Quality Life UK

All carers have been diligent respectful and pleasant caring people whom our friend has responded to very positively. Their input has enabled him to live at home with the extra company, regular meals, supervision with medication, help with personal hygiene and support with continence issues when needed. This has all helped improve his over all mental well being and allowed to be where he wants to be.

The whole Team have provided very good practical empathetic care and support to my Father over the last 13 months, enabling him and my Mum to live well in their own home. The care arrangements have flexed during this time and the Care Manager and team have been very responsive when these have been requested or required.

I found Quality life carers ,who were looking after a friend, very good & friendly as I visited her once a week. When my husband became ill with untreatable cancer ,I was getting so tired my family wanted me to get some help so I employed 2 different ones who alternated for just 2hrs 4 times a week. My husband liked them better than NHS nurses who had limited jobs they could do in their remit. I found them both lovely & they would do anything I wanted & when he died they became lovely company & help for me until I felt I could manage alone. I found Quality Life an ideal answer to my problems & would not hesitate to employ them again. Both the ones we had just suited us. We only had one once who may have just been learning & not quite as comfortable for us. Personalities are all different & it is important , in this work to "just click?"

I have no hesitation in recommending the company.

My partner has dementia and I have been well supported by Quality Life UK. The carer they provide is well liked by my partner and has become part of the family. I have also been able to call on extra support when needed.

He particularly enjoys the trips out to the nearby town. It is reassuring that there is somebody local to him I can trust to provide any care that he needs both now and in the future.

We changed care companies last year because we wanted a local provider and, most importantly, consistency with the same carers each week. My father is very disabled and requires 24-hour live-in care, with my mother on hand to assist when needed.

The start of the new care arrangement was rocky. Some of the challenges were outside the company's control, but during the first few months we experienced a high turnover of different carers. Most of them required training by various bodies, which unfortunately placed a great deal of stress on my elderly mother, who often felt she was doing the job we were paying others to do.

Thankfully, things have now settled. We have two wonderful, consistent carers who look after my father with care and compassion and who also provide much-needed support to my mother. This stability has made a significant positive difference to our family, and we are very grateful for the care now being provided

Do not trust this agency, they make promises they can't deliver. We requested a driver and they sent a non driver. There are communication errors and Amelia is incredibly passive aggressive. The carers are ok, but are very job worthy, apparently it was above their job to take my dad to the pub and collect his two friends on route.

My dad has recently needed care and this experience was new to all of the family, however, he received 2 weeks live in care to give my mum a break and the care that he received was fantastic. He was very happy and we spoke to him whilst we were away and he was very relaxed. The carer catered for his every need. We will definitely be using them again.

My parents carer has become like a member of the family. They look forward to her visits everyday. She is so attentive to their needs and what makes them happy, this is so reassuring to me as their daughter. My parents receive so much more than "care". The friendship and companionship that their carer brings to their life is amazing. We are so grateful to Quality Life.

I'd highly recommend Quality Life UK for Live In care.

A 5-star agency!

My wife is very poorly, virtually housebound and limited mobility. I am her sole carer and looked around for some additional help. Quality Life was recommended by two family friends who had used their services for ageing relatives. They visited and assessed us, and took us on. They helped us navigate through the labyrinth of Social Services rules and regs as to what assistance they might provide. Communication between us and Quality Life has been first-class. One of their staff now visits 4 mornings/week and it's made a huge positive difference to us both. She is very reliable and pleasant, and we have made friends with her and the other members of staff we have met. I have confidence that when I leave my wife with the carer, she will be well looked after and be safe. We would recommend Quality Life's services wholeheartedly!

Quality Life made caring for my aunt their priority and enabled her to stay in her home. Despite living with Alzheimer's and having very limited vision, I believe she enjoyed her familiar surroundings. Live in care was certainly right for her and so much more personal than moving her to a care home.

Excellent care for Mum. Couldn't have asked for better. All the carers were wonderful, but I must mention one carer in particular who cared for Mum so well during her last months. She now seems like part of the family. Also, the "office" team was always there whenever I needed them.

The management team were marvellous and very thorough in dealing in respect of my mum's care. I felt very reassured about my mum's care.

All of the staff at Quality Life UK have been wonderful and I couldn’t have asked for anything more. The carers were lovely and the management team was extremely efficient. I would highly recommend Quality Life UK.

Following a recent decline in my mum’s physical well-being, we took the decision, as a family, to enlist a care provider to support her in her daily life. In what was a tough time for us all emotionally, we found Quality Life UK to be a tower of strength, both in terms of their professionalism and understanding of Mum's needs. The standard of care provided is beyond what I could ever have expected, and Mum has very quickly built a heartwarming rapport and trust with the staff assigned to her. I would have absolutely no hesitation in recommending Quality Life UK to anyone finding themselves in a similar position.

Any issues are resolved quickly and efficiently keeping the family informed at all times.

The care support staff are dedicated and conscientious to the care required. With 24/7 live in support the team have integrated into the family environment really well, blending into the background when required and stepping up when the situation arises, allowing the family to feel comfortable with their constant presence.