Support Solutions (Yorkshire)

Founded in 2014, Support Solutions is led by Catherine is a registered social worker with a BA in Health and Social Care (Management of Services). Her experience across public, private, and charity sectors gives her a deep understanding of the challenges families face in accessing quality care.

As the responsible / nominated individual she oversees regulated activities in the company, ensuring compliance with bodies like the CQC.

Catherine is passionate about improving home care by investing in well-trained, dedicated staff. She directly manages operations in York, Harrogate, and Beverley, supporting franchises under her brand with a strong focus on governance and quality.

Cameron joined the company in January 2017 as an apprentice, where he gained valuable insight into the operations of a care organisation while developing a strong foundation in the sector. His passion for the business led him to pursue an accountancy apprenticeship, through which he has earned several qualifications and continues to advance his studies in the field.

Driven, dedicated, and sharing the same commitment to excellence as his mother, Cameron has become a valued asset to the company. His approachable nature, professionalism, and sense of humour make him a pleasure to work with—highly regarded by both clients and colleagues alike.

Julie brings extensive experience and dedication to the field of health and social care. She began her career at our Beverley branch, where her exceptional performance led to her current role overseeing both the Beverley and York branches. Her commitment to delivering outstanding support to our clients is evident in every aspect of her work.

Julie holds a Care Certificate and a Level 3 Diploma in Health & Social Care. She is currently advancing her professional development by working towards a Level 5 Diploma in Leadership and Management for Adult Care.

Patricia is a committed and compassionate Senior Care Manager who began her career as a support worker. Her empathy, keen attention to detail, and strong rapport with clients quickly distinguished her, leading to her promotion to a leadership role. In her current position, Patricia expertly oversees the development and implementation of personalised care plans, ensuring that each client’s individual needs are met with the highest standard of care.

She holds a Care Certificate and a Train the Trainer certification in Manual Handling. Patricia is currently pursuing a Level 5 Diploma in Leadership and Management for Adult Care as part of her ongoing professional development.

Tom is a highly experienced and dedicated Care Coordinator with over 15 years of service in the health and social care sector. He holds a Care Certificate, a Level 3 qualification in Health & Social Care, and a Level 4 Diploma in Social Welfare. His comprehensive knowledge and practical experience enable him to deliver exceptional, person-centred support to clients.

Throughout his career, Tom has held senior roles across various care organisations, consistently demonstrating strong leadership and a deep commitment to high-quality care. His compassionate approach and attention to individual needs ensure that each client receives tailored, respectful, and empowering support.

Anne is a highly skilled Senior Support Worker, bringing both expertise and leadership to her role. She holds a Level 4 qualification in Health and Social Care (Advanced) and a Level 5 qualification in Health and Social Care Management, reflecting her commitment to professional development and excellence in care delivery.

With extensive experience in community-based care, Anne is dedicated to ensuring that individuals receive personalised, compassionate support tailored to their unique needs. Her strong leadership abilities enable her to guide and mentor team members effectively, promoting best practices and maintaining the highest standards of care.

Chantelle brings a wealth of experience to her role, having begun her career as a support worker within the health and social care sector. Her strong work ethic, efficiency, and attention to detail led to a successful transition into a business administration role, where she played a key part in streamlining processes and enhancing operational effectiveness. In her current position, Chantelle oversees a range of administrative functions, ensuring the smooth day-to-day running of operations and providing essential support to the wider team.

Her qualifications include a Care Certificate, an NVQ Level 3 in Health & Social Care, and a PMVA (Prevention and Management of Violence and Aggression) certificate. She has also recently completed a Level 5 qualification in Operations Management, reflecting her commitment to continuous professional growth and excellence in service delivery.

Ryan joined the team as an apprentice while pursuing his Level 4 Marketing Executive qualification. As the youngest member of the team, he brings a fresh perspective and a creative approach to our marketing initiatives.

His enthusiasm, adaptability, and strong willingness to learn have quickly established him as a valuable member of the team. Ryan contributes across various areas, including campaign planning, content creation, and social media management—demonstrating both growing expertise and a clear passion for the field.

Ryan’s qualifications include a Level 3 Extended Diploma in Creative Media Practice (TV & Film) and a certificate in the Fundamentals of Digital Marketing. He is currently working towards completing his Level 4 Marketing Executive qualification, further enhancing his skills and knowledge in the industry.