Passion Care Staffing Northampton

Unit S20, Moulton Park Business Centre, Moulton Park Industrial Estate, Northampton NN3 6AQ
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9.5 15 Reviews
  • Passion Care Staffing Northampton, Northampton
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Care Provided by Passion Care Staffing Northampton

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)

Household Services

  • Food Preparation & Serving

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £20

These prices are only a guideline, please contact Passion Care Staffing Northampton to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Person in charge

  • Cletos Mubwanda (Manager)
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Passion Care Staffing Northampton Reviews (15)

9.5

Passion Care Staffing Northampton has a Review Score of 9.5 (9.463) out of 10, based on 14 reviews in the last 2 years.
Over all time Passion Care Staffing Northampton has 15 reviews.

Overall Experience
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  • 3
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  • 1
Date Published
  • 15
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  • 14
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Reviewer Connection to Passion Care Staffing Northampton
  • 7
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Total of 15, showing 1-15
Review from Derek R (Son of Client) published on 18 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
All round decent people whom show care and consideration for my mother and our family.
We are at the beginning of their service and will hope it continues at this level.
Very pleased with their service so far.
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Review from Tracey M (Client) published on 15 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Passion Care started supporting me this April. They come on time, and the carers are lovely l would not mind having them five times a day. I would definitely recommend Passion Care to anyone needing support. They have a very high standard of care, very professional and they are making my life enjoyable.
Iam very comfortable at home.
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Review from J R (Daughter of Client) published on 18 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The member of staff had only attended my mother in the last 2 days of her life. She came 3 times a day.
We could not have asked for anyone more gentle and caring than her carer. Not only was she compassionate and respectful, she was very competent in her caring duties and we felt my mother's care was
in safe hands. She knew just how to help with the personal care as well as the manual handling. I am a nurse myself and I knew straight away that her carer was clearly very competent.
Not only that, but she offered gracious and warm comfort to me when I was overcome with grief.
Before my mother became unconscious, she expressed how comfortable and safe she felt with her carer helping to look after her.
Thank you to Passion care for providing us with such an exceptional carer in my mother's previous last days in this life.
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Review from L G (Client) published on 10 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers do everything I request happily.
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Review from K P (Daughter of Client) published on 24 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We find Mum's carers to be very friendly and kind and caring and always there to help, nothing is ever too much, also Mum really likes them as well.
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Review from G H (Grandson of Client) published on 16 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very grateful for the consistently high-quality care provided to my nan by your team. Without your support, my nan's wish to remain in her own home would be difficult. She is very well supported, thank you!
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Review from Betty P (Client) assisted by family/friend published on 8 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely friendly, kind and caring. Nothing too much trouble for them.
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Review from Katherine S (Daughter of Client) published on 27 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has a carer who is amazing and her knowledge of dementia has really improved since allowing me to guide her.
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Review from Samantha F (Daughter of Client) published on 3 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum and I are very happy with the care she receives from the carers that visit. Their support has made so much difference to my mum's quality of life, with personal care and supporting with refreshments. The carers are always happy and jolly. Thank you.
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Review from A D (Client) assisted by family/friend published on 3 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Passion Care Staffing carers are very helpful and understanding. If you are very ill, you can't do without them. If you are down, they will pick you up, always cheer you up and they know how to put a smile on my face. The staff know what they are doing and they are very professional. I would recommend
or refer them to anybody who needs care assistance without hesitation.
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Review from P T (Daughter of Client) published on 3 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very pleased with the care given to my mother, she is happy with the carers and I feel they have had a very positive effect on her. They are always cheerful and polite
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Review from D E (Client) published on 22 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been using Passion Care now for several months due to my stroke and I have found them to be very caring and professional people. I would recommend the company to anyone who needs home care.
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Review from K A (Daughter of Client) published on 22 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing care given by two regular carers who are friendly, compassionate, kind and caring. They make my mum happy and smile every day. Lovely ladies who know my mum's routine and can tell when she is poorly.
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Review from Den E (Client) published on 13 December 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
I like a good meal, but Passion Care has rules and regulations that prevent that. They are not allowed to switch on the cooker, so the microwave is the only option, with myself it is 4 times a day. There are so many crazy regulations that it is almost impossible to live a carefree life. I would say
out of 1 to ten, and 10 being a high score, Passion Care should receive a 1.
Reply from Cletos Mubwanda, Registered Manager at Passion Care Staffing Northampton

We are very sorry that you feel that your experience with Passion Care Staffing Northampton has not met your expectations. We take the views of our service users seriously and we are happy to discuss the options that are available to you in this situation and I am sure we will be able to resolve any issues that are of concern so that you can have a positive experience of the services that we provide. A senior member of our team will get in touch with you to resolve the issues raised. Our team is passionate about providing care and support that meet the individual needs of our service users.

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Review from P B (Daughter of Client) published on 7 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was confined to her room in 2017 with a severely arthritic knee. She could not negotiate stairs, even with assistance. From day one, the staff were prompt, efficient and caring and she loved them all. She needed a commode which was dealt with quickly and discreetly which is important to an
elderly person. I would have no hesitation in using them again.
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Current Review Score: 9.5 (9.463)

Overview of Review Score

The Review Score of 9.5 (9.463) out of 10 for Passion Care Staffing Northampton is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.463 for Passion Care Staffing Northampton is calculated as follows: ( (53 Excellents x 5) + (23 Goods x 4) + (3 Poors x 2) + (3 Very Poors x 1) ) ÷ 82 Ratings = 4.463
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Passion Care Staffing Northampton is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Frequently Asked Questions about Passion Care Staffing Northampton

What Type of Services does Passion Care Staffing Northampton offer?

Passion Care Staffing Northampton offers Home Care.

How many Carers does Passion Care Staffing Northampton employ?

Passion Care Staffing Northampton employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Passion Care Staffing Northampton to verify any information. View our terms and conditions. Passion Care Staffing Northampton has an Basic Service - more info.