the carers also helped my father on 2 separate occasions: when he fell and when he was choking on his tablets going down the wrong way. He is not officially a client but nonetheless, they recognised an emergency and went out of their way to help.

I have been very pleased with the professional service from PATS care, the carer has gone over and beyond to look after and care for Mum, and I can rely on them to provide quality care that supports Mum's limited ability. The advice from staff has been second to none, they are always readily available to answer questions or prompt to return calls. I am thoroughly pleased with the service and would highly recommend it.

I wholeheartedly recommend Pats Care to anyone in need of care services. Their commitment to excellence, compassion, and individualised care is truly remarkable. They have not only met my expectations but have exceeded them, making a challenging situation so much more manageable. Such a lovely team!

Amazing service from Pats Care especially the 2 ladies who look after my mum each day and have been seeing my mum since her return home from hospital in October 2022. The ladies are there every day without fail and show my mum such kindness and warmth. Mum has built a bond with the ladies, which means that as a family we can rest easy knowing Mum is in great hands and cared for when we are not around. It means so much to us all as a family. Thank you so much you are amazing.

I have no problems with my carers or the agency. They look after me very well.

Amazing service from Pats Care especially the 2 ladies who look after my mum each day and have been seeing my mum since her return home from hospital in October 2022. The ladies are there every day without fail and show my mum such kindness and warmth and Mum has built a bond with the ladies, which means that as a family we can rest easy knowing Mum is in great hands and cared for when we are not around. It means so much to us all as a family. Thank you so much you really are amazing.

Good Bless.

My carers are absolutely amazing. I have had them for a while now. They are kind, caring and would do anything for me. I can honestly say I don't have any complaints and never had any problems.

Very helpful and does the job well.

All carers are A1. Helpful in all ways, very, very happy with them. They are a credit to the company. Can't do enough for my mother. Very respectful to all her needs. A pleasure to have them here.

They do care for the client and always listen to their needs. They respect the client's privacy and provide a good care service.