Support Solutions (Yorkshire)

Founded in 2014, Support Solutions is led by Catherine, a registered social worker with a BA in Health and Social Care (Management of Services). With extensive experience across the public, private, and voluntary sectors, she has developed a comprehensive understanding of the challenges individuals and families face in accessing high-quality care and support.

As the Responsible and Nominated Individual, Catherine oversees the company's regulated activities, ensuring full compliance with the standards and requirements of regulatory bodies such as the Care Quality Commission (CQC).

Catherine is passionate about raising standards within the home care sector through investment in the recruitment, training, and development of dedicated, compassionate professionals. She provides strategic leadership across the company's operations in York, Harrogate, and Beverley, while supporting franchise partners under the Support Solutions brand with a strong emphasis on governance, quality assurance, and the delivery of exceptional care.

Cameron joined the company in January 2017 as an apprentice, where he developed a comprehensive understanding of the day-to-day operations of a care organisation while building a strong foundation within the sector. Demonstrating a genuine passion for the business and a commitment to professional development, he progressed to an accountancy apprenticeship, successfully achieving several industry-recognised qualifications and continuing to further his studies in the field.

Through his dedication, professionalism, and strong work ethic, Cameron has become an integral member of the company.

Sharing the same commitment to excellence that has shaped the organisation, he consistently delivers a high standard of service and support. His approachable manner, positive attitude, and sense of humour make him a trusted and respected colleague, earning the appreciation of both clients and team members alike.

Chantelle brings a wealth of experience and expertise to her role, having been promoted to Registered Business Manager in November 2025 in recognition of her outstanding contribution, dedication, and commitment to the service.

Beginning her career as a Support Worker within the health and social care sector, Chantelle quickly established herself as a valued team member through her strong work ethic, efficiency, and exceptional attention to detail. These qualities supported her successful progression into a Business Administration role, where she played a key role in improving processes, enhancing operational efficiency, and supporting the continued development of the service.

Through her commitment to professional growth and effective leadership, Chantelle progressed into senior management and now leads the service as Registered Manager. She is responsible for maintaining high standards of care delivery, regulatory compliance, and operational excellence, ensuring that the needs of clients, families, and colleagues remain at the heart of the service.

Patricia is a dedicated and compassionate Senior Care Manager with a strong commitment to delivering person-centred care and supporting positive outcomes for those receiving services. Beginning her career as a Support Worker, Patricia quickly distinguished herself through her empathy, attention to detail, and ability to build strong, trusting relationships with clients and their families.

Her passion for providing high-quality care, combined with her professionalism and dedication, led to her progression into a leadership role. In her current position, Patricia plays a key role in overseeing the development and implementation of personalised care plans, ensuring each client receives tailored support that reflects their individual needs, preferences, and goals.

Through her commitment to excellence and her supportive approach to leadership, Patricia continues to make a valued contribution to the service, helping to maintain the highest standards of care and wellbeing for those we support.

Sajad is a dedicated and compassionate Senior Support Worker who brings a strong commitment to delivering high-quality, person-centred care and support. With a passion for helping others and a focus on promoting independence, dignity, and wellbeing, Sajad plays an important role in ensuring clients receive the support they need to live fulfilling and meaningful lives.

In his role as Senior Support Worker, Sajad provides guidance and support to colleagues while helping to maintain consistently high standards of care. His approachable nature, reliability, and attention to detail enable him to build strong relationships with clients, families, and team members alike.

Sajad is recognised for his caring approach, professionalism, and willingness to go above and beyond in supporting those around him. His commitment to teamwork, continuous learning, and delivering exceptional care makes him a valued addition to the Support Solutions team.

Ryan joined the team as a Marketing Assistant while undertaking his Level 4 Marketing Executive qualification. Through his dedication, creativity, and commitment to professional development, he has successfully progressed into the role of Marketing Coordinator for the group, reflecting both his growth and the valuable contribution he makes to the organisation.

Bringing a fresh perspective and innovative approach to the company’s marketing activities, Ryan plays an important role in supporting a wide range of initiatives, including campaign planning, content development, and social media management. His enthusiasm for marketing, combined with his willingness to continuously expand his skills and knowledge, enables him to make a positive impact across the organisation.

Ryan is recognised for his enthusiasm, adaptability, and proactive approach, quickly establishing himself as a valued member of the team. His commitment to learning and his passion for delivering engaging and effective marketing solutions continue to support the growth and success of the organisation.

Lola is a highly organised and approachable Office Administrator who plays a key role in supporting the smooth and effective running of day-to-day operations. With a strong focus on coordination and efficiency, she is responsible for managing staff and client rotas, coordinating annual leave arrangements, and providing essential commissioning support to help ensure services are delivered seamlessly.

In addition to her operational responsibilities, Lola oversees a wide range of administrative functions, including supporting the recruitment process, maintaining accurate records, and assisting with the ongoing development of efficient office systems and processes.

Lola holds an MSc in Business Management, bringing a strong foundation of organisational expertise, effective communication, and problem-solving skills to her role. Her attention to detail, proactive approach, and commitment to providing reliable support make her a valued point of contact for both colleagues and clients, contributing to the delivery of a professional, well-coordinated, and high-quality service.