Solution2Care Service Limited goes beyond the basics to provide personalised home care services that prioritise the well-being of every individual. Their staff, professionally trained and meticulously selected, embody the essence of excellence. Explore their commitment to enhancing the quality of life through personalised, professional, and compassionate home health services.
Care Provided by Solution2care Services Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £25
Please get in touch with our team for an individualised price based on your care requirements
Contact Solution2care Services Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Solution2care Services Ltd
- Private Owned
Person in charge
- Debbie Isola (Manager)
Solution2care Services Ltd Reviews (42)
Solution2care Services Ltd has a Review Score of 9.5 (9.528) out of 10, based on 27 reviews in the last 2 years.
Over all time Solution2care Services Ltd has 42 reviews.
My experience using Solutions2care has been excellent from the first day up until now no faults whatsoever. My son is very happy with his carer or who ever may come in her place if she's off they are always on time and deliver an outstanding service.
Feel comfortable and relaxed knowing that my mom is receiving the care she deserves.
Have had the best care and communication and highly recommend the service to others that requires care services , I go out regularly and have support daily
The managers have been extremely helpful and flexible on occasions
We're so pleased to hear that you're happy with the care, communication, and support you receive. It's great to know that the team's flexibility and support have made a positive difference. Your recommendation means a lot to us.
From when she first needed care following been diagnosed with dementia to the point social services have said my mom needs to be in a care home lorenza and her team have shown understanding,compassion, endless support and care towards my mom and us as a family. Lorenza has gone out of her way to visit my mom personally when difficulties have arose. I cannot thank lorenza and her team enough for all they have done and to lorenza in particular who has kept us informed at all times regarding situations with my mom and, has always been there at the end of the phone, giving her time and patience.
I cannot express my thanks enough for lorenza and her endless dedication to.ensuring my mom recieved the care she needed and to the support she has given me.
Lorenza has even volunteered to personally take my mom into her care home due to myself being unable to which shows the level of dedication lorenza has.
Thank you so much for your lovely message. We really appreciate you taking the time to share this. It means a lot to hear that Lorenza and the team were able to support your mum and your family with care and compassion. Providing both quality care and reassurance to families is something we deeply...
My dad has looked been happier and looked healthier since the carers have been attending to him at breakfast time. He looks forward to their visits and enjoys the chat. Their visits give you dad something to look forward to each morning and it's comforting knowing there's someone there to get him up in the morning
Thank you so much for your lovely feedback. We're really pleased to hear that your dad is happy and benefiting from the morning visits.
It means a lot to us that you feel reassured by the support we provide. Thank you for trusting us with his care.
I am very pleased with the care I get. I find the staff are very caring and professional and are really lovely to have into my home.
Thank you so much for your lovely feedback. We're truly glad to hear that you feel well cared for. Our team takes great pride in providing compassionate and professional support, and it means a lot to know their efforts are making a positive difference for you.
The carer is very experienced and does the work with a lot of empathy. She is patient, provides me with dignity and respect and looks after me. The carer seeks consent before she provides personal care.
Thank you so much for your kind feedback. We're truly delighted to hear that you are pleased with the care you receive. Our team works hard to provide compassionate, professional support, and it means a lot to know that you feel comfortable and well looked after in your home.
We would like to thank you all the team, on their care on looking after my husband.
I have not had any problems with Solution2 care staff and I am happy with the service. Thank you.
We are really pleased to hear that you are happy with the service and that our staff have been supportive. Your satisfaction is very important to us, and we truly appreciate you taking the time to share your experience.
My dad received care at home from Solution2Care for approximately 18 months. He had excellent care, all of the carers were amazing, in particular one, who had a wonderful relationship with my dad. Unfortunately dad is now in full time care.
Thank you so much for taking the time to share your kind words. It was truly a privilege to support your dad over the past 18 months. We are especially pleased to hear that he built such a positive relationship with our carer. We wish your dad all the very best in his new care setting, and please know that it was an honour to have been part of his care journey.
All our needs were assessed thoroughly by a very experienced care manager, & care staff allocated.
All the carers were wonderful & happy to assist in her every need.
I would highly recommend Solution2care to anyone needing their services.
Thankyou so very very much.
Thank you so much for your thoughtful and kind words. We are truly grateful for your feedback and pleased to hear that you had a positive experience with our team, from the initial assessment to the care provided for mum. I will be sure to share your lovely message with the care manager and the care staff involved, they will be so encouraged by your appreciation.
Good experince, good job, take care my son. My son enjoys with staff holiday activities, well done.
Thank you so much for your kind words and positive feedback.
There is management on hand 24 hours a day to answer calls to give advice and guidance which as been very helpful to me. I would recommend Soultion2Care.
Thank you so much for your kind and thoughtful feedback. We truly appreciate you taking the time to share your experience with Solution2Care.We are glad to hear that our care team has been consistently reliable, respectful, and supportive over the last 16 months, even when faced with challenges....
Main issue is that none of the carers have English as a first language. This causes communication problems and misunderstandings.
Thank you for your feedback - I appreciate you sharing your thoughts with us.I am sorry to hear about the communication concerns. All our carers are proficient in English and communicate in English during their duties, but I understand that differences in accents or communication styles may...
Service all year has been excellent. The care package and improved to suit Mum's needs as required. The staff have constantly made every effort to make Mum comfortable and ensured her needs are met while being polite and kind. They also help with housework when they have spare time.
Thank you so much for your kind words and thoughtful feedback. We are truly delighted to hear that the care your mum has received has made a positive difference. Our team is dedicated to delivering compassionate, person-centred support, and it means a lot to know their efforts have been felt and appreciated. Thank you again for your trust in us - it is a pleasure to support your family.
Medication is well handled and Dad is spoken to in the correct manner.
Since the start of my dad's poc solution 2 care services have been always on hand with any help and support. They help when the medication is running out and carry out welfare checks regularly since he lives alone.
I will recommend Solution2 care services any day.
We have had the carers coming for two months now. At first, Mom needed to trust and settle down with the girls. Now she is settled and comfortable with them she has come on so well and getting more confidence in herself.
Fantastic service used when I was in hospital and after my op to look after my son. Very helpful and friendly staff, always polite and on time, did what was asked of them and followed the care plan for my son's needs. We loved having them and will miss the team now our contract has finished but would definitely recommend it. Many thanks.
Thank you for the lovely feedback! We are so glad to hear that our team could support your son during such an important time. Knowing that our staff provided friendly, reliable, and compassionate care means a lot to us. We truly enjoyed working with the family and your son, and we will miss you too! Thank you for trusting us, and for the warm recommendation, it is greatly appreciated.
My review went well. A particular member of staff was very pleasant and welcoming.
The management is contactable and a clear complaint and escalation procedure is in place.
Overall we are satisfied with the quality of care provided to my daughter.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 February 2024- Caring Good
- Effective Good
- Responsive Requires improvement
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Solution2care Services Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Solution2care Services Ltd.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Solution2care Services Ltd
How many Carers does Solution2care Services Ltd employ?
Solution2care Services Ltd employs 85 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Solution2care Services Ltd to verify any information. View our terms and conditions. Solution2care Services Ltd has an Enhanced Service - more info.