Home Care Providers Owned by Prime Care Domiciliary Ltd

Prime Care Domiciliary Ltd logo
Group Review Score

Prime Care Domiciliary Ltd gives people the care and support they need in the comfort of their own home.

Trained, compassionate staff help people by offering home care services such as help with personal care (showering, getting in and out of bed, getting dressed, going to the toilet).

Home care services can also include assistance attending appointments, assistance with medicine, help with household chores such as shopping, cleaning and preparing meals.

Prime Care Domiciliary Ltd Locations (2)

Loading...
2 Home Care Providers owned by Prime Care Domiciliary Ltd
Prime Care Domiciliary Essex
Office 22, Weston Business Centre, Hawkins Road, Colchester CO2 8JX
"I can't begin to express my gratitude for all the wonderful care my husband receives from your staff. They are professional, warm , kind..."Read all 38 reviews
Visiting Care from £26.60 / hour|Live-in Care from £2,240 / week

Prime Care Domiciliary Essex was established in 2022 in Colchester, Essex. It is one of two branches, the second branch is based in Horsham, West Sussex. Prime Care Domiciliary prides itself on offering... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Prime Care Domiciliary
3 Queen Street, Horsham RH13 5AA
"Every carer that Prime has sent to my address have been very focused on my wellbeing taking time to understand my needs and taking account..."Read all 7 reviews
Visiting Care from £26.20 / hour|Live-in Care from £2,100 / week

Prime Care Domiciliary Horsham, West Sussex prides itself on offering a cost-effective and high standard of care to all service users. The Company provides the following specialist services and care:... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care

Prime Care Domiciliary Ltd Reviews (45)

9.5

Prime Care Domiciliary Ltd has a Group Review Score of 9.5 (9.524) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Prime Care Domiciliary Ltd must have a Review Score.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Prime Care Domiciliary Ltd
Loading...
Showing 45 reviews matching selected criteria
Review of Prime Care Domiciliary Essex from Sandra C (Daughter-in-law of Client) published on 19 May 2026 Submitted via Website
Overall Experience
We have been please with the care that Dad has received so far. It would be more respectful to only speak the language of the clients whilst in their home. Also that the carers spend a lot of their time using their phones whilst dealing with Dad, I feel this should be delt with before they come into the house or after they leave.
Having said that the carers are always very helpful and polite and have always made sure he is comfortable and that all his needs are attended to before they leave.

Thank you careres.

Reply from Prime Care Domiciliary Ltd, Jane, Care Coordinator at Prime Care Domiciliary Essex
Thank you for taking the time to share your feedback regarding the care your Dad has been receiving.
We are very pleased to hear that you have been happy with the support provided.

We also value the points you have raised, we understand how important professionalism and respect are within the...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Prime Care Domiciliary Essex from Christine W (Wife of Client) published on 14 May 2026 Submitted via Website
Overall Experience

I can't begin to express my gratitude for all the wonderful care my husband receives from your staff. They are professional, warm , kind and caring. They have all found a place in our hearts for the way they go about the care of my husband. A very special team of truly caring human beings.

Reply from Jane, Care Coordinator at Prime Care Domiciliary Essex

Thank you for taking the time to share this beautiful feedback .It truly means a great deal to all of us to know that you feel supported and cared for by our team. It is an honour to care for your husband and to support your family.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Prime Care Domiciliary Essex from Judith M (Wife of Client) published on 7 May 2026 Submitted via Postal Card
Overall Experience

Your excellent team of carers visit our home daily. 1 male carer each morning, to carry out personal hygiene routines with my husband. Without exception, they are polite, calm, well-trained and thoughtful. I cannot fault them. Nothing is too much trouble, a pleasure to have in our home. I could not manage without them.

Reply from Ligy Joseph, Registered Manager at Prime Care Domiciliary Essex

Thank you so much for taking the time to share such thoughtful and positive feedback about our care team. Your comments will be shared with the team, and in particular with the carers involved, as recognition like this is incredibly important and greatly appreciated. We are proud to have such...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Prime Care Domiciliary Essex from Pete B (Son of Client) published on 30 April 2026 Submitted via Website
Overall Experience
The Primecare carers were magnificent. Friendly, engaging and reliable.
They showed my dad a level of care that I was proud of. Their speaking tone was always friendly and helpful.

I felt I could trust them, and they were able to take care of things without intervention, yet always advised when there were any issues or items needed.

A star performance by all.

Well done & Thank you.

Reply from Ievgeniia Guliuk, Care Coordinator at Prime Care Domiciliary Essex

Thank you so much for taking the time to share such thoughtful and generous feedback about our Prime Care team. Your comments about their friendly approach, clear communication, and ability to act with both independence and responsibility will be shared with the entire team. Recognition like this...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review of Prime Care Domiciliary Essex from Michelle G (Daughter of Client) published on 28 April 2026 Submitted via Website
Overall Experience

Thank you so much to all the carers that looked after my Mum in the last weeks of her life before she moved to the hospice, you showed real compassionate and empathy and always left Mum comfortable, special thanks to Sindhu and Johnny.

Reply from Ievgeniia Guliuk, Care Coordinator at Prime Care Domiciliary Essex

Thank you for taking the time to share such kind and heartfelt feedback .It means a great deal to hear that your Mum was cared for with compassion, empathy, and dignity in her final weeks. Ensuring our clients feel comfortable and supported is at the heart of everything we do. Your special thanks to Sindu and Johny will be shared with them, and we know they will be deeply touched by your words.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review of Prime Care Domiciliary Essex from Julia F (Wife of Client) published on 5 February 2026 Submitted via Website
Overall Experience

All carers, without fail, were very gentle, treating my darling husband with respect, and tried to do their very best to make him comfortable. I am extremely satisfied with the service he was given, and know my husband was happy with every one of the carers.

Reply from Prime Care Domiciliary Ltd, Jane, Care Coordinator at Prime Care Domiciliary Essex

Thank you so much for your kind and thoughtful feedback. We are truly grateful to hear that your husband was treated with such gentleness, respect, and care. Our team always strives to provide the highest level of comfort and support. Your appreciation will be shared with the staff, as it will encourage them greatly. Thank you again for taking the time to let us know about your experience.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review of Prime Care Domiciliary Essex from Louisa B (Niece of Client) published on 9 January 2026 Submitted via Website
Overall Experience

I would like to convey my sincere thanks and gratitude for the way in which the Care Team looked after my Uncle in his last weeks. The sensitivity towards his needs, the attention to his cleanliness and comfort were outstanding. I've never witnessed care given so professionally, respectfully, and with such tenderness as I did. Your team made his last weeks bearable and dignified. I was really touched when the team came to say their good byes in his last hours. It really touched my heart and made it more bearable for us, his close family and friends. I cannot recommend Prime Care enough! Best wishes Louisa

Reply from Prime Care Domiciliary Ltd, Care Coordinator at Prime Care Domiciliary Essex
Thank you so much for taking the time to write such a heartfelt message. We are deeply touched by your kind words and truly grateful that you chose to share your experience with us.

Please accept our sincere condolences to you and your family. We are honoured to have been able to care for your...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Prime Care Domiciliary Essex from Penny K (Daughter of Client) published on 12 December 2025 Submitted via Website
Overall Experience
Prime Care provided 24/7 care at home for my mum after her discharge from hospital until her death just over two weeks later.
Her discharge had been disorganised and distressing for her and us but from the moment the carers arrived they took on their duties with compassion and empathy; settling mum straight away and ensuring her comfort and dignity at all times from that moment on. This gave me absolute confidence that we had made the right decision and that mum would be cared for as we wished, when family members couldn't be with her.
Mum was bedridden and required breathing support during this time and without their services it would not have been possible for her to die peacefully at home which is what she wanted.

I and my siblings cannot praise the team enough.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Prime Care Domiciliary from Geoff G (Client / Service User) published on 10 December 2025 Submitted via Postal Card
Overall Experience

Every carer that Prime has sent to my address have been very focused on my wellbeing taking time to understand my needs and taking account of my condition they don't leave my premises until they are sure that I am in a fit condition to be left.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Prime Care Domiciliary Essex from Karen C (Daughter of Client) published on 3 November 2025 Submitted via Postal Card
Overall Experience

I would like to thank you tremendously for all your help and wonderful care towards my father over the past couple of months. He has been treated with the utmost care and dignity by everybody involved, and you should be incredibly proud of your team - it is so evident that this isn't 'just a job' for them and they do truly care and excel at what they do. Please give my heartfelt thanks to everybody involved; you are truly all wonderful.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Prime Care Domiciliary Essex from B D (Husband of Client) published on 23 October 2025 Submitted via Postal Card
Overall Experience

I would like to thank all the caring staff who looked after my wife Marion through her illness. Extra special thanks to Sindhu & Johnny who cared for Marion it was without a doubt a pleasure to have their caring attention to all her needs. They were the first & final people that attended to her. Many many thanks again.Your care and attention will not be forgotten. Regards.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Prime Care Domiciliary Essex from Jacqueline G (Client / Service User) published on 8 October 2025 Submitted via Postal Card
Overall Experience

I am very happy with my carers. They are always friendly and cheerful. They are always very kind and patient. I really appreciate their attention to detail and how they remember what I need and what I don't like. They are reliable.

Reply from Ligy Joseph, Registered Manager at Prime Care Domiciliary Essex

We are glad about the concerns and compliments which are the motivation factor for our review and progress. Thank you

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Prime Care Domiciliary Essex from Seeta O (Daughter of Client) published on 22 September 2025 Submitted via Website
Overall Experience
Very very happy with Prime Care and all of their staff.
They are very kind, compassionate and patient with my dad and they always make sure to provide the highest level of care to him.
Whenever we have to make last minute changes / adaptations, they're very accommodating and nothing is ever too much to ask for.

Grateful for the best care team! I am reassured that my dad is well looked after each and every day.

Reply from Ligy Joseph, Registered Manager at Prime Care Domiciliary Essex

Thank you for reviewing us. We use the reviews as learning points to improve our service with necessary arrangements and to motivate he staff with a positive caring culture

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review of Prime Care Domiciliary Essex from Paula G (Daughter of Client) published on 4 September 2025 Submitted via Website
Overall Experience

Couldn't get in touch with my mum on her landline so was extremely worried. Got in touch with manager and she sent carers round straight away to have a look at mums phone and they got it sorted. They are so helpful and caring.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Prime Care Domiciliary from C P (Wife of Client) published on 7 April 2025 Submitted via Postal Card
Overall Experience

The care is for my husband. He is very happy with carers that come in. They do a wonderful job, are polite and compassionate. They are very clean and hygienic as far as the care is concerned. Jobs that are needed to be done are always carried out. My husband prefers continuity of the same carers coming to him, as he finds change difficult, and having same carers would be something to think about.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Prime Care Domiciliary from A H (Daughter of Client) published on 7 April 2025 Submitted via Postal Card
Overall Experience

All my mum's carers are kind and very supportive. They always come in with smiling happy faces. My mum is very comforted in how they treat her, with respect and loving care. Their care allows my mum to stay with us, which is very important to us as a family. Thank you.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Prime Care Domiciliary Essex from Rebecca T (Daughter of Client) published on 22 January 2025 Submitted via Postal Card
Overall Experience
The care given to our mum has been excellent.
Having the same carers regularly has provided a high level of continuity and the opportunity for carers to really get to know my mum and family and us to get to know them.
Carers are patient and kind, always treating Mum with dignity and respect. They always leave her comfortable and cared for. In difficult times they brighten Mum's day. All carers are excellent and Mum's main two carers are exceptional.

We are lucky to have such caring people sharing this difficult journey with us.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Prime Care Domiciliary Essex from Carly M (Granddaughter of Client) published on 22 January 2025 Submitted via Postal Card
Overall Experience
Great care for my grandma. She talks about them all the time, they help her so much. They are always polite, courteous and kind.

Her favourite person is one particular staff member, he is lovely.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Prime Care Domiciliary Essex from J C (Son of Client) published on 12 November 2024 Submitted via Postal Card
Overall Experience
I cannot praise highly enough the support and effort the team has given myself and Mum at this difficult time.
They were very respectful and thoughtful at every visit. Not only asking how Dad was and what he needed but also taking the time to speak to Mum and me.

They worked in a very tidy and considerate way. Superb, and awesome are understatements.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Prime Care Domiciliary Essex from T F (Sister-in-law of Client) published on 7 November 2024 Submitted via Postal Card
Overall Experience
I was requested to visit the client this evening due to an uneasy breathing issue, on arrival it was obvious the client had moved to an inappropriate position.

Your carers arrived, I requested the correct position and they immediately performed the request, leaving the client and family more settled. Excellent service. Thank you.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Prime Care Domiciliary Ltd.

News (0)

News

There are no news items for Prime Care Domiciliary Ltd.

Frequently Asked Questions about Prime Care Domiciliary Ltd

Costs for home care providers owned by Prime Care Domiciliary Ltd

Average costs for home care provided by Prime Care Domiciliary Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Prime Care Domiciliary Ltd, based on 2 out of their 2 locations.

Type of Care Provided Average Weekly Cost
Visiting Care (hourly) £26.40
Live-in Care (weekly) £2,170

Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.

Average costs for home care provided by Prime Care Domiciliary Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Prime Care Domiciliary Ltd, based on 2 out of their 2 locations.

Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.

How many Agencies does Prime Care Domiciliary Ltd own?

Prime Care Domiciliary Ltd own 2 Agencies.

Which Prime Care Domiciliary Ltd Agencies have the highest review score?

Prime Care Domiciliary Essex & Prime Care Domiciliary have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Prime Care Domiciliary Ltd to verify any information. View our terms and conditions. Prime Care Domiciliary Ltd has an Enhanced Service - more info.