Prime Care Domiciliary Essex was established in 2022 in Colchester, Essex. It is one of two branches, the second branch is based in Horsham, West Sussex.
Prime Care Domiciliary prides itself on offering a cost-effective and high standard of care to all service users. The Company provides the following specialist services and care: Domiciliary Care (Home Care), Palliative & End of Life Care, Live in Care, Companionship Care, Domestic Care and...
Care Provided by Prime Care Domiciliary Essex
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £26.60 - £28.40
- Weekly Live-in Care Fees: £2,240 - £2,450
Prime Care believes that getting care should be the main priority for service users and families, they should not be made to restrict the amount of care provided due to financial reasons, Prime Care provides cost-effective services so that service users and their families get peace of mind when managing costs of care.
Contact Prime Care Domiciliary Essex to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Prime Care Domiciliary Ltd
- Private Owned
Person in charge
- Ligy Joseph (Registered Manager)
Prime Care Domiciliary Essex Reviews (39)
Prime Care Domiciliary Essex has a Review Score of 9.9 (9.850) out of 10, based on 27 reviews in the last 2 years.
Over all time Prime Care Domiciliary Essex has 39 reviews.
All the carers are very respectful, efficient, work really hard and show genuine care, all are lovely people. They show a lot of empathy, have a great ability to listen, and the whole process to date have left us supported. They all have sympathetic and understanding manners. They all treat the patient with dignity and care and fully understand the position he is om and they all have high levels of skills and are all very professional. They all focus on care and show warmth at all times. Thank you all for caring and for a great ongoing service.
Having said that the carers are always very helpful and polite and have always made sure he is comfortable and that all his needs are attended to before they leave.
Thank you careres.
We are very pleased to hear that you have been happy with the support provided.
We also value the points you have raised, we understand how important professionalism and respect are within the...
I can't begin to express my gratitude for all the wonderful care my husband receives from your staff. They are professional, warm , kind and caring. They have all found a place in our hearts for the way they go about the care of my husband. A very special team of truly caring human beings.
Thank you for taking the time to share this beautiful feedback .It truly means a great deal to all of us to know that you feel supported and cared for by our team. It is an honour to care for your husband and to support your family.
Your excellent team of carers visit our home daily. 1 male carer each morning, to carry out personal hygiene routines with my husband. Without exception, they are polite, calm, well-trained and thoughtful. I cannot fault them. Nothing is too much trouble, a pleasure to have in our home. I could not manage without them.
Thank you so much for taking the time to share such thoughtful and positive feedback about our care team. Your comments will be shared with the team, and in particular with the carers involved, as recognition like this is incredibly important and greatly appreciated. We are proud to have such...
They showed my dad a level of care that I was proud of. Their speaking tone was always friendly and helpful.
I felt I could trust them, and they were able to take care of things without intervention, yet always advised when there were any issues or items needed.
Well done & Thank you.
Thank you so much for taking the time to share such thoughtful and generous feedback about our Prime Care team. Your comments about their friendly approach, clear communication, and ability to act with both independence and responsibility will be shared with the entire team. Recognition like this...
Thank you so much to all the carers that looked after my Mum in the last weeks of her life before she moved to the hospice, you showed real compassionate and empathy and always left Mum comfortable, special thanks to Sindhu and Johnny.
Thank you for taking the time to share such kind and heartfelt feedback .It means a great deal to hear that your Mum was cared for with compassion, empathy, and dignity in her final weeks. Ensuring our clients feel comfortable and supported is at the heart of everything we do. Your special thanks to Sindu and Johny will be shared with them, and we know they will be deeply touched by your words.
All carers, without fail, were very gentle, treating my darling husband with respect, and tried to do their very best to make him comfortable. I am extremely satisfied with the service he was given, and know my husband was happy with every one of the carers.
Thank you so much for your kind and thoughtful feedback. We are truly grateful to hear that your husband was treated with such gentleness, respect, and care. Our team always strives to provide the highest level of comfort and support. Your appreciation will be shared with the staff, as it will encourage them greatly. Thank you again for taking the time to let us know about your experience.
I would like to convey my sincere thanks and gratitude for the way in which the Care Team looked after my Uncle in his last weeks. The sensitivity towards his needs, the attention to his cleanliness and comfort were outstanding. I've never witnessed care given so professionally, respectfully, and with such tenderness as I did. Your team made his last weeks bearable and dignified. I was really touched when the team came to say their good byes in his last hours. It really touched my heart and made it more bearable for us, his close family and friends. I cannot recommend Prime Care enough! Best wishes Louisa
Please accept our sincere condolences to you and your family. We are honoured to have been able to care for your...
Her discharge had been disorganised and distressing for her and us but from the moment the carers arrived they took on their duties with compassion and empathy; settling mum straight away and ensuring her comfort and dignity at all times from that moment on. This gave me absolute confidence that we had made the right decision and that mum would be cared for as we wished, when family members couldn't be with her.
Mum was bedridden and required breathing support during this time and without their services it would not have been possible for her to die peacefully at home which is what she wanted.
I and my siblings cannot praise the team enough.
I would like to thank you tremendously for all your help and wonderful care towards my father over the past couple of months. He has been treated with the utmost care and dignity by everybody involved, and you should be incredibly proud of your team - it is so evident that this isn't 'just a job' for them and they do truly care and excel at what they do. Please give my heartfelt thanks to everybody involved; you are truly all wonderful.
I would like to thank all the caring staff who looked after my wife Marion through her illness. Extra special thanks to Sindhu & Johnny who cared for Marion it was without a doubt a pleasure to have their caring attention to all her needs. They were the first & final people that attended to her. Many many thanks again.Your care and attention will not be forgotten. Regards.
I am very happy with my carers. They are always friendly and cheerful. They are always very kind and patient. I really appreciate their attention to detail and how they remember what I need and what I don't like. They are reliable.
We are glad about the concerns and compliments which are the motivation factor for our review and progress. Thank you
They are very kind, compassionate and patient with my dad and they always make sure to provide the highest level of care to him.
Whenever we have to make last minute changes / adaptations, they're very accommodating and nothing is ever too much to ask for.
Grateful for the best care team! I am reassured that my dad is well looked after each and every day.
Thank you for reviewing us. We use the reviews as learning points to improve our service with necessary arrangements and to motivate he staff with a positive caring culture
Couldn't get in touch with my mum on her landline so was extremely worried. Got in touch with manager and she sent carers round straight away to have a look at mums phone and they got it sorted. They are so helpful and caring.
Having the same carers regularly has provided a high level of continuity and the opportunity for carers to really get to know my mum and family and us to get to know them.
Carers are patient and kind, always treating Mum with dignity and respect. They always leave her comfortable and cared for. In difficult times they brighten Mum's day. All carers are excellent and Mum's main two carers are exceptional.
We are lucky to have such caring people sharing this difficult journey with us.
Her favourite person is one particular staff member, he is lovely.
They were very respectful and thoughtful at every visit. Not only asking how Dad was and what he needed but also taking the time to speak to Mum and me.
They worked in a very tidy and considerate way. Superb, and awesome are understatements.
Your carers arrived, I requested the correct position and they immediately performed the request, leaving the client and family more settled. Excellent service. Thank you.
Shortly after Dad died my brother was walking near where Mum and Dad live when two of the team saw him as they were driving to a client. They stopped and asked after all the family. They are what I think of as real Careers.
Thank you so very much.
Nothing is too much trouble and everything is done with dignity and the utmost professional care.
If not for this my husband would not be able to stay in his own home for this we are grateful.
Always on time, Always with a lovely smile.
We thank you so much 10/10!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 May 2025- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Prime Care Domiciliary Essex.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Prime Care Domiciliary Essex.
Meet the Team (4)
I acquired my theoretical knowledge and practical skills during my education at Indira Gandhi University in Karnataka, India. This earned me a Diploma in Higher Education in General Nursing. I have 22 years of experience in general nursing and meeting the needs of people [Adults under 65 years of age, Adults over 65 years of age, Adults with Dementia, and Adults with Sensory Impairments.
My work experience includes employment in a variety of environments within the NHS and in the private sector holding different levels of responsibilities in the delivery of holistic care to vulnerable adults. I had the opportunity to work and gain experience with individuals who had various health issues. I ensure that services are based around a person-centred care plan and health action plan to promote social inclusion and improve health.
Ligy Joseph is a registered nurse and has been working in the Adult and Social Care sector for 25 years.
I have a Masters's Degree in Mental Health Nursing from the University of Essex apart from My BSc in Physics graduation.
I have more than 15 years of experience in the health and social care sector as a carer, Nurse, Domiciliary care and trainer.
Ievgeniia (Jane) has been working in the domiciliary care sector in the UK for 8 years. Jane is working to achieve her level 5 diploma in Adult and Social Care.
Frequently Asked Questions about Prime Care Domiciliary Essex
How many Carers does Prime Care Domiciliary Essex employ?
Prime Care Domiciliary Essex employs 28 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Prime Care Domiciliary Essex to verify any information. View our terms and conditions. Prime Care Domiciliary Essex has an Enhanced Service - more info.