Silverstars Care

Of carers who are the most caring and thoughtful people I have ever met . I feel relaxed with my carer I receive they are all amazing and look forward them coming. The on call and office team as always helpful and to there best to accommodate all my needs.

When I found I was to be part of Silverstars Care I need that many clients found they made friends with their regular carers. After a few weeks I found exactly that - carers became friends. My family is also pleased with the way the care is carried out and kept in touch with any problems. However having said this I found one carer fell short of the standard required. I am now paying for 45 mins in the morning and 15 mins in the evening. I receive 20 mins in the morning & 5 mins, with no interaction or friendships. I complained to the office this carer did a few tasks that were missed previously but her attitude has not changed.

Can't recommend them highly enough. Thank you for making our special day trip operate smoothly.

As per my memory, I have been getting service from Silver Stars for the last 3 years. I am very happy with the management and the service that I am getting from them. The carers who are attending for me are brilliant. They do their best for me always. I highly recommend Silverstars to anyone who is seeking care support.

My father receives excellent care from this team of carers. They arrive when they say they will and help him get up, washed/showered and dressed. He thinks very highly of them all. The Rota is sent out every evening so I can tell him in advance what time they are arriving the following morning. Very reassuring for the family too. No complaints.

If changes to arrangements are in the pipeline I can usually contact a member of staff during the late afternoon. While ready to react to events carers can point to a very acceptable record for punctuality and they have a sense of humour

A good history and record of each visit is made and on the infrequent times I have called I have always had the feeling that they were fully on top of events on the day with my mother.

Overall, I am so pleased to have Silverstars helping my wife and I through this journey - I would highly recommend them.

Every carer has been excellent, on time, very cheerful attitude and treats my partner with compassion and care and is always polite. I personally wouldn't know how I would cope without them, as before getting my partner showered and dressed was so hard and made my back ache etc. So thank you very much for your help.

I am very happy with the support and services provided by Silverstars. It is fantastic value for money and the support is excellent.

Overall my mum is happy.

Carers excellent and one visit a day at 9.00 is very acceptable. Hopefully this will continue as it has for the last year. My wife has a wash every morning which is essential as she is bed-bound and her skin needs to be checked regularly, which is important and is being done regularly.

Silverstars care team provide everything you require. All needs are met. Staff and carers are friendly, reliable, thorough and caring. I have complete peace of mind knowing my elderly mother is being looked after so well when I’m not there.

Having had a holiday during May, we were pleased with the extra care we had asked to be done. Everyone was great, the care and times were spot on. My Mum-in-law had no problems while we were away and so we were able to enjoy our holiday.

I have always found every carer that comes to me to be very professional, caring and easy to talk to. Consequently, I look forward to their visits. Any problems we might have, have always been sorted out proficiently by the office staff too.